充電：質量管理常用術語匯總(中英文對照).doc

充電：質量管理常用術語匯總（中英文對照） 【2】tender 標書normative document 標準文件supplemental 補充nonconforming product 不合格品control of nonconforming product不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格傾向purchasing 采購verification of purchased product采購的產(chǎn)品驗證 purchasing process 采購過程 【3】purchasing control procedure采購控制程序purchasing information 采購信息reference standard 參照標準reference instructions 參照細則stockhouse 倉庫measurement, analysis and improvement 測量，分析和改進measurement result 測量結果control procedure of monitoring and measuring devices測量設備控制程序planning 策劃preservation of product 產(chǎn)品保護【4】control procedure for maintenance, replacement and records of product identification產(chǎn)品標識的保持, 更換及記錄控制程序procedure for product identification and traceability 產(chǎn)品標識和可追溯性程序conformity of product 產(chǎn)品的符合性monitoring and measurement of product 產(chǎn)品的監(jiān)督和測量product plan 產(chǎn)品方案control procedure for product preservation 產(chǎn)品防護控制程序method of product release 產(chǎn)品放行方法conformity of product,product conformity 產(chǎn)品符合性product realization 產(chǎn)品實現(xiàn)planning of product realization產(chǎn)品實現(xiàn)策劃【5】product characteristics 產(chǎn)品特性input to product requirements產(chǎn)品要求的輸入product status 產(chǎn)品狀態(tài)final acceptance of product 產(chǎn)品最后驗收procedure 程序program documents 程序文件continual improvement 持續(xù)改進procedure for continual improvement of quality management system持續(xù)改進質量體系程序adequacy 充分性storage location 存放地點【6】agency personnel 代理人員submission of tenders 遞交標書adjustment 調整，調節(jié)statutory and regulatory requirements法律法規(guī)要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附錄improvement 改進mprovement actions 改進措施【7】on-the-job training 崗位技能培訓responsibility of individual department and post 各部門, 各崗位職責change identification 更改標記change order number 更改單編號process sheets 工藝單process specification 工藝規(guī)程procedure(process card) 工藝規(guī)程(工藝卡)process characteristics 工藝特性Job Description Format 工種描述單work environment 工作環(huán)境【8】impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure供方評價程序supplier provided special processes供方提供的特殊過程verification at suppliers premises供方現(xiàn)場驗證supply chain 供應鏈criteria for supplier selection, evaluation and re-evaluation供應商選擇、評估和再評估準則communication 溝通customer 顧客【9】customer property 顧客財產(chǎn)control procedure for customer property 顧客財產(chǎn)控制程序customer feedback 顧客反饋Customer Service Contact Form顧客服務聯(lián)系表customer cummunications 顧客溝通customer satisfaction 顧客滿意statistical analysis of customer satisfaction 顧客滿意度統(tǒng)計分析customer complaint 顧客投訴identificaion of customer requirements顧客要求的識別management review 管理評審【10】records from management review管理評審記錄management review control procedure管理評審控制程序management representative 管理者代表management responsibility 管理職責specified limits of acceptability規(guī)定的可接受界限specified use 規(guī)定的用途process 過程complexity of processes 過程的復雜性monitoring and measurement of processes 過程的監(jiān)視和測量operation of process 過程的運行【11】status of processes 過程的狀態(tài)process approach 過程方法process controls 過程控制process control documents 過程控制文件process performance 過程業(yè)績appropriateness 合適性changes to contractor 合同的更改contract review control procedure合同評審控制程序internet sales 互聯(lián)網(wǎng)銷售environmental conditions 環(huán)境條件【12】monogram pragram requirements會標綱要要求type of activities 活動類型infrastructure 基礎建設infrastructure 基礎設施fundamentals and vocabulary 基礎與詞匯control of records 記錄控制technical specificaion 技術規(guī)范process trace sheet 加工跟蹤單monitoring and measurement 監(jiān)視和測量monitoring and measuring device監(jiān)視和測量裝置【13】control of monitoring and measuring devices 監(jiān)視和測量裝置控制check method 檢查方法frequency of checks 檢查頻次calibration status 檢定狀態(tài)inspection and test control procedure檢驗和試驗控制程序identification procedure for inspection and test status 檢驗和試驗狀態(tài)標識程序inspection witness point 檢驗見證點inspection hold point 檢驗停止點buildings 建筑物delivery 交付【14】post-delivery activities 交付后的活動delivery activities 交付活動interface 接口acceptance of contract or orders接受合同或定單type of medium 介質類型experience 經(jīng)驗correction action 糾正措施Corrective action response time糾正措施答復時間，糾正措施響應時間management procedure for corrective actions 糾正措施管理程序corrective action response times糾正措施響應時間【15】development activity 開發(fā)活動traceability mark 可追溯性標志objectivity 客觀性Customer Service Log 客戶服務記錄簿control feature 控制特性，控制細節(jié)control features 控制細則periodic assessment of stock庫存定期評估justification 理由routine 例程，慣例，常規(guī)internal communication 內部溝通【16】internal audit 內部審核internal audit procedure 內部審核程序internally controlled standard 內控標準internal audit 內審results of internal and external audits 內外部審核結果 competence 能力 training 培訓 training needs 培訓需要 evaluate 評價records of the results of the review評審結果的記錄【17】review output 評審輸出review input 評審輸入Purchase Requisition 請購單authority 權限validation 確認concession 讓步human resources 人力資源job training of personnel 人員崗位培訓qualification of personnel 人員資格equipment control procedure設備控制程序【18】device type 設備類型order of design changes 設計更改通知單design and development control procedure 設計和開發(fā)控制程序design and development 設計開發(fā)design and development planning設計開發(fā)策劃control of design and development changes設計開發(fā)更改控制design and development review設計開發(fā)評審design and development validation設計開發(fā)確認design and development outputs設計開發(fā)輸出design and development inputs設計開發(fā)輸入【1】design and development verification設計開發(fā)驗證design validation 設計確認design documentation 設計文件編制design acceptance criteria 設計驗收準則design verification 設計驗證audit program 審核大綱 conduct of audits 審核行為audit criteria 審核準則production process control 生產(chǎn)過程控制production process control procedure生產(chǎn)過程控制程序【20】production and service provision生產(chǎn)和服務提供control of production and service provision 生產(chǎn)和服務提供的控制validation of processes for production and service provision生產(chǎn)和服務提供過程的確認production order 生產(chǎn)令identification and traceability識別和可追溯性identification and traceability maintenance and replacement識別和可追溯性維護與替換invalidate 使失效market survey 市場調研suitability 適宜性scope 適用范圍【21】controlled condition 受控狀態(tài)terms and definitions 術語與定義analysis of data 數(shù)據(jù)分析sequence 順序transfer of ownership 所有權轉移system document 體系文件statistical technique 統(tǒng)計方法outsource(vt) a process 外包過程external source 外部來源documents of external origin 外來文件【22】outsource, vt 外協(xié)unique identification 唯一的標識maintenance 維護Document Change Control 文件更改控制Request For Document Change (RDC)文件更改需求單control of documents 文件控制documentation requirements 文件要求enquiry 問詢，詢價field nonconformity analysis現(xiàn)場不符合分析relevance 相關性【23】interaction 相互作用detail design 詳細設計，詳圖設計，零件設計，施工設計sales department 銷售部sales contract 銷售合同checklist 校驗表，一覽表，檢查一覽表calibration 校準submission of action plans行動計劃的遞交documented procedures 形成文件的程序documented statement 形成文件的聲明performance requirements 性能要求【24】licensee responsibilities許可證持有者責任acceptance criteria 驗收準則verification arrangement 驗證安排verification results 驗證結果customer focus以客戶為關注點，以客戶為焦點awareness 意識introduction 引言，概述，介紹normative references 引用標準application 應用visit to user 用戶訪問【25】review of requirements related to the product 有關產(chǎn)品的要求評審competent 有能力的 effectiveness 有效性determination of requirements related to the product 與產(chǎn)品有關的要求的確定customer-related processes與顧客有關的過程preventive action 預防措施management procedure for preventive actions 預防措施管理程序planned results 預期的結果intended use 預期的用途procedure for competence, knowledge and training of personnel 員工能力, 知識和培訓程序【26】personnel training procedure員工培訓程序supporting services 支持性服務functions 職能部門responsibility 職責assignment of responsibility 職責分工workmanship 制造工藝manufacturing acceptance criteria制造驗收準則quality policy 質量方針quality programs 質量綱領quality management system 質量管理體系【27】quality management system planning質量管理體系策劃performance of the quality management system 質量管理體系業(yè)績quality plan 質量計劃quality records 質量記錄quality objectives 質量目標quality audit 質量審核quality manual 質量手冊quality problem handling form質量問題處理單quality requirements 質量要求allocation table of quality responsibilities 質量職能分配表【28】resource management 資源管理allocation of resources 資源配置general requirements 總要求，一般要求constituent part 組成部件organization 組織continual improvement of the organization 組織的持續(xù)改進size of organization 組織的規(guī)模Organizational Diagram 組織機構圖final acceptance 最終驗收work instructions 作業(yè)指導書2質量管理術語英文縮寫【29】PDCA：Plan、Do、Check、Action；策劃、實施、檢查、處置PPAP：Production Part Approval Process；生產(chǎn)件批準程序APQP：Advanced Product Quality Planning；產(chǎn)品質量先期策劃 FMEA：Potential Failure Mode and Effects Analysis 潛在失效模式及后果分析SPC：Statistical Process Control 統(tǒng)計過程控制MSA：Measurement System Analysis 測量系統(tǒng)控制CP：Control Plan 控制計劃QSA：Quality System Assessment 質量體系評定PPM：Parts Per Million 每百萬零件不合格數(shù)1QM：Quality Manua 質量手冊【30】QP：Quality Procedure 質量程序文件Quality Planning 質量策劃Quality Plan 質量計劃CMK：機器能力指數(shù)CPK：過程能力指數(shù)CAD：Computer-Aided Design 計算機輔助能力設計OEE：Overall Equipment Effectiveness 設備總效率QFD：Quality Function Deployment 質量功能展開FIFO：First in, First out 先進先出COPS：Customer Oriented Processes 顧客導向過程TCQ： Time、Cost、Quality 時間、成本、質量MPS：Management Processes 管理性過程【31】SPS：Support Processes 支持性過程TQM：Total Quality Management 全面質量管理PQA：Product Quality Assurance 產(chǎn)品質量保證（免檢）QP-QC-QI：質量三步曲 質量計劃質量控制質量改進QAF：Quality Assurance File 質量保證文件QAP：Quality Assurance Plan 質量保證計劃PFC：Process Flow Chart 過程流程圖QMS：Quality Management Systems 質量管理體系JIT：Just In Time 準時（交貨）ERP：Enterprise Requirement Planning 企業(yè)需求計劃【32】QC：Quality Control 質量控制QA：Quality Audit 質量審核Quality Assurance 質量保證IQC:In come Quality Control 進貨質量控制IPQC:In Process Quality Control 過程質量控制FQC:Final Quality Control 成品質量控制OQC:Out Quality Control 出貨質量控制4M1E:Man、Machine、Material、Method、Environment 人、機、料、法、環(huán)5W1H：Why、What、Who、When、Where、How 為何/做什么/誰做/時間/地點/如何做6S：Seiri、Seiton、Seiso、Seiketsu、Shitsuke、Safety 整理、整頓、清掃、清潔、素養(yǎng)、安全TRI值：Total Record Injury （三種）可記錄工傷值SMART精明原則：Specific Measurable Achievable Result Oriented Timed具體的描述、可以測量的、可以通過努力實現(xiàn)的、有結果導向性的、有時間性的【33】5S : 5S管理ABC : 作業(yè)制成本制度 (Activity-Based Costing)ABB : 實施作業(yè)制預算制度 (Activity-Based Budgeting)ABM : 作業(yè)制成本管理 (Activity-Base Management)APS : 先進規(guī)畫與排程系統(tǒng) (Advanced Planning and Scheduling)ASP : 應用程序服務供貨商（Application Service Provider）ATP : 可承諾量 (Available To Promise)AVL : 認可的供貨商清單(Approved Vendor List)BOM : 物料清單 (Bill Of Material)BPR : 企業(yè)流程再造 (Business Process Reengineering)【34】BSC : 平衡記分卡 (Balanced ScoreCard)BTF : 計劃生產(chǎn) (Build To Forecast)BTO : 訂單生產(chǎn) (Build To Order)CPM : 要徑法 (Critical Path Method)CPM : 每一百萬個使用者會有幾次抱怨(Complaint per Million)CRM : 客戶關系管理 (Customer Relationship Management)CRP : 產(chǎn)能需求規(guī)劃 (Capacity Requirements Planning)CTO : 客制化生產(chǎn) (Configuration To Order)DBR : 限制驅導式排程法 (Drum-Buffer-Rope)DMT : 成熟度驗證(Design Maturing Testing)【35】DVT : 設計驗證(Design Verification Testing)DRP : 運銷資源計劃 (Distribution Resource Planning)DSS : 決策支持系統(tǒng) (Decision Support System)EC : 設計變更工程變更 (Engineer Change)EC : 電子商務 (Electronic Commerce)ECRN : 原件規(guī)格更改通知(Engineer Change Request Notice)EDI : 電子數(shù)據(jù)交換 (Electronic Data Interchange)EIS : 主管決策系統(tǒng) (Executive Information System)EMC : 電磁相容(Electric Magnetic Capability)EOQ : 基本經(jīng)濟訂購量 (Economic Order Quantity)【36】ERP : 企業(yè)資源規(guī)劃 (Enterprise Resource Planning)FAE : 應用工程師(Field Application Engineer)FCST : 預估(Forecast)FMS : 彈性制造系統(tǒng) (Flexible Manufacture System)FQC : 成品質量管理 (Finish or Final Quality Control)IPQC: 制程質量管理 (In-Process Quality Control)IQC : 進料質量管理 (Incoming Quality Control)ISO : 國際標準組織 (International Organization for Standardization)ISAR: 首批樣品認可(Initial Sample Approval Request)JIT : 實時管理 (Just In Time)【37】KM：知識管理 (Knowledge Management)L4L : 逐批訂購法 (Lot-for-Lot)LTC : 最小總成本法 (Least Total Cost)LUC : 最小單位成本 (Least Unit Cost)MES : 制造執(zhí)行系統(tǒng) (Manufacturing Execution System)MO : 制令(Manufacture Order)MPS : 主生產(chǎn)排程 (Master Production Schedule)MRO : 請修(購)單(Maintenance Repair Operation)MRP : 物料需求規(guī)劃 (Material Requirement Planning)MRPII : 制造資源計劃 (Manufacturing Resource Planning)【38】NFCF : 更改預估量的通知Notice for Changing ForecastOEM : 委托代工 (Original Equipment Manufacture)ODM : 委托設計與制造 (Original Design & Manufacture)OLAP : 在線分析處理 (On-Line Analytical Processing)OLTP : 在線交易處理 (On-Line Transaction Processing)OPT : 最佳生產(chǎn)技術 (Optimized Production Technology)OQC : 出貨質量管理 (Out-going Quality Control)PDCA : PDCA管理循環(huán) (Plan-Do-Check-Action)PDM : 產(chǎn)品數(shù)據(jù)管理系統(tǒng) (Product Data Management)PERT : 計劃評核術 (Program Evaluation and Review Technique)【39】PO : 訂單(Purchase Order)POH : 預估在手量 (Product on Hand)PR : 采購申請Purchase RequestQA : 品質保證(Quality Assurance)QC : 質量管理(Quality Control)QCC : 品管圈 (Quality Control Circle)QE : 品質工程(Quality Engineering)RCCP : 粗略產(chǎn)能規(guī)劃 (Rough Cut Capacity Planning)RMA : 退貨驗收Returned Material ApprovalROP : 再訂購點 (Re-Order Point)【40】SCM : 供應鏈管理 (Supply Chain Management)SFC : 現(xiàn)場控制 (Shop Floor Control)SIS : 策略信息系統(tǒng) (Strategic Information System)SO : 訂單(Sales Order)SOR : 特殊訂單需求(Special Order Request)SPC : 統(tǒng)計制程管制 (Statistic Process Control)TOC : 限制理論 (Theory of Constraints)TPM : 全面生產(chǎn)管理Total Production ManagementTQC : 全面質量管理 (Total Quality Control)TQM : 全面品質管理 (Total Quality Management)WIP : 在制品 (Work In Process)3TS16949中英文專業(yè)術語【41】CP控制計劃，Control PlanSP支持過程，Support ProcessPPM百萬分之，Parts Per MillionMP管理過程，Management ProcessCPK過程能力指數(shù)，Process CapabilityIndexSPC統(tǒng)計過程控制，Statistical ProcessControlCOP顧客導向過程，Customer OrientedProcessMSA測量系統(tǒng)分析，Measurement SystemsAnalysisPPAP生產(chǎn)件批準程序，Production PartApproval ProcessAPQP產(chǎn)品質量先期策劃，Advanced ProductQuality Planning【42】FMEA潛在失效模式及后果分析，F(xiàn)ailure MonFailureMode and Effects AnalysisPFMEA過程潛在失效模式及后果分析，ProcessFailureMode and Effects AnalysisPPK初始過程能力指數(shù)或過程性能指數(shù)，PreliminaryProcess Index或Performance ProcessIndex高級統(tǒng)計方法advanced statisticalmethods可數(shù)型數(shù)據(jù) attributes data均值average認知 awareness基本的統(tǒng)計方法basic statistical methods二項分布binomial distribution【43】因果圖cause-effect diagram中心線central line普通原因common cause連續(xù)的consecutive控制control控制圖control limit(charts)質量和生產(chǎn)率持續(xù)改進 continualimprovement in quality and productivity累計和 cesium探測detection分布distribution【44】單值 individual位置 location平均值 mean中位數(shù)median移動極差moving range排列圖praetor chart正態(tài)分布normal distribution可操作的定義operational definition泊松分布Poisson distribution預防prevention【45】解決問題problem solving過程均值process average過程能力process capability過程控制process control過程性能process performance過程分布寬度process spread隨機性randomness二次方程式quadratic隨機抽樣random sampling極差range鏈run【46】合理子組rational subgroup鏈圖run chart樣本sample形狀shape特殊原因special cause規(guī)范specification穩(wěn)定性stability統(tǒng)計值statistic穩(wěn)定過程stable process標準差standard deviation【47】統(tǒng)計控制statistical control統(tǒng)計過程控制statistical processcontrol子組subgroupI類錯誤type error類錯誤type error變差variation區(qū)域分析zone analysis分配 apportionment基準數(shù)據(jù)benchmark data材料清單bill of material【48】特性矩陣圖characteristics matrix設計失效模式及后果分析design failuremode and effects analysis可制造性和裝配設計design formanufacturability and assembly設計信息檢查表 design informationchecklist設計評審design reviews設計確認design validation設計驗證 design verification耐久性durability失效模式分析failure modes analysis可行性feasibility【49】改善kaizen有限元分析finite element analysis維修性maintainability包裝packaging初始材料清單preliminary bill ofmaterial初始過程流程preliminary processflow chart過程失效模式及后果分析process failuremode and effects analysis仿真simulation產(chǎn)品保證計劃product assurance plan試生產(chǎn)production trial run【50】質量策劃認定quality planningsign-off可靠性reliability特殊特性special characteristics可靠性分配reliabilityapportionment同步工程simultaneous engineering子系統(tǒng)subsystem系統(tǒng)system小組可行性承諾team feasibilitycommitment進度計劃timing plan價值工程/價值分析value engineering / value analysis【51】顧客的呼聲voice of the customer過程的呼聲 voice of the process控制計劃control plan設計意圖design intent設計壽命design life實驗設計 DOE防錯error /mistake proofing排列圖pare to過程更改process change質量功能展開QFD【52】根本原因root cause過程特殊特性special processcharacteristic車輛召回vehiclecampaign認可的實驗室accredited laboratory在用零件ac