辯論賽：網(wǎng)絡(luò)購物弊大于利辯稿【精選】

前言網(wǎng)絡(luò)商場包羅萬象，商品種類繁多，購買方便快捷，向消費(fèi)市場散發(fā)著難以抵擋的誘惑。據(jù)艾瑞咨詢數(shù)據(jù)顯示，從2001年到2006年，我國網(wǎng)絡(luò)購物的用戶規(guī)模從375萬人增加到4310萬人，與此同時網(wǎng)絡(luò)購物交易額也由6億元增長至312億元。艾瑞咨詢2012Q3電子商務(wù)交易規(guī)模199萬億隨著水果蔬菜、襯衫、電器、建材甚至鉆石都已經(jīng)搬到網(wǎng)上來賣，會有更多的細(xì)分垂直行業(yè)掀起新的網(wǎng)絡(luò)銷售，電子商務(wù)也開始由第一波的互聯(lián)網(wǎng)概念真正走向了關(guān)乎人們衣食住行的商務(wù)行為。調(diào)查在我們的調(diào)查中，不少被訪者認(rèn)為網(wǎng)上購物既方便又齊全，但也有被訪者反映了網(wǎng)上購物的商品信息不齊全，很多商品都是拿官方雜志的圖片混淆消費(fèi)者等問題。個案一小方，女，28歲，江門臺山人，自由職業(yè)者“我覺得網(wǎng)上購物弊大于利。大部分網(wǎng)店都是標(biāo)榜韓國等海外的官方圖片，以漂亮的效果圖混淆消費(fèi)者，而商品卻是仿制品，這就讓我們消費(fèi)者買得不安心，很多理性消費(fèi)者都會選擇小額消費(fèi)?！眰€案二黃先生，男，40歲，江門人，某服裝店老板“網(wǎng)上購物不能看到實(shí)物，衣物等物品也不能試穿，黑心賣家還會以次充好，把瑕疵品賣給買家。一方面，交易不安全，在實(shí)體店買賣都是現(xiàn)金交易，而在網(wǎng)上購物卻要款到發(fā)貨，根本不確定賣方是否能誠信交易；另一方面，維修困難。當(dāng)你在網(wǎng)上購買了數(shù)碼產(chǎn)品，使用出現(xiàn)故障了，你是否能得到聯(lián)保的保修服務(wù)?！眰€案三小陳，男，22歲，江門人，五邑大學(xué)學(xué)生“我曾在網(wǎng)上購買50元充值卡，買回來后發(fā)現(xiàn)卻是30元充值卡，一直也聯(lián)系不上賣家，所以在網(wǎng)上購物存在很大風(fēng)險(xiǎn)，經(jīng)營者多用虛擬網(wǎng)名注冊，經(jīng)營者的真實(shí)身份、住所等信息無法予以確認(rèn)，很多網(wǎng)上交易又是跨省市的異地交易，給受理和查處帶來困難，使消費(fèi)者的損失難以被追回?！本W(wǎng)絡(luò)購物的弊端分析我們在看到網(wǎng)上購物優(yōu)點(diǎn)的同時更要認(rèn)清它在現(xiàn)階段存在的問題，以便盡早地找到解決方案以促進(jìn)網(wǎng)上購物的良性發(fā)展?？梢哉f，現(xiàn)階段我國消費(fèi)者對網(wǎng)上購物狀況的評價(jià)是“痛并快樂著”，而這其中痛的指數(shù)要高于快樂指數(shù)。第一、交易對象認(rèn)定的模糊性。明確交易對象對于消費(fèi)者來說是非常重要的事情，這關(guān)系到法律責(zé)任的承擔(dān)問題。在傳統(tǒng)購物環(huán)境下交易對象非常明確，商店里掛的營業(yè)執(zhí)照就表明了經(jīng)營者的身份。一旦出了問題可以直接到原購物地點(diǎn)追討責(zé)任。但是在網(wǎng)絡(luò)環(huán)境下，消費(fèi)者只有通過經(jīng)營者網(wǎng)站中提供的信息了解對方，但是至于信息是否真實(shí)、對方到底是誰根本不清楚。第二、知情權(quán)難以保證。知情權(quán)是消費(fèi)者享有的一項(xiàng)基本權(quán)利也是一項(xiàng)重要權(quán)利。然而上網(wǎng)購物時，消費(fèi)者獲取信息的范圍是有限的，它并不像傳統(tǒng)購物時能看到、摸到真實(shí)立體的商品，并向售貨員詳細(xì)打聽有關(guān)商品的基本情況。此時的消費(fèi)者只能從網(wǎng)上提供的內(nèi)容中獲取有關(guān)商品的部分信息，看到的充其量也就是一張或幾張關(guān)于商品的平面照片。因此，網(wǎng)上購物的消費(fèi)者一般對商品信息的了解都是缺失的。第三、格式合同的制約。由于網(wǎng)上購物的特殊性，格式合同不可避免地成了消費(fèi)者和經(jīng)營者達(dá)成合意的必要環(huán)節(jié)。現(xiàn)在的問題是經(jīng)營者往往利用特權(quán)制定一些又長又復(fù)雜甚至危害消費(fèi)者權(quán)利的條款，有時為逃避責(zé)任還會使用一些模棱兩可的語言，一旦出了問題會以此為自己辯解。消費(fèi)者有時為了圖省事不會仔細(xì)閱讀每一條款，有時就算讀了也很有可能領(lǐng)會不到其中的微妙之處，有時即便發(fā)現(xiàn)有什么可疑的地方但為了及時買到所需商品也無所顧忌，因此，有時一個“我同意”的點(diǎn)擊會給消費(fèi)者帶來了購物后一系列的麻煩。第四、交貨延遲。付款后不能按期收到貨物的事屢見不鮮，有時付款后收不到貨物的情況也會出現(xiàn)。第五、退貨困難。網(wǎng)上購得的貨物想要退掉并不是件容易的事，經(jīng)營者往往找種種理由拒絕退貨。有時甚至直接在格式合同中明文規(guī)定某些商品不得退貨。對于在退貨范圍內(nèi)的商品，通過經(jīng)營者的規(guī)定看也根本無法退換。第六、網(wǎng)上欺詐與虛假廣告?；ヂ?lián)網(wǎng)技術(shù)使得某些商家可通過匿名的方式躲避調(diào)查，利用監(jiān)管難度大、隱蔽性強(qiáng)、傳播快的特點(diǎn)大行虛假廣告和欺詐之道，它們往往打著“跳樓價(jià)”“超值大獎等你拿”一類的旗號吸引消費(fèi)者的眼球，借機(jī)侵犯消費(fèi)者的權(quán)益而為自己牟利。第七、無人問津的售后服務(wù)。許多網(wǎng)民表示，網(wǎng)上購物的售后服務(wù)較差，有時商品出了問題經(jīng)營者能推則推，就算有售后服務(wù)也只是表面應(yīng)付一下，許多問題根本得不到實(shí)質(zhì)解決。第八、處于危機(jī)中的隱私權(quán)。這個問題是現(xiàn)在大家廣泛關(guān)注的問題，也是挑戰(zhàn)網(wǎng)絡(luò)安全的主要大敵。一些商家為了擴(kuò)大銷售額，不惜將以前消費(fèi)者的信息建立數(shù)據(jù)庫，根據(jù)其經(jīng)濟(jì)狀況、上網(wǎng)習(xí)慣等不停轟炸消費(fèi)者的郵箱以推銷自己的產(chǎn)品；更有甚者，為了眼前的經(jīng)濟(jì)利益將消費(fèi)者的信息賣給他人。此外，消費(fèi)者的信用卡賬號、密碼被篡改、被盜也是常有的事。所有這些問題如果不能及時有效地解決，肯定會制約未來網(wǎng)上購物的進(jìn)一步發(fā)展。當(dāng)今信息產(chǎn)業(yè)高速發(fā)展，商品借助網(wǎng)絡(luò)產(chǎn)生了一種新的交易方式網(wǎng)絡(luò)購物，今天很高興和對方辯友共同探討網(wǎng)絡(luò)購物利弊的問題，我方觀點(diǎn)是網(wǎng)絡(luò)購物弊大于利，首先，我們明確這樣的概念網(wǎng)絡(luò)購物指的是通過互聯(lián)網(wǎng)檢索信息，并通過訂購者發(fā)出請求，通過第三方支付工具或銀行付款，通過郵寄方式或快遞公司配送的購物方式。今天我們研究利弊的對象，是看網(wǎng)絡(luò)購物對個人，對社會，乃至對國家是利是弊。下面我方從從以下三方面進(jìn)行闡述。第一、從個人的角度出發(fā)，網(wǎng)絡(luò)購物使個人權(quán)益受到威脅。我們知道網(wǎng)絡(luò)購物需要大量的個人信息，而現(xiàn)在的網(wǎng)絡(luò)上個人信息外泄的現(xiàn)象越來越嚴(yán)重，甚至有人倒賣個人信息。再者，通過網(wǎng)絡(luò)進(jìn)行購物，消費(fèi)者難以知悉其商品和接受的服務(wù)的真實(shí)情況，由于網(wǎng)絡(luò)具有虛擬性，看得見卻摸不著，網(wǎng)絡(luò)消費(fèi)者僅能憑著自己的感官或經(jīng)驗(yàn)去判定產(chǎn)品質(zhì)量和性能。眾多消費(fèi)者對網(wǎng)絡(luò)產(chǎn)品質(zhì)量，性能了解是局部的，片面的。因此，包括因產(chǎn)品存在的瑕疵等質(zhì)量問題而引發(fā)的糾紛時常發(fā)生。由于網(wǎng)絡(luò)購物無確定的發(fā)生地，交易地而導(dǎo)致消費(fèi)者難以享有應(yīng)有的售后服務(wù)，甚至國家三包政策都難以實(shí)現(xiàn)。當(dāng)消費(fèi)者的權(quán)益受到侵害時，由于網(wǎng)絡(luò)身份信息核實(shí)難，證據(jù)真?zhèn)伪鎰e難，權(quán)利義務(wù)認(rèn)定難的三大特點(diǎn)而導(dǎo)致消費(fèi)者權(quán)益無法得到正當(dāng)?shù)木S護(hù)。無論是網(wǎng)購的過程還是網(wǎng)購的結(jié)果無一不在告訴我們，網(wǎng)絡(luò)購物弊大于利。第二、從社會層面上看，網(wǎng)絡(luò)購物引發(fā)了信譽(yù)，道德危機(jī)。我們看到教我們開網(wǎng)店的書籍，毫不避諱地告訴我們?nèi)绾螌a(chǎn)品圖片修飾到美觀甚至夸張的程度；如何編寫能夠吸引甚至忽悠消費(fèi)者的文字；如何將商家的信譽(yù)刷到一定的高度；如何刪除對商家不良的評論。當(dāng)這些東西成了開網(wǎng)店的必修課時，我們的擔(dān)心還是多余的嗎我們還看到，在網(wǎng)絡(luò)這一平臺上，走私水貨，販賣盜版等行為更加猖獗，他們瘋狂地?cái)D占正牌商家的市場，使消費(fèi)者想買真貨卻不敢買，當(dāng)正牌商家想賣真貨卻賣不出，使合法商家的利益受到了沖擊。水貨，盜版等不良風(fēng)氣的盛行，擾亂了市場的同時也必將對社會道德，社會秩序產(chǎn)生很大的不利影響。第三、從國家的角度上看，對于網(wǎng)絡(luò)購物國家監(jiān)管難度很大。中國B2B研究中心調(diào)查顯示，淘寶網(wǎng)上80以上的店主并沒有繳納任何稅金，這就證明至少有30億元的巨額稅金就這樣點(diǎn)點(diǎn)鼠標(biāo)，敲敲鍵盤之間無聲無息蒸發(fā)了。而正是因?yàn)榫W(wǎng)絡(luò)商店沒有固定的場所，導(dǎo)致了國家征稅的困難。出臺了法律條文，也因?yàn)閷?shí)施難度大，也無法減少網(wǎng)絡(luò)商店偷稅漏稅的現(xiàn)象。更驚人的是，不法分子利用網(wǎng)絡(luò)開設(shè)違規(guī)的秘密商店進(jìn)行網(wǎng)絡(luò)非法交易，甚至于管制品買賣。而對于這種現(xiàn)象，相關(guān)部門也因難找到證據(jù)而出現(xiàn)了法律想管卻管不到的局面。電子商務(wù)糾紛案件通常標(biāo)額小，數(shù)量多，目前司法資源有限又效率較低，成本高昂，無法適應(yīng)電子商務(wù)的快速發(fā)展。我們看到，對于網(wǎng)絡(luò)購物國家監(jiān)管難度很大，而這必將對于國家的利益和安全造成巨大的威脅。如今，我們看到了網(wǎng)絡(luò)購物不單單使消費(fèi)者個人安全受到了威脅，還使社會出現(xiàn)危機(jī)，而國家卻又難以控制，所以，我方認(rèn)為網(wǎng)絡(luò)購物弊大于利。對方辯友大家好首先請?jiān)试S我重申我方觀點(diǎn)網(wǎng)絡(luò)弊大于利。首先，網(wǎng)絡(luò)中有相當(dāng)多的色情和暴力信息與資源，這些信息與資源會使大學(xué)生的心理發(fā)生一定的變化，甚至影響他們的世界觀、人生觀、價(jià)值觀。其次，學(xué)生的自身特點(diǎn)之一是他們的自制能力不夠強(qiáng)，這就使他們沉迷于網(wǎng)絡(luò)，荒廢了學(xué)業(yè)，以后根本無法為祖國的建設(shè)貢獻(xiàn)出自己的力量。第三，上網(wǎng)需要一定的資金，會給家庭帶來不必要的開銷，而且很少有人能夠擁有屬于自己的電腦，那么他們上網(wǎng)的地點(diǎn)有一半以上都是在網(wǎng)吧，而網(wǎng)吧環(huán)境惡劣，也不利于他們的安全和身心發(fā)展。第四，由于網(wǎng)絡(luò)提供的信息和資源大部分是直接給出的，不利于大學(xué)生思考，不利于他們創(chuàng)新能力和思維的形成，導(dǎo)致他們沒有自己的主見和觀點(diǎn)。第五，很多人因?yàn)槊詰倬W(wǎng)絡(luò)而患有網(wǎng)絡(luò)依賴癥依賴網(wǎng)絡(luò)，即使在網(wǎng)絡(luò)上沒有意思也要呆著這對學(xué)生的身心健康都有危害。第六由于電腦一些的網(wǎng)絡(luò)軟件使其產(chǎn)生依賴最顯而易見的是QQ強(qiáng)迫癥既然是強(qiáng)迫癥就是不管怎樣都要掛著QQ或者在里面消遣時間有甚者沉迷聊天搞起了網(wǎng)戀。，綜上所述，網(wǎng)絡(luò)對于學(xué)生弊大于利。謝謝大家23辯提問1人身安全越來越?jīng)]保障2人類身體素質(zhì)大不如前3身體疾病如眼部疾病頸椎病緊張性頭痛4導(dǎo)致精神疾病患專家指出，過度使用網(wǎng)絡(luò)常常會導(dǎo)致青少年出現(xiàn)情緒障礙和社會適應(yīng)困難。5在心理方面，會出現(xiàn)注意力不能集中和持久，記憶力消退，對其他活動缺乏興趣，為人冷漠，缺乏時間感，情緒低落。6在軀體方面，會出現(xiàn)不能維持正常的睡眠周期，停止上網(wǎng)時出現(xiàn)失眠、頭痛、注意力不集中、消化不良、惡心厭食、體重下降。在行為方面，會出現(xiàn)品行障礙，產(chǎn)生攻擊行為。即上網(wǎng)成癮癥。7中學(xué)生處于生理、心理發(fā)展尚未成熟的階段8網(wǎng)上游戲、網(wǎng)上聊天和網(wǎng)上色情是網(wǎng)絡(luò)三個魔爪，是使中學(xué)生墮落的三大殺手。許多中學(xué)生一旦接觸，便深陷其中而不能自拔，因而網(wǎng)上“三魔爪”又被稱作“電子海洛因”，是殺人不眨眼的劊子手，對中學(xué)生的危害特別大9有關(guān)專家說，長時間上網(wǎng)，容易把精力，腦力耗到極點(diǎn)，進(jìn)而誘發(fā)一系列諸如經(jīng)常性頭痛，偏頭疼，視力損壞，“鼠標(biāo)手“，“電腦臉“等毛病。10青少年上網(wǎng)首先的一大危害就是會影響視力。據(jù)統(tǒng)計(jì)，經(jīng)常上網(wǎng)的學(xué)生中近視的比例大約占60。第二大危害就是電腦所釋放出來的輻射，具有相當(dāng)強(qiáng)烈的危害。1使自控能力差的同學(xué)沉溺網(wǎng)中，不能自拔，花費(fèi)大量時間上網(wǎng)，從而影響學(xué)習(xí)成績。2網(wǎng)絡(luò)良莠并存，容易接觸不良網(wǎng)頁，如色情、暴力等。又因?yàn)閷W(xué)生常常容易受人影響、自控能力差、分辨能力弱，他們常常會因?yàn)榫W(wǎng)上不良內(nèi)容而走上犯罪道路。3長時間上網(wǎng)容易造成大腦缺氧，從而造成精神萎靡、眼睛長期處于緊張狀態(tài)容易造成近視。4一些長期長時間上網(wǎng)的學(xué)生容易產(chǎn)生孤獨(dú)癥，整天沉溺于幻想中脫離現(xiàn)實(shí)，而當(dāng)他真正面對社會和人群的時候，就會因?yàn)橄胂窈途嚯x的問題產(chǎn)生退縮感，不敢正常與人溝通。5許多中學(xué)生因?yàn)榇蛞恍┍┝τ螒蚴棺约耗：苏嫒伺c游戲?qū)ο蟮膮^(qū)別，常常無意識地模仿游戲來對待身邊的人。6長期上網(wǎng)需要大量金錢，沒有錢的時候，自控能力弱的人會采取違法的方式，不擇手段地獲取金錢從而走上犯罪道路。7網(wǎng)吧這些上網(wǎng)的地方往往是無業(yè)游民、癮君子、罪犯的藏匿地點(diǎn)，在這些地方逗留時間太久往往會出意外，或受人引誘。8互聯(lián)網(wǎng)中的不良信息和網(wǎng)絡(luò)犯罪對青少年的身心健康和安全構(gòu)成危害和威脅網(wǎng)絡(luò)是一個新生事物，的確中學(xué)生的自制力和網(wǎng)絡(luò)的吸引力，可以說兩者根本是無法匹敵的。網(wǎng)絡(luò)的吸引力是無窮的，而中學(xué)生的自制力是有限的。據(jù)聯(lián)合國教科文組織的不完全統(tǒng)計(jì)，以學(xué)習(xí)為主要目的上網(wǎng)的中學(xué)生，美國占總數(shù)的20，英國為15，中國僅僅為2。這驚人的對比，恰如其分地說明了中學(xué)生的自制力不如網(wǎng)絡(luò)的吸引力PREFACENETWORKSHOPPINGCOVERANDCONTAINEVERYTHING,AWIDEVARIETYOFGOODS,BUYCONVENIENT,TOTHECONSUMERMARKETEXUDESDIFFICULTTORESISTTHETEMPTATIONACCORDINGTOAIRUICONSULTINGDATASHOWS,FROM2001TO2006,CHINASONLINESHOPPINGUSERSCALEFROM3750000TO43100000PEOPLE,ATTHESAMETIMEONLINESHOPPINGTRANSACTIONSFROM600000000YUANTO31200000000YUANOFGROWTHARICONSULTING2012Q3ELECTRONICCOMMERCETRANSACTIONSIZE199TRILLIONWITHFRUITSANDVEGETABLES,SHIRT,ELECTRICALAPPLIANCES,BUILDINGMATERIALSANDDIAMONDHAVEBEENMOVEDTOTHEINTERNETTOSELL,THEREWILLBEMORESEGMENTEDVERTICALINDUSTRYSETOFFANEWNETWORKMARKETING,ELECTRONICCOMMERCEALSOSTARTEDFROMTHEFIRSTWAVEOFTHEINTERNETCONCEPTTOTHECONCERNSPEOPLEBASICNECESSITIESOFLIFEBUSINESSBEHAVIORINVESTIGATIONOFINOURINVESTIGATION,MANYRESPONDENTSTHINKTHATONLINESHOPPINGISCONVENIENTANDCOMPLETE,BUTALSOHASTHERESPONDENTSREFLECTEDONLINESHOPPINGGOODSINFORMATIONISNOTCOMPLETE,MANYGOODSAREHOLDINGOFFICIALMAGAZINEPICTURESTOCONFUSETHECONSUMERISSUESCASESMALL,FEMALE,28YEARSOLD,JIANGMENTAISHANPERSON,FREEDOMOFOCCUPATION“ITHINKTHATONLINESHOPPINGFRAUDISMORETHANBENEFITMOSTSHOPISBILLEDASSOUTHKOREAANDOTHEROVERSEASOFFICIALPICTURES,WITHBEAUTIFULRENDERINGSTOCONFUSECONSUMERS,WHILETHECOMMODITYISIMITATION,THISLETUSCONSUMERSBUYNOTEASE,MANYRATIONALCONSUMERSWILLCHOOSESMALLCONSUMPTION“CASETWOMRHUANG,MALE,40YEARSOLD,FROMJIANGMEN,ACLOTHINGSTOREOWNER“ONLINESHOPPINGCANNOTSEETHEKIND,CLOTHINGANDOTHERARTICLESCANNOTTRY,BLACKHEARTSELLERSWILLPASS,THEDEFECTIVEPRODUCTSSOLDTOTHEBUYERONONEHAND,TRANSACTIONSECURITY,THEENTITYSTORESALESARECASHTRANSACTIONS,SHOPPINGONLINEANDITMUSTKUANDAOFAHUO,DOESNOTDETERMINEWHETHERTHESELLERCANTRANSACTIONINTEGRITYONTHEOTHERHAND,REPAIRDIFFICULTIESWHENYOUBUYONTHENETOFDIGITALPRODUCTS,THEUSEOFFAULT,WHETHERYOUCANGETWARRANTYWARRANTYSERVICE“CASETHREECHEN,MALE,22YEARSOLD,THEJIANGMENPERSON,WUYIUNIVERSITYSTUDENTS“IHADBEENINTHEONLINEPURCHASEOF50PREPAIDCARD,BUYBACKTOFINDTHATITIS30YUANOFPREPAIDCARDS,HASALSONOTCONTACTTHESELLER,SOTHEREISABIGRISKINONLINESHOPPING,OPERATORSUSINGVIRTUALREGISTER,THEOPERATORSTRUEIDENTITY,DOMICILEANDOTHERINFORMATIONCOULDNOTBECONFIRMED,MANYONLINETRANSACTIONSAREPROVINCESANDCITIESINDIFFERENTPLACESTRANSACTION,TOACCEPTANDINVESTIGATEBRINGSDIFFICULTY,MAKECONSUMERLOSSESAREDIFFICULTTOBERECOVERED“NETWORKSHOPPINGMALPRACTICEANALYSISWESEETHEADVANTAGESOFONLINESHOPPINGTORECOGNIZEITINTHEISSUETHATSHOWSSTAGEPRESENCE,SOASTOFINDSOLUTIONSTOPROMOTETHEHEALTHYDEVELOPMENTOFONLINESHOPPINGCANSAY,THEPRESENTSTAGEOURCOUNTRYCONSUMERSONLINESHOPPINGSITUATIONEVALUATIONIS“THEPAINANDHAPPINESS“,ANDTHEPAINTHANHAPPINESSINDEXFIRST,THETRANSACTIONOBJECTRECOGNIZEDTHEFUZZINESSEXPLICITTRANSACTIONOBJECTFORCONSUMERSISVERYIMPORTANT,THISRELATEDTOTHELEG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