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1、作文局部Time: 45minutesPARTFunctions/Commu nicative TaskInputResponseRegister1.giving instructions, explaining a development, asking for comments, requesting information, agreeing to requestsRubric only (plus layout of output text type)Internal communication (medium may be note or message or memo or ema
2、il) (40-50 words)Neutral/i nformal2Correspondence:. explaining, apologizing, reassuring, complainingReport: describing summarizingProposal: describing, summarizing, recommending, persuadingOne or more pieces of input from: business correspondence (medium may be letter, fax or e-mail), internal commu
3、nication (medium may be note, memo or e-mail), notice, advert, graphs, charts, etc. (plus layout if output is fax or e-mail)Business correspondence (medium may be letter, fax or e-mail ) or short report or proposal (medium may be memo or email ) (120-140 words)Neutral/f ormalNotes: Note writing is v
4、ery easy. Just write as you speak to another person face to face. You write a note when you want to speak to the person who is now absent. You write it in a very informal style: the language is simple and easy, and only a few sentences are needed.Write down the date first (sometimes you can even dro
5、p this down when it is not important). Then spell his or her name, usually the first name, since it is very friendly and intimate. Next begin the message at another line and finish it to the end.Finally end the note with your name, also first name.(For further reference, see Student Book Page 78.)Me
6、ssages: (For further reference, see Student Book Page 14.)E-mails: (For further reference, see Student Book Page 37.)Memos: A few words should be said about the format of memos. Generally they have all the features of letters in format. But they usually have more formalities and features that will m
7、ake them easy to be recognized and filed. These features are:A typed or printed headingDateFile or reference numbersReaders full nameWriter's full nameSubject lineA distribution listYou may not need to include all of these items in every memo. What features should be included depend on the memo
8、you are writing.(For further reference, see Student Book Page 109.)Reports: Directions are available in Student Book. See Page 81-82.Letters: Directions are available in Student Book. See Page 79-80.Appendix:BEC商務(wù)信件寫作局部攻略以下是商業(yè)信函的寫法:第一章格式問題1. 格式問題:請同學(xué)們在BEC的寫作中采用平頭式的寫法.收信人的姓名和地址置于信紙的左上方地址、稱呼和結(jié)束禮詞后沒有標(biāo)點(diǎn)
9、符號日期在右上方段落從定格開始,段落之間的行距為兩行(但在測試中由于受做題卡限制,請同學(xué)們 酌情考慮)寫信人的名字和頭銜在簽名下方2. 稱呼和結(jié)束禮詞的考前須知: 稱呼的寫法遵循以下原那么:Dear Sir or Madam寫信給某一公司,不確定具體的收信人Dear Sir對男士,但是你不知道他的具體姓名Dear Madam對女士,但是你不知道他的具體姓名Dear Mr Smith對男士Dear Ms Smith對已婚或未婚的女士Dear Mrs Smith對已婚女士Dear Miss Smith對未婚女士Dear John 此處John為英語中常用男名對朋友或你比擬熟悉的人通常為多年生 意伙
10、伴稱呼與結(jié)束禮詞存在對應(yīng)的關(guān)系,請同學(xué)們特別注意:Dear Sir or MadamYours faithfullyDear Mr/Ms/Mrs/Miss SmithYours sincerelyDear JohnBest wishes以下均為錯誤用法:Dear Mr JohnDear Mr John Smith 3.日期:在英國英語中,天在前,但是在美國英語中,月份在前.所以某些特別的時期容易引起誤解.例如:12 06 2003在英國指的是:6月21日在美國指的是:12月6日因此日期要寫成:12 June 2003注釋:在BEC測試中同學(xué)們可以采用恩波所推薦的用法.但是12 06 2003的
11、用法仍然是可以使用的,由于 BEC為英版測試.在使用恩波推薦的用法時,要記住月份使用大些字母開頭.天后不必寫th、rd、nd或者st.第二章寫法問題預(yù)備參加bec測試的同學(xué)們由于缺乏商務(wù)寫作的實際經(jīng)驗,對于寫作局部都比擬郁悶.恩波結(jié)合歷年測試實際,為大家準(zhǔn)備了15類共計50個經(jīng)典的實戰(zhàn)句型,供大家在考場上使用.我們對每一個句型都模擬了一種環(huán)境:1. 信件的開頭:We are wri ting to enquire about We are writing in connection with We are interested in - and we would like to know環(huán)境:
12、You want to know the prices of some air conditioners.We are interested in your air conditioner and we would like to know the prices of some air conditioners.You saw an advertisement in the newspaper yesterday and you want further information.We are writing in connection with the advertisement in the
13、 newspaper yesterday.You want to know if the company you are writing to organizes holidays to Africa.We are writing to inquire about the holidays to Africa that your company organizes.2. 回信的開頭:Thank you for your letter of (date)asking ifenquiring about-We have received your letter of (date)enclosing
14、 concerning -環(huán)境:A company wrote to you on 23 July. They wanted to know if you sell photocopiers.Thank you for your letter of 23 July, asking if we sell photocopiers.A man wrote to you on 18 December. He wanted employment with your company. He also sent his curriculum vitae.We have received your lett
15、er of 18 December, enclosing your curriculum vitae.A company sent you a fax on 3 June. They wanted to know if you were going to the marketing conference in London.Thank you for your fax of 3 June, asking if I was going to the marketing conference in London.A woman telephoned you this morning. She wa
16、nted to know if her order No. 599 had arrived. Thank you for your telephone call this morning concerning the order No. 599.3. 信件的結(jié)尾:一般結(jié)尾:I look forward to receiving your reply/order/products/ect.Looking forward to hearing from you.如果你在信件中提供了信息:I hope that this information will help you.Please contac
17、t me if you need any further information.Please feel free to contact me if you have any further questions.Please let me know if you need any further information.4. 引入主題:With reference to Further to With regard to I am writing in connection with注:引入主題的句子可以被寫在信件的開頭,但 with regard to不能用于信件的開頭.環(huán)境:(How wo
18、uld you start a letter about each of the following)an invoice (No. 679) for a photocopierWith reference to Invoice No. 679, we regret to tell you that the product arrived in bad condition.a meeting you had with the addressee on Jan. 16 thFurther to the meeting on 16 January, I am delighted to tell y
19、ou that we are now able to give you a special offer for our Peach Series computer. an advertisement in the times newspaperI am writing in connection with the advertisement in the times newspaper yesterday.an application for a post as secretary in your companyI am writing in connection with your appl
20、ication for a post as secretary in our company. a fax order for six computers that you received todaywith reference to your fax order for six computer, I regret to tell you that they are out of stock at present.5. 告知好、壞消息: 好消息:I ampleased delighted happytotell inform adviseyou that -壞消息:Iregret am s
21、orrytotell inform adviseyou that -We regret that-環(huán)境: (complete these sentences using phrases for referring and giving good or badnews.)a. your order for some cupboards, we have had to increase the price.b. your application for a post as secretary,that we would like you to start work as soon as possi
22、ble.c. your application for a post as secretary, that you were not successful.d. our telephone conversation this morning,that your car is now ready for you to collect.6. 說明你所能做的和不能做的:We are unable to We are able to We have been forced to環(huán)境:You cannot lower your prices.We regret that we are unable to
23、 reduce out prices.You have had to raise your prices because the government has increased the sales tax.We have been forced to raise our prices because the government has increased the sales tax.However, you can give them a discount of 5% if their order is for more than $8,000.We are able to give yo
24、u a discount of 5% if your order is more than $8,000.With regard to their second question, you cannot accept payment in Egyptian pounds but you can accept US dollars or Euros.We are sorry that we are unable to accept payments in Egyptian pounds but we are able to accept US dollars or Euros.7. 說明原因:T
25、his isowing to due to a result ofbecause of -注:owing to通常用于不好的消息.如果想在原因中使用動詞,請加上 the fact that的 從句.環(huán)境:increase prices - fall of the dollarWe have been force to increase our prices. This is owing to the fall of the dollar.Delay the delivery of the goods - strike by airline pilotsWe have been forced t
26、o delay the delivery of the goods. This is owing to the strike by airline pilots.Increase all salaries by 10% - rise in salesWe are able to increase all salaries by 10%. This is the result of a big rise in sales.Cut all salaries by 10% - fall in salesWe have been forced to cut all salaries by 10%. T
27、his is due to the fact that there has been a fall in sales in the past ten months.Cannot deliver your new order - we have not received your payment fro the last order We regret that we are unable to deliver your new order immediately. This is owing to the fact that we have not received your payment
28、for the last order.Cancel the meeting - a lot of staff have been illWe have been forced to cancel the meeting. This is because some members of our staff have been ill.8. 請求采取行動:Please could youWe would be grateful if you could-We would be appreciate it if you couldas soon as possible. without delay.
29、 immediately.注:please could you 是最直接的方式.在要求一些一般性的事情時,可以使用這種 表達(dá).環(huán)境:You have seen an advertisement in the newspaper for a post as office manger. You want an application form.I would appreciate it if you could send me an application form.The photocopier in your office has broken down. You want to have
30、it repaired, quickly.We would be grateful if you could send a repairman to fix our photocopier as soon as possible.You have moved your office and you want the post office to forward your letters to your new address.Please could you forward my letters to my new address.You want the telephone company
31、to put another telephone in your office. You need it urgently.We would appreciate it if you could put another telephone in our office immediately.You have written to a company and you want them to reply quickly.I would be grateful if you could give us a reply quickly.9.抱歉:We must apologize for We ap
32、ologize for We are extremely sorry for注:以上句型后請使用動詞ing形式.以上句型中的for可以換成that,然后用從句表達(dá).一般來說,解釋產(chǎn)生問題的原因,然后在信的結(jié)尾處再次表達(dá)歉意.再次抱歉:Please accept our apologies once again.We hope that this has not caused you any inconvenience.With apologies once again.10.要求提供信息:Please could yougive us further details about .We wou
33、ld be grateful if you couldinform us (about/if)-We would appreciate it if you couldlet us know ( about/if )-We would like to know ( about/if )-注:如果需要特別重要的信息,可以在以上句型前使用:in particular o環(huán)境:You wrote a letter to someone and they haven' t replied. You want to know if they receivedthe letter.We would
34、be grateful if you could let us know if the letter has reached you.A businessman is going to your country. He wants you to get a visa for him. You need all the details about his passport (his nationality, date of birth, where his passport was issued, and when it expires).Please could you give detail
35、s about your passport. I would like to know your nationality, date of birth, where your passport was issued and when it expires.You want to know about the same businessman' s flight (flightatembertime ofarrival).In particular, I would like to know your flight number, date and time of arrival.11.
36、輕度抱怨:Unfortunately, + 表示 something is wrong 的句子環(huán)境:A company has sent you a bill for the wrong goods.Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill as soon as possible.Your new photocopier has broken down. You have to write to the company who sold it to
37、you. Unfortunately our new photocopier has broken down. Please could you send a repairman to fix it for us as soon as possible.Two temporary secretaries do not speak English. You have to write to the agency who sentthem to you.Unfortunately two temporary secretaries you recommended to us do not spea
38、k English. We would be grateful if you could recommend two more who could speak English.You keep receiving letters for someone else. You have to write to the post office. Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every
39、 day.12.提醒某人對某事的注意:I should like to draw your attention to (the fact that)-I should like to point out that如果你提醒的事情對方已經(jīng)知道你想表達(dá)你的生氣如果你提醒的事情對方已經(jīng)知道你想表達(dá)你的生氣I should like to remind you thatI hope that it is not necessary to remind you that 環(huán)境:One of your staff keeps parking his car in front of the main doo
40、r, the space which is reserved for the MD.I should like to remind you that the space in front of the main door is reserved for the MD. Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.I should like t draw your attention to the
41、 fact that we offer about 25% discount for larger orders.One of your staff arrives half an hour late for work every day. (She should start at .) I hope that it is not necessary to remind you that work start at 9: 30 every day.Someone is interested in your products. Tell him that you guarantee that y
42、our prices are the largest in the country.I should like to point out that we guarantee that all prices are the lowest in the country.13.要求某人采取行動:We must insist that-(DOO指動詞原型)Unless If (not)環(huán)境:We must insist that you deliver the goods immediately.We will be forced to環(huán)境:(What warnings would you give
43、these people)A company that has not paid your billUnless you pay the bill, we will be forced to take legal actions.Another company that is using your company' s car parkIf you do not move your car away from our park, we will be forced to turn to the police.An employee who always arrives late for
44、 workUnless you come to work on time, we will be forced to fire you.A builder who has left a lot of their tools in your officeIf you do not take your tools from our office, we will be forced to throw them away.15.強(qiáng)烈抱怨:注:強(qiáng)烈抱怨遵循以下步驟:a. 闡述發(fā)生的問題:it is now over nine months since we placed this order and
45、we are stillwaiting for the cabinets.b. 使用句型 12: I should like to point out that we have already paid for these cabinets.c. 使用句型 13: we must insist that you deliver them immediately.d. 使用句型 14: unless we hear from you within 7 days we will take legal action.第三章檢查包括圖表寫作和report檢查的四個主要方面:1. 標(biāo)點(diǎn)符號:完全禁用的符
46、號:2. 拼寫:雙寫輔音y改成復(fù)數(shù)3. 語法:主謂一致冠詞次序介詞時態(tài)漏詞4. 可能導(dǎo)致信息表達(dá)不清的因素:太長的段落太長的句子運(yùn)用不常使用的詞匯一次包含太多的信息信息不完整信息順序混亂Appendix Two:對于線性圖表的描述上升1. 對于上升趨勢的描述:a.可以使用的動詞或動詞詞組:to increaseto go upto riseto growto jumpto leapto soarto shootto pick up b.可以使用的名詞:an increasea growtha jumpa soaran upward trend2. 對于上升到某個位置的描述:a. 1. a.中的
47、動詞+ to +具體數(shù)據(jù).b. 1. a.中的動詞+ to + the peak of +具體數(shù)據(jù).c. 1. a.中的動詞 + reaching the peak of + 具體數(shù)據(jù).d. 1. a.中的動詞+ reaching +具體數(shù)據(jù).e. to peak at + 具體數(shù)據(jù)f. to climb to +具體數(shù)據(jù)3. 對于上升的程度的描述:a. 1. a.中的動詞+ by +具體數(shù)據(jù).b. 1. a.中的動詞+副詞.下降1. 對于下降趨勢的描述:a. 可以使用的動詞或動詞詞組:to fallto decreaseto go downto slideto collapseto decl
48、ineto dropb. 可以使用的名詞:a collapsea decreasea falla declinea drop2. 對于下降到某個位置的描述:a. 1. a.中的動詞+ to+具體數(shù)據(jù).b. 1. a.中的動詞+ to + the bottom of +具體數(shù)據(jù).c. 1. a.中的動詞 + reaching the bottom of + 具體數(shù)據(jù).d. 1. a.中的動詞+ reaching +具體數(shù)據(jù).3. 對于下降程度的描述:a. 1. a.中的動詞+ by +具體數(shù)據(jù).b. 1. a.中的動詞+副詞.對于平穩(wěn)的趨勢的描述:可以使用的動詞或動詞詞組:to hardly c
49、hangeto have little changeto keep steadyto level offto remain constantto stay the same表示程度的副詞:1. 程度較大:considerablydramaticallygreatlymarkedlyobviouslyquicklyrapidlysharplysignificantlysuddenly2. 程度較?。簊lightlygraduallyslowlysteadily時間的嵌入嵌入時間時所使用的介詞和介詞詞組:infrom tobetween .andduring andat the start ofb
50、y the end ofoverat the end ofthroughout時間s具體數(shù)據(jù)上升和下降趨勢的組合描述嵌入了時間和程度之后:1. 先上升后下降的句型:increased slowly during and but fell sharply inA steady fall in during and followed the sharp increase in2. 先下降后上升的句型:fell beforebegan to make a recoverycontinue therecovery, climbing todropped duringbut increased agai
51、n infell and then pick up duringcollapsed before rising toat the end of3. 起伏波動的句型: fluctuated sharply all through4. 波動不大的句型:hardly changed through the period between and柱狀圖形的描述轉(zhuǎn)換為線形圖形的描述餅狀圖形的描述對于百分比進(jìn)行描述所使用的句型: % the is/has/have/are accounts for % of the totaltakes up% in the whole chart趨勢的比擬1. 表示相似的
52、句型實例:Both share prices rose sharply in January.Neither company has made a profit yet.Like X, Y fell in June.X rose just as sharply as Y.2. 表示差異的句型實例:X fell sharply whereas/while Y remained steady.X fell quickly compared to Y.Unlike Y X rose by 10%.X rose far more dramatically than Y.3. 表示倍數(shù)的句型:the d
53、oubled/tripledin compared with those in 4. 客觀比擬的句型:isin contrast to數(shù)據(jù)的修飾1. 表示缺乏的詞或詞組:up tobelowunderalmostnearly2. 表示超過的詞或詞組:overmore thanjust over3. 表示大約的詞:aboutAppendix Three:Exercise OnePart OneQuestions 44You are the Manager of a small printing company. A new employee, Mark McCabe, is joining yo
54、ur company on 10 th May.Write a short memo to your office administrator:Saying who is starting work and when;Telling him what Mar k McCabe ' s job will be;Suggesting where Mark McCabe ' s desk should be put;Write 30-40 words on your answer sheet.Part TwoQuestion 45You were sent on a resident
55、ial training course for five days. Unfortunately the course was very badly run and there were a lot of problems with it. The advert below shows the details of the course, together with your comments.Write a report for your manager on the course (100-120 words). Describe the problems with the course
56、and suggest what your company should do.Write on your answer sheet.Improve your computing skillsJoin our 5-day courseLTE Business Computing CoursesFor the young professionalOur 5-day courses have been developed over the last three years and have been designed specially for all levels of office personnel.We provide:Highly experienced and qualified trainers (only one teacher -this was his first course)The most up-to-date software running o
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