酒店英語(yǔ)3(餐飲部)

酒店英語(yǔ)3(餐飲部)酒店英語(yǔ)3(餐飲部)酒店英語(yǔ)3(餐飲部)資料僅供參考文件編號(hào)：2022年4月酒店英語(yǔ)3(餐飲部)版本號(hào)：A修改號(hào)：1頁(yè)次：1.0審核：批準(zhǔn):發(fā)布日期：UnitThreeFood﹠BeverageService餐飲部第一節(jié)TableBooking餐飲預(yù)定Ⅰ.Newwords&expressions1.headwaiter侍者領(lǐng)班2.lectern(服務(wù)員)放訂單的小臺(tái)架；講桌，教堂中的講經(jīng)桌3.takeorder4.menun5.rareadj.6.medium[′mi:diēm]adj./n中間的；（三角形）中線7.dresscode8.specialty[?spe??lti]9.winelist10.leftoversn剩飯菜leftoveradj.剩余的，吃剩的Ⅱ.MethodsofCookingⅢ.Dialogs1.AReservationforFour(W=Waiter,G=Guest)Mr.andMrs.SmitharevisitingXi’an.Waiter:TheOrientalRestaurant.MayIhelpyou?

G:I’dliketoreserveatableforfour.W:Forwhattime,sir?G:6:30thisevening.W:Iamterriblysorry,sir.Allthetablesarereserveduntil7:30.G:Whyisthis?W:Well,sir,abiggroupisarrivingatsix.Wouldareservationfor7:30betoolate?

G:Yes,I’mafraidso.W:MayIsuggestourcoffeeshop,sir

Iamsuretheywillhavetablesavailable.G:Allright.I’lltrythecoffeeshop,sirCouldyoutransfermycall

W:Sure.Pleaseholdon,sir.I’llputyourightthrough.G:Thankyouverymuch.W:Coffeeshop,mayIhelpyou?

G:Yes,Iwantatableforfourtonightat6:30.W:Verywell,sir.Atableforfourat6:30.MayIknowyourname,please

G:Mr.Smith.W:Thankyouforcalling,Mr.Smith.Ihavereservedatableinyourname.G:Thankyouverymuch.Good-bye.2.OrderingaMealMr.Bartonhasmadeareservationintherestaurantandnowheisintherestaurant.(W=Waitress，M=Mr.Barton)Waitress:Goodevening,Sir.Haveyougotareservation?

Mr.Barton:Yes.For7:00.ThenameisBarton.Waitress:(TheWaitresschecksthelistonherlectern)couldyoufollowme,please?

(Theguestfollowsthewaitresstohistable)Willthistablebeallright?Mr.Barton:Thistableisjustbythedancefloor.Couldwehaveanotherone?

W:Pleasecomethisway.(Theguestistakentothetableintheback)Hereisthemenu.M:Thankyou.W:MayIhaveyourorder?

M:Yes,I’llhaveasteakandchips,please.W:Howwouldyoulikeyoursteak,rare,medium,orwell-done?

M:I’dlikeminewell-done.W:WouldyoulikeyoursteakwithabakedpotatoorFrenchfries?

M:Frenchfries,please.W：Wouldyoucareforasalad,Sir?M:Yes,IwantaRussiansalad.W:Andwhatwouldliketodrinkwithyourmeal?

M:I’dliketoorderwine.W:Illbringthewinelistrightaway….3.BookingaTableataRestaurantContents:Aheadwaiterisreceivingatelephonecallfromalocalcustomertobookatablefortonight.Staff:Goodmorning.BestFoodRestaurant.MayIhelpyou?

Customer：I'dliketoreserveatableinyourSichuanRestaurant.Staff:Whattimeisitfor?

Customer：We’llcomearoundeighto’clocktonight.Staff:I’msorry.Wehavesomanygueststhisevening.Customer：Howlongisthewait?

Staff:Nineo’clockshouldbeOK.Customer：Well,pleasegoaheadwiththereservation.Staff:Howmanyinyourparty,sir

Customer：Wearegroupofsix.Staff:It’sOK.Yourname,please

Customer：MynameisPeterYang.Bytheway,we’dlikeatablewithaviewofthegarden.Staff:Noproblem,Mr.Yang.Smokingornon-smoking?

Customer：Non-smoking.Staff:Verygood.Customer：Doyouhaveadresscode?Shouldtheladieswearformaldresses?Staff:Nojeans,please.Customer：Thankyouforyourhelp.Staff:Mypleasure.We’relookingforwardtoseeingyou.Ⅳ.Proceduresofrestaurantservice1.HowtoreceivetablebookingsWhenwouldyoulikeyourtable,sir

Whattimewouldyouhaveyourdinner,sirForwhattime,sir/madamForhowmanypeopleHowmanypeoplearethereinyourpartyCouldyoupleasetellmethenumberofdiners

MayIhaveyourname/telephonenumber,pleaseYourname/telephonenumber,pleaseAnyotherrequirementsAnythingspecial,pleaseSoit’sMr.White,atableforfiveat6:30thisevening.AmIright?

AtablenearsthewindowforMrs.Whitefor3at12:00.AmIright?

2.HowtoushercustomersLetmeshowyoutheway.Pleasefollowme.I’llbringyouthere.I’llwalkyouover.Thisway,please.Followme,please.Wouldyoucomethisway,pleaseWouldyoucomewithme,please?3.HowtotakeordersMayItakeyourordernow,sir/madamWhatwouldyouliketoorderAnyotherfoodyou’dliketoordertonight?

HowwouldyoulikeyoursteakcookedtodayMayIrepeatyourorderPleasewaitafewminutesforpreparation.

4.HowtorecommendfoodanddrinksIrecommend…..Ourdailyspecialtiesare….steamedcrabandbraisedporkwithbrownsauce.Thechef’sspecialtiesare….What/howabouttryingsomechicken

5.Howtocheckthebills.HowwouldyouliketopayHowwouldyouliketopayyourbill,sirHowwouldyouliketosettleyourbill/accountIncashorbycreditcardorwithcheck,sirWhat’syourway/methodofpayment?

Thechargeamounthereisforthesteakyouordered.Thisistheservicecharge.Thisisyourbill,sir.Youarewelcometocomeagain.Ⅴ.UsefulSentencesusedinforeignrestaurant在國(guó)外餐廳點(diǎn)餐必須掌握的20句英語(yǔ)1、請(qǐng)給我菜單。MayIhaveamenu,please

2、是否有中文菜單DoyouhaveamenuinChinese3、在用晚餐前想喝些什麼嗎Wouldyoulikesomethingtodrinkbeforedinner

4、餐廳有些什麼餐前酒Whatkindofdrinksdoyouhaveforanaperitif？5、可否讓我看看酒單MayIseethewinelist

6、我可以點(diǎn)杯酒嗎MayIorderaglassofwine

7、餐廳有那幾類酒Whatkindofwinedoyouhave

8、我想點(diǎn)當(dāng)?shù)爻霎a(chǎn)的酒。I’dliketohavesomelocalwine.9、我想要喝法國(guó)紅酒。I’dliketohaveFranceredwine.10、是否可建議一些不錯(cuò)的酒Couldyourecommendsomegoodwine

11、我可以點(diǎn)餐了嗎MayIorder,please12、餐廳最特別的菜式是什么Whatisthespecialtyofthehouse？13、餐廳有今日特餐嗎？Doyouhavetoday’sspecial

14、我可以點(diǎn)與那份相同的餐嗎CanIhavethesamedishasthat？15、我想要一份開(kāi)胃菜與排餐(魚(yú)餐)。I’dlikeappetizersandmeat(fish)dish.16、我正在節(jié)食中。I’monadiet.17、我必須避免含油脂(鹽份/糖份)的食物。Ihavetoavoidfoodcontainingfat(salt/sugar).18、餐廳是否有供應(yīng)素食餐Doyouhavevegetariandishes19、你的牛排要如何烹調(diào)Howdoyoulikeyoursteak

20、全熟(五分熟/全生)。Welldone(medium/rare),please.Ⅵ.Food﹠BeverageEventOrderBO#00002320BO#00002320EventOrderDate:December18Function:CongressofBiotechandPhamLocation:JingtaiHallType:LunchAttendance:Day:FridayGuarantee:300Set:350Time:11:35am-3:00pmBilling:CreditCardRoomtoBeReadyby:11:20amAccount:2032086Postas:MGRKatharineMaryPrice:REM120perpersonContact:Mr.HarryEvansPhone:021-1234-55671123NorthAvenueSuite88Shanghai,200001Food:SaladwithassortedfieldgreensDressingtobepassedChicken—SaucewithfreshvegetableWheatrollsSourdoughandcheesebiscuitsFreshlybrewedregularteasIcedteaBeverage:WinewithlunchtobeadvisedSetupFloorplantobeprovided72”2RegistrationtablesoutsideofJingtaiHallHeadTablefor8Linen:linencolortobeadvisedAudiovisualRequirements:TableTopPodiumandMikeAllfood&beveragepricesaresubjectto20%servicechargeAguaranteefiguremustbegiven48hourspriortothefunction.Ifthecountisnotreceivedatthattime,theorganizerwillusetheestimatedfigureasthefinalguarantee.ArrangementAcceptedby:第二節(jié)Food&Beverage–Breakfast早餐Preview早餐早餐BREAKFAST(6:30-9:30AM)ContinentalBreakfast歐陸式早餐42.00Choiceofjuice(orangejuice,grapefruitjuice,pineapplejuice,tomatojuice)各式果汁：橙汁、西柚汁、菠蘿汁、番茄汁（任選一）Croissants,Danishpastries,ortoastwithbutterandjam牛角包、丹麥包、土司配牛油及果醬（任選一）Coffeeortea咖啡或茶AemricanBreakfastAemricanBreakfast美式早餐50.00Choiceofjuice(orangejuice,grapefruitjuice,pineapplejuice,tomatojuice)各式果汁：橙汁、西柚汁、菠蘿汁、番茄汁（任選一）Twofreshfarmeggs,anystylewithbacon,sausageorham自選雙蛋配腌肉、腸仔或火腿（任選一）Croissants,Danishpastries,ortoastwithbutterandjam牛角包、丹麥包、土司配牛油及果醬（任選一）Coffeeortea咖啡或茶ChineseBreakfastChineseBreakfast中式早餐38.00Preservedeggandporkconger皮蛋瘦肉粥Friednoodleswithsoysauce豉汁皇沙面Ⅰ.Newwords&expressions1.grapefruit西柚2.Pineapple3.bacon[u]4.croissant5.pastry6.sausage[u/c]7.sauce[c/u]8napkin9.teasev10.toastn/vⅡ.Dialogs1．ContinentalBreakfastAcontinentalbreakfast(歐陸式早餐)isalightbreakfastwithoutachoiceofeggsormeat.Itcontainsfruitjuice,bread(toastorrolls),andcoffeeortea.(H=Headwaitress,W=Waitress,G=Guest)H:Goodmorning,sir.Atableforone?

G:Yes,please.H:Thisway,please….Willthistablebeallright?

G:That’sfine.H:Hereisthemenu.Takeyourtime.W:Areyoureadytoordernow?

G:Yes,I’dliketohaveacontinentalbreakfast.W:Certainly,sir.Whatkindofjuicewouldyoulike,orangeorgrapefruit?

G:Orange.AndI’dlikesometoast.W:Howwouldyoulikeit,lightordark?G:Light.W:Wouldyouliketeaorcoffee?G:Coffee.W:Willtherebeanythingelse?

G:No,that’sall.W:Justamoment,please.2.AmericanBreakfastAnAmericanbreakfast(美式早餐)isalsocalled“fullbreakfast”.Itusuallycontainsfruitjuice,twoeggs,meat(ham,baconorsausage),bread(toast,rolls,orcroissants),andcoffee(teaormilk).W:Goodmorning,sir.MayItakeyourordernow?G:Yes,I’dlikeanAmericanbreakfast.W:Certainly,sir.Whichjuicewouldyoulike?

G:Pineapple,please.W:Howwouldyoulikeyoureggs?

G:Fried,turnedover.W:Weserveham,baconorsausagewitheggs.Whichdoyouprefer?G:Bacon.W:Andwouldyoulikerollsortoast?G:Lighttoast,please.W:Teaorcoffee?G:Tea,withlemon.W:Willtherebeanythingelse?G:No,that’sall.W:AnAmericanbreakfastwithpineapplejuice,friedeggsturnedover,bacon,toastandtea.Pleasewaitamoment.I’llbringthemrightaway.3.ChineseBreakfastsoy-beanmilkdeep-frieddoughsticks;dumplings;tea-flavoredeggtoastedsweetpotatoesboiledcornⅢ.Readings1.BaconandEggsEggsandsomeformofpork–usuallybacon,butoftensausageorham-constitutethetraditionalAmericanbreakfast.AdoctorfromGeorgiaeventeasedtorenametheUnitedStatesas“theRepublicofPorkdom”WhyeggsEggsprobablybecamepopularatbreakfastbecausetheyarefreshestwhenjustgotfromtheroosting.Nowadays,thislargemeal—traditionalAmericanbreakfastisservedmainlyinhotelsandisverypopularwithforeignvisitors.Americansmayeatthisbigbreakfastatweekendsoronoccasionsbutpreferasmaller,healthiermealtostartanormalday.2.TableMannersTablemannersareimportantataWesterndinnerparty.Knowingthemwillhelpyoumakeagoodimpression.Havinggoodtablemannersmeansknowing,forexample,howtousetheknivesandforks,whentodrinkatoastandhowtobehaveatthetable.Alwayslayyournapkinonyourlaps.Neverfastenitonyourcollarorrumpleitinyourhands.Useacornerofittowipeoffyourlipsorfingersifgreasyordirty.Donotputmuchfoodinyourmouthatatime.Keepyourlipsclosedwhileyouarechewing.Andaslongasthereisfoodinyourmouth,donottrytotalk.Theeasiestwaytokeepgoodmannersistodowhatthehostessdoes.Ⅳ.ExerciseRoleplaySituation:Guest:Youwouldliketohavebreakfastintheroom.You’dlikeanAmericanbreakfast,andyou’dlikeyoureggssoftboiled.Yourroomnumberis923.Waiter:Answerthephone.Takeordersandfindouttheguest’sroomnumber.Choosethebestanswers.1.Whichofthefollowingisnotincludedinacontinentalbreakfast?ajuiceb.coffeec.egg2.Howwouldyoulikeyoureggs?

a.boiledsunny-sideupb.turnedoverc.fried5minutes3.Willthistablebeallright?a.Notatallb.Yes,wehavec.That’sfine.TranslatethefollowsentencesintoEnglish.1.我可以幫你下單了嗎？2．您需要什么果汁

3.咖啡還是茶？4.這是菜單，請(qǐng)慢看。5.這是您的早餐，請(qǐng)慢用。第三節(jié)Food﹠Beverage–Lunch午餐Ⅱ.Dialogs1.AlaCarte（C=CaptainC:Areyoureadytoordernow,sir?G:Yes.C:Wouldyoulikesomethingtodrink?G:I’dliketohaveaBourbonon-the-rock.C:Wouldyoucareforsomesouporappetizers?

G:Givemeacrabmeatcocktail.C:Whattofollow?G:Agrilledlambchopwithmintsauce.C:Whatvegetableswouldyoulikewithyourlamb?

G:Potatoandgreenbeans.C:Anydessert,sir?G:No,thanks.Justacupofblackcoffeeafterthedinner.C:Thankyou,sir.2.TableD?Hōte（H=Headwaiter,G=Guest）H:MayItakeyourordernow?G:Weareinahurry.Whatdoyousuggestforaquickmeal?

H:HowaboutTableD’Hōtelunch?

G：Howmuchisyoursetmenu

H:68Yuanperperson.G:GiveustwoCampariandsoda,andtwosetlunch.H:Allright,sir.HowwouldyoulikeyoursteakRare,medium,orwelldone

G:Medium,please.AndgiveusanIrishcoffeeandacaféroyal.H:Certainly,sir.Yourmealwillbeservedrightaway.3．Payingthebill（C=Captain=Guest）G:Waiter,thebill,pleases!C:Justamoment,sir.…Hereisthebill.Itis158Yuan.G:I’lltakeit.CanIsignthebill?

C:Certainly,sir.Hereisthepen.(Theguestsignsthename)MayIhaveyourroomkey?G:Hereyouare.C:Thankyou,sir.Howdidyoulikethefood

G:Itisdelicious.C:I’mgladyousayso.Ⅲ.SupplementaryReading1.TraditionalEnglishDinnerItisamisconceptionthatthewesternerseathamburgers,Frenchfriesandpizzaallthetime.Theyeatsuchfoodwhentheyareinahurry,especiallyforlunch.Butmoreoften,theyeatafull,well-balancedmealathomeorinrestaurants.Thiscanbeaformaldinnerparty,withfinechinaandsilverware,candlesonthetableandexpensivedishesserved.Itcanalsobeacasualoccasioninthediningroomoftheirhome.Themealconsistsofseveralcourses.Thefirstcourseisusuallysouporappetizer(asmallservingofmeatoffish).Thisisfollowedbythemaincoursewhichismeatoffishwithvegetablesofsalad.Finallytherewillbeadessertwhichisasweetdishorcheese,biscuitsandfruit.Coffeeortea,andperhapssomechocolateidservedlast.2.WineExcellentwinealwaysgoeswithdeliciousfoodatawesterndinner.Peopleliketohavesomedrinkswhileeating.Mostwouldchooseredwineorwhitewine.Waitersandwaitressesshouldbeabletoexplainvariousdrinkstotheirclients.Theyalsotrytoboostthesaleofdrinks.Redwines,likeBurgundy,areservedatroomtemperatureandperfectwithredmeat,suchasbeef,lambandduck.Whitewines,well-chilled,areservedwithfish,chickenorseafood.GoodwhitewinecomesfromFrance,Germany,andRussia.Chablisisoneofthefamousbrands.Rosewines,well-chilled,canbeservedwithallmeatandfish.Usually,cocktailsareservedbeforedinner,winesduringdinner,andliqueursafterdinner.Iamgoingtospendafewminutestalkingaboutsomeofthemanypopularwines.First,let’slookatwhitewine.Bordeausblanc(波爾多白葡萄酒)isadrywhitefromFrance.It’sperfectwithmeatorfish.Sauternes(蘇特恩白葡萄酒)，ontheotherhand,isaverysweetwhitewinewhichisusuallydrunkwithdesserts.AnotherFrenchwhitewineisChablis(夏布利酒),whichisfromcentralFrance.Chablisisaverydrywinewhichgoeswellwithseafoodandwhitemeat.Now,turntoredwines.ProbablytheheaviestredwineisBurgundy(勃艮第葡萄酒)whichcomesfromcentralFranceandgoeswellwithredmeatandgame.ThisissimilartotheItalianwine,Chianti(基安蒂紅葡萄酒),whichisquiteheavy.Lastly,thereisRioja(奧里哈葡萄酒),afull–bodiedSpanishredwinewhichpeopleusuallydrinkwithredmeatdishes.Ⅴ.Courseordersinawesterndinner正餐（formal）一般情況：1.頭盆/色拉salad(水果、泥如土豆泥水果你、凍子)也叫開(kāi)胃菜appetizer2.開(kāi)胃湯soup主有白湯、紅湯、清湯三種。白湯whitesoup如奶湯蘑菇湯；紅湯redsoup如：羅宋湯3.輔菜（可不要）sidecourses多為海鮮類如白肉（雞/魚(yú)）4.主菜maincourses/entrēe紅肉牛羊豬肉5.甜點(diǎn)dessert[fruitpuddingnuts等干果；icecream,sandwich,biscuit等]6.飲料drinkscoffeebrandyredteaetc.Exercise:1.TranslatethefollowingsentencesintoChinese.1)AnoldRussianproverbsays,“Drinkaglassofwineafteryoursoup,andyoustealarublefromthedoctor.”2)Anappleadaykeepsthedoctoraway.2.TranslatethefollowingsentencesintoEnglish1）您的牛排要幾成熟2）您需要什么蔬菜3)套餐多少錢一位4）服務(wù)員，買單。3.Inwhatorderwillthefollowingcoursesbeservedinawesterndinner?

Dessert,soup,appetizer,maincourse,coffeeortea,salad第四節(jié)Food﹠Beverage–ChineseandWesternFood中西餐Ⅲ.Dialogs1.SeatingtheGuest(H=Hostess,G=Guest)H:Goodmorning,sir.Doyouhaveareservation?

G:Yes,thenameisZhang.H:Mr.Zhang,yourtableisready.Pleasecomethisway.Willthistablebeallright?

G:Oh,canIhavethattablebythewindow?H:I’mafraidthattablehasbeenreserved.Howaboutthatoneinthecorner?

G:That’sfine.H:Takeyourseat,please.Hereisthemenu.G:Thankyou.H:You’rewelcome.Whatkindofteawouldyoulike,sir

G:Oolongtea.H:Pleasewaitamoment.2.TakinganālaCarteforChinese-stylefood（中餐零點(diǎn)服務(wù)）AttheSichuanRestaurant,ordersarebeingtakenaftertheguestisseated.(S=Staff,C=Customer)S:Excuseme，mayItakeyourordernow?

C：Sure,arethereanyspecialtiestoday?

S:Icanrecommendourweeklyspecialty,thesweetandsourporkwithpinenuts.C:Thatsoundsgood,butmybeliefrequiresmenottoeatmeat.WhatDofuspecialsdoyouhave

S:WecanofferMapoDofuandChowDofu.C:IlikeMapoDofu.Woulditbepossibletohavethatwithoutpork?

S:I’msurethatcanbearranged.Whatelsewouldyouliketoday?

C:Iwouldlikeonemoredish,theeggplant,butagain,withoutmeat.S:Allright.Anybeerorwinewithyourmeal?C:Idon’tdrinkalcohol,soImighthavesomeicedwater.S:MayIrepeatyourorder

MapoDofuwithoutmeat,eggplantwithoutmeat,andaglassoficedwater.

C:Exactly.S:Yourmealshouldbeoutshortly.I’llbringtheicedwaterstraightaway.C:Thanks.S:Mypleasure.3.Takinganorderforwestern-stylefood（西餐零點(diǎn)服務(wù)）Afterdrinksbeingserved,awaiterasksthediningguestsabouttheirordersforsomedishes.S:Excuseme，mayItakeyourordernow

Alacarteortabled’hote?Customer1：I’dlikeālacarte,asteakwithegg,asidesalad.S:Howwouldyoulikeyoursteak,sir?

Customer1：Mediumrare.S:Andyouregg,poached,friedorscrambled?Customer1：Poached,please.S:HowaboutyoursaladTodaywehavegardensalad,Caesarsalad,GreeksaladandAsiansalad.WhichdoyoupreferCustomer1：IthinkImightgoforthegardensalad.S:Great.Andma’am,whatwillyoubehavingtoday?

Customer2：I’dliketohavethebeefstewedwithpotatowithasideservingofvegetables.S:OK.Howwouldyoulikeyourpotatodone,smashedorbaked?

Customer2：Baked,please.S:Andyourvegetables,wouldyoulikethemboiledorstir-fried?

Customer2：Stir-fried.S:Wouldyouliketoorderdessertnoworwaituntilafteryourmaincourse?=entrēeCustomer2：Wemightwaituntillater.S:OK.Youhaveorderedsteak,mediumrarewithpoachedeggaccompaniedbyaGardensaladandbeefstewedwithbakedpotatoaccompaniedbystir-friedvegetables.We’llhaveyourmealsouttoyoushortly.Thankyou.4.TheChef’sSpecialties(廚師特色菜)H:Goodevening,sir.MayItakeyourordernow

G:WeareheretotryyourBeijingDuck.H:Smartchoice.BeijingDuckisourchef’sspecialty.ItenjoysagoodreputationinBeijing.Andit’spreparedinfrontofyou.G:Thatsoundsgreat.Othersuggestions?

H:Sweetandsourporkfilletandbraisedseaslugarequitegoodhere?G:Okay,giveusone.H:Whatvegetableswouldyoulike,sir

G:Spinachwithgarlicsauce.Andgiveusatoffeeapple.H:Doyoucareforsomesoup?G:Yes,asteamedturtlesoup.H:Wouldyouliketodrink?G:We’dliketotrysomeChinesespirits.Whatwouldyourecommend?

H:HowaboutMaotai—theChinesespirit

G:Isitstrong?

H:Yes,itisastrongspirit.G:Fine,wewouldliketotrythat.H:So,yourorderisBeijingduck,sweetandsourporkfillet,onebraisedseaslug,spinachwithgarlicsauce,atoffeeapple,andasteamedturtlesoup.Yourmealwillbeservedrightaway,sir.Ⅳ.InterestingReadingChopsticksChopsticksareusedinmanyAsiancountries,buttheyhavetheirbeginninginChina.Thehistoryofchopstickscandatebacktoabout4,000yearsago.Todaywehavechopsticksmadeofwood,bambooorplastics.Themostexpensivearemadeofelephanttusksorhardgreenjade.Inancienttimes,therichusedgreenjadeorgoldchopstickstoshowtheirwealth.Manykingsandemperorsusedsilverchopstickstotestwhetherthefoodwaspoisonous.Ifitwere,thesilverchopstickswouldchangetheircolorintoblack.InChina,chopsticksareconnectedwithgoodluck.OntheSpringFestival’seve,manyfamilieswilllayoutnewchopsticksandbowlsatdinnerasawishforgoodluck..Also,chopsticksaretraditionalgiventoadaughterwhenshemarries,tomeanthatthecouplewillhaveasonverysoon.For“chopsticks”inChineseispronouncedlike“haveasonquickly”.Exercise：Fillintheblankswiththewordsgivenbelow.suggestspecialsoupsourserveWhatdo_______foraquickmeal?

Doyoucareforsome_______Whattimedoyou______breakfast?Thelemonistoo________.Iwanttotryyour________.第五節(jié)Food﹠Beverage–RoomServiceandBuffet房?jī)?nèi)送餐和自助餐Ⅱ.MainprocessofroomserviceReceivingareservationGettingreservationfromdoorknobmenuWritingwhattheguestordersFillinginthereservationlistsSendingthereservationlistsPreparethetraySendingmealstotheguest’sroomSettlingthebillsLeavingtheguest’sroomRemovingthetrayⅢ.Dialogsaboutroomservice1.TakinganOrder下單（RS=RoomService,G=Guest）RS:RoomService,mayIhelpyou?G:Yes.I’dlikeapotofginseng-oolongteaandasnacktomyroom.RS:Forhowmanypeople,sir

G:Fortwo.RS:Whatsnackwouldyoulike?G:Ahot-cornedbeefsandwichandacheeseburger.RS:Yes,sir.Isthereanythingelseyouwant?G:Nothingatthemoment.RS:MayIhaveyournameandroomnumber？

G：It'sMr.Browninroom1208.(hereitequalsof)RS:Okay,we’llbringitrightup.2.SendingFoodtotheGuestroom送餐RS：RoomService.MayIcomein？

G:Comeonin,please.RS:Here’stheteaandthesnackyouordered,Mr.Brown.G:Thankyou.Justputitonthetable.RS:Wouldyoupleasesignthebill

…Thankyou.Ifyouliketohavesomethingelse,justfeelfreetocallus.We’realwaysatyourservice.G:Thankyou.Goodbye.3.TakingtheRoomServiceOrder客房送餐服務(wù)Mr.LeeinRoom1208ordershisbreakfast.Thestafftakeshisorder.S(staff):Goodmorning.Roomservice.WhatcanIdoforyou?

G:Hi,I’dliketoordersomefood.S:Allright.Whatwouldyouliketoorder?

G:I’dlikeahamandcheesecroissant,twochocolatedonutsandanespresso.S:Wouldyoulikethelargesizeespresso?

G:ThatsoundsOK.Howmuchmoredoesitcostthough?S:ForonlyREM5extra,youcangetthelargesize.G:OKthen.S:Anythingelse?G:No,that’sall.S:MayIhaveyourname?

G:Mr.Leeofroom1208.S:So,Mr.Lee,we’llsendtoRoom1208onehamandcheesecroissant,twochocolatedonutsandalargesizeespresso.Ourwaiterwillbethereinaround15minutes.Ifthereisanythingmo