Unit 1 Introduction to Logistics

1、Unit 1 Introduction to LogisticsLEARNING OBJECTIVESp To learn the definition of logisticsp To list different activities of logistics and understand the relationships between themp To discuss the aims of logisticsp To recognize the importance of logistics to every organizationEnglish for Logistics2KE

2、Y TERMS(7-1)p military adj. 軍事的p maintenance n. 維護(hù)，保持，維修，生活費(fèi)用p armed adj. 武裝的p tempo n. 節(jié)奏，步調(diào)p critical adj. 批評的，決定性的，重要的p discipline n. 訓(xùn)練，紀(jì)律，懲罰p professional adj. 職業(yè)的，專業(yè)的p logistician n. 物流師；后勤人員p International Society of Logistics 國際物流協(xié)會English for Logistics3KEY TERMS(7-2)p disseminate vt. 散布；宣傳，

3、傳播p confusion n. 混亂，混淆p implement n. 工具，器具 vt. 實(shí)現(xiàn)，執(zhí)行，使.生效p inbound adj. 內(nèi)地的p outbound adj.出站；駛向外國的，向外去的p fleet management 車隊(duì)管理；船隊(duì)管理p order fulfillment 訂單履行p tactical adj. 戰(zhàn)術(shù)的；策略的；善于策略的English for Logistics4KEY TERMS(7-3)p coordinate vt. 調(diào)整；整合p marketing n. 行銷，銷售p sales manufacturing 生產(chǎn)銷售p warranty n

4、. 保證；擔(dān)保；授權(quán)p after-sales service 售后服務(wù)p cutlery n. 餐具p raw materials 原材料p procurement n.采購p negotiate vt. 談判，商議；English for Logistics5KEY TERMS(7-4)p insurance n. 保險(xiǎn)；保險(xiǎn)費(fèi)p customer service 客戶服務(wù)p ultimately adv. 最后；根本；基本上p complaint n. 投訴p damage claim 損壞索賠p disappointment n. 失望；沮喪p neutralize vt. 抵銷；使中

5、和p stock control 存貨控制p inbound transport 入境運(yùn)輸p outbound transport 出境運(yùn)輸English for Logistics6KEY TERMS(7-5)p order processing 訂單處理p central nervous system 中樞神經(jīng)系統(tǒng)p invoicing 發(fā)票p order modification 訂單更改p order status inquiries 訂單狀態(tài)查詢p credit checking 信用檢查p buyer n.買主p vendor n. 賣主p substantially adv. 實(shí)

6、質(zhì)上；大體上；充分地p vital adj.至關(guān)重要的；English for Logistics7KEY TERMS(7-6)p cornerstone n. 基礎(chǔ)；柱石；地基p recycling n. （資源、垃圾的）回收利用p waste disposal 廢物處理p pallet n. 簡陋小床；調(diào)色板；托盤，貨板p cable reel 電纜盤p container n.集裝箱p reverse logistics 逆向物流p physical distribution management 物流管理p downstream adj. 下游的p overseas liaison 海

7、外聯(lián)絡(luò)English for Logistics8KEY TERMS(7-7)p arbitrary boundaries 任意邊界p merchandising n. 推銷；銷售規(guī)劃p availability n. 可用性；有效性；實(shí)用性p overriding 主要的,占優(yōu)勢的p management information system (MIS) 管理信息系統(tǒng)p National Council of Physical Distribution Management 國家物流管理委員會p Council of Supply Chain Management Professionals

8、 供應(yīng)鏈管理專業(yè)協(xié)會English for Logistics9TEXTp 1.1 Defining Logisticsp 1.2 Definition of Logisticsp 1.3 Activities of Logisticsp 1.4 Aims of Logisticsp 1.5 Importance of Logisticsp 1.6 Emerging trends in logisticsEnglish for Logistics101.1 Defining Logistics p The origin of the term logistics comes from the

9、French word “l(fā)ogistique,” which is derived from “l(fā)oger” meaning quarters (as in quartering troops).p Logistics is not only about the supply of materiel to an army in times of war, it also includes the ability of the national infrastructure and manufacturing base to equip, support and supply the arme

10、d forces, the national transportation system to move the forces to be deployed, and its ability to resupply that force once they are deployed.English for Logistics111.2 Definition of Logisticsp Logistics - (business definition) Logistics is defined as a business planning framework for the management

11、 of material, service, information and capital flows. It includes the increasingly complex information, communication and control.English for Logistics121.2 Definition of Logisticsp Logistics - (military definition) The science of planning and carrying out the movement and maintenance of forces. tho

12、se aspects of military operations that deal with the design and development, acquisition, storage, movement, distribution, maintenance, evacuation and disposition of material; movement, evacuation, and hospitalization of personnel; acquisition of construction, maintenance, operation and disposition

13、of facilities; and acquisition of furnishing of services. English for Logistics131.2 Definition of Logisticsp Logistics - The procurement, maintenance, distribution, and replacement of personnel and materiel. - (Webster Dictionary) p Logistics - 1. The branch of military operations that deals with t

14、he procurement, distribution, maintenance, and replacement of materiel and personnel; 2. The management of the details of an operation.English for Logistics141.2 Definition of Logisticsp Logistics - .the process of planning, implementing, and controlling the efficient, effective flow and storage of

15、goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements. English for Logistics151.3 Activities of LogisticsEnglish for Logistics161.3 Activities of Logisticsp Procurement or purchasingp Customer servicep Inward tran

16、sport or trafficp Receivingp Warehousing or storesp Outward transportp Stock controlEnglish for Logistics171.3 Activities of Logisticsp Order processing p Effective communicationp Locationp Recycling, returns and waste disposalp Physical distribution managementp Information processingEnglish for Log

17、istics181.4 Aims of logisticsp LOGISTICS is the time-related positioning of resources, or the strategic management f the total supply-chain.p The SUPPLY-CHAIN is a sequence of events intended to satisfy a customer.p The overall AIM OF LOGISTICS is to achieve high customer satisfaction. It must provi

18、de a high quality service with lowor acceptablecosts.English for Logistics191.5 Importance of logisticsp Essential and expensivep Logistics is essential for every organization. logistics has always been a central and essential feature of all economic activity. p Not only is logistics essential, but

19、it is also expensive. Organizations may reduce their overheads as much as possible, but they are often left with surprisingly high logistics costs. English for Logistics201.6 Emerging trends in logisticsp Globalization.p Information technologies.p E-commerce.English for Logistics21NOTESp 1. The prac

20、tice of logistics in the military sector has been in existence for as long as there have been organized armed forces and the term describes a very old practice: the supply, movement, and maintenance of an armed force both in peacetime and in battle conditions.p 有組織的武裝力量出現(xiàn)以來，物流實(shí)踐就存在于軍事領(lǐng)域中。這個(gè)詞描述了一個(gè)非常古

21、老的實(shí)踐：和平時(shí)期和戰(zhàn)爭條件下軍隊(duì)的供應(yīng)、移動和維持。English for Logistics22NOTESp 2. Logistics considerations are generally built into battle plans at an early stage, for it is logistics that determine the forces that can be delivered to the theater of operations, what forces can be supported once there, and what will then

22、be the tempo of operations.p 對物流因素的考慮通常在作戰(zhàn)計(jì)劃的早期階段，因?yàn)檎俏锪鳑Q定部隊(duì)能否到達(dá)作戰(zhàn)區(qū)，什么部隊(duì)可以一到達(dá)就獲得支持，以及接下來的行動節(jié)奏如何。English for Logistics23NOTESp 3. The overall AIM OF LOGISTICS is to achieve high customer satisfaction. It must provide a high quality service with lowor acceptablecosts.p 現(xiàn)代物流的總體目標(biāo)是實(shí)現(xiàn)高客戶滿意度。它必須以低的或可以接受的成

23、本，提供高品質(zhì)的服務(wù)。English for Logistics24EXERCISEp . Questions for Discussion and Review Where does the term “l(fā)ogistics” originate from? What are the activities included in a logistics system? Recognize the importance of logistics to every organization How important is logistics to the national economy? Wh

24、y is the customer service activity critical? What is reverse distribution?English for Logistics25EXERCISEp Translate the following sentences into Chinese: 1. Transportation can be defined as the actual physical movement of goods or people from one place to another, while transportation management (t

25、raffic management) refers to the management of transportation activities by a particular organization. 2. In a broad sense, it is the output of the entire logistics effort; that is, customer service and some resulting level of satisfaction are what the logistics system ultimately provides the buyers.English for Logistics26EXERCISEp Translate the following sentences into Chinese: 3. If it does not satisfy customers, it is unlikely to survive in the long term, let alone make a profit, have high retu