2013全國(guó)職業(yè)院校技能大賽中職組酒店服務(wù)賽項(xiàng)客房中式鋪床項(xiàng)目英語口試參考題庫(kù)

1、全國(guó)職業(yè)院校技能大賽中職組酒店服務(wù)賽項(xiàng)客房中式鋪床項(xiàng)目英語口試參考題庫(kù)Part one 句子：中譯英：1. 歡迎光臨我們酒店。譯：Welcome to our hotel.2. 先生，請(qǐng)讓我為您介紹一下房間設(shè)施。譯：Let me introduce the room to you, sir.3. 在房間上網(wǎng)是免費(fèi)的。譯：We offer free internet service in the room.4. 先生，這是您的房間鑰匙。譯：Here is your room card, sir.5. 祝您在我們飯店過得愉快。譯：I hope you will enjoy your stay in

2、 our hotel.6. 對(duì)不起，請(qǐng)問有沒有要洗的衣服？譯：Excuse me, do you have any laundry?7. 我們隨時(shí)為您服務(wù)。譯：We are always at your service.8. 請(qǐng)問1628號(hào)房間在哪？譯：Excuse me, where is Room 1628, please?9. 請(qǐng)問您的衣服要怎么洗？譯：How would you like your laundry cleaned?10. 請(qǐng)問您房號(hào)是多少？譯：May I have your room number, please?11. 我?guī)ツ姆块g。譯：I will show y

3、ou to your room.12. 房間里有小冰箱。譯：There is a mini-bar in the room.13. 我現(xiàn)在可以打掃您的房間嗎？譯：May I make up/clean your room now?14. 酒店為客人提供免費(fèi)的擦鞋服務(wù)。譯：The hotel provides free shoe shining service for the guests.15. 抱歉，單人間已經(jīng)全部訂滿了。譯：Im sorry, our single rooms are fully booked.16. 離開房間時(shí)請(qǐng)記得帶鑰匙。譯：Please take the key ca

4、rd with you when you leave the room.17. 對(duì)不起，現(xiàn)在不行，我這兒有個(gè)客人。譯：Sorry, not now. I have a guest here.18. 先生，您什么時(shí)候比較方便？譯：What time would be convenient, sir?19. 您希望我什么時(shí)候過來打掃房間？譯：When would you like me to clean your room?20. 這件毛衣要用冷水手洗。譯：Id like this sweater washed by hand in cold water.21. 你替我要一輛出租車好嗎？譯：Cou

5、ld you get a taxi for me, please? 22. 您希望什么時(shí)候把衣服給您送回來？譯：When would you like your laundry back?23. 請(qǐng)讓我看一下您的住房卡好嗎？譯：Could you show me your room card, please?24. 我來取您要洗的衣服。譯：Im here to collect your laundry.25. 我可以借用一下走廊里放著的那張床嗎？譯：Can I use the bed in the corridor?26. 我想多要一床毛毯和兩只枕頭可以嗎？譯：Can I have one m

6、ore blanket and two more pillows?27. 我來幫您拿行李吧。譯：Let me help you with your luggage. / baggage.28. 衛(wèi)生間的香皂用完了，請(qǐng)?jiān)俳o我添一塊新的，好嗎？譯：The soap in the toilet has been used up. Will you please give me a new one?29. 很抱歉讓您久等了。譯：Sorry to have kept you waiting.30. 這是2139房間。請(qǐng)送一個(gè)電熨斗。譯：This is Room 2139. Can you send me

7、 an iron, please?31. 您一共有幾件行李？譯：How many pieces of luggage/baggage do you have?32. 請(qǐng)您填寫洗衣單，好嗎？譯：Could you fill in/out the laundry form, please?33. 對(duì)不起，都快中午了，我的房間還沒打掃。譯：Excuse me, its almost noon. My room hasnt been made up/clean yet.)34. 請(qǐng)問您喜歡什么樣的房間？譯：What kind of room would you like/prefer?35. 水龍頭整

8、晚都在漏水。譯：The tap is leaking all night long. 36. 3206房間的電視機(jī)壞了，請(qǐng)派人來修理一下。 譯：The TV in Room 3206 isnt working. Please send someone to fix/repair it.37. 房間面山，十分安靜。譯：The room is facing the mountain. Its very quiet.38. 我想用信用卡結(jié)賬。譯：Id like to pay my bill by credit card.39. 史密斯先生不在房間，您需要留言嗎？譯：Im afraid Mr. Smi

9、th is not in the room now. Would you like to leave a message?40. 您最后一次是什么時(shí)間，在什么地方看見它的？ 譯：When and where did you last see it?英譯中：1. Housekeeping, may I come in? 譯：我是客房服務(wù)員，請(qǐng)問可以進(jìn)來嗎?2. Your room number is 3611. Let me show you up there. 譯：您的房號(hào)是3611。我?guī)^去。3. Have you got a booking, madam? 譯：女士，請(qǐng)問您有預(yù)訂嗎？4.

10、 The room is at the end of the corridor. 譯：房間在走廊的盡頭。5. The air-conditioner doesnt work.譯：空調(diào)壞了。6. This is a room with a sea view.譯：這個(gè)房間是海景房。7. How do you like this room?譯：您覺得這個(gè)房間怎么樣？8. When can I have my laundry back?譯：我什么時(shí)候能取回送洗的衣服？9. Heres your room. May I put your luggage/baggage here?譯：這是您的房間。我把您

11、的行李放這里好嗎？10. Youve got three pieces of luggage/baggage. Is that right, sir?譯：先生，您一共有三件行李，是嗎？11. We'll dry-clean the dress.譯：我們將干洗這條裙子。12. Is there a tag attached to the luggage/baggage?譯：行李上面有標(biāo)簽嗎？13. Theres a 10% discount for a double room.譯：大床間可以打九折。14. Ill send them up to your room, just one m

12、oment. 譯：我馬上把東西送到您的房間，請(qǐng)稍等。15. What time will you arrive, sir? 譯：先生，請(qǐng)問您幾點(diǎn)到達(dá)？16. We look forward to seeing you. 譯：我們期待您的光臨。17. Whats the rate for a single room? 譯：?jiǎn)稳朔康姆績(jī)r(jià)是多少？18. Im very sorry, sir. The hotel is fully booked. 譯：先生,很抱歉，酒店的房間已經(jīng)預(yù)訂滿了。19. Please deposit your money, jewelry and other valuable

13、s in the hotel safe.譯：請(qǐng)將您的現(xiàn)金、珠寶和其他貴重物品寄存在酒店的保險(xiǎn)箱內(nèi)。20. Certainly, sir. Ill clean up your room earlier tomorrow.譯：好的，先生。我明天早點(diǎn)打掃您的房間。21. You can make long distance calls from your room.譯：您可以在房間里打長(zhǎng)途電話。22. Im sorry, sir. Im going to your room as soon as I finish this one.譯：對(duì)不起，先生，我打掃完這個(gè)房間就去您的房間。23. If you

14、 have any requests, please dont hesitate to let us know. 譯：如果您有問題，請(qǐng)隨時(shí)找我們。24. Good evening. May I do turn-down service for you now? 譯：晚上好，現(xiàn)在可以為您開夜床嗎？25. Id like to have an extra blanket and one more glass. 譯：我想多要一張?zhí)鹤雍鸵粋€(gè)玻璃杯。26. Please fill in/out the laundry list and put it with your laundry.譯：請(qǐng)?zhí)詈孟匆聠危?/p>

15、并把它跟要洗的衣服放在一起。27. The business hours are from 9:00 a.m. to 10 p.m.譯：營(yíng)業(yè)時(shí)間從上午九點(diǎn)到晚上十點(diǎn)。28. Do you prefer laundry returned on the same day or by express service? 譯：您的衣服是要當(dāng)日取還是快洗服務(wù)？29. Could you tell me some features of your suitcase?譯：您能描述一下皮箱的特征嗎？30. Were very sorry for the delay, sir. Your luggage/bagg

16、age was wrongly delivered to Room 608.譯：很抱歉行李送晚了，您的行李被誤送到608房間了。31. We apologize to you for having troubled you so much. 譯：很抱歉給您添了這么多麻煩。32. There is a socket beside the desk. 譯：書桌旁有插座。33. I assure you it will never happen again. 譯：我向您保證這類事情以后不會(huì)再發(fā)生了。34. Im afraid all hair dryers have been sent out. 譯

17、：恐怕我們的吹風(fēng)筒都被借走了。35. There is a Hotel Directory in the desk drawer.譯：桌子抽屜里有酒店服務(wù)指南。36. For baby-sitting service, the charge is 50 Yuan per hour. 譯：托兒服務(wù)每小時(shí)收費(fèi)50元。37. How would you like to make payment, by credit card or in cash? 譯：請(qǐng)問您要怎么付款，刷卡還是付現(xiàn)金？38. Im afraid we have no record of your reservation.譯：恐怕我

18、們沒有您的預(yù)訂記錄。39. Please call the Front Desk when you want your room done. 譯：當(dāng)您需要清理房間時(shí)，請(qǐng)給前臺(tái)打電話。40. Pets are not allowed in the hotel. 譯：酒店內(nèi)是禁止養(yǎng)寵物的。Part two 情景應(yīng)答：1. Q：What will you say if a guest comes to say that he cant find his watch? A：Im sorry to hear that. When and where did you last see it? / Can

19、you tell me some features of your watch? 2. Q：You are going to clean the room for the guest, but he tells you that it is not convenient for him now, what will you say? A：Ill say: Thats all right. I will be back later. What time would be convenient, sir? 3. Q：What will you do if the guest says that s

20、he wants to use her hairdryer but its 110 volts? A：I will send her a transformer or a hairdryer for 220 volts. 4. Q：You are going to make turn-down service for the guest, but he is working, what will you do? A：I will ask the guest if I can do it now. If not, I will ask him when it will be convenient

21、 for him. 5. Q：If the guest calls to complain that his room is too cold, what will you do? A：I will tell him that there is a blanket in the closet, or I will send him an extra one. 6. Q：If the guests want to take part in a party, but they are worried about their babies, what will you say? A：Maybe yo

22、u can try the baby-sitting service in our hotel. The charge is 80 Yuan per hour. 7. Q：What will you say if a guest wants to have an extra pillow? A：Certainly, sir /madam. Ill bring it to you right away. May I have your room number, please? 8. Q：If a guest calls to complain that the bulb in his room

23、is broken, what will you do? A：I will apologize to him and tell him that the electrician will come soon. 9. Q：What will you do if the guest wants to surf the internet in the hotel？A：I will tell the guest that the hotel offers free internet service in the room, and there is an internet café in t

24、he hotel as well.10. Q：How will you introduce your guestroom to the guest？A：I will introduce the equipment, the views, the services in the hotel and so on to the guest. 11. Q：When a guest asks you to take her clothes for laundry by phone, what will you say? A：Certainly, sir /madam. I will pick up yo

25、ur laundry soon. May I have your room number, please? 12. Q：When you delivered the laundry to a wrong guest, how would you apologize to the guest? A：We are very sorry for the mistake. Im sure this will not happen again. 13. Q：When a guest asks about the express laundry service, what will you say?A：F

26、or express service, you may get your laundry back in 4 hours. But there is a 50% extra charge. 14. Q：What do you need to check when you come to collect the guests laundry? A： I will check how many pieces of laundry there are and see if the guest has filled in the laundry list. 15. Q：What will you say if a guest without a reservation wants to check in at the Front Office?A：Just a moment, please. Let me check if there are rooms available.16. Q：What will you say when the guest has finished checking-in?A：