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領(lǐng)隊常用英語
Lesson1
Transportation領(lǐng)隊常用英語Lesson1Trans1Lesson1Transportation
Teachingobjectives:
Toknowthebasicproceduresof
check-inservicesintheairport
asanoutboundtourleader
TomasterEnglishformsandvocabularycommonlyusedinairportcheck-inservices
TocultivatemainabilitiestoservetheguestswithprofessionalcompetenceasanourboundtourleaderLesson1Transportation2
TeachingStepsStep1:WarmingupStep2:DialoguesandexpressionsStep3PracticeStep4:ExercisesTeachingSteps3(導(dǎo)游領(lǐng)隊常用英語)Lesson1Transportation課件4(導(dǎo)游領(lǐng)隊常用英語)Lesson1Transportation課件5
3.backgroundknowledge:
Whatisapassport?PassportsofthePeople'sRepublicofChinaareissuedtoChinesecitizensascertificatestoprovetheirnationalityandidentityforthepurposesofenteringorexitingChineseborderandtravelingorresiding,etc,inforeigncountries.
3.backgroundknowledge:
Wha6
backgroundknowledge:
Typesofpassport1.DiplomaticPassport外交護照2.ServicePassport公務(wù)護照3.OrdinaryPassport普通護照1)OrdinaryPassportforPublicAffairs因公普通護照2)OrdinaryPassportforPrivateAffairs因私普通護照4.HongKongSpecialAdministrativeRegionPassport香港特別行政區(qū)護照5.MacaoSpecialAdministrativeRegionPassport澳門特別行政區(qū)護照
backgroundknowledge:
Type7
backgroundknowledge:
Howtoapplypassport?Whatshouldyouprepare?PhotoIdcardResidencebooklet
戶口本ProoforSuggestionfromone’sworkingorgan
orpolicesubstation
(CitizenofthePeople’sRepublicofChina)
backgroundknowledge:
How8
backgroundknowledge:
Procedureofapplyingforpassport
1.Preparematerials.2.Applyto
PublicSecurityBureau.3.Answersomequestions.4.Gettheapplicationform.5.Fillintheform.6.Submit
applicationform.7.Handinapplicationfee—200rmb.8.Usuallygettheresultafter15days.
backgroundknowledge:
9
Step2DialoguesStep2Dialogues10Dialogue1
At
the
Check-in
Counter
換登機牌
(A:
Clerk
of
the
Check-in
Counter
B:
Tour
Leader)
A:Goodevening,sir.MayIhelpyou?B:Yes,I’mhereforgroupcheck-in.A:Whichflightdoyoucheckinfor?B:CA157toLondon.A:Howmanyarethereinyourparty?B:Weareagroupof20people.A:MayIhaveyourticketsandpassports,please?B:Sure.Hereyouare.A:Howmanypiecesofluggagewouldyouliketocheckin?B:Twentypiecesaltogether.A:Doyouhaveseatrequirements?B:Yes.Canwehavetenwindowsseatsandtenaisleseats?Andwewouldliketheseatsinthenon-smokingsection.A:Letmesee.OK,Noproblem.B:Thankyou.A:Youarewelcome.Dialogue1
11Dialogue2.
Check-inattheCustoms海關(guān)檢查(A:
Immigration
officer
B:
Tour
Leader
)
A:
Good
morning.
Please
show
your
ticket,
passport
and
immigration
card.B:
here
you
are.
A:
What's
the
purpose
of
your
visit
in
this
country?
On
business
or
for
pleasure?
B:
On
business.
I’mtheleaderoftourgroup.I’mtravelingwithatourgroupof20people.
A:
how
long
will
you
be
staying
inAmerica?
B:
7
days.
We'll
be
leaving
on
July
18th.
A:
where
do
you
intend
to
stay
duringyourvisit?
B:
In
the
hotels.Wehavemadereservations.
A:
How
much
money
doyouhavewithyou?
B:
I
have
3,
000
US
dollars
in
cash.
A:
Do
you
have
a
return
ticket?
B:
Yes,
here
you
are.
Can
I
stayheretoassistthemtogothroughtheinspection?
A:
Yes,noproblem.
Dialogue2.
Check-inattheC12Dialogue3
LuggageCheck-in托運行李(A:
Clerk
of
the
Check-in
Counter
B:
Tour
Leader)
B:
Excuse
me,
miss.
Should
I
check
in
here
for
taking
Flight
AF
310
to
Paris?
A:
Yes,
sir.
May
I
have
your
passport
and
flight
ticket,
please?
B:
Sure,
here
are
ten
tickets
and
passports.
We
are
from
the
same
tour
group.
Can
we
have
six
window
seats
and
four
aisle
seats?
A:
Let
me
see…
OK.
No
problem.
Do
you
have
any
pieces
of
luggage
to
check
in?
B:
Yes.
We
have
eight
suitcases
and
two
bags.
A:
Would
you
please
put
them
on
the
scale?B:
Of
course.
They
are
not
overweight,
are
they?
A:
I'm
sorry.
They
are
5kg
over.
B:
That's
too
bad.
It
must
be
because
of
the
brochures.
A:
I
see
you
don't
have
any
carry-on
luggage.
Probably
you
could
pick
some
brochures
out
of
your
luggage
and
take
them
with
you.
B:
Good
idea.
Could
you
explain
the
free
baggage
allowance
to
me?
A:
Of
course.
On
transcontinental
flights
to
France,
your
free
baggage
allowance
is
not
more
than
30kg
each.
B:
I
see.
Dialogue3
13Dialogue4Ordering
Meals
機上點餐(A:
StewardessB:
Tourist)
A:
Excuse
me.
It's
time
for
dinner.
Would
you
mind
putting
down
the
traytable?
B:
OK.MayIorderthedinnerformygroupmember?A:
We
have
Curried
Chicken
with
Rice
and
Stewed
Beef
with
Noodle.
Which
one
do
you
prefer?
B:
Chicken
with
Rice,
please.
A:
Fine.
Would
you
like
something
to
drink?
We've
got
tea,
coffee,
redwine,
fruit
juice
and
mineral
water.
Dialogue4Ordering
Meals
機上點餐14Diologue5
AirportAnnouncement
機場廣播(A:TouristB:PassengerServiceAgent)(Attention,please,FlightAC830toVancouverisnowreadyforboarding.WillpassengersforthisflightpleaseproceedtoGate10.Thankyou.)A:Excuseme,sir.DidtheysayFlightAC830toVancouver?B:Yes.Itisreadyforboarding.A:Ididn’theartheannouncementclearly.Canyoutellmewheretoboardtheplane?B:PleasegotoGate10.A:HowcanIgettotheboardinggate?B:Well.Walkstraightalongthisway,thenturnleftattheendandyouwillseethesignofGate10.A:Great.Thankyouverymuch.B:You’rewelcome.Diologue5AirportAnnounc15
Step2UsefulExpressions1.Atthecheck-incounter1.IsthistherightcountertocheckinfortheflighttoParis?2.MayIseeyourticketsandpassports,please?
3.Doyouhaveseatrequirements?4.CanIhaveaseatinthebackoftheplan?5.Couldyouarrangeusthepartyseats?Wewanttositclosetoeachother.
Step2UsefulExpressions1.16b)
2.LuggageCheckin
1.WherecanIgetmyboardingpassandhavemyluggageweighed?2.Howmanypiecesofcheckedluggagedoyouhave?3.Myshoulderbagiscarry-onluggage.4.Inthatcase,youneedtorepackyourcaseforthesafeshipping.5.Wouldyoupleaseputyourcarry-onbaggageontheconveyerbelt?b)
2.LuggageChecki17
3.CustomsInspection1.
Doyouhaveanythingtodeclare?2.Wouldyoupleaseopenyoursuitcase?3.Letmehavealookatthereceipt,please?4.MayIhaveyourcustomsdeclarationform?5.Iboughtthemattheduty-freeshop.
3.CustomsInspect18
4.OnthePlane
1.Theladywantstoswitchtothemoviechannel,butshedoesn’tknowhowtodoit.Couldyouhelpher?2.CouldIhavevegetariandish?3.MayIhavesomemorecoffee?4.Thereisachargeforalcoholicbeverageineconomyclass.5.Isthereanyfrontseatavailable?6.Ihaven’tgotenoughroomtostretchmylegs.Wouldyoupleasechangemetoanaisleseat?
4.OnthePlane19Step3PracticeStep3Practice20Role-play1Atourleaderisleadingagrouptocheckinforaflight.Actoutthedialogues.Role-play121
Role-play2
A:Youareatourleaderandarepassingcustomsinspectionbeforesettingoffforatrip.(Youbringalaptop.andyoushowtherecipttotheofficer.)B:Youarethecustomsinspector.Actoutthedialogue.playroleplayroleRole-play22Step4ExercisesI.TranslatethespecialtermsandsentencesintoChineseandEnglish.groupcheck-inbaggageclaimtagsecuritycheckcustomsdeclarationformreturnticketduty-freeshop發(fā)票申報行李認(rèn)領(lǐng)處健康證明Step4ExercisesI.Translate23Step4Exercises2.CompletethedialogueA:Pleaseshowyourticket,passaportandexitcard.B:Hereyouare.A:
?(您有什么需要申報的嗎?)B:No,Idon'tthinkso.A:
?(您可以打開箱子嗎?)Ihavetotakealookatit.B:Certainly.A:What'sit?
(看上去像手表。)B:Yes.Hereitis.
(我在免稅店買的)A:
(您有發(fā)票嗎?)B:Yes.Hereitis.Step4Exercises2.Completethe24Thankyou!Thankyou!25領(lǐng)隊常用英語
Lesson1
Transportation領(lǐng)隊常用英語Lesson1Trans26Lesson1Transportation
Teachingobjectives:
Toknowthebasicproceduresof
check-inservicesintheairport
asanoutboundtourleader
TomasterEnglishformsandvocabularycommonlyusedinairportcheck-inservices
TocultivatemainabilitiestoservetheguestswithprofessionalcompetenceasanourboundtourleaderLesson1Transportation27
TeachingStepsStep1:WarmingupStep2:DialoguesandexpressionsStep3PracticeStep4:ExercisesTeachingSteps28(導(dǎo)游領(lǐng)隊常用英語)Lesson1Transportation課件29(導(dǎo)游領(lǐng)隊常用英語)Lesson1Transportation課件30
3.backgroundknowledge:
Whatisapassport?PassportsofthePeople'sRepublicofChinaareissuedtoChinesecitizensascertificatestoprovetheirnationalityandidentityforthepurposesofenteringorexitingChineseborderandtravelingorresiding,etc,inforeigncountries.
3.backgroundknowledge:
Wha31
backgroundknowledge:
Typesofpassport1.DiplomaticPassport外交護照2.ServicePassport公務(wù)護照3.OrdinaryPassport普通護照1)OrdinaryPassportforPublicAffairs因公普通護照2)OrdinaryPassportforPrivateAffairs因私普通護照4.HongKongSpecialAdministrativeRegionPassport香港特別行政區(qū)護照5.MacaoSpecialAdministrativeRegionPassport澳門特別行政區(qū)護照
backgroundknowledge:
Type32
backgroundknowledge:
Howtoapplypassport?Whatshouldyouprepare?PhotoIdcardResidencebooklet
戶口本ProoforSuggestionfromone’sworkingorgan
orpolicesubstation
(CitizenofthePeople’sRepublicofChina)
backgroundknowledge:
How33
backgroundknowledge:
Procedureofapplyingforpassport
1.Preparematerials.2.Applyto
PublicSecurityBureau.3.Answersomequestions.4.Gettheapplicationform.5.Fillintheform.6.Submit
applicationform.7.Handinapplicationfee—200rmb.8.Usuallygettheresultafter15days.
backgroundknowledge:
34
Step2DialoguesStep2Dialogues35Dialogue1
At
the
Check-in
Counter
換登機牌
(A:
Clerk
of
the
Check-in
Counter
B:
Tour
Leader)
A:Goodevening,sir.MayIhelpyou?B:Yes,I’mhereforgroupcheck-in.A:Whichflightdoyoucheckinfor?B:CA157toLondon.A:Howmanyarethereinyourparty?B:Weareagroupof20people.A:MayIhaveyourticketsandpassports,please?B:Sure.Hereyouare.A:Howmanypiecesofluggagewouldyouliketocheckin?B:Twentypiecesaltogether.A:Doyouhaveseatrequirements?B:Yes.Canwehavetenwindowsseatsandtenaisleseats?Andwewouldliketheseatsinthenon-smokingsection.A:Letmesee.OK,Noproblem.B:Thankyou.A:Youarewelcome.Dialogue1
36Dialogue2.
Check-inattheCustoms海關(guān)檢查(A:
Immigration
officer
B:
Tour
Leader
)
A:
Good
morning.
Please
show
your
ticket,
passport
and
immigration
card.B:
here
you
are.
A:
What's
the
purpose
of
your
visit
in
this
country?
On
business
or
for
pleasure?
B:
On
business.
I’mtheleaderoftourgroup.I’mtravelingwithatourgroupof20people.
A:
how
long
will
you
be
staying
inAmerica?
B:
7
days.
We'll
be
leaving
on
July
18th.
A:
where
do
you
intend
to
stay
duringyourvisit?
B:
In
the
hotels.Wehavemadereservations.
A:
How
much
money
doyouhavewithyou?
B:
I
have
3,
000
US
dollars
in
cash.
A:
Do
you
have
a
return
ticket?
B:
Yes,
here
you
are.
Can
I
stayheretoassistthemtogothroughtheinspection?
A:
Yes,noproblem.
Dialogue2.
Check-inattheC37Dialogue3
LuggageCheck-in托運行李(A:
Clerk
of
the
Check-in
Counter
B:
Tour
Leader)
B:
Excuse
me,
miss.
Should
I
check
in
here
for
taking
Flight
AF
310
to
Paris?
A:
Yes,
sir.
May
I
have
your
passport
and
flight
ticket,
please?
B:
Sure,
here
are
ten
tickets
and
passports.
We
are
from
the
same
tour
group.
Can
we
have
six
window
seats
and
four
aisle
seats?
A:
Let
me
see…
OK.
No
problem.
Do
you
have
any
pieces
of
luggage
to
check
in?
B:
Yes.
We
have
eight
suitcases
and
two
bags.
A:
Would
you
please
put
them
on
the
scale?B:
Of
course.
They
are
not
overweight,
are
they?
A:
I'm
sorry.
They
are
5kg
over.
B:
That's
too
bad.
It
must
be
because
of
the
brochures.
A:
I
see
you
don't
have
any
carry-on
luggage.
Probably
you
could
pick
some
brochures
out
of
your
luggage
and
take
them
with
you.
B:
Good
idea.
Could
you
explain
the
free
baggage
allowance
to
me?
A:
Of
course.
On
transcontinental
flights
to
France,
your
free
baggage
allowance
is
not
more
than
30kg
each.
B:
I
see.
Dialogue3
38Dialogue4Ordering
Meals
機上點餐(A:
StewardessB:
Tourist)
A:
Excuse
me.
It's
time
for
dinner.
Would
you
mind
putting
down
the
traytable?
B:
OK.MayIorderthedinnerformygroupmember?A:
We
have
Curried
Chicken
with
Rice
and
Stewed
Beef
with
Noodle.
Which
one
do
you
prefer?
B:
Chicken
with
Rice,
please.
A:
Fine.
Would
you
like
something
to
drink?
We've
got
tea,
coffee,
redwine,
fruit
juice
and
mineral
water.
Dialogue4Ordering
Meals
機上點餐39Diologue5
AirportAnnouncement
機場廣播(A:TouristB:PassengerServiceAgent)(Attention,please,FlightAC830toVancouverisnowreadyforboarding.WillpassengersforthisflightpleaseproceedtoGate10.Thankyou.)A:Excuseme,sir.DidtheysayFlightAC830toVancouver?B:Yes.Itisreadyforboarding.A:Ididn’theartheannouncementclearly.Canyoutellmewheretoboardtheplane?B:PleasegotoGate10.A:HowcanIgettotheboardinggate?B:Well.Walkstraightalongthisway,thenturnleftattheendandyouwillseethesignofGate10.A:Great.Thankyouverymuch.B:You’rewelcome.Diologue5AirportAnnounc40
Step2UsefulExpressions1.Atthecheck-incounter1.IsthistherightcountertocheckinfortheflighttoParis?2.MayIseeyourticketsandpassports,please?
3.Doyouhaveseatrequirements?4.CanIhaveaseatinthebackoftheplan?5.Couldyouarrangeusthepartyseats?Wewanttositclosetoeachother.
Step2UsefulExpressions1.41b)
2.LuggageCheckin
1.WherecanIgetmyboardingpassandhavemyluggageweighed?2.Howmanypiecesofcheckedluggagedoyouhave?3.Myshoulderbagiscarry-onluggage.4.Inthatcase,youneedtorepackyourcaseforthesafeshipping.5.Wouldyoupleaseputyourcarry-onbaggageontheconveyerbelt?b)
2.LuggageChecki42
3.CustomsInspection1.
Doyouhaveanythingtodeclare?2.Wouldyoupleaseopenyoursuitcase?3.Letmehavealookatthereceipt,please?4.MayIhaveyourcustomsdeclarationform?5.Iboughtthemattheduty-freeshop.
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