HRTemplates人力資源模板112_-_Exit_Interview_-_Extensive

1、.EXIT CLEARANCE INTERVIEWName: _Job Title: _Department: _Date of Leaving: _Date of commencement: _Interviewer: _As part of our leaving procedure, all team members are asked to undergo an exit interview. We ask that you respond to each question as thoroughly and honestly as possible. Your feedback, w

2、hilst strictly confidential, will enable us to improve recruitment and retention of our team members.1. What is your reason for leaving the Kempinski Hotel ?Inadequate payment or benefitsEnd of contractDissatisfaction with working conditionsTransferDissatisfaction with working hoursHealth ReasonsIna

3、dequate SupervisionChange in Circumstances (pls specify)Better Job OfferChange of professionInadequate TrainingFamily ReasonsJob Mismatch (e.g. bored or too difficult)Return to country of originNo chance of promotionTravelJob SecurityComments:_2. How would you rate the Kempinski Hotel on each of the

4、 following?Very goodGoodFairPoorN/AOver all quality of the HotelRate of paymentTeam member cafeteriaLocker roomsUniformsTransportationCo-operation in your departmentCo-operation between depts. Advancement opportunitiesOverall morale in the departmentOverall morale in the HotelCommunication in depart

5、ment Communication in the HotelComments:_3. How would you rate the Hotel staff accommodation?Name of your accommodation building: _ExcellentNot existentGoodBadImprovable Cannot SayI liked: _ _I disliked: _ _4. How would you rate the Welfare program?ExcellentNot existentGoodBadImprovable Cannot SayI

6、liked: _ _I disliked: _ _5. How would you rate the brand quality of Kempinski Hotels and Resorts compared to other hotel companies?One of the bestBelow AverageAbove AverageOne of the worstAverageCannot Say6. How would you rate the Orientation you received when you joined?Excellent:Good:Average:Poor:

7、I liked: _ _I disliked: _ _7. Overall, how satisfied were you with the quality and quantity of training you received from your department?Very satisfiedSomewhat SatisfiedSatisfiedNot satisfied at allComments:_8. How would you rate your immediate boss/supervisor on the following?Very goodGoodFairPoor

8、N/AJob knowledgeAble to solve job related problemsAbility to motivate team membersFriendlinessFairness-No favoritism Treated team members with respectListened to team membersInterest in serving our guestsOverall quality of ManagementComments:_9. How would you rate your Head of Department on the foll

9、owing (if different from the individual above)?Very goodGoodFairPoorN/AQuality of ManagementFriendlyFair-No FavoritismTreated staff with respectComments:_10. When things went well in your department how often were your efforts recognized by your supervisor?AlwaysSeldomOftenNeverSometimesComments:_ 1

10、1. How often were departmental meetings held in your department?DailyOnce a monthOnce a weekNeverSometimesComments:_12. Would you like to work for Kempinski again?YesNoIf yes, for which property or destination?_13. What suggestions do you have to improve guest service, team member retention, team me

11、mbers facilities, working conditions and assistance in career development?Comments:_14. What would you like to add?Comments:_16.What we would like to add:THANK YOU VERY MUCH FOR YOUR SUPPORT.WE WISH YOU ALL THE BEST FOR YOUR PERSONAL FUTURE DEVELOPMENT!Team members signature: _Date: _ People Management Interviewers signature: _Date: _:55 of 5P E O P L E M A N A G E M E N TA printout version i