《管理信息系統(tǒng)（第7版）》章節(jié)練習(xí)題及答案chapter extension 10

1、管理信息系統(tǒng)（第7版）章節(jié)練習(xí)題及答案chapter extension 10管理信息系統(tǒng)（第7版）章節(jié)練習(xí)題及答案chapter extension 10 Copyright 2017 Pearson Education, Inc.管理信息系統(tǒng)（第7版）章節(jié)練習(xí)題及答案chapter extension 10Experiencing MIS, 7e (Kroenke)Chapter Extension 10 Supply Chain Management1) Which of the following statements is true of an inter-enterprise sy

2、stem?A) It is constant in scope and complexity.B) It cannot be customized to the needs of organizations.C) It is shared by two or more independent organizations.D) It is easier to manage than other types of systems.Answer: CAACSB: Information TechnologyDifficulty: 2: ModerateCourse LO: Discuss the r

3、ole of information systems in supply chain management and performance.Learning Obj: LO 22.1: What are typical inter-enterprise processes?Classification: Concept2) Many organizations can share a single inter-enterprise information system.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCou

4、rse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.1: What are typical inter-enterprise processes?Classification: Concept3) The Automated Clearing House system among banks is an example of a standardized inter-enterprise system.Answer: TRUE

5、AACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.1: What are typical inter-enterprise processes?Classification: Concept4) Explain inter-enterprise IS processes with an example.Answer: An

6、inter-enterprise is an information system that is shared by two or more independent organizations. Inter-enterprise IS varies in scope and complexity. An example of a simple inter-enterprise IS is a sales process at a small retailer in which the retailer processes customers credit card transactions.

7、 The retailer, customer, and credit card company (and possibly the bank that issued the card) are all part of the business process that processes the payment.AACSB: Information TechnologyDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain management and performa

8、nce.Learning Obj: LO 22.1: What are typical inter-enterprise processes?Classification: Concept5) Which of the following refers to a network of organizations and facilities that transforms raw materials into products delivered to customers?A) supply chainB) distribution channelC) strategic business u

9、nitD) collaboration systemAnswer: AAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.2: What is a supply chain?Classification: Concept6) In a traditional supply chain, distributors order p

10、roducts from _.A) retailersB) manufacturersC) customersD) suppliersAnswer: BAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.2: What is a supply chain?Classification: Concept7) Which of t

11、he following statements is true of supply chains?A) Supply chains consist only of customers, retailers, distributors, manufacturers, and suppliers.B) Not every supply chain has distributors and retailers.C) Each element in the supply chain can be connected to only one entity up and down.D) The only

12、source of revenue in a supply chain is the retailer.Answer: BAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.2: What is a supply chain?Classification: Concept8) Every supply chain has f

13、our basic components: suppliers, manufacturers, distributors, and retailers.Answer: FALSEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.2: What is a supply chain?Classification: Concept

14、9) At each level of a supply chain, an organization can work with many organizations both up and down the supply chain.Answer: TRUEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.2: What is

15、 a supply chain?Classification: Concept10) Each level of a supply chain has a distinct source of revenue.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.2: What is a supply cha

16、in?Classification: Concept11) A major factor that affects supply chain performance is the _.A) number of work-centersB) working capitalC) competitorsD) facilitiesAnswer: DAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and pe

17、rformance.Learning Obj: LO 22.3: What factors affect supply chain performance?Classification: Concept12) Nathan is in charge of inventory management at a furniture manufacturing company. Given his role, Nathan will be responsible _.A) for the machinery used in manufacturingB) for the evaluation of t

18、he demand for furniture for a given periodC) for the wood and aluminum used for the furnitureD) for the capital required for productionAnswer: CAACSB: Reflective ThinkingDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj:

19、 LO 22.3: What factors affect supply chain performance?Classification: Application13) Which of the following statements is true of inventory?A) Managing an inventory requires balancing between availability and cost.B) Inventory size increases as consumers purchase items.C) Inventory management decis

20、ions are limited to the size of the inventory.D) Increasing the inventory size always increases a companys profitability.Answer: AAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.3: What

21、 factors affect supply chain performance?Classification: Concept14) Which of the following factors influences supply chain performance by affecting the ways that organizations in the supply chain request, respond, and update one another?A) informationB) transportationC) inventoryD) facilitiesAnswer:

22、 AAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.3: What factors affect supply chain performance?Classification: Concept15) _ is a factor of information that can be transactional, such as

23、orders and order returns, or it can be informational, such as the sharing of inventory and customer order data.A) PurposeB) MeansC) AvailabilityD) DirectionAnswer: AAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and perfo

24、rmance.Learning Obj: LO 22.3: What factors affect supply chain performance?Classification: Concept16) Which of the following refers to the way organizations share their information?A) meansB) purposeC) availabilityD) intentAnswer: CAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss t

25、he role of information systems in supply chain management and performance.Learning Obj: LO 22.3: What factors affect supply chain performance?Classification: Concept17) _ refers to the methods by which information is transmitted.A) DirectionB) MeansC) PurposeD) AvailabilityAnswer: BAACSB: Informatio

26、n TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.3: What factors affect supply chain performance?Classification: Concept18) As a factor affecting supply chain performance, inventory includes all of the ma

27、terials in the supply chain, including raw materials, in-process work, and finished goods.Answer: TRUEAACSB: Information TechnologyDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.3: What factors affect supply ch

28、ain performance?Classification: Concept19) Increasing the size of an inventory reduces the cost of the inventory.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.3: What factors

29、 affect supply chain performance?Classification: Concept20) Decreasing the size of an inventory decreases the odds that an item will be unavailable for purchase.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and

30、 performance.Learning Obj: LO 22.3: What factors affect supply chain performance?Classification: Concept21) What is a supply chain? What are the four drivers that are crucial to the success of a supply chain?Answer: A supply chain is a network of organizations and facilities that transform raw mater

31、ials into products delivered to customers. In a typical supply chain, customers order from retailers, who, in turn, order from distributors, who, in turn, order from manufacturers, who, in turn, order from suppliers. The supply chain also includes transportation companies, warehouses, and inventorie

32、s, and some means for transmitting messages and information among the organizations involved. Four major factors, or drivers, affect supply chain performance: facilities, inventory, transportation, and information.AACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Discuss the role of inform

33、ation systems in supply chain management and performance.Learning Obj: LO 22.3: What factors affect supply chain performance?Classification: Concept22) _ is the difference between the sum of the revenue generated by the supply chain and the sum of the costs that all organizations in the supply chain

34、 incur to obtain that revenue.A) Supply chain sustainabilityB) Supply chain compatibilityC) Supply chain profitabilityD) Supply chain feasibilityAnswer: CAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Lear

35、ning Obj: LO 22.4: How does supply chain profitability differ from organizational profitability?Classification: Concept23) Each organization in a supply chain is an independent company with its own objectives.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of

36、information systems in supply chain management and performance.Learning Obj: LO 22.4: How does supply chain profitability differ from organizational profitability?Classification: Concept24) Profitability of a supply chain increases if all the organizations in the supply chain operate at their maximu

37、m profitability.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.4: How does supply chain profitability differ from organizational profitability?Classification: Concept25) Defin

38、e supply chain profitability. How is it different from individual organizational profitability?Answer: Supply chain profitability is the difference between the sum of the revenue generated by the supply chain and the sum of the costs that all organizations in the supply chain incur to obtain that re

39、venue. In general, the maximum profit to the supply chain will not occur if each organization in the supply chain maximizes its own profits in isolation. Usually, the profitability of the supply chain increases if one or more of the organizations operate at less than their own maximum profitability.

40、AACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.4: How does supply chain profitability differ from organizational profitability?Classification: Concept26) The phenomenon in which the va

41、riability in the size and timing of orders increases at each stage up the supply chain is referred to as the _.A) synergistic effectB) flanging effectC) stack effectD) bullwhip effectAnswer: DAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply

42、 chain management and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classification: Concept27) Which of the following statements is true of the bullwhip effect?A) It forces suppliers and manufacturers to carry smaller inventories than necessary.B) It is a natural dynamic that occurs

43、 because of the multistage nature of the supply chain.C) It is strongly associated with erratic consumer demand.D) It increases the overall profitability of the supply chain.Answer: BAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain m

44、anagement and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classification: Concept28) Juicebox Inc., a fruit juice processing company, has been facing irregular demand patterns for the last two years. These large fluctuations have created a bullwhip effect for the company. Which of

45、 the following steps will Juicebox Inc. most likely take to cope with this effect?A) carry larger inventoriesB) follow the just-in-time inventory policyC) reduce its annual production of juiceD) reduce the number of employees to cut costsAnswer: AAACSB: Reflective ThinkingDifficulty: 2: ModerateCour

46、se LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classification: Application29) The bullwhip effect explains the amplification of demand at various stages of a supply chain.Answer: TRUEAACSB: Information Tech

47、nologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classification: Concept30) The large fluctuations of the bullwhip effect force organizations to stock fewer inventories than neede

48、d.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classification: Concept31) The bullwhip effect increases if all the participants in the supply

49、chain have an access to consumer-demand information from the retailer.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classification: Concept32)

50、Inter-enterprise information systems are necessary to share consumer-demand information.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classif

51、ication: Concept33) True demand is the demand from the only party that introduces money into the system.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.5: What is the bullwhi

52、p effect?Classification: Concept34) Explain the bullwhip effect with an example.Answer: The bullwhip effect is a phenomenon in which the variability in the size and timing of orders increases at each stage up the supply chain, from customer to supplier. In a famous study, the bullwhip effect was obs

53、erved in Procter & Gambles supply chain for diapers. The number of babies determines diaper demand, and that number is constant or possibly slowly changing.Retailers do not order from the distributor with the sale of every diaper package. The retailer waits until the diaper inventory falls below a c

54、ertain level, called the reorder quantity. Then the retailer orders a supply of diapers, perhaps ordering a few more than it expects to sell to ensure that it does not have an outage. The distributor receives the retailers orders and follows the same process. It waits until its supply falls below th

55、e reorder quantity, and then it reorders from the manufacturer, with perhaps an increased amount to prevent outages. The manufacturer, in turn, uses a similar process with the raw-materials suppliers.Because of the nature of this process, small changes in demand at the retailer are amplified at each

56、 stage of the supply chain. These small changes become quite large variations on the supplier end. The large fluctuations of the bullwhip effect force distributors, manufacturers, and suppliers to carry larger inventories than should be necessary to meet the real consumer demand. Thus, the bullwhip

57、effect reduces the overall profitability of the supply chain.AACSB: Analytical ThinkingDifficulty: 3: ChallengingCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.5: What is the bullwhip effect?Classification: Concept35) Which of the fo

58、llowing is used as the measure of supply chain speed?A) dollar value of goods exchanged in a given period of timeB) amount of goods exchanged in a given period of timeC) total profit generated by the components of supply chainD) time taken to transport goods from one component to anotherAnswer: AAAC

59、SB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supply chain management and performance.Learning Obj: LO 22.6: How do information systems affect supply chain performance?Classification: Concept36) Zim-ware, a kitchenware brand, recently started sel

60、ling its products online. It plans to increase the sale of its products using e-commerce. Which of the following is Zim-ware most likely to experience as a result of this system change?A) reduced costs of buying and sellingB) reduced supply chain speedC) increased size and costs of inventoriesD) opt