2011年全國高考英語試題及答案-浙江

1、2011(浙江卷)英語 第二節(jié):完形填空(共20小題;每小題1分,滿分20分)Although I love my life,it hasnt been a lot of fun as Ive been ill for 28 years.Music has always been a great love of mine and,in my 20s,when my 21 was more manageable,I 22 ten years as a professional singer in restaurants,playing and singing folk songs.23 that

2、 was years ago and times have changed.24 I live with mother on a country farm.Two years ago,I decided that I would need to have some kind of extra work to 25 my disability pension(殘疾撫恤金).26 I needed to sleep in the afternoons,I was limited in my 27.I decided that I would consider 28 to singing in re

3、staurants.My family are all musicians,so I was 29 when I went into our local music store.I explained that I wanted to sing again but using recorded karaoke music.I knew that discs were very expensive and I really didnt have a lot of 30 to get started.And 31 you find only three to four songs out of t

4、en on a disc that you can 32 use.When I told the owner of the shop about my 33;he gave me a long thoughtful 34.“This means a lot to you,doesnt it?”he said.“Come with me.”He led me 35 the crowded shop and to a bench with a large professional karaoke box on it.He placed his large hand 36 on his treasu

5、re and said,“I have 800 karaoke songs in here.You can take your 37 and Ill record them for you.That should get you started.”I 38.Thanking him,I made a time with him to listen to all the songs and choose 39 that I could sing.I have come full circle with his help.His 40 still warms my heart and makes

6、me do just that bit extra,when I have the chance.21.A.loneliness B.sadness C.tiredness D.sickness22.A.set B.enjoyed C.kept D.shared23.A.Gladly B.Eventually C.Unfortunately D.Surprisingly24.A.Now B.Then C.Sometime D.Meanwhile25.A.add up to B.make up for C.get rid of D.take advantage of26.A.If B.As C.

7、Though D.Before27.A.movement B.condition C.choices D.positions28.A.reaching out B.living up C.getting on D.going back29.A.recognized B.interviewed C.found D.invited30.A.money B.time C.energy D.knowledge31.A.thus B.once C.seldom D.often32.A.actually B.hardly C.nearly D.formerly33.A.job B.family C.ide

8、a D.offer34.A.face B.view C.look D.sight35.A.over B.along C.towards D.through36.A.unhappily B.lovingly C.pitifully D.gratefully37.A.pick B.turn C.role D.step38.A.had to cry B.ought to cry C.should have cried D.could have cried39.A.more B.the ones C.few D.the rest40.A.courage B.devotion C.kindness D.

9、trust【點評】2011年高考英語浙江卷完形填空部分原文節(jié)選于讀者文摘(ReadersDigest)澳大利亞版,考題略有刪節(jié),并替換掉原文中超過高考范圍的詞匯,采取同義詞替換的手段使原文表述通暢所選文章延續(xù)歷年出題模式,以記敘文為題材,選取作者在生命中不平凡的階段受到陌生人幫助的事實,歌頌和贊揚人間真情和助人的美德【解析】21題,屬于上文提示法,首句中出現(xiàn)ill,此選項應(yīng)是ill的同義表達,故選D.sickness22題,屬于上文提示法,上句出現(xiàn)病情可以manageable,所以作者應(yīng)該是享受那段過去的美好時光,故選B.enjoyed此選項在2009年全國一卷完形填空部分第41題出現(xiàn)過,且也

10、為正確選項23題,屬于下文解釋法,下文出現(xiàn)發(fā)生改變,結(jié)合首句作者生病,可推出作者表達的是不幸的情緒,故選C.unfortunately此選項為高考完形填空中的的高頻選項24題,屬于轉(zhuǎn)折對比法,上文出現(xiàn)yearsago和changed,因此推出此題應(yīng)回歸現(xiàn)實,故選A.now此選項在2009年浙江卷完形填空部分第37題出現(xiàn)過,且也為正確選項25題,屬于固定搭配法,addupto總計,makeupfor彌補,補償,getridof處理,擺脫,takeadvantageof利用,此題應(yīng)選B.makeupfor此選項考生不應(yīng)陌生,2009年浙江卷完形填空部分第21題D選項曾出現(xiàn)過此詞,可見背歷年考題中的

11、選項部分的重要性26題,屬于邏輯關(guān)系法,此法多用于句子與句子之間,解決連詞的問題此題因為作者下午需要睡覺,所以受到限制故選B.As27題,屬于上文解釋法,第三段首句提到作者打算做某事,但由于病情,下午需要睡覺,所以選擇受限,故選C.choices28題,屬于前后照應(yīng)法,上文提到過幾年之前唱歌的事實,此處再次出現(xiàn)要去唱歌,故選D.goingback29題,屬于中文代入法,全家都是音樂家,所以走進音像店會被認出,故選A.recognized30題,屬于AandB法,這是并列結(jié)構(gòu),要求前后詞性與詞義要相似,幾乎在每年的高考完形中都會考查這個知識點本題and之前說東西很貴,之后理應(yīng)推出沒有足夠的錢,故

12、選A.money31題,屬于反義多一對,即四個選項中有一組反義詞,答案多在這組反義詞中出現(xiàn)此題C和D構(gòu)成反義結(jié)構(gòu),根據(jù)文章信息,故選D.often32題,屬于中文代入法,實際上一張光盤里的十首歌也只有三/四首可以用,故選A.actually33題,屬于上文提示法,上文中作者有提到過想再次唱歌的這個想法,故選C.idea34題,屬于同義辨析法,此考查點多在四級考試完形填空部分中出現(xiàn),在2008年高考英語浙江卷第26題也曾考查過,當年的難度系數(shù)約為0.32此題中的B.view強調(diào)的是眺望風景,C.look強調(diào)看的眼神,D.sight強調(diào)視力,本文店主深深地看了作者,屬于眼神之間的交流,故選C.lo

13、ok35題,屬于固定搭配法,店主帶領(lǐng)作者穿過擁擠的店鋪,從空間穿過,故選D.through36題,屬于感情色彩法,此法多用于解決形容詞或副詞下文出現(xiàn)treasure,因此可以推出店主對自己的寶物愛不釋手,心愛地觸摸,故選B.lovingly37題,屬于固定搭配法,takeyourpick,美國俚語,隨你挑選的意思,故選A.pick38題,屬于語法識別法,近幾年高考完形填空部分逐步淡化語法點考查,一般只會涉及一道C.shouldhavecried,本應(yīng)該做的事情而沒有做,放在原文中過于牽強,而本題是作者受到店主的感激,非常感動,本可以哭但沒有哭,故選D.couldhavecried39題,屬于尋

14、找重復(fù)法,31題與32題之前曾出現(xiàn)onlythreetofoursongs.canuse,對應(yīng).couldsing,故選B.theones40題,屬于主旨概況法,即所選選項要與原文中心相一致本文詳細描述店主對作者的幫助,店主的善舉感動作者,故選C.kindness第二部分:閱讀理解 AOne evening in February 2007,a student named Paula Ceely brought her car to a stop on a remote road in Wales.She got out to open a metal gate that blocked he

15、r path.Thats when she heard the whistle sounded by the driver of a train.Her Renault Clio was parked across a railway line.Seconds later,she watched the train drag her car almost a kilometre down the railway tracks.Ceelys near miss made the news because she blamed it on he GPS(導(dǎo)航儀).She had never dri

16、ven the route before.It was dark and raining heavily.Ceely was relying on her GPS,but it made no mention of the crossing.“I put my complete trust in the device and it led me right into the path of a speeding train,”she told the BBC.Who is to blame here?Rick Stevenson,who tells Ceelys story in his bo

17、ok When Machines Fail Us,points the finger at the limitations of technology.We put our faith in digital devices,he says,but our digital helpers are too often not up to the job.They are filled with small problems.And its not just GPS devices:Stevenson takes us on a tour of digital disasters involving

18、 everything from mobile phones to wireless keyboards.The problem with his argument in the book is that its not clear why he only focuses on digital technology,while there may be a number of other possible causes.A map-maker might have left the crossing off a paper map.Maybe we should blame Ceely for

19、 not paying attention.Perhaps the railway authorities are at fault for poor singalling system.Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the GPS equipment.But Stevenson doesnt say.Its a problem that runs through the book.In a s

20、ection on cars,Stevenson gives an account of the advanced techniques that criminals use to defeat computer-based locking systems for cars.He offers two independent sets of figures on car theft;both show a small rise in some parts of the country.He says that once again not all new locks have proved r

21、eliable.Perhaps,but maybe its also due to the shortage of policemen on the streets.Or changing social circumstances.Or some combination of these factors.The game between humans and their smart devices is amusing and complex.It is shaped by economics and psychology and the cultures we live in.Somewhe

22、re in the mix of those forces there may be a way for a wiser use of technology.If there is such a way,it should involve more than just an awareness of the shortcomings of our machines.After all,we have lived with them for thousands of years.They have probably been fooling us for just as long.41.What

23、 did Paula Ceely think was the cause of her accident?A.She was not familiar with the road. BIt was dark and raining heavily then.C.The railway workers failed to give the signal.D.Her GPS device didnt tell her about the crossing.42.The phrase“near miss”(Paragraph 2)can best be replaced by.A.close hit

24、 B.heavy loss C.narrow escape D.big mistake43.Which of the following would Rick Stevenson most probably agree with?A.Modern technology is what we cant live without. BDigital technology often falls short of our expectation.C.Digital devices are more reliable than they used to be.D.GPS error is not th

25、e only cause for Ceelys accident.44.In the writers opinion,Stevensons argument is.A.one-sided B.reasonable C.puzzling D.well-based45.What is the real concern of the writer of this article?A.The major causes of traffic accidents and car thefts. BThe relationship between human and technology.C.The sho

26、rtcomings of digital devices we use.D.The human unawareness of technical problems.【解析】41.答案D主人翁對這件事情發(fā)表的原因,我們因為著重關(guān)注第二段她完全依靠GPS幫她引路,但是這個高科技居然把她帶到了火車鐵軌上,害得她險些送命根據(jù)第二段最后一個話得出C答案,主人翁沒有提到,B選項是天氣影響因素,并不是造成此次事件的主要原因A很有迷惑性,但是我們仔細想一下,既然使用GPS,說明她本來就對路線不熟,才會借助高科技42.答案CGPS把她帶到了飛速運行的火車線路上,這是一次非常危險的經(jīng)歷,但是她并沒有發(fā)生意外,算是

27、死里逃生,near miss,narrow escape表達的就是這層含義其實根據(jù)第一段最后一句the train drag her car almost a kilometer down the railway tracks,火車拖著她的車差點就進入鐵軌了,所以是死里逃生啊43.答案B出現(xiàn)Stevenson觀點就35,所以我們要著重把這三段看仔細了“We put our faith in digital device,he says,but our digital helpers are too often not up to the job.”我們把信仰關(guān)注在數(shù)碼設(shè)備上,但是往往,他們卻不

28、合我們的心意,所以數(shù)碼技術(shù)常常沒有達到我們的期望詞眼“expectation”和“faith”相關(guān),值得關(guān)注44.答案A選項四個褒貶都有,說明文章中肯定存在著與他看法相悖的理論我們看第四段,“while there may be a number of other possible causes.A map makes might have left the.Maybe we should blame Ceely for not paying attention,Perhaps the railway authorities are at fault for poor signaling sy

29、stemwork out that there really is something specific wrong with the GPS equipment.”造成此次事故或者其他高科技失靈事件,可能還有其他很多原因,比如主觀人為的,或者是火車信號系統(tǒng)不好等等,But Stevenson doesnt say.所以他的觀點是片面的45.一般性最后一體都會問到主旨大意,作者的觀點等等,要做好這一題,我們要繼續(xù)往后看,67兩段點出了文章的主題思想The game between humans and their smart devices is amusing and complex.是人與

30、科技之間的游戲是復(fù)雜的,所以文章講的是人類與科技之間的關(guān)系 B46.What does the word“pump”mean in“He ran in every five minutes to pump me about the case”?A.Talk with.B.Ask for information.C.Listen to.D.Provide with evidence.47.When Sally says“The TV program kept pumping out commercials”,she may be.A.excited B.interested C.annoyed

31、D.worried48.What will the government most probably provide if it is engaged in a pump-priming program?A.Sums of money.B.Raw materials.C.Human resources.D.Media support.49.When Sylvia says“His speech was OK but it had no real punch”,she thinks it was not.A.fluent and impressive B.logical and movingC.

32、informative and significant D.interesting and powerful【解析】46.答案B這道題是現(xiàn)學現(xiàn)賣型,考查的是學生的查閱資料能力第二個三角形順數(shù)第六行講到,“to keep asking some for information:she was pumping me for details of the new project”跟問句中“pump me about the case”,跟這句話意思相符,這樣,答案就很好得出了47.答案C第四個三角形,講的是Pump的一些固定詞組搭配,第一個pump sth out第四行,to produce wor

33、ds or loud music in a way that is repeated,forceful and continuous,也可從the government keeps pumping out the same old propaganda(政治宣傳)得出或者我們結(jié)合生活常識,當我們在看喜歡的電視劇時,忽然出現(xiàn)一次又一次的廣告,我們的情緒是不是會很厭煩呢所以選擇C48.答案A在文中找到pump-priming,the government is awarding small,pump-priming grants to single mothers who are starting

34、 their own business”,award是本題的詞眼,與解題有關(guān)說到獎勵,當然跟錢少不了關(guān)系,所以選擇A49.答案D前面的一些題目是圍繞pump,本段跳躍到punch,所以要毫無顧忌地跳過pun,直接尋找有punch的板塊順數(shù)第三行,the power to be interesting and have a strong effect on people,以及緊隨其后的例子I felt the performance/speech/presentation lacked punch.看出,尤其是詞眼“speech”剛好有對應(yīng),所以選D。 CIn the more and more

35、 competitive service industry,it is no longer enough to promise customer satisfaction.Today,customer“delight”is what companies are trying to achieve in order to keep and increase market share.It is accepted in the marketing industry,and confirmed by a number of researchers,that customers receiving g

36、ood service will promote business by telling up to 12 other people;those treated badly tell tales of woe to up to 20 people.Interestingly,80 percent of people who feel their complaints are handled fairly will stay loyal.New challenges for customer care have come when people can obtain goods and serv

37、ices through telephone call centers and the Internet.For example,many companies now have to invest(投資)a lot of money in information technology and staff training in order to cope with the“phone rage”-caused by delays in answering calls,being cut off in mid-conversation or left waiting for long perio

38、ds.“Many people do not like talking to machines,”says Dr,Storey,Senior Lecturer in Marketing at City University Business School.“Banks,for example,encourage staff at call centers to use customer data to establish instant and good relationship with then.The aim is to make the customer feel they know

39、you and that you can trust themthe sort of comfortable feelings people have during face-to-face chats with their local branch manager.”Recommended ways of creating customer delight include:under-promising and over-delivering(saying that a repair will be carried out within five hours,but getting it d

40、one within two)replacing a faulty product immediately;throwing in a gift voucher(購物禮券)as an unexpected“thank you”to regular customers;and always returning calls,even when they are complaints.Aiming for customer delight is all very well,but if services do not reach the high level promised,disappointm

41、ent or worse will be the result.This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy(for example,“I know how you must feel”),and possible solutions(replacement,compensation or whatever fairness suggests best meets the case).Airlines

42、 face some of the toughest challenges over customer care.Fierce competition has convinced them at that delighting passengers is an important marketing tool,while there is great potential for customer anger over delays caused by weather,unclaimed luggage and technical problems.For British Airways sta

43、ff,a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times.They are trained to answer quickly,with their names,job title and a“we are here to help”attitude.The company has invested heavily in information technology to make sure that informa

44、tion is available instantly on screen.British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.Customer care is obviously here to stay and it would be a foolish company that u

45、sed slogans such as“we do as we please”.On the other hand,the more customers are promised,the greater the risk of disappointment.50.We can learn from Paragraph 2 that.A.complaining customers are hard to satisfy Bunsatisfied customers receive better serviceC.satisfied customers catch more attentionD.

46、well-treated customers promote business51.The writer mentions“phone rage”(Paragraph 3)to show that.A.customers often use phones to express their anger Bpeople still prefer to buy goods onlineC.customer care becomes more demandingD.customers rely on their phones to obtain services52.What does the wri

47、ter recommend to create customer delight?A.Calling customers regular.B.Gibing a“thank you“note.C.Delivering a quicker service.D.Promising more gifts.53.If a manager should show his empathy(Paragraph 6),what would be probably say?A.“I know how upset you must be.”B.“I appreciate your understanding.”C.

48、“Im sorry for the delay.”D.“I know its our fault.”54.Customer delight is important for airlines because.A.their telephone style remains unchanged Bthey are more likely to meet with complaintsC.the services cost them a lot of moneyD.the policies can be applied to their staff55.Which of the following

49、is conveyed in this article?A.Face-toface service creates comfortable feelings among customers. BCompanies that promise more will naturally attract more customers.C.A company should promise less but do more in a competitive market.D.Customer delight is more important for air lines then for banks.【解析

50、】50.答案D本題要求我們在第二段中找答案,也就是說四個選項都是出現(xiàn)在此段,在看完第一段內(nèi)容之后,其實對于文章整體的主題思想會有一個粗略的把握第二段中出現(xiàn)了兩類人,一類人受到好的服務(wù)會跟其他12人講,而受到差的服務(wù)的人就會跟20個人說,所以受到好的服務(wù)的顧客會提升公司業(yè)績51.答案C根據(jù)該詞組的字面意思,手機的憤怒,很多學生會選擇A,但是看后文說了很多關(guān)于手機服務(wù)受阻的情況,引起了顧客很多的抱怨,所以讓商家明白,對顧客滿意變得越來越急需D B選項是文中直接表達的意思,他是事件的表面情況,顯然這兒要你挖掘深層次的含義52.我們看到第五段,段首就是recommended ways of creat

51、ing customer delight include:A答案很有迷惑性,因為文本中出現(xiàn)always returning calls,但是這兒是回電話,而不是主動打電話;B也有出現(xiàn),但是商家送更多的購物券作為“thank you note”的代名詞,也不對;D promising more,而文中是under-promising,所以選擇C,就是此段括號部分的解釋53.答案A此題相對比較簡單,是信息尋找題馬上過度到第六段,找到empathy,括號部分有句話“I know how you must feel”,我理解你的感受嗎,與選項A“我知道你肯定很不開心”相符54.答案B第七段出現(xiàn)airl

52、ines,while there is great potential for customer anger over delays caused by weather,unclaimed luggage and technical problems.Potential是解題的詞眼與likely對應(yīng)55.答案C此題選用排除法A D選項此篇文章并沒有提到BC選項顯然是兩個截然不同的意思,到底是承諾多做到的少能吸引顧客呢還是答應(yīng)的少卻做得多更能吸引顧客呢,再看文章最后一句話on the other hand,the more customers are promised,the greater t

53、he risk of disappointment. DIt was Saturday.As always,it was a busy one,for“Six days shall you labor and all your work”was taken seriously back then.Outside,Father and Mr.Patrick next door were busy chopping firewood.Inside their own houses,Mother and Mrs.Patrick were engaged in spring cleaning.Some

54、how the boys had slipped away to the back lot with their kites.Now,even at the risk of having Brother caught to beat carpets,they had sent him to the kitchen for more string(線).It seemed there was no limit to the heights to which kites would fly today.My mother looked at the sitting room,its furnitu

55、re disordered for a thorough sweeping.Again she cast a look toward the window.“Come on,girls!Lets take string to the boys and watch them fly the kites a minute.”O(jiān)n the way we met Mrs.Patric,laughing guiltily as if she were doing something wrong,together with her girls.There never was such a day for

56、flying kites!We played all our fresh string into the boyskites and they went up higher and higher.We could hardly distinguish the orange-colored spots of the kites.Now and then we slowly pulled one kite back,watching it dancing up and down in the wind,and finally bringing it down to earth,just for t

57、he joy of sending it up again.Even our fathers dropped their tools and joined us.Our mothers took their turn,laughing like schoolgirls.I think we were all beside ourselves.Parents forgot their duty and their dignity;children forgot their everyday fights and little jealousies.“Perhaps its like this i

58、n the kingdom of heaven,”I thought confusedly.It was growing dark before we all walked sleepily back to the housed.I suppose we had some sort of supper.I suppose there must have been surface tidying-up,for the house on Sunday looked clean and orderly enough.The strange thing was,we didnt mention that day afterward.I felt a little embarrassed.Surely none of the others had been as excited as I.I locked the memory up in that deepest part of me where we keep“the things that cannot be and yet they are.”The years went on,then one day I was hurryin