Hospitalcultureconstructionandbuildingaharmonioustor-patientrelationship-畢業(yè)論文翻譯

1、Hospital culture con structi on and buildi ng aharm onious doctor-patie nt relati on shipHospital culture is a hospital in the development process of the formati on and man ageme nt philosophy to the hospital as the core spirit,cohesion,encouragehospitalman agersand employees at all levels ofbel ong

2、ing, en thusiasm and creativity of the people management theory, is the hospital s soul and spiritualsupport. in clud ing a summary of the mai n buildi ng of the hospital culture, refi ning and n urturi ng a dist in ctive core values & #8203;of the hospital a nd hospital spirit, combinedwith hospita

3、l development strategy, focus on“ patient-centered ” , refining distinctiveand full of lifeand meet the actual hospital man ageme nt philosophy, to further improve the hospital system, i ntegrati ng culture in the system, and that, regulate employee behavior, improvemanagementefficiency, improve the

4、 quality ofmedical services, improve the hospital s reputation, andestablish a good image of the hospital,the hospital tocreate a good visualen viro nmentand huma nenvironment, give full play environmentHospital carriermaterial and spiritual civilizatio n con structi on role impetus to build co-ordi

5、nationand effective leadershipsystem andoperati onalmecha ni sm, andcon sta ntlyimprove the level of hospital culture.1 To establish a harmonious doctor-patientcom muni catio nis therelatio nship,the doctor-patie ntmost effective way.Com mun icatio n,is aneter naltopic. Need tocom muni catebetweenpe

6、ople,man and nature, society8requires com muni cati on,com muni cati oncan elimi nate mutual suspici on, and promote mutual trust, if you do notcom muni cate,the n a small misun dersta ndingandcon flicts, large will be tragic. doctors and patie nts in thedoctor-patie ntrelati on shipis a con tradict

7、i on,they eachsta nd on their positi on, from their own in terests, because differe nt perspectives on the same issues are likely to have differences,it is difficult to reach a consensus. How tohan dlethe doctor-patie ntrelatio nship,I thi nk:doctor-patie ntcom muni catio nishan dledpatie ntrelatio

8、nship and effective way.1.1 patient com munication content:1.1.1 Letthe patie nt know hospitals: patie nt tran sfer to the dyn amic developme nt of the hospital, so that the patie nt faster and betterun dersta ndingof the hospital,in clud ingthehospital in the operati on of the real en viro nmen tal

9、 factors alter the relati on ship betwee n the occurre neeordem on strated basic attitudes, values pointing and morals and ethicalsta ndards,service attitude,deali ngwithpeople s con duct, quality of care, diag no sis, con diti on of equipme nt, tech ni cal stre ngth, quality of pers onn el, experts

10、 and popularity of the hospital and so on.1.1.2 timelycollectionof patientopiniononhospital: medical pers onnel in the treatme nt process is to respect the patie nt has the right to life and health, medical rights, aut ono my,in formedconsent,con fide ntialityandprivacy. Understand the patient s dif

11、ferentneeds forhealthcare , the patient s conditionimprovedsituation,the patient s recovery, solicit patient to the hospital for medical work, the tech ni cal level of the medical staff and services, advice, and tell the patie nt what can be done, the hospital can do to developpatie ntcom muni cati

12、onaware ness,relati on ships,cha ngingattitudesandpercepti on of the hospital to improve the doctor-patie nt relatio nship.1.2 patie nt com muni cati onway: face to facein dividualcon versati ons or in writte nform,teleph onein terview.1.3 patie nt com muni cati on of feedback forms:for doctor-patie

13、 nt com muni cati on, by the com muni cati on fun cti onsof the departme ntsin volvedin the casetruthfully fill officer un der doctor-patie nt com muni cati on feedback form.Patie nt com muni cati onfeedback formmon thly medical dispute mediati on by the Office, the JMS collect, orga ni ze, summariz

14、e, questi on the patie ntoutprelim inary soluti ons.2 To establish a harm onious relati on ship betwee n doctors and patie nt com muni cati on is the key skill.In order to play the medical staff in buildingaharm onious doctor-patie nt relati on ship in the lead ing role, medical pers onnel n eed to

15、lear n and master a variety of com muni cati ontools and skills which, I think, to do thework of doctor-patie ntcom muni catio n,we must firstdefi ne a con cept, no t just with com muni cati on talk to the physician to the patient s sympathy and love, a smile, a look, love is passed, and com muni ca

16、ti on to complete. patie ntcom muni cati onshouldbe in tegrateduse ofvariousmeans, patie nts whohave a stro ng healerexpectati ons have sen sitive observati on They not only for doctors who want to “ listen to his words, ” but also to“ his deeds. ” so physicia ns in con tact with patie nts, ourIangu

17、age, facial expressions,movementsand gestures,and eve n the hospital en vir onment, all in the patie nt cli nic environmentand their families, send our feelings andattitudes. these are precisely the current doctor-patient com muni cati onin easy-overlooked aspect of how toimprove doctor-patie nt com

18、 muni catio n skills, how to use good com muni cati onskills, we are deali ng with a gooddoctor-patie nt relatio nship is the focus. posted on the free Research Papers Downl oad 2.1 Liste ning: inten tly, patie ntly liste ning to the patie nt speak, this is a basic one. did not really listen to the

19、patient s trust will not be achieved, the patient can not make their truth and inner feeli ngs tell us. liste ning itselfthat we un dersta nd and respect the patie nt, many patie ntson this issue is very sensitive and if can concentrate, patie ntly liste ning to the patie nt speak, itmeans to givehi

20、m a positive stimulus, arouse in terest in talk ing to him, to stre ngthe n the ability to speak, after the patie nt is verywilling to speak out the truth. differentpatie nts,a shorttalk somemedical un related topic, youcan narrowthedista neebetwee nthe patie nt, thepatie ntwillfeelparticularly at e

21、ase my heart and gratitude can notonlyenhance the patie nt inner security, but also help doctorsun dersta nd and ide ntify problems.2.2 “ zero dista nee ” con tact with many healthcare workers andpatie ntsn ever shake nhan ds, thesubc on scious will pull away with the patie nt at admissi on, if the

22、patie ntshake han ds, and be en couragedandcomforted, so that patientscan feel the warmthandelimi nate tension, in this way have the effect of any drug can not be replaced. As a result, the patie nt will be able to ope n-min ded, more freedom to express themselves.2.3 In formedconsentIn formedconsen

23、t hastwo forms: one for gen eral treatme nt concern ed, verbally agreed to by the patie nt, the sec ond is for some special tests andtreatme nts,and sig naturemust fulfill theformalities. Nowadays some hospitals only paid atte ntio n to patie nt while ignoring the no tificati onand sig natureoutpati

24、e nt procedure, which is wrong, the same disputes could become hidde n, so patie nt medical records should be documented. doctor will treat precautions, possible risks and alter natives at the same time tell the patie nt to be in remember clearly on the medical records, if n ecessary, to the patie n

25、t sig nature.2.4 Psychological andsmelt ing.Gen erally,patients often coexistingmental and physical illness forpatie nts with chro nic diseases, men tal ill ness is particularly prominent, and eve n affect physiological disorders. Common are gen erated due to poor liv ing hypoch on dria psychologica

26、l,personalprivacy shyness, fear of sexuallytran smitteddiseases, for chronic long lasti ngpsychological despair, the doctor exaggerated suspicion, etc. So, admissi ons doctors should always pay atte nti on to the patient s mental state, capitalize on the trend, liftingthe heartsof patie ntspimple.psychologicalridof,in cludi ngthe preve nti onof adverse psychologicalandab