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1、人力資源流程Human Resources Process人力資源流程HR Processes 識別需求IdentifyNeed需求滿足NeedSatisfied高層管理者 部門和業(yè)務(wù)單元 人力資源Senior Management Department & Business UnitHuman Resources人力資源規(guī)劃HR Planning組織開展OrganizationDevelopment編制和招聘Staffing &Recruiting人力資源管理Human ResourceManagement培訓(xùn)教育和開展TrainingEducation & Development范圍和外延
2、 - 人力資源流程Scope and Boundaries HR Process安排適宜的人員到適宜的崗位Right personIn the right job高層管理者Senior Management部門/業(yè)務(wù)單位經(jīng)理Department/Business Unit Managers人力資源人員HR People安排適宜的人員到適宜的崗位Right personIn the right job范圍和外延 - 人力資源流程Scope and Boundaries HR ProcessHR - What has to change? Management Team Define manage
3、ment team structureDefine roles and responsibilities Develop a team based structureDevelop empowered decision makingRealign and retrain peopleDrive improvement using TCT MethodologyDevelop Hengan managers leadership, management and technical skills人力資源 - 需求改動什么? 管理團(tuán)隊 確定管理團(tuán)隊架構(gòu)確定角色和職責(zé)制定以團(tuán)隊為根底的架構(gòu)制定授權(quán)化決
4、策程序重新調(diào)配人員,并進(jìn)展再培訓(xùn)利用總周期時間方法驅(qū)動改良過程培育恒安管理層的指點、管理和技術(shù)技藝HR - What has to change? HR Restructure the HR OrganizationDevelop and improve the current HR processes Human Resources Planning Organization development Staffing and recruitment Management of Human Resources Training, education and development人力資源 -
5、需求改動什么? 人力資源 重新規(guī)劃人力資源組織制定并改良現(xiàn)有的人力資源流程=人力資源規(guī)劃 組織開展編制和招聘 人力資源的管理培訓(xùn), 教育和開展HR Process - Expected ResultsA skilled and capable management team, withDefined roles and responsibilitiesAccountabilityReward System A management team that uses TCT methodology to achieve the company vision faster and more consi
6、stently人力資源流程 - 預(yù)期結(jié)果 有管理技藝和才干的管理團(tuán)隊,具有確定角色和職責(zé)責(zé)任清楚獎懲制度管理團(tuán)隊利用總周期時間方法更迅速、一致地實現(xiàn)公司遠(yuǎn)景HR Process - Expected ResultsA restructured HR Organization with consistently applied HR policy and proceduresMature HR processes Human Resources Planning Organization development Staffing and recruitment Management of Hum
7、an Resources Training, education and development人力資源流程 - 預(yù)期結(jié)果重組了人力資源組織,可以繼續(xù)一向的人力資源政策,遵照人力資源程序成熟的人力資源流程 人力資源規(guī)劃 組織開展 編制和招聘 人力資源管理 培訓(xùn)、教育和培育改良人力資源流程的利益Improved HR Process Benefit30%60%80%85%90%崗位描畫的實施Job Description Implementation經(jīng)理和主管Managers and Supervisors目的情況Entitlement行動Actions行動Actions行動Actions行動A
8、ctions行動Actions行動ActionsMos = 月根底情況Baseline5%-10%-20%-30%-30%-30%縮短招聘周期時間Reduction In Recruitment Cycle Time行動ActionsMos = 月改良人力資源流程的利益Improved HR Process Benefit行動Actions行動Actions行動Actions行動Actions行動Actions目的情況Entitlement10Hrs13Hrs17Hrs20Hrs20Hrs20Hrs培訓(xùn)活動Training Activity小時 Hrs)Hours改良人力資源流程的利益Impr
9、oved HR Process Benefit行動Actions行動Actions行動Actions行動Actions行動ActionsMos = 月目的情況Entitlement行動Actions5Hrs9Hrs12Hrs15Hrs15Hrs15Hrs教育和培育Education and Development小時Hrs)Hours目的情況EntitlementMos = 月行動Actions行動Actions行動Actions行動Actions行動Actions行動Actions改良人力資源流程的利益Improved HR Process Benefit人力資源流程成熟度指數(shù)HR Proc
10、ess MaturityIndex經(jīng)理和主管人員流動率Turnover of Managers and Supervisors培訓(xùn)活動Training Activity教育和培育活動Education and Development Activity招聘周期時間和第一次經(jīng)過率Recruitment CT and FPY崗位描畫實施Job DescriptionImplementation能勝利地進(jìn)展內(nèi)部招聘Internal RecruitmentSuccess能否保管效力期低于兩年的經(jīng)理和主管人才Retention ofManagers andSupervisors with lessthan
11、 2 years service人員準(zhǔn)時招聘到位RecruitmentOTD收益-薪資比例Revenue RMB per Remuneration RMB供應(yīng)鏈 - 績效考評圖HR - Cockpit Chart 建議方式PROPOSED MODEL 人力資源跨功能小組Human Resources CFT指點:許連批顧問:百約翰CFT成員:待定指點:待定恒安其他成員:待定Leader: Xu Lian PiResultant: John BluntCFT Members: TBDAdvisors: TBDHengan Others: TBDJob Description Implementa
12、tion0-6個月內(nèi)改良人力資源流程的利益 0-6 Mos. Improved HR Process Benefit制定、檢驗“關(guān)鍵技藝組合,并構(gòu)成模板制定、檢驗“關(guān)鍵崗位描畫,并構(gòu)成模板識別管理團(tuán)隊技藝組合確定管理團(tuán)隊的崗位描畫編寫業(yè)務(wù)改良團(tuán)隊和指點委員會的崗位描畫確定現(xiàn)有“關(guān)鍵管理人員的技藝組合進(jìn)展差距分析尋覓、重新定位 “關(guān)鍵管理人員,并實現(xiàn)其一體化輔導(dǎo)、培訓(xùn)、培育“關(guān)鍵管理人員Develop, test and template key skill setsDevelop, test and template key job descriptionsIdentify Managemen
13、t Team skill setsDetermine Management Team job descriptionsWrite BIT and Steering Committee job descriptionsDetermine skill sets of current key managersUndertake gap analysisMatch, reposition and realign key managersMentor, train and develop key managers崗位描畫的實施Job Description Implementation Identify
14、 and commence removing barriers to implementation of skill set identification, job descriptions, gap analysis, repositioning, realign and training throughout HenganCommence rollout of skill set identification, job descriptions gap analysis, repositioning, realign and training to Hengans managers了解全公
15、司技藝組合識別、崗位描畫、差距分析、重新定位、人員一體化和培訓(xùn)任務(wù)中的妨礙,并開場妨礙排除行動開場“推行全公司經(jīng)理層技藝組合識別、崗位描畫、差距分析、重新定位、人員一體化和培訓(xùn)任務(wù)6-12個月內(nèi)改良人力資源流程的利益 6-12 Mos. Improved HR Process Benefit崗位描畫的實施Job Description Implementation Continue to review barriersContinue rollout of skill set identification, job descriptions gap analysis, repositionin
16、g, align and training to Hengans managersCommence rollout of skill set identification, job descriptions gap analysis, repositioning, align and training to Hengans supervisors繼續(xù)了解妨礙繼續(xù)“推行全公司經(jīng)理層技藝組合識別、崗位描畫、差距分析、重新定位、人員一體化和培訓(xùn)任務(wù)開場“推行全公司主管層技藝組合識別、崗位描畫、差距分析、重新定位、人員一體化和培訓(xùn)任務(wù)12-18個月內(nèi)改良人力資源流程的利益 12-18 Mos. Imp
17、roved HR Process Benefit崗位描畫的實施Job Description Implementation Continue to review barriersContinue rollout of skill set identification, job descriptions gap analysis, repositioning, realign and training to Hengans managers and supervisors18-24個月內(nèi)改良人力資源流程的利益 18-24 Mos. Improved HR Process Benefit崗位描畫的
18、實施Job Description Implementation 繼續(xù)了解妨礙繼續(xù)“推行全公司經(jīng)理層和主管層技藝組合識別、崗位描畫、差距分析、重新定位、人員一體化和培訓(xùn)任務(wù)Internalization內(nèi)部化24-30個月內(nèi)改良人力資源流程的利益 24-30 Mos. Improved HR Process Benefit崗位描畫的實施Job Description Implementation Internalization內(nèi)部化30-36個月內(nèi)改良人力資源流程的利益 30-36 Mos. Improved HR Process Benefit崗位描畫的實施Job Description I
19、mplementation 0-6個月內(nèi)改良人力資源流程的收益 0-6 Mos. Improved HR Process BenefitScope, map, establish baseline and entitlement, develop measures and identify barriers in recruitment sub-processReview recruitment policies and strategiesIdentify appropriate external recruitment organizationsDevelop strategy to en
20、courage internal candidatesConduct interview training招聘周期時間Recruitment Cycle Time確定根底情況和目的情況的范圍、流程,制定衡量目的,并識別招聘分支流程中的妨礙回想招聘政策和戰(zhàn)略識別適宜的外部招聘組織制定鼓勵內(nèi)部應(yīng)聘的戰(zhàn)略進(jìn)展面試技藝培訓(xùn)Remove barriersRebuild recruitment policies and strategiesDevelop relationships with key external recruitment organizationsImplement programs
21、to increase number of internal candidatesDevelop strategy to attract external candidates6-12個月內(nèi)改良人力資源流程的收益 6-12 Mos. Improved HR Process Benefit招聘周期時間Recruitment Cycle Time排除妨礙重新制定招聘政策和戰(zhàn)略建立和外部“主要招聘公司關(guān)系實施適宜的方案,添加內(nèi)部招聘的侯選人數(shù)制定適宜的戰(zhàn)略,吸引外部人才Continue to review barriersImplement strategy to attract external
22、candidatesImplement program to identify high quality internal candidates suitable for more senior positionsDevelop relationships with key training and education institutions12-18個月內(nèi)改良人力資源流程的收益 12-18 Mos. Improved HR Process Benefit招聘周期時間Recruitment Cycle Time繼續(xù)排除妨礙實施吸引外部人才的戰(zhàn)略貫徹方案,識別內(nèi)部高素質(zhì)人才,并提供適宜的升職時
23、機(jī)建立和“主要相關(guān)培訓(xùn)和教育機(jī)構(gòu)的協(xié)作關(guān)系Continue to remove barriersImplement succession planning for Manager and Supervisor positionsImplement program to attract back, former employees18-24個月內(nèi)改良人力資源流程的收益 18-24 Mos. Improved HR Process Benefit招聘周期時間Recruitment Cycle Time繼續(xù)排除妨礙實施經(jīng)理和主管職位的承繼人規(guī)劃方案實施吸引離任老員工的方案Internalizatio
24、n24-30個月內(nèi)改良人力資源流程的收益 24-30 Mos. Improved HR Process Benefit招聘周期時間Recruitment Cycle Time內(nèi)部化Internalization30-36個月內(nèi)改良人力資源流程的收益 30-36 Mos. Improved HR Process Benefit招聘周期時間Recruitment Cycle Time內(nèi)部化培訓(xùn)活動Training ActivityConduct TCT TrainingDevelop and implement training program for Management TeamDevelop
25、 and implement a management skills program for Hengan people, including HR, Marketing, Sales, Fulfillment and Supply ChainDevelop and Implement Training Plan進(jìn)展總周期時間培訓(xùn)制定并實施管理團(tuán)隊的培訓(xùn)工程制定并實施恒安員工包括人力資源、營銷、銷售、消費技術(shù)和供應(yīng)鏈管理的管理技藝培訓(xùn)工程制定并實施培訓(xùn)方案0-6個月內(nèi)改良人力資源流程的收益 0-6 Mos. Improved HR Process BenefitContinue to cond
26、uct TCT TrainingContinue training program for Management TeamContinue management skills programContinue Training PlanConduct Train-the-trainer TrainingConduct Internal Resultant TrainingConduct training to meet individual needs培訓(xùn)活動Training Activity繼續(xù)進(jìn)展總周期時間培訓(xùn)繼續(xù)進(jìn)展管理團(tuán)隊的培訓(xùn)繼續(xù)進(jìn)展管理技藝培訓(xùn)繼續(xù)制定并實施培訓(xùn)方案進(jìn)展“培訓(xùn)師培訓(xùn)進(jìn)
27、展進(jìn)展內(nèi)部顧問培訓(xùn)進(jìn)展針對詳細(xì)需求的培訓(xùn)6-12個月內(nèi)改良人力資源流程的收益 6-12 Mos. Improved HR Process BenefitContinue to conduct TCT TrainingContinue mentoring and training program for Management TeamContinue management skills programContinue Training PlanConduct training to meet organizational and individual needs培訓(xùn)活動Training Acti
28、vity繼續(xù)進(jìn)展總周期時間培訓(xùn)繼續(xù)進(jìn)展管理團(tuán)隊的輔導(dǎo)和培訓(xùn)繼續(xù)進(jìn)展管理技藝培訓(xùn)工程繼續(xù)制定并實施培訓(xùn)方案繼續(xù)進(jìn)展針對組織和個人技藝需求的培訓(xùn)工程12-18個月內(nèi)改良人力資源流程的收益 12-18 Mos. Improved HR Process BenefitContinue to conduct TCT TrainingContinue mentoring and training program for Management TeamContinue management skills program Continue Training PlanConduct Internal Resul
29、tant TrainingContinue training to meet organizational and individual needs培訓(xùn)活動Training Activity繼續(xù)進(jìn)展總周期時間培訓(xùn)繼續(xù)進(jìn)展管理團(tuán)隊的輔導(dǎo)和培訓(xùn)工程繼續(xù)進(jìn)展管理技藝培訓(xùn)工程繼續(xù)制定并實施培訓(xùn)方案繼續(xù)進(jìn)展內(nèi)部顧問培訓(xùn)繼續(xù)進(jìn)展針對組織和個人技藝需求的培訓(xùn)工程18-24個月內(nèi)改良人力資源流程的收益 18-24 Mos. Improved HR Process BenefitInternalization內(nèi)部化培訓(xùn)活動Training Activity24-30個月內(nèi)改良人力資源流程的收益 24-30 Mo
30、s. Improved HR Process BenefitInternalization內(nèi)部化培訓(xùn)活動Training Activity30-36個月內(nèi)改良人力資源流程的收益 30-36Mos. Improved HR Process Benefit教育和培育Education and DevelopmentDevelop and implement mentoring and development program for Management Team為管理團(tuán)隊制定并實施輔導(dǎo)和培育方案0-6個月內(nèi)改良人力資源流程的收益 0-6Mos. Improved HR Process BenefitContinue mentoring and development program for Management TeamDevelop and implement a Management Development ProgramOrganize education and development activities to meet individual needs教育和培育Education and Development繼續(xù)進(jìn)展管
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