2019年商務(wù)英語初級寫作試題及答案

1、2019年商務(wù)英語初級寫作試題及答案一、問答題 （共10題，共100分） 1.題目：Describing graphs 2.題目：抱怨和索賠信函 3.題目：Resource Planning Manager: Assessment of Suitability for Home-based Working. 4.題目：通過自薦信建立商務(wù)關(guān)系。 5.題目：向用戶推銷會議場所。 6.題目：Resource Planning Manager: Assessment of Suitability for Home-based Working 7.題目：Reassessment of job satis

2、faction 8.題目：Congratpation Letter祝賀與慰問 9.題目：Invitation Letter邀請與約見函 10.題目：提高質(zhì)量保證 1、正確答案：The share price of IBM and AOL showed a upward trend from June until the end of 1998.However, while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By

3、 March 1999 both shares were worth about $AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1

4、999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL. 2、正確答案：For Delay in Shipment (由于發(fā)貨延遲而抱怨)Dear Sirs ,The furniture we ordered from you should

5、 have reached us a week ago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.Please look into the matter as one of urgency and le

6、t us have your reply as early as possible .For Poor-Packing (由于包裝不妥提出索賠)Dear Sirs ,We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10% of them are broken an

7、d some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid

8、we shall have to return them for replacement .Sincerely yours , XXXFor Damage of Goods (由于貨物損壞而抱怨)Dear Sirs,Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect conditi

9、on .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked .We trust you can understand that we expect the compensation for our dam aged goods.For Incomformity(由于貨物不符而抱怨)Dear Sirs ,On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we r

10、eceived completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order.As I have several customers waiting , please arrange for the replacements at once. 3、正確答案：IntroductionThe purpose of this report is to assess the

11、suitability of my position as Resource Planning Manager for home-based working.FindingsMy working pattern and that of my colleagues varies from week to week. During certain periods a large proportion of my time is spent doing fieldwork. This is followed by office-based collating and recording the da

12、ta collected. Once the results have been recorded, I proof-read the colour copies of all reports and maps.As regards communication with colleagues, department meetings are held once a fortnight. At other times, the inpidual members of the team communicate either face-to-face or by phone, depending o

13、n their location. Apart from official meetings, the same results can be achieved whether I am in the office or working elsewhere.ConclusionIt is clearly that I could be able to undertake the duties while working from home for a large proportion of my time. Clearly, some days would be spent in the of

14、fice for face-to-face communication with colleagues. It would also be necessary to use the technical facilities at times. However, in order to be able to work effectively from home, I would need to be provided with a networked computer and printer.RecommendationsI would suggest that I should be give

15、n the necessary equipment to work partially from home for a trial period. After this time, further consultation should take place in order to reassess the situation. 4、正確答案：Gentlemen:You were recommended to us by the Citibank,which told us that you are a prospective buyer of Chinese textiles and cot

16、ton piece goods.And these items fall within the business scope of our corporation.We are a state-operated corporation and are in a position to accept orders against customers samples specifying design specifications and packing requirements.In order to give you a rough idea of our products,we are ai

17、rmailing you under separate cover a copy of our latest catalogue for your reference.If you find any of the items interesting,please let us know without the least delay.We shall be glad to send you quotations and samples upon receipt of your specific inquiries.We look forward to your early reply.Trul

18、y yours 5、正確答案：Dear Mr.Edwards:“Thank you for helping us put on the best conference weve ever had.Your superb facilities,service,know-how,and helpful attitude all add up to one word:Professionalism.”? Pardon me for crowing just a bit,but the statement above was received a few days ago from the vice

19、president of one of the countrys largest manufacturing companies.And its typical of many we get from top executives who chose Whispering Pines in Myrtle Beach,South Carolina as their host for meetings,conferences,seminars,and get-togethers.?At Whispering Pines we know how to help you make your meeti

20、ngs really successful.Its what we were designed to do,what were in business for,the reason we like to think were the ideal convention headquarters.Whispering Pines is not just another magnificent resort center that offers everything and meeting goers could ask for outstanding cuisinebig name enterta

21、inerselegant nearby shopping mallsall sports,including a championship golf course and tennis courtsand a stunning view of the Atlantic Ocean.Were all those things,of course,and we are more.?By“more”,we mean that we are really professionals when it comes to arranging space for your specific needs and

22、 providing every service you require to make outstanding meetings and conferences.At Whispering Pines youll find a staff that is dedicated to personal and friendly hospitality.?Skeptical?Let me prove what I have said.Please look over the enclosed colorful booklet,which shows our spectacular setting

23、and elegant facilities.Then,to learn about our professional side,mail the enclosed card for your free copy of “Organizing,Planning,and Running a Meeting.”?Hopefully yours, 6、正確答案：IntroductionThe purpose of this report is to assess the suitability of my position as Resource Planning Manager for home-

24、based working.FindingsMy working pattern and that of my colleagues varies from week to week. During certain periods a large proportion of my time is spent doing fieldwork. This is followed by office-based collating and recording the data collected. Once the results have been recorded, I proof-read t

25、he colour copies of all reports and maps.As regards communication with colleagues, department meetings are held once a fortnight. At other times, the inpidual members of the team communicate either face-to-face or by phone, depending on their location. Apart from official meetings, the same results

26、can be achieved whether I am in the office or working elsewhere.ConclusionIt is clearly that I could be able to undertake the duties while working from home for a large proportion of my time. Clearly, some days would be spent in the office for face-to-face communication with colleagues. It would als

27、o be necessary to use the technical facilities at times. However, in order to be able to work effectively from home, I would need to be provided with a networked computer and printer.RecommendationsI would suggest that I should be given the necessary equipment to work partially from home for a trial

28、 period. After this time, further consultation should take place in order to reassess the situation. 7、正確答案：This report sets out to use Workset colours to assess the accuracy of my job description as PR officer and to suggest a number of changes.FindingsIt is clear that there is a difference between

29、 the way the company views the job and the reality as I perceive it. Firstly, a number of areas which demand a significant proportion of my time are not mentioned in the official job brief. The segment on the pie chart which provides most cause for concern is the pink sector; this relates to my atte

30、ndance at a number of meetings which I can contribute little. Another significant area is the grey segment; this refers to the unscheduled time I spend sorting out computer problems. I feel these activities are hampering my core work. As can be seen from the pie charts, the time I spend actively wor

31、king to meet the goals agreed with my line manager is less than envisaged.ConclusionsThe above discrepancies clearly indicate that my current job brief is inaccurate.RecommendationsI would recommend that my official job brief should be updated using the Workset colours. It would also be valuable to

32、consider the proportion of non-core colours in the pie chart and to investigate whether work in these areas could be carried out by someone else more suited to these tasks. 8、正確答案：Sample 1Dear Mr.Stewart:Please accept my warmest congratulations on your promotion to general manager! We have just lear

33、ned that you have been appointed to this position.It came as no surprise to us in view of your unusual abilities.You deserve the position after years of service in the company.Your experience in this field will surely bring in more profits for your company.We are sending you our best wishes for the

34、future.Through 3 years of working with you,many of us know clearly how much you have contributed to building the relationship between our two corporations.You also have come to know us well during the past 3 years,and we are ready to offer you the same service in the days ahead.We look forward to th

35、e continuing growth of your company under your enlightened leadership.Sincerely Yours,David ParkerSample 2Dear Michael:Congratulations on the birth of your son!How happy and proud you must be at this time.And hope your son grow up healthy,wealthy and wise.My best wishes to all three of you!Truly you

36、rs,Joe Wisdom 9、正確答案：Dear Mr.Black:To celebrate the 10th anniversary of Shenzhen Trading Co.Ltd,we are holding a dinner party at Hilton Hotel in Shenzhen from 7:00 p.m.to 9:30 p.m.on Saturday,June 6th.You are cordially welcome to the party so that we can express our sincere appreciation for your gen

37、erous support.For your information,the party will be attended by other business elite such as Mr.Zang Hong and Li Peng from Beijing International.We believe that this may offer many of us an excellent opportunity to get acquainted with each other.We do hope that you will be able to join us on this occasion,a