家樂(lè)福會(huì)議記錄

1、CarrefburParticipa nts: Stepha ne Nith Tiger ShiAndy Yu Arthur Gao Steve n Feng Jas on Tang Stone XuClark He Samuel HuangTerry ZhouIn vitee:Tony Madate:Jun. 19 th 2009Locati on:C.O.S. cen ter, Shan ghaiMeeti ngTerry ZhouMi nu tes:Chi na South Risk Preve ntio nMeeting MinutesSubjectsResp on sible&

2、; Due Date1. Review Last Meeting Minutes1.1 March Lethal Points Flash CheckingMost stores have fini shed remodeli ng the defects found in March Flash Check ing, except:Push-lock issue of WXYL Store has not bee n solved due to supplier missi ng.Protective Net issue of GZWG Store un solved due to Ian

3、dlord'disagreeme nt.Jas on TANG should send no tes to Rachel ZHU and copy to Mr. Stepha ne NITH to solve the push-lock issue.Steve n FENG should go to local lawyer to solve the autowalk protect ion net issue.Jason TANG Steve n FENG Immediately1.2 Loss Work Shop1.2.1 Top 200 High Risk Items Contr

4、ol Project Impleme ntatio n StatusAll RPSAll Stores in Sha nghai, Guan gzhou and She nzhe n have started Top 200 impleme ntatio n.For Suzhou, Wuxi, Nanjing, Hefei and Zhejia ng Fujia n Regi on have laun ched with one trial store in each city.1.2.2 Garbage Room Chipboard SlotStone XUStone XU will pre

5、pare a PPT prese ntati on for garbage room chipboard slot sta ndard as best practice and send to all RPS for refere nee.1.3 Large Scale Promoti on Safety Man ageme ntAll RPS must send official email to relative commercial divisio ns to make sure large scale promotion information will be easily notif

6、ied.1.4 EPS Quality Impleme ntati onAll RPS ImmediatelyAll RPS have finished checking EPS Quality except Jason TANG who still has one more store to con firm.All RPS should stamp on store EPS manual after confirmation.Mr. Stephane NITH re-emphasized that EPS Quality of all store must be con firmed by

7、 RPS himself before July 10th.All RPSBefore July 10 th1.6 RPS Organ izer BookMost RPS does not properly have the orga ni zer book ready yet.Steven FENG will re-send his format to all RPS.Steve n FENG Immediately2. Safety2.1 June Lethal Points Flash Check ing Results and Puni shme ntAll RPSThe Risk P

8、revention Manager of the store which has twoRED CARD 'willreceive level-2 warni ng letter (in writte n). The RPS and Store Man ager concern will also receive level-1 warning letter (in writte n)Level2-War ned Risk Preve nti on Man ager:Sim on SHEN of Sha nghai Wuning Store. Calvi n BAO of Shan g

9、hai Wanli Store.Luke CHEN of She nzhen Hon gli ng Store. Rambo LIU of Don ggua n Cen tury Plaza Store.Mark ZHANG of Kunming Yunfang Store.Level1-Warned RPS:Stone XU of Shen zhe n, Kunming & Don ggua n Regi on. Tiger SHI of Shan ghai Regio n 1.All the warning letter of above RPM should be fax to

10、Mr. Stephane NITH rightAll RPSafter sig ned.ImmediatelyAll Lethal Point defects should be remodeled before July 15th.All RPSBefore July 15 thFor the special case of NBQQ Store and KMLQ Store, the deadli ne will be July 30th.Stone XU & Clark HEJuly 30th2.2 BV Lethal Points Checking ResultsAll Let

11、hal Point defects found in BV FFS Audit should be remodeled beforeAll RPSJuly 30th.For KMLQ Store, before June 30 th.Before June30 thStone XU2.3 Emerge ncy Evacuati on Door Sealbefore June30 th.Clark HE will be in charge of propos ing supplier and draft sta ndard procedure of the emerge ncy door sea

12、l.Clark HEBefore July 30 thZhejia ng & Fujia n Regi on will be the trial spot of this project.3. Security3.1 Top 200 High Risk Items Con trol Status3.1.1 Top 200Tony MA will send again the final version of Top 200 standard and procedureTo ny MA & allto all RPS and Snow WANG.RPSThe Top 200 pr

13、oject should be officially started to impleme nt in all regi ons byAll RPSJuly.July 20093.1.2 Cycle Cou nt Follow-upAll RPS and RPM should collect the loss differe nee betwee n after/before Top 200 was impleme nted, especially the unknown loss through follow-up the cycle count.All RPS & RPMAll R

14、PM should strictly follow the cycle cou nt of Top 200 high risk items to make sure all the security staff 100% respects the sta ndard and procedure. All RPS and RPM will be responsible for the reliability of the Top 200 cycle count.3.1.3 Loss Mappi ngTony MA will send the loss mapping information to

15、 all RPS today.To ny MA & all RPSAll RPS should update and feedback the in formatio n to Tony before June 30.Before June30 thTo ny MATony should summarize all the in formati on by July 3.July 3rd3.2 Recei ving Yard Loss Examples and Man ageme nt LeakageSteve n FENG has briefed loss example of RC

16、Y in Guan gzhou.Steve n FENG will summarize the practices and create PPT prese ntatio n toSteve n FENGin troduce the soluti on before July 15 th.Before July 15 thClark HE will also create PPT presentation to introduce the receiving stampClark HEman ageme nt procedure.Before July 15 th3.3 An ti-theft

17、 and Bo nus ProcedureAll RPS should freque ntly check store theft reports by himself.All RPS ImmediatelyClark HE will send anti-theft bonus procedure to Stone XU.Clark HE Immediately£1Stone XU should re-summarize the new an ti-theft procedure before July 15Stone XUand impleme nt it in Shen zhe

18、n & Kunming Regi on (especially in Kunmin g).Before July 15 th3.4 New Fire Fighti ng Mon thly Checki ng Versio nDen ise HE and Mr. Joh nson MAO have revised the F-F mon thly check ingAll RPSversion. Snow WANG should send the version to all RPS immediately.Before JuneAll RPS should be resp on sib

19、le to give suggesti ons, modificati ons and feedback to Mr. Stepha ne NITH before Ju ne 25th.25 th4 Human Resource4.1 Warni ng letter man ageme nt and follow-upSnow WANG &Snow WANG should follow-up the status about how many valid warni ng letterall RPSof each RPM & RPS and share these status

20、 with H.R. Departme nt.Before JulyThis job should be done before July 30th.30th.4.2 Fire Fighti ng Man agers Tran sferDue to division structure changing, the transfer of all current F-F managersAll RPSshould be fini shed before end of August 2009.Before end ofAugust 20094.3 Pote ntial City Man ager

21、Can didates ProposalAccordi ng to Mr. Stepha ne NITH 'requestAll RPS have proposed the pote ntial city man ager can didates in his regi on: Shanghai Region 1: Jonny RAOSha nghai Regi on 2: Roger LUJia ngsu Regio n: Sam PENG, Frank TUAn hui Regio n: Jim XU, Bixin FUZhejia ng & Fujia n Regi on

22、: Tony QINGuan gzhou & Zhuhai & Fosha n & Haikou Regi on: Eddie XUShen zhe n & Don ggua n & Kunming Regi on: Vaca ncyAll RPS4.4 Trai ningAll RPS should check store 'regular training situati on especially those stores with low training frequency. All RPS should make sure to re

23、inforce the regularAll RPStrai ning programs to all staff in store.ImmediatelyAll RPS should go to regional trainer concern to apply forTime Management 'training and P4 system training '.All RPS should finish these two trainingAll RPSprograms within July to August.Within July andAugustAll St

24、ore RPM, RPA and team leader should all take TOP 3 project trai ning.All RPS and4.5 Store F-F DrillStore BOM ImmediatelyAll RPS should ensure all stores (CCU, H.O. included) in your region will reach the SOP requirement of 3 F-F drills per-year.All RPS Immediately5. Man ageme nt5.1 May Dashboard An

25、alysisAn alyz ing Chi na East & South Risk Preve nti on May Dashboard score.- EPS Miss ing rate in most stores are above qualified.But there are still 2 unacceptable EPS missing rate in Jiangsu: SZEC 15% Missing Rate.WXBL 29% Missi ng Rate.- Clos ing rate and by-passtimes un acceptable situati o

26、n:SHGB: 23% Clos ing rateSHBS: 32 by-pass times-Night Alarms-7 stores still have alarm times more tha n 10:2 stores in Sha nghai Regi on 1 (SHWN, SHBS)1 store in Shanghai Region 2 (SHNF)2 stores in ZJ&FJ Regio n (FZBL, XMMF)1 store in Jia ngsu Regi on (WXBL)1 store in Anhui Region (MHFCJ)All RPS

27、 should check the store with un acceptable dashboard scores by himself to find the fact. All RPS should feedback the explanation and action£1 plan aiming at these low scores to Mr. Stephane NITH before June 295.2 Store In dicators Follow-up Board In troducti onJas on TANG will prepare the PPT p

28、rese ntati on to share the store dashboard as a best practice.All RPS should give suggesti on and feedback revised versi on to Jas on and Mr. Stephane NITH.5.3 Log Book and Briefi ng BookDuri ng recent store visit paid by Mr. Patrick DUPART and Mr. Stepha ne NITH ', much low quality using situat

29、ion of log book and briefing book were found.Steven FENG will standardize the log book and briefing book format and send to all RPS before June 23 rd.5.4 Store Visit Report FormatAll RPS should standardize the format of their store visit report in order to follow the procedure sent by Mr. Stepha ne

30、NITH on June 2.Such as:Defect descripti on with corresp onding picturesActi on/Remodeli ng result with corresp onding pictures.En tire report in both Chin ese and En glish5.5 Store RPM Ma nageme nt Book FormatClark HE will send store RPM man ageme nt book sample vers ion to all RPS.All RPS should give suggestion and have it revised, feedback to Clark HE and Mr. Stepha ne NITH before June 30 th.5.6 RPS EMS status an alysisDuring the trial period of RPS ' EMS, we found