人力資源工作流程辦法雙語版

1、45/45人力資源工作流程手冊雙語版Human Resource Management ManualChapter One General/總則1.1 To achieve the following objectives in HR Management:公司在人力資源管理方面致力于達成以下目標：To build an advanced human resource management system, reflects the development of human resources is the core of the companys management philosophy,

2、in the use of training and staff development, staff development with the enterprise.構(gòu)筑先進合理的人力資源管理體系，體現(xiàn)人力資源是公司發(fā)展核心的管理理念，在使用中培養(yǎng)和開發(fā)員工，使員工與企業(yè)共同成長。Keep all departments in the uniformity on HR systems and procedures. Maintain the professional standards and ethical standards in HR systems.保持公司內(nèi)部各部門在人事制度和程序

3、的統(tǒng)一性和一致性。保持人力資源系統(tǒng)的專業(yè)水平和道德標準。Ensure all the HR regulations are according with the China laws and rules of local government.保證各項人事規(guī)章制度符合國家和地方的有關(guān)規(guī)定。The manual will be edit and improvement continuously in the future.本手冊將根據(jù)實踐的發(fā)展不斷充實和修訂。Chapter Two HR Departments Duty/人力資源部職責2.1 Core functions: as a compa

4、ny human resources management, selection, allocation, development, testing and training company for all kinds of personnel, develop and implement various policies and staff salaries & benefits and employees career plan, mobilize the enthusiasm of employees, potential employees excited , responsible

5、for the companys continued long-term development.核心職能：作為公司人力資源的管理部門，選拔、配置、開發(fā)、考核和培養(yǎng)公司所需的各類人才，制訂并實施各項薪酬福利政策及員工職業(yè)生涯計劃，調(diào)動員工積極性，激發(fā)員工潛能，對公司持續(xù)長久發(fā)展負責。Work Responsibility/工作職責HRMSS Building and management/制度建設與管理 Formulate the HR regulations, HR procedure, and then implement, monitor it.制訂公司人事管理制度，工作流程，貫徹、監(jiān)督

6、制度和流程的落實。 Make the companys annual personnel demand plan.編制公司年度人員需求計劃、及年度人員編制計劃； Research the pay level regularly, provide reference for decision-making. 定期進行市場薪酬水平調(diào)研，提供決策參考依據(jù)； Help employees to do a good job in career plan. 指導、協(xié)助員工做好職業(yè)生涯規(guī)劃。Human resource management/人事管理 Formulate the job responsibi

7、litis and spencifications.制訂公司部門和人員崗位職責； Employees recruitment, hiring, training, performance, demission etc. management.員工招聘、雇傭、考核、調(diào)動、離職等管理。 Personnels proparation and selection, inspection and training, 公司儲備人員的選拔、考察、培養(yǎng)； Employees files and documents management.公司員工的人事檔案及證件管理； Provide all kinds of

8、data in HR for reference.提供各類人力資源數(shù)據(jù)統(tǒng)計及分析； Organize and impelement the employees performance.組織實施公司員工的績效考核工作； Enhance all the employees quality.公司員工整體素質(zhì)的提升。Salaries and welfare management/薪酬福利管理 Formulate the pay cost budget.制訂薪酬成本的預算； Make the employees attendance, wages and bonuses.核定員工考勤及工資和獎金； Fo

9、rmulation, impelememt and management the welfare regulations.制訂公司員工福利政策并管理和實施。Training and development management/培訓與發(fā)展管理 Make the year training plan.公司年度培訓計劃的制訂與實施； Help each dept. to do the training and education.協(xié)助各部門的教育培訓工作； Make the year training budget.制訂公司年度教育培訓經(jīng)費的預算并進行管理和使用；Other Jobs/其他工作 S

10、taff relationss building. 員工關(guān)系建設； Corporate culture promotion.公司企業(yè)文化的推進； External coordination.外部協(xié)調(diào)；Chapter Three Recruitment/招聘Recruitment Objective/招聘目標To ensure the quality of the recruitment, select the excellent personnel for the company.通過系統(tǒng)化的招聘管理保證公司招聘工作的質(zhì)量，為公司選拔出合格、優(yōu)秀的人才。3.2 Recruitment Proc

11、ess/人員招聘程序Rectuitment Application/申請 HR dept. organize the recruitment according with the year recruitment plan. 人力資源部根據(jù)年度編制計劃統(tǒng)一組織招聘。 If the personnel demard is out of the plan, recruitment will be after GMs approvement. The job responsibilities and qualifications should be provided when the positio

12、n is new. 計劃外的招聘需求，需經(jīng)總經(jīng)理核準后進行，新增崗位，需提供崗位說明書及任職資格說明。Recruitment Cost/費用To achieve the year recruitment plan, we should pay the cost in recruitment programme. HR dept. should make the budget according with the cost in last years.招聘費用是指為達成年度招聘計劃或?qū)ｍ椪衅赣媱?，在招聘過程中支付的直接費用。人力資源部應根據(jù)年度或?qū)ｍ椪衅赣媱?，對照以往實際費用支出情況，擬訂合理的

13、招聘費用預算，經(jīng)總經(jīng)理辦公室及財務部審核后在年度招聘費用預算內(nèi)申請招聘費用。Recruitment cycle/招聘周期 HR dept. should finish the recuritment during stated time after receiving the sheet of personnel demand.招聘周期指從人力資源部收到人員需求表起，到擬來人員確認到崗的周期。 Workers in workshop: during 7 work days. 車間操作工：7個工作日內(nèi)完成； General staff: during 10 work days.辦公室一般員工：1

14、0個工作日內(nèi)完成 Technology engineer & Supervisor: during 15 work days.工程師及主管人員：15個工作日內(nèi)完成； Important position and Manager: during 22 work days.重要崗位人員及經(jīng)理級人員：22個工作日內(nèi)完成。Recruitment Channel/招聘渠道There are four main recruitment channel: online recruitment, taking in the exchange of talents, newspaper ads, recomme

15、ndation from stall internal.招聘渠道主要有四種：網(wǎng)上招聘、參加人才交流會、刊登報紙廣告、內(nèi)部員工推薦。Approval Authority/人員錄用審批權(quán)限 Supervisor or above, important positions should be approved by GM.主管級以上人員、以及重要崗位人員的錄用由總經(jīng)理審批； Others should be approved by the related manager.其他人員由部門經(jīng)理及人力資源部審批；Chapter Four New Staffs Hiring/新員工錄用4.1 Objecti

16、ve/目的 Introduce smoothly new staff into the corporate culture and the job.將新員工順利導入工作崗位和文化氛圍之中。4.2 Reporting procedures/報到手續(xù)Documents should be provide/入職時新員工需提供的證件： ID card, academic certificates, other qualification certificates copies, and two pieces of photo currently should be provided at that t

17、ime.各項有效證件的復印件（身份證、學歷證、其他資格證等）并附近照兩張； Health certificates issured by the local hospital (valid for 3 months).區(qū)級以上醫(yī)院出具的健康證明（三個月內(nèi)有效）； Dimission certification from the original company (graduates should provide “on recommendation” and “report card” original.)原工作單位的離職證明（應屆畢業(yè)生應提供“推薦書”及“成績單”原件）；Entry proc

18、edures/入職手續(xù)辦理：HR dept. should check the documents truly. If the documents missing, the staff can enter first after HR mangers approvement, and the missing documents should be provide within a week time. Failed providing or providing false documents will be refused. 人力資源部需檢查證件的真實性，證件齊全者，按正常程序辦理手續(xù)；證件不

19、齊者，由人力資源部經(jīng)理確認后先辦理入職手續(xù)，并要求員工一周內(nèi)補齊證件后再來報到，一周內(nèi)未能補齊者或提供假證件者，一律按勸退處理；HR dept. transacts for the eligibility personnel as the following procedures:人力資源部為合格人員辦理辦理如下手續(xù): HR dept. provide the , , attendance card, and the stationeries, dungatees, footwares ect.人力資源部為入職員工發(fā)放員工守則、在愛科的第一天、考勤卡，并領(lǐng)取日常所需文具用品、工作服、工作鞋等防

20、護用品； HR dept. should introduce the new staff to the related workmates and leaders if its necessary.如有必要，待新員工入職后，人力資源部應給予新職員介紹公司其他部門同事及相關(guān)領(lǐng)導； HR dept. should lead the new staff to the department. 人力資源部帶領(lǐng)新員工到用人部門報到； Establish the individual personnel files.人力資源部為員工建立個人人事檔案; New staffs should be trained

21、 before working, and then, they will be test after a month.人力資源部對新員工必須進行職前培訓，明確告訴員工職前培訓將作為新員工的試用期培訓考內(nèi)容，并引導新員工熟悉掌握公司的規(guī)章制度，人力資源部將給新員工進行一個月后的試用考核； Probation will be continued after passing the test. There are 3 pieces of chance for all new staffs, if failed all times, anyone will be refaused. HR dept.

22、should record it in in the end.考試合格繼續(xù)試用；考試不合格者準予補考，三次不合格者給予勸退處理，人力資源部將考試分數(shù)記錄在員工檔案的員工在職培訓記錄表中；Every dept. should do with the matters for new staffs/新員工入職各部門處理事項：Time/時間Dept./部門Matters/辦理事項Responsibility/責任人One day before reporting day/到崗前一個工作日HR dept./人力資源部Prepare for related materials,such as , atte

23、ndance card and so on.準備相關(guān)物品，包括員工手冊、考勤卡等Prepare fofor working equipments, such as desk, chair, computer and so on.為新員工準備工作用品（辦公桌、椅、辦公用品、電腦等）Inform IT dept to set the net resource for new staffs.通知IT部準備為新員工配置網(wǎng)絡資源Inform the related dept. that the new one will report soon.通知用人部門新人即將報到HR dept. manager/人

24、力資源部經(jīng)理IT dept./IT部門Set the net resource after receiving the information from HR dept.為新員工配置網(wǎng)絡資源IT manager/IT經(jīng)理Related dept./用人部門Take the from HR dept.在人力資源部領(lǐng)取新員工月度跟進記錄Confirm job responsibility, training content and test standard with HR dept. 與人力資源部溝通該員工試用考核期工作職責、具體考核標準及培訓內(nèi)容The teacher or the manag

25、er/指定指導人或部門經(jīng)理The day on reporting/到崗當天HR dept./人力資源部Check the documents.檢查新員工各種證件及照片是否齊備Provide 給新員工發(fā)放在愛科的第一天Introduce the based information of company, regulations, functions of each dept. and so on向新員工介紹公司簡要情況、各部門職能、規(guī)章制度及試用期內(nèi)心態(tài)定位Provide , attendance card發(fā)放員工手冊、考勤卡Lead to the office, introduce the

26、new staff imformations to others.帶新員工到辦公區(qū)域，向各部門介紹新員工基本情況Check the matters according to the list.將新員工入職手續(xù)清單交新來員工以檢查辦公設備是否齊備Sign the labor contracts.簽訂勞動合同HR dept. manager/人力資源部經(jīng)理Related dept./用人部門Introduce workmates in dept.部門人員介紹Introduce dept. functions and current stations.介紹本部門工作內(nèi)容及目前工作情況，與相關(guān)部門之間

27、的工作聯(lián)系Job responsibility and the requirement. 新員工工作內(nèi)容說明及崗位要求Sign the 簽訂試用期員工工作跟進記錄The teacher or the manager/指定指導人或部門經(jīng)理The day end of probation/試用期到期日HR dept./人力資源部When the probation is end, should be diliveried to HR dept., HR dept. will inform and sign confidentiality agreenments with the related p

28、ersonnel if its necessary.新員工試用期到期后,用人部門將新員工月度跟進記錄交回人力資源部，經(jīng)考核符合公司用人標準，通知員工通過試用期培訓考核，如有需要，則與員工簽訂保密協(xié)議；When the candidates who failedly passed review and probation period, and then will be refused.培訓期結(jié)束，經(jīng)考核不符合公司用人標準，與員工辦理試用期結(jié)束手續(xù)。Both the dept. and candidates can applicate to dissmiss the labor relation

29、s during probation period.試用期間，用人部門可以隨時根據(jù)新員工的工作表現(xiàn)向人力資源部提出解除試用關(guān)系申請Related dept./HR dept./用人部門/人力資源部Chapter Five Official Assessment/轉(zhuǎn)正考核5.1 At the first day of every month, HR dept. should provide the candidates name list to the related dept. managers.每月一日人力資源部整理員工檔案，將到期轉(zhuǎn)正的員工名單發(fā)至部門經(jīng)理；5.2 The candidat

30、es should fill in a , and submit to the manager for check.新員工應填寫員工轉(zhuǎn)正考核表呈部門經(jīng)理審核。5.3 should be submit after approving from dept. managers.用人部門將該員工的新員工月度跟進表呈送人力資源部；5.4 Approval Authority/人員錄用審批權(quán)限 Supervisor or above, important positions should be approved by GM.主管級以上人員、以及重要崗位人員由總經(jīng)理審批； Others should be

31、approved by the related manager.其他人員由部門經(jīng)理及人力資源部審批；5.5 HR dept. will inform and placard the name list when the candidates who successfully passed review.人力資源部將發(fā)放員工轉(zhuǎn)正通知書，并在公司內(nèi)部公布當月轉(zhuǎn)正員工名單。5.6 When the candidates need to do the performance ahead of schedule, the manager shall notify HR dept. in written

32、paper.需提前轉(zhuǎn)正的員工請部門經(jīng)理向人力資源部提出書面申請，說明員工提前轉(zhuǎn)正的原因，呈人力資源部報批。Chapter Six Personnel Actions/人事異動6.1 TO use human resource rationally through personnel actions internal.通過人事調(diào)整，合理使用組織的人力資源； 6.2 Type of Actions/異動類型 Promotion(demotion)/ 升職/降職: Its a certain (negative) to candidates according to their performanc

33、e, professional skills, moral character and position vacancy.根據(jù)員工的工作表現(xiàn)，專業(yè)技能，品德以及職務空缺情況，對其工作的一種肯定（否定）； Position tranfer/調(diào)崗: Position changes can be done when the restructuring or business needs, or for the ability to work with the staff and the development of intentions, 因機構(gòu)調(diào)整或業(yè)務需要，或為符合員工工作能力和發(fā)展意向，可安

34、排員工調(diào)崗;Pisition altermation/輪崗： For the sake of human development and the rationally use, strengthen the resilience of the companys personnel, and reach the goal effectively.為求人力的合理運用與發(fā)展，強化公司的用人應變能力，有效達成公司目標。Requirement and procedure/要求與程序： When the actions are suggest by company, HR dept. should con

35、trol it and communicate with both departments. Then, fill in the personnel changes form & work accessment form and submit it to the related leaders. 公司提出的，由人力資源部負責協(xié)調(diào)，取得調(diào)出與調(diào)入部門經(jīng)理的同意后，填制人事變動申請表，按人員聘用權(quán)限報公司領(lǐng)導批準。 When the actions are suggest by dept. / staff self, dept. / candidates should fill in the pe

36、rsonnel changes form & work accessment form, HR dept, will make final notice according to leaders decision. 員工提出的，應由本人提出書面調(diào)崗申請，填寫“人事異動表”并報所在部門經(jīng)理同意后，填寫“工作評估表”，由人力資源部參照員工聘用審批程序辦理。 HR dept. will inform dept. and candidates in the end.人力資源部向員工和有關(guān)部門發(fā)出內(nèi)部調(diào)整通知單。Approval authority/審批權(quán)限 Supervisor or above, i

37、mportant positions should be approved by GM.主管級以上人員、以及重要崗位人員由總經(jīng)理審批； Others should be approved by the related manager.其他人員由部門經(jīng)理及人力資源部審批；Chapter Seven Resign or Dimission/離職7.1 To standardize the demission procedure and facilitate the continuity of work, improving the level of management.為了規(guī)范公司離職程序，以利

38、于工作的延續(xù)性，提高公司的管理水平。7.2 Resign or Dimission Procedure/離職程序Employee apply for resign/員工辭職： If employee resifned during probation period, he/she should send in application form 7days ahead. 試用期員工需提前七天提出申請； General Official employee should submit application sheet 30 days ahead if he/she intend to Resign

39、. 合同期員工，一般員工需提前30天提出申請; The important position personnel and managers or above, should submit application sheet 90 days ahead if he/she intend to resign. 經(jīng)理級以上員工及重要崗位員工需提前90天提出申請； The employee only allowed to leave before GMs approval and finish all leave formalities, or company reserves rights to r

40、etail its salary till all handover finished. Employee failed to notify company in advance and caused loss should bear all generated consequences. Company will not compensate those people who pu forward resignation by himself during contract service period.辭職人員應于正式獲準離職日前辦理好各項離職手續(xù)。未經(jīng)獲準辭職的員工，扣除當月工資做為賠償

41、金。如若因在職期間造成公司經(jīng)濟損失未處理妥善就擅自離職，公司有權(quán)追究法律責任。 If the employee leave without any approval, the related dept. should notify HR dept. and finance dept. for preparing. 如員工在未辦理任何手續(xù)的情況下擅自離職，用人單位應立即通知人力資源部及財務部采取必要的措施。Dimission/辭退： When the candidates qualification can not achieve the requirement of company durin

42、g the probation period, he/she will be refused at any time and without any compensate. 試用期內(nèi)員工工作能力不能達到公司要求的，公司可做出辭退處理，且無須任何賠償； When the official employee offend the laws or regulations, he/she will be refused without any compensate.員工違反國家法律、法規(guī)，公司可隨時提出辭退要求，且不予任何補償。 Dismissal actions provided in employ

43、ee handbook.符合公司員工手冊中規(guī)定可辭退的行為；Leave formalities/離職手續(xù) Before leave, company can arrange HR manager, or high-level management people to have a conversation with him/her for their purposes of leave.離職前，公司可根據(jù)員工意愿安排人力資源部專人或高層管理人員進行離職面談，聽取員工意見。 When contract ends or terminates, employee should finish all

44、leave formalities. Or company reserves rights to retail its salary.員工因任何原因離開公司，均需按要求辦理離職手續(xù)；手續(xù)未完者，扣發(fā)未領(lǐng)工資。 Finish work handover, finish leave formalitied according to the related requirements.員工離職前需完成工作交接，按離職程序要求辦理離職手續(xù)。 Return all company files, working clothes, handbook and other public things.償還公司相關(guān)

45、資料、工作服、文件、辦公用品、員工手冊等公物； Reimburse/return cash in advance, bear all related expenses generated during contract service period. If signed other agreements with company, he/she should also obey all terms in agreements.歸還公司欠款，以及在合同內(nèi)約定的有關(guān)費用，如與公司簽訂有其他合同，按其他合同的約定辦理； Return company dormitory and public thin

46、gs there, and deregister related formalities. 住宿者退還公司宿舍及房間內(nèi)公物，并到行政部辦理退宿手續(xù)； There will be an audit before employee leave, if he/she is in the important position. 重要崗位人員離職，公司將安排離職審計； Who attended overseas training with costs beared by company, should work for company at least 2 years. Please find trai

47、ning agreement for details. 公司出資安排員工出國培訓，則該員工至少為公司服務兩年，具體請見培訓協(xié)議規(guī)定。 Emploee who resigned or dismissed, should leave company immediately after finish all handover formalities.辭退或開除之員工必須在辦完手續(xù)后立即離開本公司。7.3 Approval Authority/審批權(quán)限Supervisor or above, important positions should be approved by GM.主管級以上人員、以及

48、重要崗位人員由總經(jīng)理審批；Others should be approved by the related manager.其他人員由部門經(jīng)理及人力資源部審批；Chapter Eight Salary & Welfare/薪資與福利Salary Policy/薪資政策Keep the salary competitive in the industry and market.保持公司的薪酬在市場及行業(yè)中有較大的競爭力。Promot employee to do a career planning directly and actively.激勵公司員工的積極性，規(guī)劃其發(fā)展方向，明確目標。8.2

49、 Salary Frame/薪資結(jié)構(gòu)：Salary is including monthly payment and the 13th month payment.員工的薪資由月薪及年終雙薪構(gòu)成。Monthly payment including basic aslary, position salary, and it is paid through bank transfer monthly工資包括：基本工資和崗位工資等，每月以銀行轉(zhuǎn)帳方式支付。The eighth of each month is salary pay day, which will be postponed when

50、meeting holidays/weekends. 公司于每月的八日支付員工工資。如遇節(jié)假日或周末則順延。13th month pay/年終雙薪）（第13月工資） The 13th month payment shall be prorated on the months of attendance of the employee. The 13th month payment shall be prorated ac cording unforeseen absence and single sick leave days according following table. The ta

51、ble can bu adjusted yearly by the board of directors. 于次年1月份發(fā)放第13月薪資。第13月的工資將按照員工實際出勤月數(shù)計算。第13月的工資將按照下表中事假以及病家的天數(shù)總和進行扣除計算，董事會可對此表數(shù)據(jù)進行年度調(diào)整。Days off work 無法預料的缺席以及病家天數(shù)總和Percentage扣除比例Up to 2 2天（含）以下0%Up to 5 5天（含）以下20%Up to10 10天（含）以下50%Above 10 10天以上100% During the probation period the employee is not

52、 entitled to receive prorated 13th month payment. 試用期內(nèi)的員工將不予享受第13個月工資。8.3 Bonus/年度獎金： To show the appreciation for each employees yearly contribution and as an incentive for the upcoming year the company intends to pay an annual bonus.為感謝所有的員工在一年內(nèi)對公司所做出的貢獻及鼓勵員工在下一年度的工作熱情而設立的。 This bonus is based on

53、the individual performance of the employee as well as on the overall company profit and will be decided uopon the sole discretion of the Board of Directors.公司董事會將根據(jù)員工的表現(xiàn)和公司的整理利潤來決定獎金額度。 Any employees are eligible for the bonus if they have joined the company before July 1st of a business year.在公司工作滿

54、6個月的員工都有資格享受年終獎金。 The bonus will not be paid if he/she resigned or got work warnings within working year.工作年度內(nèi)，如果辭職或工作中受到警告，則年終獎金不予發(fā)放。8.4 Welfare/福利：Social Security: Company pays social wekfares and accumulation fund (only company portion) as state and local government stipulated for its staff.公司為所有

55、員工購買社會保險，其中保險金由公司和員工共同承擔；Considering employees health and find out hidden troubles timely, all employees are eligible to attend a physical examination once a year. The company shall bear the cost and arrange the visit accordingly.為了員工身心健康和及時發(fā)現(xiàn)隱患，所有員工必須每年進行一次體檢。公司將統(tǒng)一組織并承擔費用。Gifts: Company will provid

56、e gifts to everyone on Mid-Autumn Festival.過節(jié)禮品：公司在中秋節(jié)為員工發(fā)放禮品；8.5 Payment Adjustment/薪資調(diào)整Every employee can enjoy a pay rise once a year, operated in each January.每一位員工每年均有一次調(diào)薪機會，實施時間為每年1月。 The new salary budget should be approved by GM.每年12月，由總經(jīng)理核準調(diào)薪預算。According to salary level, staffs performance,

57、 departments operation, every department should make a payment adjustment plan and submit it to HR dept. HR dept. will make final notice for it based on GMs decision.參照當年的薪酬水平，部門經(jīng)營狀況、員工績效等，各部門經(jīng)理提交調(diào)薪計劃至人力資源部和總經(jīng)理審批。Employees salary can be rised any time if he/she is promotion or a specially contributi

58、on to the company. 原則上每位員工每年享受一次加薪機會，除非員工有特殊貢獻或升職，可隨時調(diào)整薪資。Try to establish an opening and candid salay system, and everybody should know the reason of payment adjustment for himself then.薪酬制度做到對員工盡可能的透明，讓每個人都知道他加薪的原因。Chapter Nine Attendance /考勤Working time/工作時間At present, the working time is 8 houes

59、 per day, 5 days per week. Start 08.30am till 05.30pm with 60 minutes unpaid lunch break. The company is fully operational from Monday to Friday.工作日：公司實行五天標準工作制.工作時間：上午8:30下午5:30其中午餐及休息時間為1小時。公司從周一到周五連續(xù)工作，周六、周日休息。9.2 Beating timecard system/打卡制度Employees should beat the timecard by himself every wor

60、king day.員工每天上下班時，應親自打卡；Anyone who beat timecard for others, both involved will be dismissed immediately.員工不得托人打卡或代人打卡，否則雙方同時作開除處理； General manager, managing staff and saled people in three branches have non-fixed working system. 總經(jīng)理，部門經(jīng)理以及分公司人員核準免于打卡者，可免于打卡。9.3Late for work, leave early, absent wit