咨詢行業(yè)分析及其職業(yè)機(jī)會(huì)ppt課件

1、強(qiáng)強(qiáng)結(jié)合 國(guó)際國(guó)內(nèi)頂尖教育機(jī)構(gòu)深度交融！群星閃爍 整合業(yè)界權(quán)威名師、就業(yè)專家！智能互動(dòng) 發(fā)明課程追蹤，輕松學(xué)習(xí)方式！目的明確 全力提高學(xué)生就業(yè)力！時(shí)代英杰 中國(guó)職前教育專家德勤人力資本中國(guó)業(yè)務(wù)副總裁 林 鋼管理咨詢ABC企業(yè)運(yùn)營(yíng)的運(yùn)動(dòng)模型運(yùn)營(yíng)績(jī)效市場(chǎng)與客戶中心才干愿景目的戰(zhàn)略企業(yè)文化業(yè)務(wù)流程組織構(gòu)造技術(shù)/信息系統(tǒng)管理制度人力資本貨幣資本理念篇客戶永遠(yuǎn)是 - ？客戶通常是 - ？每個(gè)客戶都是- ？什么是管理咨詢獨(dú)一無(wú)二的產(chǎn)品名人字畫管理咨詢?nèi)沼孟M(fèi)品誰(shuí)是客戶需求外腦需求外包需求外手Technology monoliths are recasting the IT market while Str

2、ategy and Human Capital firms broaden their basesThe evolution of the “full service consultancy has resulted in a new business modelWhile S&O and Human Capital firms have been impacted by the economic downturn their business models have remained intact, though they have continued to expand their adv

3、isory offerings in technologyDellStrategy FirmsHuman Capital FirmsBusinessProcessApplica-tionsInfra-structureSoftwareHardwareBus. Consult.EnterpriseCorporate StrategyStrategyIT ConsultingSystems Int.App. Dev.MiddlewareManagementPlatformsMiddlewareBus. AppsAccentureDeloitteBEEDSMercerBCGBooz AllenBai

4、nHPMcKinseyInfosysIBMTech Oriented FirmsWatson WyattTowers PerrinMellonHuman Capital Consulting firms have outperformed Full Service Consulting Firms2002 Global Consulting Revenue GrowthAverage Human Capital Consulting FirmAverage Full Service Consulting FirmLooking forward, continued penetration of

5、 offshore delivery will make growth challenging in technologyHumanCapital ConsultingS&O ConsultingSystems Integration2003-2007 Global Consulting Market Growth (CAGR Market Value)Through 2001 Consulting Enjoyed Uninterrupted Growth$B$50B$100B$150B1971198119912001Global Consulting Market SizeGlobal Co

6、nsulting Market Quarterly Y-O-Y Growth Rate 1995Andersen Consulting4,220McKinsey1,800Coopers & Lybrand1,570Ernst & Young1,520D&T Consulting1,380KPMG Peat Marwick1,340Price Waterhouse 960Booz Allen & Hamilton 880Arthur Andersen 660EDS/A.T.Kearney 6502002IBM Global Services13,337Accenture8,667Fujitsu7

7、,940CGE&Y4,824DC/DTT Consulting4,769EDS/A.T.Kearney3,800CSC3,412McKinsey2,997HP2,788BearingPoint2,545A New Competitive LandscapeS&O / Advisory and Human Capital consulting2002 Global Market Size Analysis by Service AreaS&O Consulting(includes IT Advisory)100% = $40BTechnology Services(includes Outso

8、urcing)100% = $227BHuman Capital Consulting100% = $20BTop 10: 22%Deloitte: 2%(included in Top 10)Rest of market: 78%Top 10:36%Deloitte: 5%(included in Top 10)Rest ofmarket:64%Top 10:58%Deloitte: 1%(included in Rest of market)Rest ofmarket:42%Deloitterank3rd22nd2nd全球戰(zhàn)略咨詢公司排名美國(guó)“咨詢新聞雜志 Consulting News

9、將德勤評(píng)為世界最大的戰(zhàn)略咨詢公司RankFirmRevenues ($ millions)2002 HRconsulting revenue2001 HRconsulting revenue1-year growth rate of HR consulting practice1Mercer HR Consulting$1,914.8$1,846.43.7%2Deloitte Human Capital*$1,094.0$1,040.05.2%3Watson Wyatt Worldwide$997.0$953.04.6%4Mellon HR (Buck Consultants)$950.0$8

10、37.413.4%5Towers Perrin$853.2$872.0-2.2%6Aon Consulting$801.0$759.85.4%7Hewitt Associates$600.7$540.011.2%8Accenture$535.0$485.010.3%9Hay Group$282.8$291.0-2.8%10Milliman Global$189.0$170.011.2%11The Segal Company$145.5$130.511.5%12Cap Gemini Ernst & Young$132.8$139.0-4.5%AVERAGE5.3%Source: Consulta

11、nts News October 2003/Kennedy Information, Inc.*Revenue is based on all HR-related services provided firm-wide (e.g. IAS)全球人力資源管理咨詢公司排名美國(guó)“咨詢新聞雜志 和“肯尼迪資訊公司 將德勤評(píng)為世界第二大人力資源管理咨詢公司全球信息技術(shù)咨詢公司排名美國(guó)“咨詢新聞雜志 Consulting News將德勤評(píng)為世界第三大IT咨詢公司世界各大咨詢公司的綜合排名德勤國(guó)際引見我們的全球機(jī)構(gòu)119,000 多名員工140個(gè)國(guó)家、地域，722家機(jī)構(gòu)2003年，我們?nèi)蚴杖朐鲩L(zhǎng)21.6

12、%,達(dá)152億美圓我們的中國(guó)機(jī)構(gòu)超越2,500 名員工在9個(gè)城市設(shè)有事務(wù)所：大連，天津，北京，上海，南京，廣州，深圳，香港和澳門$6.5$7.4$9.9$12.4$12.5$11.2$9.0$0$2$4$6$8$10$12$141996199719981999200020012002$ 10億美圓德勤全球年收入$15.0*2003$16稅務(wù)和法律效力35億美圓 (23%)會(huì)計(jì)和審計(jì)效力54億美圓 (36%) 咨詢效力61億美圓 (41%) 德勤咨詢德勤咨詢?cè)谌?1個(gè)國(guó)家和地域擁有19,600多位員工，為不同行業(yè)的客戶提供杰出的咨詢效力。 209 家位列財(cái)富 500 強(qiáng)的公司是德勤咨詢的客戶。

13、我們的目的協(xié)助客戶和員工獲得勝利我們的遠(yuǎn)景成為全球行業(yè)領(lǐng)袖，為新經(jīng)濟(jì)時(shí)代提供創(chuàng)新的商業(yè)處理方案和效力我們的中心價(jià)值觀全心全意協(xié)助客戶獲得實(shí)效充分發(fā)揚(yáng)團(tuán)結(jié)協(xié)作精神努力于同客戶嚴(yán)密互惠協(xié)作德勤咨詢員工人數(shù)：19,600年?duì)I業(yè)收入：61億美圓德勤國(guó)際員工人數(shù)：119,000 國(guó)家和地域：140年?duì)I業(yè)收入：152億美圓人力資本咨詢效力員工人數(shù)：4000年?duì)I業(yè)收入：12億美圓我們的效力企業(yè)戰(zhàn)略效力 (MSS)人力資本咨詢 (HCC)財(cái)務(wù)咨詢效力 (FAS)企業(yè)風(fēng)險(xiǎn)管理效力 (ERS)客戶選擇咨詢公司的規(guī)范了解客戶需求人員素質(zhì)專業(yè)才干行業(yè)閱歷發(fā)明性技藝咨詢費(fèi)用先前的協(xié)作什么是“管理咨詢方式客戶關(guān)系專業(yè)技藝

14、流程專業(yè)技藝Implementer實(shí)施者Strategist戰(zhàn)略家Influencer促成人ProblemSolver處理問(wèn)題能手Technical Expert專家Facilitator順導(dǎo)者Change Agent變革代理人Coach教練Advisor顧問(wèn)Initiator 牽頭人Sponsor 發(fā)起人Decision-maker 決策人End-user 最終用戶Other Stakeholders 其他利益相關(guān)者客戶關(guān)系以現(xiàn)實(shí)為根據(jù)以構(gòu)造為根底以假設(shè)為導(dǎo)向流 程管理咨詢的步驟步驟 1達(dá)成任務(wù)協(xié)議步驟 4確定實(shí)施方案和后續(xù)任務(wù)步驟 3贏取對(duì)處理方案的承諾步驟 2明確關(guān)鍵問(wèn)題及處理思緒溝通與

15、反響B(tài)asic Career AlternativesEACH CAREER TYPE HAS DIFFERENTATTRIBUTES AND ATTRACTIONSCorporateEmployeeProfessionalCareerEntrepreneurFundamental TalentsRaw brain powerlogical thoughtholistic thoughtconceptualizationAbility to learn on the flyCreativity/innovationNatural curiosityConsulting Generally Re

16、quires a Major Transition from Your Prior ExperienceFrom senior positions elsewhere toentry-level consultingloss of controlloss of amenities (secretaries, office, etc.)closer supervisionTransitionPace balancing work with personal lifeAdded responsibilityInfluence without authority we are always sell

17、ing our ideasImplementationChangesConsulting Generally Requires a Major Transition from Your Prior ExperienceConsulting is Generally a Major Change to Your Prior ExperienceNewChallengesNew technical areasNew industriesUnfamiliar “mechanicsproject environmenttravel“expense account livingA Professional is Responsible for High Standards of ConductWhen you become a professional, you acceptprimary consideration = clients best interestneed for confidentiality in all client interactionsYour client has hired you with expectatio