《涉外秘書英語》課程考核大綱

1、涉外秘書英語課程考核大綱【考核目的】 對學(xué)生的學(xué)習(xí)狀況進行描述，幫助學(xué)生認(rèn)識自己的學(xué)習(xí)狀況；對教學(xué)狀況作出檢查，為教學(xué)提供反饋信息，判斷教學(xué)目的的達(dá)成度?！究己朔秶靠己说膬?nèi)容范圍以課堂所學(xué)內(nèi)容為主,包括：辦公室日常工作接待、會務(wù)、旅游、商務(wù)、文件整理等技能；能夠掌握涉外文秘常用文體的寫作。【考核方法】本課程考核包括學(xué)習(xí)過程考核與期末考核兩部分。學(xué)習(xí)過程考核成績占總成績的40%，包括出勤情況（10%）、課堂參與度及課堂問題回答情況（15%）、課后作業(yè)及學(xué)習(xí)筆記（15%）。期末考核重點考核課程的學(xué)習(xí)內(nèi)容，占總成績的60%?！酒谀┛荚囆问健抗P試、開卷?！酒谀┛荚噷υ囶}的要求】 主、客觀試題的比例：

2、主觀題40% 客觀題60%。題型比例：聽力20%、單選10%、翻譯10%、閱讀理解30%、寫作30%。難度等級：分為較易、中等、較難三個等級，大致比例為30：40：30。【期末考試的具體內(nèi)容】Unit 1 How Does One Become a Secretary?知識點：1. 準(zhǔn)備面試 2.參加面試 3.寫英文求職信及簡歷考核目標(biāo)：1了解：（1）涉外秘書的基本要求 （2）怎樣才能成功應(yīng)聘秘書職位 2理解：（1）如何用英文面試 （2）如何準(zhǔn)備英文自我介紹 3掌握：（1）對話Being Interviewed中出現(xiàn)的詞匯 （2）對話Being Interviewed中出現(xiàn)的句型 運用：（1）

3、英文求職信的基本格式 （2）英文求職信的寫作 Unit 2 How Does a Secretary Work at the Office?知識點：1. 認(rèn)識辦公室成員 2.怎樣與同事及上司相處 3. 商務(wù)禮儀考核目標(biāo)：1了解：（1）秘書工作中最基本的商務(wù)禮節(jié) （2）新入職的秘書如何介紹自己2理解：（1）秘書在辦公室工作的日常工作 （2）辦公室工作的基本規(guī)則3掌握：（1）對話Meeting the office staff中出現(xiàn)的詞匯 （2）對話Meeting the office staff中出現(xiàn)的句型 4運用：（1）英文書信的縮進式 （2）英文書信的齊頭式 （3）英文書信的改良式Unit

4、3 How Does a Secretary Receive Visitors?知識點：1. 接待來訪者 2. 學(xué)寫英文信考核目標(biāo)：1了解：（1）如何接待外國來賓 （2）接待過程中如何表現(xiàn)出高效 （3）接待過程中如何表現(xiàn)得謙恭有禮2理解：（1）正確書寫基本的英文書信的重要性3掌握：（1）對話Dealing with visitors的詞匯 （2）對話Dealing with visitors的句型 4運用：（1）將基本的商務(wù)禮儀運用到接待工作中 將基本的商務(wù)禮儀運用到其他工作中 Unit 4 How Does a Secretary Handle Phone Calls?知識點：1. 使用英語

5、接打電話 2. 寫祝賀信考核目標(biāo)：1了解：（1）接電話過程中的交際用語 （2）打電話過程中的交際用語 2理解：（1） 電話留言的使用場合 （2）如何記錄電話留言 3掌握：（1）對話Making and answering phone calls的詞匯 （2）對話Making and answering phone calls的句型運用：（1） 中英文介紹信的區(qū)別 （2）正確寫作英文介紹信 Unit 5 How Does a Secretary Deal with Meetings?知識點：1. 會議前的準(zhǔn)備工作 2. 寫英文會議記錄考核目標(biāo)：1了解：（1）如何做英語會議準(zhǔn)備 （2）英文會議的常

6、見流程 2理解：（1）英文會議通知的基本寫法 （2）英文會議記錄的基本寫法 3掌握：（1）對話Taking the minutes at a meeting的詞匯 （2）對話Taking the minutes at a meeting的句型運用：（1）正確書寫英文邀請函（請柬形式）Unit 6 How Does a Secretary Host Visitors from Abroad?知識點：1. 接待外國來賓的基本禮節(jié) 2. 基督教的基本知識 3.伊斯蘭教的基本知識考核目標(biāo)：1了解：（1）基督教的基本知識 （2）伊斯蘭教的基本知識 2理解：（1）接待外國來賓的基本禮節(jié)（2）掌握接待外賓時

7、的一些日常用語 3掌握：（1）對話Hosting American visitors的詞匯 （2）對話Hosting American visitors的句型 運用：（1）正確高效書寫英語邀請函（書信形式）Unit 7 How Does a Secretary Make Reservation?知識點：1預(yù)定機票 2. 預(yù)定酒店 3. 寫備忘錄考核目標(biāo)：1了解：（1）如何有效快速的預(yù)定機票 （2）如何有效快速的預(yù)定酒店 2理解：（1）掌握打電話預(yù)訂機票等的英文日常用語 （2）英文備忘錄的基本格式3掌握：（1）對話Booking airline tickets中的詞匯 （2）對話Booking

8、airline tickets中的句型 運用：（1）正確寫作備忘錄 Unit 8 How Does a Secretary Become an Efficient Guide?知識點：1參觀景點 2. 充當(dāng)導(dǎo)游 3. 在中國購物 考核目標(biāo)：1了解：（1）如何安排好會議議程 （2）如何安排好游覽日程 2理解：（1）導(dǎo)游接待過程中的常用口語表達(dá) （2）協(xié)助外賓購物時的常用表達(dá) 3掌握：（1）對話Visiting the great wall的詞匯 （2）對話Visiting the great wall的句型 4運用：（1）撰寫簡單的導(dǎo)游詞 【樣題】 = 1 * ROMAN I. Listenin

9、g comprehension. (共20分，每小題1分). Listen to the sentences and decide who the speaker is a receptionist or a caller. Put “” in the blank. ReceptionistCaller No.1No.2No.3No.4No.5No.6No.7No.8No.9No.10. There are 5 incomplete sentences in this part. For each sentence there are four choices marked A, B, C a

10、nd D. Choose the one that best completes the sentence. (共10分，每小題2分)1. Every business letter must be signed. In most letter styles, the writers typed name appears three to four lines below the , and between them is the handwritten signature. A. references B. complimentary close C. salutation D. datel

11、ine = 3 * ROMAN III. Translate the following into English.( 共10分，每小題2分)1. 我們已做好一份您在哈爾濱這三天的日程安排。 = 6 * ROMAN = 4 * ROMAN IV. Reading Comprehension. (共30分，每小題2分)Passage 1As a secretary he or she may have a lot of duties to fulfill. Generally speaking, a secretary has to do the following major jobs. Fi

12、rst, a secretary is expected to relieve the executive of various administrative details. Second, a secretary is required to coordinate and maintain effective office procedures and efficient work flow. Third, a secretary must be able to implement policies and procedures set by the employer. Fourth, a

13、 secretary should be able to establish and maintain harmonious working relationships with superiors, co-workers, subordinates, customers or clients, and suppliers. Apart from what has been mentioned above, a secretary should also be able to do a variety of other jobs. To begin with, a secretary shou

14、ld make appointments for the executive and maintain his or her calendar. He or she is expected to receive and assist visitors and telephone callers in every way possible and then refer them to the executive or other appropriate persons as circumstances warrant. A secretary is expected to arrange bus

15、iness itineraries and coordinate the executives travel requirements. Next, a secretary is expected to take action authorized during the executives absence and use initiative and judgment to see that matters requiring attention are referred to a delegated authority or handled in a manner so as to min

16、imize the effect of the employers absence. A secretary should be able to take shorthand or longhand notes and transcribe from it or transcribe from machine dictation. He or she should also be able to type material from longhand or rough copy.In addition, a secretary is expected to sort, read, and an

17、notate incoming mail and documents and then attach appropriate files to facilitate necessary action. He or she should be able to compose correspondence and reports for the executives signature as well as prepare communication outlines by the executive in oral or written directions.A secretary is exp

18、ected to research and abstract information and supporting data in preparation for meetings, work projects and reports. He or she must be able to correlate and edit materials submitted by others in draft format. Also, a secretary should have the ability to manage the office work well. He or she shoul

19、d be good at maintaining filing and record management systems and other office flow procedures. Another duty of a secretary is to make arrangements for the executives and coordinate conferences and meetings. A secretary may serve as the recorder of minutes with responsibility for transcription and d

20、istribution to participants. He or she may supervise or hire other employees, select or make recommendations for purchase of supplies and equipment as well as maintain budget and expense account records, financial records, and confidential files. Finally, a secretary may be required to maintain an u

21、p-to-date procedure manual for the specific duties handled on the job. He or she should perform other duties as assigned or as necessity dictates. In addition to the duties mentioned above, a secretary should possess the following skills. He or she should have a good command of office skills and be

22、proficient in office software such as Microsoft Outlook, Microsoft Word, Excel and etc. Ever-evolving software applications require that secretaries be efficient, skillful and open to change. Effective business writing skills are essential for assistants who use e-mail throughout their workday. In s

23、ummary, the secretarial position can be described as the boss confidant, office manager, supply and equipment purchasing manager, jack of all trades, and master of office mysteries. He or she may have to retain a great deal of information without speaking of it to anyone. Because a secretary is ofte

24、n made aware of highly sensitive company information, he or she must be trustworthy and able to keep a secret.1. According to the passage, which of the following statements is not talking about a secretarys overall duties? .A. To relieve the executive of various administrative details.B. To maintain

25、 effective work flow to implement policies and procedures. C. To establish and maintain harmonious working relationships.D. To take shorthand and longhand notes and transcribe from it or transcribe from machine dictation.2. According to the passage, which of the following statements is true? A. A se

26、cretary should never do anything he/she is not told.B. Taking shorthand is the most important duty of a secretary.C. A secretary should be skillful in office management and proficient in office software.D. A secretary shouldnt be talkative because he/she must be able to keep a “secret”.3. When talking about secretarial skills, which of the following items is not mentioned in this passage? A. To be proficient in office software.B. To possess a mastery of office skills.C. To be able to prepare legal papers under the attorneys supervision.D. To possess e