英語培訓(xùn)資料

1、 問候及接待： ）晚上好！下午好！（早上好！你好！ ) ！(Good morning/afternoon/evening！Hello 我能幫你什么忙嗎？ What can I do for you?/May I help you? 您能重復(fù)一遍嗎？ I beg your pardon? 可以請您慢一點(diǎn)嗎？Would you please slow down? 請稍等一下。 Please wait a minute/second/moment. 感謝及應(yīng)答： 非常感謝。Thank you very much. 謝謝您的合作。Thanks for your cooperation! 不客氣。 Yo

2、u are welcome!/Its my pleasure!/ Dont mention it! 道歉及應(yīng)答：Im sorry 對不起！ ！ 對不起，讓您久等了。 Sorry to keep you waiting. 很抱歉打擾您。 Sorry to trouble you. 很抱歉，這是規(guī)定。 Im terribly sorry, but this is the rule.Never mind./ 沒關(guān)系。It doesnt matter. 告別： 再見！ /See you later! ！Goodbye 祝您旅途愉快！ Have a nice trip! 歡迎下次再來中國。 Welcom

3、e to China again. Communication(1 ) 1 對話 機(jī)場職員S: Staff 旅客P: Passenger 您能告訴我餐廳在哪嗎？ P: Could you tell me where the restaurant is located? down to Basement Level One and its right S: Certainly. Take the elevator 'eliveitthere. 可以，乘電梯到地下一層就是。 P: Where are the elevators? 電梯在哪里？ 自動(dòng)扶梯在那 over there. leit

4、S: The elevators are beside the escalators'esk 邊，電梯在自動(dòng)扶梯旁邊。 知道了。非常感謝。 P: Got it. Thank you very much. 不客氣。S: You are welcome. 對話 Communication(2) 2 P: Excuse me. Do you know where I can find something to read? 麻煩您了，請問您知道哪里可以買到讀物？ a beside bookstore a see will you and ahead corner second the at l

5、eft Turn S: restaurant. 在前面第二個(gè)拐角左轉(zhuǎn)，你會(huì)看到在餐廳旁邊有一家書店。 P: OK. Thanks. 好的。謝謝。 不客氣。 S: My pleasure. 3 對話 Communication(3) 您好，小姐。 : Excuse me, Miss? P 有什么需要幫忙的嗎？ S: Yes, sir. Anything I can do for you? 這邊有吸煙 P: Do you have smoking room here?/Where can I have a cigarette? 我可以在哪里吸煙？/室嗎？S: The smoking room is

6、 located on the first floor. Please go straight ahead and take the escalator on your left to go downstairs. 吸煙室在一樓，您由此直走并搭乘左邊扶手電梯下樓 好的，我知道了。P: OK. I see. S: Please pay attention to the announcement for your boarding to make sure not to 請注意收聽有關(guān)您航班的廣播，以確保您不會(huì)誤機(jī)。 miss your flight. 謝謝您的溫馨提示，我 P: Thank yo

7、u very much for your kindly reminder. I will! 會(huì)的。 樂意效勞。S: Happy to serve you. 復(fù)習(xí)Overview 機(jī)場職員S: Staff 旅客P: Passenger Good Morning/Afternoon/Evening. Welcome to our Capital Jet Terminal. ：P 歡迎光臨首都公務(wù)機(jī)。! 晚上好/下午/早上 請問是出港航班嗎？S: Is it the departure flight? 不是，是進(jìn)港航班。No, its the arrival flight. ：P S: Can I

8、have your place of departure and estimated time of arrival? 可以告訴我航班的出發(fā)地和預(yù)落時(shí)間嗎？ Yes, it leaves Shanghai for Beijing, and the estimated time of arrival is 4:20pm.：P 4:20航班從上海出發(fā)，預(yù)計(jì)下午 到達(dá)北京。 the at2:00pm,and Shanghai from departing A, is number flight Your right. All S: estimated time of arrival is 4:20p

9、m. ，預(yù)計(jì)預(yù)達(dá)時(shí)間為下2:00，出發(fā)地上海，起飛時(shí)間為下午A 好的，您的航班是 。4:20午 ：P to change the time of using the room. My flight has been changed ,and I want 我變更了航班，想把休息室的使用時(shí)間做一下調(diào)整。 S: Please tell me the new flight number and the time you expect. 請你告訴我變更后的航班號碼，及你想調(diào)整的使用時(shí)間。 （一）機(jī)場常用句型 您的目的地是哪里？your destination? is What 請您告訴我您的航班號。P

10、lease tell me your flight number. will We 如果有變化我們會(huì)change. any there is in time , if you inform 及時(shí)通知您。 請問您想喝點(diǎn)什么？you like to drink? would What 請小心地滑。floor is slippery. step. The your Mind 不好意思，我恐怕沒辦法那樣做。can not do that. afraid I am I 對不起請?jiān)僬f一遍好嗎？pardon? your beg I 、對話模式2 怎么走？請問Excuse me, where is the ?

11、 A: 請您直行右轉(zhuǎn)。Go along this way then turn right. B: 非常感謝！Thank you very much!：A 不客氣。You are welcome. B: 、情景練習(xí)詞匯3 bathroom washroom : 衛(wèi)生間/洗手間room; dining 餐廳： toilet restroom 第四次課 怎樣開始談話 How to open the conversation 詢問行程您在中國呆多長時(shí)間呢？ How long will you stay in China? 這次來中國會(huì)多呆一陣子嗎？ Will you stay in China lon

12、ger this time? 變式：您想到哪些地方去玩呢？ Where do you want to go/visit in China? 情景設(shè)定這次會(huì)在中國多待一陣嗎？ A: Can you stay in China longer? B: Yeah, I will stay for three months this 是呀，這次我會(huì)待三個(gè)月。 time. 您想去那里玩呢？ A: Where do you want to go? 。我們想去。 B: We are going to see 。我推薦您去。 A: I recommend you to go to in Beijing （名勝古

13、跡）interest Places of the Imperial Palace 故宮the Forbidden City 紫禁城the Temple of Heaven 天壇 故宮博物館the Great Wall 長城Summer Palace 頤和園the Palace Museumthe Great Wall 長城the Summer Palace 頤和園 Nest Bird's the 鳥巢 the Water Cube 水立方 句型 年的歷史有have a history of aboutyears朝建于It was built in dynasty 保存完好It is w

14、ell-preserved.之一它是最有名的It is one of the most famous places to visit.它被看作是It is recognized as _ 皇宮imperial palace 景點(diǎn)scenic spot景點(diǎn)tourist attractions 皇imperial garden 家園林為皇帝建的陵墓the emperor after his death 而建它是為It was build for 為皇帝避暑the emperor to spend his summer days for defense purpose the emperor to

15、 amuse himself 為皇帝娛樂怎樣結(jié)束談話 How to end the conversation 祝您今天Have a good day!祝您在中國玩得愉快！Wish you a happy stay in China!一切順利！ 接聽電話 Beijing Capital International Airport, what can I do for you? this is ，Hello 您好，這里是北京首都國際機(jī)場，你有什么事情？ 請稍候。 Please hold on for a moment/minute. cannot I Sorry, telephone and na

16、me your leave you can answer, the you give number if it is convenient. 對不起，我們現(xiàn)在無法給您答復(fù)，如果方便的話請留下您的姓名和電話號碼。 I am sorry to have kept you waiting. 很抱歉讓您久等了。 再說一/ 請您重復(fù)一遍好嗎？ Can you repeat it, please?/Pardon?/I am sorry? 遍？ 如果您不介意的話請留言好嗎？If you do not mind, please leave a message. 請稍等讓我拿個(gè)紙筆。 Hold on for a

17、 second so I can get a pen and paper. 撥打電話 您好，我可以和陳先生講話嗎？ Hello, may I speak to Mr. Chen? 是陳先生嗎？我 Is that Mr. Chen? This is Beijing Capital International Airport. 這里是北京首都國際機(jī)場。 我可以留言嗎？ Can I leave a message? 我需要馬上和他聯(lián)系上。 I need to get in contact with him right now. 對話練習(xí) 1 對話Dialogue 1 S: Hello, this i

18、s Beijing Capital International Airport, what can I do for you? P: Yes, I want to claim that a certain staff did not give me good service, because he gave me the wrong guidance. S: I am sorry to hear that, but I cant give you the answer now, I need make further investigation. If you dont mind, please leave your name and number. I will call you /reply as soon as possible. P: That is OK. S: Sorry again, goodbye. 2 對話 Dialogue 2 S: Hello, is that Mr. Chen? This is Beijing Capital International Airport. P: Sorry, he is not in