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1、General Expressions 商務(wù)談判一般用語(yǔ)1、 Sarting a talk開始會(huì)談Now that we are all here,let s begin the talk ,shall we ?現(xiàn)在人都到場(chǎng)了,我們開始,怎么樣?What do you think if we begin now?我們現(xiàn)在開始,好嗎?If you don tmind,I think wed better begin right away.你要是不介意,我么就開始吧。Suppose we get down the business now? 現(xiàn)在我們開始怎么樣?Let s get straight
2、 down to the problem.我們直接談問(wèn)題吧。Well I know youer all extremely busy,so why dontwe get started? 我知道你們都特別忙,干嘛不開始呢?As we are familiar with each other,lets come straight to the point.大家都是熟人,我們就開門見(jiàn)山吧。Weve gone too far off the point.Lets return to the topic under discussion.咱們離題太遠(yuǎn)了, 還是回到正題來(lái)上吧。Let s have a
3、word about delivery,OK?咱們談?wù)劷回泦?wèn)題,好不好?Let s have a talk over the question of payment terms,if you don t mind. 你要是不反對(duì),我們就談付款條件吧。Speaking of mode of payment,can you advise me of your general practice in this respect. 談到付款方式, 能否告訴我,你們?cè)谶@方面通常是怎么做呢?2、 Outlining one Before I begin,lets talk介紹談話輪廓s make it cl
4、ear that its only a non-formal talk.在開始, 我先說(shuō)明一下, 這只是個(gè)非正式會(huì)談。To begin with,Id like to make a brief introduction of the current market situation.一開始,我想簡(jiǎn)單介紹一下當(dāng)前市場(chǎng)情況。First,let me outline the current problem we are facing.首先,我來(lái)大概介紹一下當(dāng)前面臨的問(wèn)題。After that,we ll try to find out the ways to solve these problems
5、.這以后,我們將設(shè)法尋找解決這些問(wèn)題的方法。Following that,we ll go into details of these accidents.再往下,我們將對(duì)這些事故進(jìn)行深入研究。Following in from there,Ill suggest some possible solutions. 繼而,我將提出一些可能解決的辦法。Last but not least,we ll discuss how to carry out the contract smoothly. 最后但并非最不重要的是,我們將討論如何順利執(zhí)行合同。3、 Moving the talk on to t
6、he next issue談話轉(zhuǎn)入了下一個(gè)議題Now let s move on ti the next issue,which is how to compensate for the loss.現(xiàn)在我們轉(zhuǎn)到下一個(gè)議題:如何賠償損失。If youll allow me,let me go on to the question of improving sales performance.如果可以的話, 我想接著談?wù)劯纳其N售的問(wèn)題。Now that the problem of payment terms has been dealt with,I m eager to know if you
7、 can effect shipment in may ?現(xiàn)在付款方式解決了,我很想知道能否五月份裝運(yùn)。I m glad we have arrived at a complete agreement on the claises discussed so far.There remains only the question of packing. 很高興我們各項(xiàng)條款討論取得完全一致意見(jiàn),剩下就只是包裝問(wèn)題了。What shall we discuss next?I suggest we have a word about insurance.接下來(lái)我們討論什么呢?我建議談?wù)劚kU(xiǎn)問(wèn)題。Now
8、,I d like to turn to the possible solutions. 現(xiàn)在我想把話題轉(zhuǎn)向能夠采用的解決問(wèn)題的方法。Next,we d like to hear the comments by everyone present at the meeting.下面我想聽(tīng)取每一位出席會(huì)議的先生的意見(jiàn)。4、 Referring to the previous talk提及前面談過(guò)的話題You said just now that competition could be very sharp.你剛剛說(shuō)競(jìng)爭(zhēng)可能會(huì)是極其激烈的。Did you propose a change in t
9、he material of packageing?剛剛你曾建議改換包裝材料是嗎?Correctme if I am wrong,butweren t you suggesting that we put these words downin the contractas aseparate clause?如果我說(shuō)的不對(duì)請(qǐng)指正,不過(guò)你剛剛是否建議這些文字在合同中另列條款?A moment ago,you mentioned something about the design of the packing.Will you detail it a bit?剛才你提到包裝設(shè)計(jì)的問(wèn)題,能否詳細(xì)談?wù)?/p>
10、呢?As I said just now,any money spent now would give you greater savings in the long run.如我剛才所說(shuō),從長(zhǎng)運(yùn)看,今天花費(fèi)的錢會(huì)為你以后節(jié)省更多的錢。5、 Asking for repetition or explanation請(qǐng)求重復(fù)或解釋W(xué)ill you repeat it,please?請(qǐng)?jiān)僬f(shuō)一遍,好嗎?Would you mind saying it again?你介意再說(shuō)一遍嗎?I beg your pardon?我可以請(qǐng)?jiān)僬f(shuō)一遍嗎?I m sorry I didntcatch your meani
11、ng.Will you say it again?對(duì)不起,我沒(méi)明白你的意思。請(qǐng)?jiān)僬f(shuō)一遍。I don tunderstand what you say.我不明白你說(shuō)什么。I m sorry I don tfollow you. 對(duì)不起我不懂你的話。Will you speak a little more slowly?請(qǐng)說(shuō)慢一點(diǎn)好嗎?Will you slow down a bit?I cont follow you. 請(qǐng)說(shuō)慢一點(diǎn),我聽(tīng)不懂。Will you explain what you mean?請(qǐng)解釋一下你的意思好嗎?Could you be more specific?能否在具體些?6
12、、 Intherrupting other peoples talk打斷別人談話Sorry to intherrupt you,but will you first let us know your idea of annual sales?對(duì)不起打斷您的話,不過(guò)請(qǐng)先談?wù)勀赇N售的看法。May I interrupt you a moment?打斷你一會(huì),可以嗎?Excuse me for intherrupt you.I hope you will explain yourself in more detail.對(duì)不起打斷你的話,希望你解釋能更詳細(xì)點(diǎn)。If you don tmind,may
13、I say one word here?請(qǐng)別介意,我可以插幾句話嗎?Just a moment,please.Allow me to say something here.請(qǐng)稍停一下,允許我插幾句話。7、 Asking for opinions征求意見(jiàn)What do you think of it?你認(rèn)為怎樣?What s you opinion on this matter?你對(duì)這個(gè)問(wèn)題有什么看法?How do you see things like this?你對(duì)這類事情怎么看?How did you find/like/enjoy the performance?你認(rèn)為演出怎樣?How
14、do you like changing the color to light blue?把顏色改為淡藍(lán)色,你認(rèn)為怎樣?What do you say to (making) transshipment at Hong Kong?在香港轉(zhuǎn)船,你意見(jiàn)怎樣?How would you like to be?你希望是怎樣?Do you agree to this change?I d like to hear your opinion about it.你同意這樣改嗎?我想聽(tīng)聽(tīng)你的意見(jiàn)。We are old friends.Please don thesitate to speak out your
15、 mind.都是老朋友了, 有什么就說(shuō)什么, 不用顧慮。Will you let me know your comments on our new design?請(qǐng)把你對(duì)我們新設(shè)計(jì)的意見(jiàn)告訴我。Your comments and criticisms are always welcome.我們歡迎各種批評(píng)。Wed like you to give us your suggestions. 希望把你的建議告訴我。8、 Expressing one s view 表達(dá)自己意見(jiàn)I think the market is going to take a downward trend.我認(rèn)為市場(chǎng)將呈現(xiàn)下
16、跌趨勢(shì)。In my opinion,we should defer a decision until we know more about the facts.我認(rèn)為,我們?cè)诹私飧鄬?shí)施之前,暫不作出決定。My opinion is you should look after the new customers as well as the old ones.我認(rèn)為你們?cè)谟^照老客戶的同時(shí)也要關(guān)照新客戶。To my mind,his suggestion worth trying out.我認(rèn)為他的建議值得一試。Quite frankly,Idon tthink the color is to
17、our customerstaste.坦率地說(shuō),我認(rèn)為顏色不符合客戶的愛(ài)好。Dontyou think the delivery could be advanced?你不認(rèn)為交貨期可以提前嗎?I should say your products are overpriced.我得說(shuō)你們產(chǎn)品價(jià)格定得太高。I m afraid your price is a bit on the higt side.恐怕你們的價(jià)格稍有偏高。I m sure at this price level,our products will bring you a handsome profit.我相信按照這個(gè)價(jià)格水平,
18、我方產(chǎn)品會(huì)為你贏得豐富利潤(rùn)。To be honest with you,we ve received another offer at a much lower figure.老實(shí)說(shuō),我們收到另一個(gè)報(bào)盤,價(jià)格低很多。It seems to me your price is much too higt./Your price seems much too higt.我認(rèn)為你方價(jià)格太高。 /你方價(jià)格看來(lái)太高。9、 Expressing agreement表示同意Good idea! I totally agree with you.好主意!我完全同意你的意見(jiàn)。We are all for your
19、 suggestion as to how to render better service.我完全同意你關(guān)于提供更好服務(wù)的建議。Excellet!That s exactly what I think.好極了!那恰恰是我想的。That sounds reasonable.We need to get the best possible deal.聽(tīng)上去有道理。我們?cè)摣@得最好的交易條件。I share your views./ I support your opinion.我同意你的意見(jiàn)。/我支持你的意見(jiàn)。I ve no objection. 我沒(méi)反對(duì)意見(jiàn)。I m in favor of yo
20、ur proposal.我贊成你的意見(jiàn)。Suits me fine. 這對(duì)我適合(我同意) 。10、 Expressing disagreement表示不同意I m sorry,I disagree with you there.Idontthink that s the way with it. 對(duì)不起我不同意, 我認(rèn)為那不是辦法。This works against the sense.I dontgo along with it for one minute.這有挬常理。我一點(diǎn)也不同意。I m totally against the proposal of making transshi
21、pment at Hong Kong.我完全反對(duì)在香港轉(zhuǎn)船的建議。I wouldn tsay that.I think its only a matte of time.我不認(rèn)為如此,我認(rèn)為這只是個(gè)時(shí)間問(wèn)題。I don tlike the idea of substituting Type No.15 for the portion undelivered.我不同意未交貨部分改用15 型代替。11、 Persuading your client勸說(shuō)客戶If I were you,I would book a small order as a trail.如果我是你,我會(huì)小量訂一批。If I w
22、ould in your position, I would allow partial shipment.如果我處在你的地位,就會(huì)同意分批裝運(yùn)。Why not by a small lot and put them on trial?干嘛不小量買一批試試呢?Why don t you look at it this way?It s more expensive,but much better value for money. 為什么不這么看呢?他是貴了一點(diǎn)兒,但他物有所值。I think you d better weigh up the advantages carefully befo
23、re rejecting our offer.我認(rèn)為,拒絕我方報(bào)盤前,你最好先慎重權(quán)衡其有利的條件。I don tthink you should miss this opportunity to update your equipment.我認(rèn)為你不應(yīng)該錯(cuò)過(guò)這個(gè)更新設(shè)備的機(jī)會(huì)。After you have tried it out,I m sure you ll agree that this is a very good product.經(jīng)過(guò)試用,你肯定會(huì)同意這是個(gè)很好的產(chǎn)品。I can tforce you to make a deal, but I can assure you tha
24、t our product has the edge on the competition.我不可能強(qiáng)迫你買,但是請(qǐng)相信我們的產(chǎn)品是具有競(jìng)爭(zhēng)力的。Youer right to be cautious,but owingto the limited supply available at present, we suggest you act quickly.謹(jǐn)慎當(dāng)然不錯(cuò)。但是,目前可供數(shù)量有限,建議你及早采取行動(dòng)。I dontwant to sound pushy,but you ll have to decide soon. 我不想好像在催眠你一樣,不過(guò)你的確要快點(diǎn)作出決定。Do you u
25、nderstand that this offer is only open for three days?你要知道本報(bào)盤有效期僅為三天。I don tunderstand your conerns,but remember that the offer ends next week.我理解你擔(dān)憂之處,但別忘了報(bào)盤下星期失效。You may trust me that any money spent now will bring you big profits in future.相信我,今天投入的錢今后會(huì)為你帶來(lái)巨大的利潤(rùn)。Could you think about our proposal
26、 again? 你能否再考慮一下我們的建議呢?Could you reconsider the matter in some other light/from a different angle?能否從其他角度重新考慮這個(gè)問(wèn)題呢?Isn tthere any way to change your decision? 有沒(méi)有辦法改變你的決定呢?12、 Avoiding a definite reply回避明確答復(fù)I m afraid I can tgive you a definite reply now.恐怕我現(xiàn)在無(wú)法給你一個(gè)明確的答復(fù)。I can t make a decision righ
27、t now.我現(xiàn)在無(wú)法作出決定。I just need some time to think it over.我需要時(shí)間考慮考慮。We are still a little unsure about the prospect,though.不過(guò),我們對(duì)于前景還是有點(diǎn)不能確定。There are certain points thatI llhave to consider very carefully.有些問(wèn)題我得慎重考慮。That may well be so.I m not sure. 很可能是這樣的,我不能肯定。It all depends. 這得看情況而定。13、 Emphasizin
28、g one s points 強(qiáng)調(diào)自己觀點(diǎn)I must stress that the goods were strictly inspected before shipment with your representative on the spot.我必須強(qiáng)調(diào),貨物裝船前經(jīng)過(guò)嚴(yán)格檢驗(yàn),而且你方代表也在場(chǎng)。Let me emphasize how necessary it is to abide by the contract.我要強(qiáng)調(diào),遵守合約是十分必要的。I can t stress enough the disastrous consequences of breach contrac
29、t.我必須強(qiáng)調(diào),違約會(huì)帶來(lái)嚴(yán)重的后果。I must call your attention to the distinction between these two samples.我要提你注意兩個(gè)樣品之間的差異。14、 Ending a talk結(jié)束會(huì)談I m afraid our time is up.Lets call it a day. 時(shí)間到了。我們今天到此為止。We have to close today s discussion now. 今天談?wù)摰酱私Y(jié)束。Let s stop here. Well go on with the talk this afternoon.我們到此結(jié)
30、束。下午再接著討論。Let s discuss it in more detail tomorrow.我么明天再詳細(xì)討論。Business Negotiations 商務(wù)談判Unit 1: Arrival of Foreign Business外商到達(dá)1、Sorry to interrupt you.But you must be +人名 +from+ 地點(diǎn)請(qǐng)問(wèn),您一定是 (那里) 來(lái)的(誰(shuí))吧? 2、 Let me help you with your luggage.我來(lái)幫你提行李。4、 I ve been looking forward to this trip.I s been my
31、wishto see your beautifulcountry with my owneyes.And I m glad to say this dream of mine has eventually come true.我一直期待這趟旅行。很長(zhǎng)時(shí)間以來(lái)我就希望看看你們美麗的國(guó)家。我很高興這個(gè)愿望終于實(shí)現(xiàn)了。5、 I hope you ll enjoy your stay here and see more about China.我希望你在可過(guò)的愉快,多多了解中國(guó)。6、 It s a long way to China.I am afraid you must be very tired
32、 after more than ten hoursflight. 來(lái)中國(guó)路很遠(yuǎn),想必經(jīng)過(guò)十幾小時(shí)飛行您一定很累了。7、 But I ll be all right by tomorrow morning and ready for business.不過(guò)明天就會(huì)復(fù)原了,可以談業(yè)務(wù)了。9、 It s nice of you to come and meet me at the airport. 謝謝你來(lái)機(jī)場(chǎng)接我。10、Believe me, it s a pleasure to meet friends coming from afar.請(qǐng)相信我, 有朋友自遠(yuǎn)方來(lái)是件愉快的事。11、 The
33、pleasure is mine. 這是我的榮幸。12、 Did you have a good flight? 旅途會(huì)好吧?13、 Just wonderful. Good food and good service.很好,食物好和服務(wù)好。14、 Anyhow, I think you d like to freshen up a bit and take a rest to overcome the jet lag.盡管如此,我想您一定愿意稍加休息,恢復(fù)一下,調(diào)整時(shí)差。15、 Yes, indeed. But ,how s your business these days? 的卻如此。不過(guò)
34、,最近你們業(yè)務(wù)怎樣?16、Cantcomplain. Owing to sharp increase in demand, sales are up recently. As a matter of fact, we find itdifficult to meet the demand of the market. 沒(méi)什么好抱怨的。由于需要急劇增長(zhǎng),銷售大幅度上升。實(shí)際上,我們很難滿足市場(chǎng)需要。17、 But do you think its a general trend?您認(rèn)為這是一種總趨勢(shì)嗎?18、It s almost two years since we last met, ifI
35、 m not mistaken. How time flies.如果我沒(méi)記錯(cuò),我們上次見(jiàn)面是兩年前的事了。時(shí)間過(guò)得真快!19、May I introduce you to our manager, who has come to meet you ?我們經(jīng)理也來(lái)接您了,請(qǐng)?jiān)试S我向你介紹。20、 Weve are already met.我們已經(jīng)見(jiàn)過(guò)面了。21、 May I see your passport and your customs and health declaration forms, please?請(qǐng)出示護(hù)照、海關(guān)申報(bào)表和體檢表。22、 Is this all your lug
36、gage?這是你全部的行李嗎?23、 Do you have anything to declare?有沒(méi)有什么要申請(qǐng)1、 Where is it located?他在什么位置?2、 It looks magnificent.真壯觀。 /What a great hotal !這旅館好氣派!3、 Let s go to the reception desk and check in.我們到服務(wù)臺(tái)去登記。4、 It s considered as one of the best hotals in Xian. The services are first rate.他是西安最好的飯店之一。飯店服
37、務(wù)是一流的。5、6、Youve thought of everything.你考慮的真周到。You are too polite.I m looking forward to the pleasure of meeting him.你們太客氣了。我很期望和他見(jiàn)面。7、8、IDD phone = International Youre so helpful. I wouldnDirectDialingphone (國(guó)際直線電話)tknow what to do without you.你真幫大忙了。沒(méi)有你我真不知道怎么辦。9、10、11、It s very kind of you to say
38、so. This is my pleasure and my job.非常感謝,這是我的榮幸也是我的工作。This is your room. How do you find it?這是你的房間。喜歡嗎?It s a pleasure to be of help. I hope you will enjoy your stay in Nanjing.很高興能提供幫助。希望你在南京停留的愉快。12、I m sure I will. As a matter of fact,I ve been looking forward to this trip for quite some time. By theway, where can I
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