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1、BEC中級口試全真試題PartnWhatisimportantwhenplanningapresentation?FindingoutabouttheaudieneeResearchingthetopicWhatisimportantwhenaimingtoimprovecustomerservice?StaffTrainingCustomerSatisfactionSurveysWhatisimportantwhenmanagingaproject?EncouragingTeamworkKeepingtoscheduleWhatisimportantwhenmotivatingstaff?F
2、inancialbenefitsCareerdevelopmentOpportunitiesWhatisimportantwhendealingwithcompetition?PricingpoliciesAdvertisingstrategiesWhatisimportantwhenplanninghealthandsafetytraining?SelectingtopicsSelectingstafftoattend7:Whatisimportantwhenchoosingnewofficeequipment?PricesanddiscountsBrandnamesWhatisimport
3、antwhenentertainingforeignbusinessclients?VenueforentertainmentCulturalDifferencesWhatisimportantwhenaimingtoreachnewmarkets?MarketresearchAdvertisingWhatisimportantwhenchoosingamanagementtrainingcoursetoattend?ProgramContentsLengthofcourseWhatisimportantwhenrelocatingabusiness?Localworkforceavailab
4、leLocationofsiteWhatisimportantwhenadvertisinganewproduct?TargetmarketsChoiceofmediaWhatisimportantwhenstartinganewjob?KnowledgeofcompanyproceduresHelpfromcompanystaffWhatisimportantwhenselectingstaffformarketingtripsabroad?PositioninthecompanyPreviousexperieneeofothercountriesWhatisimportantwhenaim
5、ingtoreduceproductioncosts?EfficiencyofproductionlineCostofrawmaterialsWhatisimportantwhenchoosingpeopletoworkinteams?VarietyofexperieneePersonalqualitiesWhatisimportantwhendealingwithaheavyworkload?TimemanagementSharingtasksWhatisimportantwhendevelopingnewproducts?MarketresearchPricingWhatisimporta
6、ntwhenbeinginterviewedforajob?InformationaboutthecompanyPersonalappearaneeWhatisimportantwhenexhibitingatatradefair?QualityofdisplayStaffselectedWhatisimportantwhenintroducingarewardsystemforstaff?PurposeoftherewardsystemTypesofrewardofferedWhatisimportantwhenentertainingclients?TypesofactivitiesCos
7、tWhatisimportantwhenchoosingretailpremisestorent?LocationLengthofcontractWhatisimportantwhendecidingonpackagingforproducts?ImageProductionprocessWhatisimportantwhenselectingstaffforpromotion?AttitudetoworkCurrentperformaneeWhatisimportantwhenconsideringacareerchange?FuturestudyortrainingOpportunitie
8、sforfuturepromotionWhatisimportantwhenplanninganadvertisingcampaign?MarketresearchSelectingappropriatemediaWhatisimportantwhenchoosingtransportforabusinesstrip?ConvenienceCost-effectivenessWhatisimportantwhenaimingforpromotion?QualityofperformaneeCompanyloyaltyWhatisimportantwhenexportinggoodsorserv
9、icesforthefirsttime?15. Whatisimportantwhendealingwithcomplaintsfromclients?OfferinganapologySuggestingasolutiontotheproblemWhatisimportantwhensettingpricesfornewproducts?ProductioncostsCompetitorspricesWhatisimportantwhenaimingtoreducestaffturnover?FinancialincentivesCareerstructureWhatisimportantw
10、henplanningthelayoutofanewstore?AttractivenessSecurityofgoodsWhatisimportantwhenchoosinganewsalesagent?ExperieneeofagentNumberofcontacts35Whatisimportantwhenmonitoringthequalityofserviceprovided?Feedbackfromcustomers36:Whatisimportantwhenselectingapplicantsforajob37:Whatisimportantwhenchoosinganewsu
11、pplier38:WhatisimportantwhenCheckingsalesfiguresworkexperieneepriceanddiscountspersonalqualitiesreputationaimingtoimproveproductionqualityup-to-dateequipmentstafftraining39:whatisimportantwhen?preparingforajobinterviewstudyingthejobadvertisementfindingoutaboutthecompany40:whatisimportantwhen?decidin
12、gwhethertoattendaconferencevenuespeakers41:Whatisimportantwhen?developingnewproductsmarketresearchcostsinvoIvedBEC中級口試全真試題PartIII1.ProgramforNewStaffThemanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.Discussthesituationt
13、ogether,anddecide:-whatshouldbecoveredbythetrainingprogramme-howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible2 CompanyDressCodeYourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.Discus
14、sthesituationtogether,anddecide:-whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe-whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs3 StaffTrainingYourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.Youhavebeenaskedtohavepreliminarydiscussionswiththeagencyt
15、oorganisethis.Discussthesituationtogether,anddecide:-whatinformationyouwillneedtoprovidefortheagency-whatkindsofquestionsyouwillneedtoasktheagency4. CompanyVideoThemanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.-D
16、iscussthesituationtogether,anddecide:-whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo-whichcompanypersonnelshouldappearinthevideoBusinessMagazineArticleAninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouwork
17、for.Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.Discussthesituationtogether,anddecide:-whatkindsofinformationshouldbeincludedinthearticle-howthisarticlecouldbenefityourcompany5. OpeningaBranchAbroadTheretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.Youhavebeena
18、skedtohelpwiththeplanningofthenewbranch.Discussthesituationtogether,anddecide:-whatstaffingarrangementsmightbenecessaryforthenewbranch-whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout6. EntertainingForeignClientsYourcompanyisentertainingagroupofforeignclientsforthreedays,inclu
19、dingonenon-workingday.Youhavebeenaskedtoplanaprogrammeforthevisit.Discussthesituationtogether,anddecide:-whatkindsofactivitieswouldbesuitableforthevisit-whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogram7. WorkExperieneeProgrammeThemanufacturingcompanyyouworkforhasdecidedt
20、oofferatwo-weekworkexperieneeprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.Discussthesituationtogether,anddecide:-whatkindsofworkexperieneethecompanymightoffer-howtheparticipantsshouldbeselected8. EnglishLanguageTrainingYourcompa
21、nyisplanningtooffer30hoursofEnglishIanguagetrainingtoemployees.Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.Discussthesituationtogether,anddecide:-howtoencourageemployeestotakepartinthetraining-whatkindofschedulewouldbesuitableforthetraining9. TeamworkYourcompanyissendingasmallg
22、roupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogether,anddecide:-whatpracticalarrangementsthecompanyneedstomakebeforethetrip-whatworkandleisureactivitieswouldbesuitableforthegroup10. ForeignBusinessTripYourcompanyisatte
23、ndingatradefairinaforeigncountryforthefirsttime.Youhavebeenaskedtohelpwiththepreparationsforthetrip.Discussthesituationtogether,anddecide:-whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip-whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutabou
24、tthesebeforethetrip11. (Forthreecandidates)EntertainingForeignClientsYourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.Youhavebeenaskedtoplanaprogrammeforthevisit.Discussthesituationtogether,anddecide:-whatkindsofactivitieswouldbesuitableforthevisit-whichmemberso
25、fstaffshouldaccompanythevisitors-whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogrammeForthreecandidatesWorkExperieneeProgrammeThemanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperieneeprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.Youhavebeenaske
26、dtohelpwiththepreparationsforthisprogramme.Discussthesituationtogether,anddecide:-whatkindsofworkexperieneethecompanycouldoffer.howtheparticipantsshouldbeselected-whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinishedForthreecandidatesEnglishLanguageTrainingYourcompanyisplanningtooffer
27、30hoursofEnglishIanguagetrainingtoemployees.Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.Discussthesituationtogether,anddecide:-whichstaffwouldbenefitmostfromEnglishIanguagetraining.howtoencourageemployeestotakepartinthetraining-whatkindofschedulewouldbesuitableforthetrainingFor
28、threecandidatesTeamworkYourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogetheranddecide:-whatpracticalarrangementsthecompanyneedstomakebeforethetrip-whichworkandleisureactivitieswouldbesuitablef
29、orthegroup-howtoevaluatethesuccessofthetripBEC中級模擬口試試題StageOneInterlocutor:Goodmorning.MynameisJohnSmith,andthisismycolleague,MaryClinton.AndyournamesareLiHuaandWangWei?Li:YeahWang:YeahInterlocutor:Thankyou.Now,firstofall,wedliketoknowsomethingabouteachofyou.Mr.Li,canyoutellmeaboutyourself?Li:Myplea
30、sure.Asyouknow,mynameisLiHua.ImfromJiangsuprovince.ImnownowstudyinginSuzhouUniversity.Andrmmajoringininternationaltradethere.Interlocutor:Thankyou.MrLi.NowMr.Wang,canyoutellmeaboutyourambitions?Wang:Yes.IamnowastudentwithSuzhouUniversitymajoringinbusinessadministration.IhopeIcangetmyMBAandjoinaworld
31、-famousmultinationalcompany.AndafterIhavehadenoughexperienee,Iamgoingtostartacompanyofmyown.Interlocutor:Thankyou,Mr.Wang.AndMr.Li,couldyoutellmeaboutyourambitions?Li:Abigquestionformeindeed.Iveneverthoughtaboutit,butIbetrilworktowardsaCEOofabigmultinationalcorporation.Thatsmygoalinlife.AndthatswhyI
32、amspendingsomuchtimeonEnglish,businessEnglishinparticular.Interlocutor:Mr.Li,yousaidyourespendingalotoftimeonbusinessEnglish.DoyouthinkbusinessEnglishisdifficulttolearn?Li:Notexactly,thoughitmaybedifficultattheinitialstage.Thethingisthatyouneedtohavesomebusinessknowledgebeforeyoustarttolearnbusiness
33、English.Interlocutor:Howaboutyou,Mr.Wang?Isitdifficultforyou?Wang:Notreally.Youknow,IlikeEnglishverymuch,andmymajorisbusinessadministration.SoIhavealwaysfoundbusinessEnglishveryinteresting.StageTwoTheimportaneeofhavingagoodCVWell,inmyopinion,youcanneverunderestimatetheimportaneeofhavingagoodCV.Inthe
34、majorityofcases,yourCVistheemployersfirstimpressionofyou,yourfirstchaneetoimpressyourpotentialemployer,letssay.Itistheessentialillustrationofyoursuitabilityforthejob,showinghowyourskillsandexperieneematchyouremployersrequirements.Butmorethanthat,itshowsyourabilitytosummarize,prioritizeandpresentinfo
35、rmationeffectively,essentialskillsintodaysjobmarket.Italsoshowsyourlinguisticandcommunicativeabilities.Eventhoughemployersthesedaysuseavarietyofselectiontechniques,suchasanalyzingyourhandwriting,agoodCVisstillthesinglemostimportantpartofanyapplication.StageThreeTimeManagementYourcompanyhasfoundthati
36、neffectivetimemanagementisoneofthemajorproblemareasthroughouttheworkforce.Youhavebeenaskedtoputforwardsomesuggestionsforimprovingthesituation.Discuss,anddecidetogether:whypoortimemanagementcanbecomeamajorproblemincompanieswhatprocedurescouldbeadoptedtoensurethattimeismanagedeffectively.Zhang:Hi,MsWang,youknow,ourcompanyissortofoutofcontrolthesedays.Dontyouthinkso?Wang:Yeah.Everythingseemstobeindisorderhereinourcompany.Andthatobv
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