商務(wù)英語視聽說答案

1、擴(kuò)展商務(wù)英語視聽說1-8 單元答案Unit 1Part I Listening and SpeakingTask 1Q1.I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess

2、excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficientcheck-in and check-out service to guests, answering phone calls

3、, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too.Q2.I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating

4、. If something blocks my path, I will look for a solution. I never give up easily.Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.Interest and career development are two of my criteria in choosing a job. Interest is th

5、e best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancem

6、ent for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.Task 2Is that your wife, Mr. Carter? She is so beautiful.Avoid asking interviewer personal questions or making personal comments. Could you tell me how much th

7、e new job pays?精選文庫The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays, insurance, and things like that?How much time will it take fo

8、r me to be promoted here?But in which cities do you have your branches? And where is your company based?It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.Part II Language FocusName: CaiNingPersonality: se

9、rious-minded; calm; humorous; easy-goingStrengths: the ability to work with all types of peopleWeakness: perfectionist; impatientWork experience: six years financial industry experience with severalcompanies; two years experience in an investment bankQualification: graduated from Peking University i

10、n 2001 majoring inaccounting; fluent English; bookkeepingand accounting proficiency inEnglish.Reasons for leaving last job: want to find a job that is challenging.Questions about the job: Would I be able to work abroad in one of youroverseas branches?Part III Viewing and SpeakingVideo 1Reasons for j

11、oining the It is one of the leading international consultant corporationscompany which came to China after China entered WTO.Working in thiscompany would give him the best chance to use what he haslearned at university.-2精選文庫Relevant work experience He was involved in a factory restoration in Nanjin

12、g.Questions Are there any opportunities for Chinese employees to betransferred to the head office in New York or other branchoffices around the world?Result of the interview Chen Bo will be notified of the final decision by Friday.Video 21. FTFFT2. 1) Sales Manager2) Five3) Brand Manager4) biscuits5

13、) Business Administration6) oral English IV Case Analysis Hint:She is not likely to get the job because she did poorly in the job interview. Things went wrong:1.Use filler words (“ you know ”any)tootimes.2.Bad-mouth former employer.3.Inappropriate answers to interviewer s questions, eg,“ I would rat

14、her like toestablish my own company”4.Ask inappropriate questions, eg.“ Can I take time off for vacation?”5. Self-conceit “ I have no weakness ”.6. Too much emphasis on travel.Scripts Unit 2Part I Listening and SpeakingTask 1-3精選文庫1) I haven t seen you for years.2) What do you do now?3) I m in the R

15、esearch and Development Department.4) I knew you d do something very challenging and creative.5) I sometimes stay in the office after work to deal with unfinished tasks.6) I am still the accountant of that cosmetics company.Task 21) personnel management2) developing markets3) planning4) execution5)

16、sales targets6) team performance7) customer base8)customer satisfaction9)selecting, developing and managing10)cost-effective11)on time12)of good quality13) human and material resources 14)training needs15)continuous improvement Part II Viewing and Speaking Video 11.Caroline Clinton: financial accoun

17、tsLucy White: data processing-4精選文庫AdaBalck: management accounts2. Administration; Marketing; Engineering; Project Preparation; Accounting Video 21. self-employed entrepreneur, buyer, Line Supervisor, Advertising Executive, Public Relations Manager2.NamesJeromethings Likes Dislikes making a lot more

18、 money; having lots of independence in doing feeling tired sometimesRobin having been to a lot of places too much traveling; having very little time tospend with his familyColin good salary and benefits noisy work environment; seldom having theopportunity to go outFrank new challenges; a lot of expe

19、rienceJanet meeting a lot of new & interesting people often having dinner parties in the evening; having little time with her family and babyUnit 3Part I Warm-up1) ensure smooth business communication2) the purpose of your call3) all the documents you ll need4) schedule a specific time5) all dis

20、tractions.6) confirm that you have understood each point.7) interruptions.8) strong accent.-5精選文庫9) you sound polite and agreeable.10) the optional choice method,11) lengthy calls.12) smile while you are talking. Part II Listening and SpeakingTask 1FFTTFTFFTask 2 Leaving a messageMessage Note To: Lo

21、uise Paulson From: Paul Jackson Phone: 979-326-8965Message: Ring back to him about the order they placed last Friday. They have to makesome changes to the order. It s urgent. Taken by: RoyPart III Viewing & SpeakingVideo 11.FFTTF2. Message 1) Will you tell him that we ve just received yourplesam

22、of the newassembly coffee table and are quite happy with it?Message 2) Please tell Mr. Matthews we re quite happy with the quality and designof the table, but the price is too high. We need some negotiation on it.Message 3) Please inform Mr. Matthews that I won t be able to get to your companyearly

23、on Saturday because of the rail strike. I probably won t arrive until that afternoon.Video 21.1) A 2)C2.1) “ Hold on, please. I ll connect you.”2) “ I m afraid you ve dialed the wrong extension.”3) “ Oh, sorry to have interrupted you. Can you give me Henry Miller s extension,please? ”-6精選文庫4) “ I m

24、very sorry, I didn t notice that. I ll put you through right now. Please wait aminute. ”5) “ It s me again Ms. Mandel. I m still having trouble getting through to Henry Miller,Can you help?” 3) C 4) C 5) B 6) C6) “ Oh, I m terribly sorry for the trouble.”Unit4Task 11Formal*Good afternoon, I d like t

25、o call the meeting to order.* First of all, let s discuss,2Informal*OK, everyone is here,*So, why don t we startwith,3Informal* Right, you know why we are here.* Maybe we should do it like this,4Formal*Welcome to BCG, and to what I am sure will be the beginning of a major new alliance.* Today our pu

26、rpose is to,5 Informal*Right, let s get down to business,-7精選文庫* I suggest we deal with that,6 Formal*Well, gentleman, it s a pleasure to be here today,*I d like to start with,Task 21) Arrive at the meeting ahead of schedule.2) Consider using a tape recorder.3) Use a consistent format.4) Follow the

27、agenda.5) Be concise.6) List specific outcomes.7) After the meeting, write a meeting report from your notes. Part II Viewing & SpeakingVideo 1FFFTFVideo 21) To figure out the reason for the sales drop and the actions to be taken.2) The salespeople are not very motivated.3) No, because the sales

28、quotas are pretty high.4) He proposes to lower the quotas.Unit 5Part I Listening and SpeakingTask 1CBBCATask 21)daily routine in the office-8精選文庫2)whether the visitor has an appointment or not3)greet the visitor4)the visitor s name, title and position5)apologize and make some suggestions6)express re

29、gret and explain why7)date, time, name and the firm the visitor works for.8)considerate and warm9)keep the visitor fully informed of the situation.Part II Viewing and SpeakingVideo 11)George is travelling on business.2） He will stay for about a week.3） He has been invited to attend the trade fair by

30、 his business associates.4) His laptop computer is in the bag. It-frees. duty5) No, good for personal use rather than commercial use are not subject to duty, and they are within the limit.Video 21.F 2. T 3.F 4.F 5.F6.F 7.T 8.F 9.T 10.FUnit 6Part I Listening and SpeakingTask 11. we are hiring for2. b

31、usiness software and consulting services3. 4,0004. large corporations5. 90 million dollars-9精選文庫6. pretty fast7. 298. a large project for a bank Task 2Company Profile1) Monica Li2) Manager of the PR Department of Oracle China3) enterprise software company in the world the first4) global software gia

32、nt in China5) 19776) California7) 42,0008) 11 billion dollars9) 1989; set up Beijing Oracle Software Systems Co.Ltd in10) 1991.11) Chengdu.12) education and support services.Part II Viewing and SpeakingVideo 1BADECVideo 2The things that Joan Copper does badly1. She doesnt consider the audience2. She

33、 doesnthave clear objectives3. Her presentation isnt well-prepared4. There isnt a clear structure (beginning, body, end)-10精選文庫5. she doesnt speak clearly6. she doesnt speak at the right speed7. she doesnt maintain eye contact with the audience8. she doesnt appear confident and positive9. the visual aids arent clear and helpful10. she doesnt use the equipment professionally Unit 7Part I Listening and Speakin