訪談問(wèn)卷調(diào)查表--questionnaireinterviewrecord

1、附錄：?jiǎn)柧碓L談?dòng)涗洷?QUeStiOnnaire interview record工程公司海外EPC總承包項(xiàng)目多元文化團(tuán)隊(duì)建設(shè)與管理ConStrUCtiOn and management Of multi-culture team Of OVerSeaS EPC PrOjeCt Of ChineSe Engineering COmPany訪談?dòng)涗洷?InteBrieW ReCOrd)第一部分：基本信息No.問(wèn)題 QUeStiOnEl性別SEX因男 MALE 女 FEMALEE2年齡Age 30 歲或以下 30 years OId and below 31-3831-38 years OId 因

2、3946 歲39-46 years OId 47-54 歲 47-54years OId 55 歲或以上 55years OId and aboveE3教育程度EdUCatiOn大專 junior COIlege 區(qū)!木科 UndergradUate 碩士或以上 MaSter degree Or aboveE4在項(xiàng)目團(tuán)隊(duì)中的角色 your role in the PrOjeCt team工程師 engineer 一般管理人員 COmmOn management PerSOn 職能經(jīng)理functional manager兇項(xiàng)目經(jīng)理PrOjeCt manager i級(jí)管理 人員 SeniOr ma

3、nagement PerSOnnel業(yè)主 OWner 其他 OthGrSE5從事工程項(xiàng)目的年限The Iife engaged in thePrOjeCt activities5 年以下 five years and below 10 年以下 IeSS than ten years 11a,20 年 from eleven to twenty years 因20 年以上 more than twenty yearsE6從爭(zhēng)海外項(xiàng)目丄作年限The Iife engaged in OVerSeaSPrOjeCt兇5 年以下 five years and below 10 年以下 IeSS than

4、 ten years 11420 年 from eleven to twenty years 20 年以上 more than twentyyearsE7從爭(zhēng)的項(xiàng)目類型SeVered PrOjeCt type國(guó)內(nèi)設(shè) ik 項(xiàng)目 DOmeStiC design PrOjeCt 國(guó)內(nèi) EPC項(xiàng)目 DOmeSti C EPC PrOjeCt 國(guó)外設(shè)汁項(xiàng)目 OVCrSeaS design PrOJeCtS 區(qū)!國(guó) 外EPC項(xiàng)目 OVerSeaS EPC PrOjeCt 合資項(xiàng)目 JOmt VentUre Pr OjeCtE8所屬企業(yè)性質(zhì)NatUre Of enterprises Of yours私有企

5、業(yè)PriVate enterprise 兇國(guó)有企業(yè)State-OWned enterpr ise 中外合資企業(yè)Sino-foreign joint VentUre 外企foreign enterprise第二部分：?jiǎn)柧碚{(diào)查部分 QUeStiOnnaire InVeStigatiOn說(shuō)明：這-部分主要描述您對(duì)以下一些概念的認(rèn)同程度，請(qǐng)按您真實(shí)意思在相應(yīng)表格打 上“ J ”Note: ThiS SeCtiOn mainly describes the degree to WhiCh you agree With the following concepts.PIeaSe PUt " J

6、"in below table accordinglyAX基本認(rèn)知：GENERAL調(diào)査項(xiàng)目InVeStigatiOn Item認(rèn)同程度 IdentifiCatiOn degree非常不同意FUIly disagree不同意 disagree中立 neutral同意agree非常同意FUIly agreei)你參與過(guò)EPC項(xiàng)目的一個(gè)及以上或全部 活動(dòng)。(EzRCzEP,EPC etc.)YOU have PartiCiPated in One Or more PhaSeS Of theEPC PrOjeCtS Or all activities (E, P, C, EP, etc.,

7、EPCJ.2)你非常了解EPC項(xiàng)目的設(shè)計(jì)，采購(gòu)與施 工等的所有過(guò)程。YOU know Very WeIl about EPC PrOjeCt WhiCh includes One Or more activities Iike desigr PrOCUrement and COnStrUCtion, and SO on.3)EPC項(xiàng)目團(tuán)隊(duì)組成對(duì)項(xiàng)目成功是非常重要 的：EPC PrOjeCt team COmPOSitiOn is Very important forPrOjeCt SUCCeSS4)海外EPC項(xiàng)目必須聘用熟悉當(dāng)?shù)匾?guī)范要 求的技術(shù)人員及管理人才組成多元化團(tuán)隊(duì) 完成項(xiàng)目；The t

8、echnical PerSOnneI and management PerSOnneI WhO are familiar With the IOCaI SPeCifiCatiOn and requirements must be employed to form the PrOjeCt team for OVerSeaS EPC PrOjeCtS5）多元文化項(xiàng)目團(tuán)隊(duì)中，文化的包容性是 指不同文化的團(tuán)隊(duì)成員為共同的項(xiàng)目目標(biāo) 愿意按照項(xiàng)目的各種規(guī)章制度及項(xiàng)目程序 文件，組成項(xiàng)目團(tuán)隊(duì)完成賦予的職責(zé)：In MUlti-CUltUral PrOjeCt team, inclusiveness Of CU

9、ltUre is refers to the different CUltUraI team members for the COmmOn goal Of the PrOjeCt ShaII COmPIy With the VariOUS rules ,regulations and PrOjeCt PrOCedUreS to COmPIete the duties entrusted by PrOjeCt team6）多元文化項(xiàng)目團(tuán)隊(duì)，文化的獨(dú)立性是指 尊重團(tuán)隊(duì)成員個(gè)人文化,信仰,逍徳價(jià)值觀， 生活習(xí)慣和行為準(zhǔn)則，求同存異，互相學(xué)習(xí)；In multicultural PrOjeCt team

10、, the independence Of CUltUre is to respect the culture, beliefs, moral ValUes, IiVing habits and behavior CriteriOn Of individual team members, and to Seek COmmOn ground While reserving differences, Iearn from each Others.BX 組建項(xiàng)目團(tuán)隊(duì)（TO EStabliSh/Organize PrOjeCt Team）:調(diào)査項(xiàng)目InVeStigatiOn Item認(rèn)同程度 Iden

11、tifiCatiOn degree非常不同意FUIly disagree不同意 disagree中立neutral同意 agree非常同意FUIly agree1）根據(jù)項(xiàng)目需要，項(xiàng)目的一些職能崗位必 須聘用當(dāng)?shù)氐墓こ碳夹g(shù)或管理人員組建混 合型項(xiàng)目團(tuán)隊(duì)：ACCOrding to the PrOjeCt needs, SOme Of the function POSitiOn Of the PrOjeCt must employ IOCaI engineering technology Or management PerSOnnel to establish a mixed type PrOjeC

12、t team；2）外籍工程管理人員的選用必須考慮英個(gè) 人能力，團(tuán)隊(duì)協(xié)作精神及文化背景以及對(duì)總 包方文化的認(rèn)同度：FOr foreign PrOjeCt PerSOnnel selected, the individual ability, team COOPeratiOn spirit, the CUltUraI background and the identification degree for the CUltUre Of the employer, must be COnSidered3）有時(shí)外籍成員的文化背景對(duì)崗位的適應(yīng) 性很重要SOmetimeS the CUltUral bac

13、kground Of the foreign members is Very important to the adaptability Of the PrOjeCt OrganiZatiOn PoSitiOn4）項(xiàng)目團(tuán)隊(duì)由不同文化背景的人員組成， 項(xiàng)目團(tuán)隊(duì)的職能部門應(yīng)由外籍成員與中方 本部成員一起合理組成混合管理部門：PrOjeCt team PerSOnnel from different CUItUraI backgrounds are COmPOSed Of OVerSeaS EPC PrOjeCt team； and It's necessary that the funct

14、ional departments Of the PrOjeCt team are formed by the members Of the ChineSe and foreign members together.5）你樂(lè)意成為多元文化項(xiàng)目團(tuán)隊(duì)中的一員， 愿意與不同文化背景的成員一起工作，互相 學(xué)習(xí)。YOU are WiIling to be a member Of a multicultural PrOjeCt team, WiIIing to WOrk With members Of different CUltUraI backgrounds, to Iearn from each o

15、ther.6）海外EPC項(xiàng)目中，外籍成員需要了解并 認(rèn)同EPC工程公司的組織文化；OVerSeaS EPC project, foreign members need to UnderStand and agree With the EPC engineering COmPanylS enterprise culture；7）團(tuán)隊(duì)成員的文化背景不影響團(tuán)隊(duì)協(xié)作； 但應(yīng)尊重團(tuán)隊(duì)成員的個(gè)人的文化與信仰：The CUltUraI background of the team members does not influence the team cooperation； but the CUltUre

16、 and belief Of the team members ShOUId be respected 8）多元文化團(tuán)隊(duì)，應(yīng)充分利用團(tuán)隊(duì)成員的 文化背景及能力安排合適的工作崗位,職能 經(jīng)理或一般技術(shù)或管理人員：MUItiCUltUraI PrOjeCt team ShOUld make full USe Of the CUltUraI background and the ability Of the team members to arrange the right position, functional manager Or normal technology Or management

17、 PerSonne1；CX 建設(shè)項(xiàng)目團(tuán)隊(duì)（PrOjeCtTeam BUilding）調(diào)査項(xiàng)目InVeStigatiOn Item認(rèn)同程度 IdentifiCatiOn degree非常不同意FUIly disagree不同意 disagree中立 neutral同意 agree非常同意FUIly agreel）通過(guò)系列培訓(xùn)，可以使多元文化團(tuán) 隊(duì)有共同的信念與目標(biāo)；ThrOUgh a SerieS Of training, We Can make the multicultural team have a COmmOn belief and goal.2）促進(jìn)團(tuán)隊(duì)成員的交叉培訓(xùn)和頭腦風(fēng)暴 式的討

18、論,有利于知識(shí)經(jīng)驗(yàn)的分享及文 化的交融；CrOSS training Of team members and brainstorming Style discussion are COndUCiVe to the Sharing Of knowledge and experience also to CUltUraI blend2）涉外項(xiàng)目中，尊重團(tuán)隊(duì)成員的個(gè)人文化與信仰是人際關(guān)系技能的一個(gè)方 面；In OVerSeaS PrOjeCtSJ respecting to the individual CUltUre and beliefs Of the team members is One a

19、spect Of interpersonal skills；3）涉外項(xiàng)目團(tuán)隊(duì)建設(shè)，不應(yīng)該忽視其 他文化或刻意去殯棄其他文化：但可以 實(shí)現(xiàn)文化的包容；OVerSeaS PrOjeCt team building ShOUld not ignore Other CUItUreS Or deliberately to abandon Other cultures； but Can achieve CUltUraI inclusiveness4）團(tuán)隊(duì)建設(shè)過(guò)程屮，應(yīng)處理好團(tuán)隊(duì)文 化的包容性與個(gè)體文化的獨(dú)立性的關(guān) 系；In the PrOgram Of team building, the relatio

20、nship between the tolerance Of team CUltUre and the independence Of individual CUltUre ShOUld be WeIl dealt with；5）增強(qiáng)團(tuán)隊(duì)成員的信任利認(rèn)同感，項(xiàng) 目團(tuán)隊(duì)文化包容性建設(shè)的目的Z -；PrOjeCt team building is to develop the basic PrinCipies, rules and regulations for team members* WOrk and Other activities, EVeryOne must COmPIy With t

21、he guidelines；6）有效的團(tuán)隊(duì)建設(shè)活動(dòng)，可以增進(jìn)多元 文化團(tuán)隊(duì)的凝聚力與存在感；EffeCtiVe team building activities Can enhanc theSenSe Of COheSiOn and the existence Of multicultural team；7）多元項(xiàng)目團(tuán)隊(duì)，項(xiàng)目各職能部門總 承包商人員與外籍人員應(yīng)i起辦公，不 應(yīng)將任意一方獨(dú)立起來(lái)；In multi cultural PrOjeCt team, EPC COntraCtOrlS Staffand foreign Staff ShOUld WOrk together（seat to

22、gether） in the VariOUS functional departments Of PrOjeCt, and ShOUld not be independent Of any One party；8）根據(jù)團(tuán)隊(duì)成員文化的不同，合理安 排工作，使其享受到自己文化的尊嚴(yán)（祈禱室的設(shè)置及工作時(shí)間，西方節(jié)日 的假期等）；ACCOrding to the different CUltUre Of the team members,reasonablearrangementandCOnSideratiOn Can make them enjoy the dignity Of their OWn

23、 CUltUre Setting Of the Prayer room and WOrking hours, holidays for WeStern festivals）；D> 管理項(xiàng)目團(tuán)隊(duì)（TOlVIanagePrOjeCtTeam）調(diào)査項(xiàng)目InVeStigatiOn Item認(rèn)同程度 IdentifiCatiOn degree非常不同意FUIly disagree不同意 disagree中立neutral同意 agree非常同意FUIly agree1）項(xiàng)目管理團(tuán)隊(duì)?wèi)?yīng)利用文化差異來(lái)發(fā)展和 維護(hù)項(xiàng)目團(tuán)隊(duì)，在相互信任的氛用下充分協(xié) 作：The PrOjeCt management te

24、am ShOUld USe CUltUraI differences to develop and maintain the PrOjeCt team, and fully COOPerate With each Other in an atmosphere Of mutual trust；2）公平公正績(jī)效評(píng)估活動(dòng)，能促進(jìn)團(tuán)隊(duì)的 管理;Fair and impartial PerfOrmanCe evaluation activities Can PrOmOte the management Of the team；3）多元文化團(tuán)隊(duì)管理的好壞往往取決于有 效及時(shí)的沖突管理；The manage

25、ment Of multicultural teams depends On the effective and timely COnfliet management；4）績(jī)效評(píng)估是要考慮成員文化的影響因素： 應(yīng)當(dāng)對(duì)團(tuán)隊(duì)成員中占少數(shù)的其他文化的成 員進(jìn)行適當(dāng)激勵(lì)；PerfOrmanCe evaluation is to COnSider the influence factors Of the members' culture； and ShOUld PrOVide SPeCiaI appropriate incentives to the team members WhiCh are

26、 a minority CUltUre in PrOjeCt team 5）根據(jù)麥格雷格的XY理論，X-人性惡論， Y-人性善論，多元文化團(tuán)隊(duì)?wèi)?yīng)遵循X理論進(jìn) 行管理；ACCOrding to Mai Greg,s XY theory, X- theory Of evil human nature, Y theory Of good human nature, multicultural team ShOUld follow the X theory to manage PrOjeCt team； Maintaining Clear and reasonable PrOjeCt executio

27、n PrOCedUre and regulations.E> 項(xiàng)目經(jīng)理的角色（RoIeofProjectManager-PM）調(diào)査項(xiàng)目InVeStigatiOn Item認(rèn)同程度 IdentifiCatiOn degree非常不同意FUIly disagree不同意 disagree中立neutral同意agree非常同意FUIly agree1）團(tuán)隊(duì)氣氛與組織的文化，與項(xiàng)目經(jīng)理的能 力密切相關(guān)：Team atmosphere and CUltUre are CIOSeIy related to the ability Of the PrOjeCt manager；2）項(xiàng)目經(jīng)理的領(lǐng)導(dǎo)力，

28、影響力，快速?zèng)Q策 是影響團(tuán)隊(duì)發(fā)展的關(guān)鍵；PrOjeCt manager's Ieadership, influence, and effective decision-making are key to thedevelopment Of the team；3)項(xiàng)目團(tuán)隊(duì)效率低下是項(xiàng)目經(jīng)理的無(wú)能：PrOjeCt team inefficiency is the inability Of PrOjeCtmanagers；4)項(xiàng)目團(tuán)隊(duì)效率低下是組織制度的欠缺：The inefficiency Of the PrOjeCt team is the deficiency Of OrganiZat

29、iOnaI system；5)項(xiàng)目經(jīng)理正確的文化觀對(duì)多元文化團(tuán)隊(duì) 的成功至關(guān)重要；The right CUltUraI PerSPeCtiVe Of the PrOjeCt manager is CrUCiaI to the SUCCeSS Of the multicultural team；第三部分:選擇(單選/多選)1) 當(dāng)你與外籍員工發(fā)生分歧時(shí)"你會(huì)： When you disagree With foreign staff, you will:當(dāng)面說(shuō)清楚(2)郵件溝通保持沉默找上級(jí)解決(5)其他(1) face to face to Say CIearIy (2) mail

30、COmmUniCatiOn (3) TO keep SilenCe (4) TO report to SUPeriOrS (5) OtherS2) 外方員工作為你的主管/你會(huì):(1) (2) (3) .If you WOrk as SUbOrdinate Of foreign staff, you will:L(1) 認(rèn)真服從,(2)積極協(xié)助其工作(3)學(xué)習(xí)他先進(jìn)的管理方法(4)自行其是(I)TO accept him WiIlingIy (2) actively assist his job (3)To Iearn advanced management methods from him (

31、4)ACt as your think3) 你作為外方員工的主管，你會(huì):(2)(4) you WOrk as the SUPerViSOr Of the foreign Staft youWiII£(1)積極聽(tīng)取他們的意見(jiàn)經(jīng)常找他們聊天，了解他們工作和生活上的情況；盡力去幫 助他們；(3)放手他們的工作，(4)有限制的使用(1) actively IiSten to their views, (2) Often Chat With them, to UnderStand their WOrk and Iife SitUation； try to help them； (3) to I

32、et go Of their work, (4) TO USe them in restriction extent4) 外方員工加入 EPC 項(xiàng)目團(tuán)隊(duì)，主要目的(1); In your OPiniOns: FOreign employees PartiCiPate the EPCPrOjeCt team, the main PUrPOSe areJ(1)薪酬(2)發(fā)揮所長(zhǎng)，實(shí)現(xiàn)自我價(jià)值 學(xué)習(xí)或適應(yīng)對(duì)方的文化(4)尋求長(zhǎng)期合作 的可能(1) TO earn Salary (2) to achieve the ValUe Of Self (3) to Iearn Or adapt to the

33、OtherS CUltUre (4) to Seek long-term COOPeratiOn5) 在EPC團(tuán)隊(duì)中，你覺(jué)得有效的與外籍員工相處的方式是：(2)(4) (5)In the EPC team, you find that the effective Way to get along With foreign employees is:(I)多多交流與溝通；(2)通過(guò)團(tuán)隊(duì)建設(shè)(3)通過(guò)工作的磨合；(4)交朋友；(5) 了解學(xué)習(xí)對(duì)方的文化與習(xí)俗并讓對(duì)方了解自己的文化與習(xí)慣；(1) Try to COmmUniCate SO much； (2) through the team bui

34、lding (3) through the WOrk running ； (4) to make friends；(5) TO Iearn about OtherlS CUltUre and customs, and Iet the Other-Side to UnderStand your CUItUre and habits；6) 對(duì)外籍員工有吸引力的因素有：(2) In your OPiniOns: FaCtOrS that attract foreign WOrkerSare: °(I)企業(yè)文化(2)工資，福利(3)健全的保障體系(4)完善的外籍員工的管理體系(5)建立合格外籍人員人才庫(kù)，規(guī)劃長(zhǎng)期合作的可能；(1) COrPOrate CUltUre (2) Salary and Welfare SOUnd SeCUrity SyStem (4) PerfeCt management SyStem for foreign employees；(5) TO establish qualified foreign talent PerSOn pool, TO have POSSibility Of long-term COOPeration；第四部分：訪談部分(QA)問(wèn)題：QUeStiOnSQ1：您對(duì)海外