商務(wù)會(huì)談短文.doc

初次會(huì)見(jiàn)客戶(hù) Meeting with a Potential Client讀完本單元之后，您將對(duì)以下禮節(jié)有深入的了解：如何自我介紹、乘車(chē)禮節(jié)、與初遇之客戶(hù)聊天的話題、如何邀約客戶(hù)： 英文正文B: Excuse me. Are you Ms. Joan Mitchell? J: Yes, I am. From Northern Reflections of Canada. And are you Mr. Sun? B: No, maam, Im not. Im Brian Tayler, sales manager at Apex Trading. Hi. Mr. Sun asked me to come and meet you, because he was unexpectedly tied up this morning. Hes very eager to meet you, and he sends his warmest regards. J: I see. Well, its very nice to meet you, Brian. And please, feel free to call me Joan. Im not big on formalities. B: It would be my pleasure. May I help you with your bags? We have a limo waiting outside. I hope you had a pleasant flight over, Joan. J: This one was uneventful, except for a little turbulence here and there. In fact, I feel as crisp as a new dollar bill. B: Glad to hear it. Would you like an informal dinner with us tonight? Mr. Sun asked me to inquire. J: Its very nice of him, but truthfully Id rather just spend a quiet evening in the hotel. Mr. Sun wont mind? B: Not at all. He expected youd want a little R and R first. Just to confirm, you know that tomorrows meeting is scheduled for 10 a.m. at our offices? Ill pick you up at the hotel at 9:15. J: Thatll be fine. Brian, thank you so much. B: Its my pleasure. By the way, are there any sights youd like to see while youre here? J: Well, I have instructions not to mix business with pleasure on this trip. But could we see the Taipei World Trade Center, and the Hsinchu Science-Based Industrial Park? B: Thats no problem. Ill set up appointments for later this week. J: Thank you very much.中文翻譯B: 對(duì)不起，您是Joan Mitchell女士嗎？J: 我是，代表加拿大Northern Reflections。您是孫先生吧？B: 不，我不是。我是Brian Tayler，Apex貿(mào)易公司的業(yè)務(wù)經(jīng)理。您好，孫先生要我來(lái)接您，因?yàn)樗裨缤蝗挥惺聼o(wú)法分身。他非常想見(jiàn)您，要我先代他向您致意。J: 原來(lái)如此。我非常高與認(rèn)識(shí)您，Brian。叫我Joan就可以了，我是不拘小節(jié)的。B: 這是我的榮幸。讓我?guī)湍嵝欣詈脝?？我們有輛豪華轎車(chē)在外面候駕。Joan，您來(lái)臺(tái)的這趟旅途還愉快吧！J: 除了偶爾的氣流不穩(wěn)定，一路都很順利。老實(shí)說(shuō)，我覺(jué)得自己還是很有精神。B: 很高興聽(tīng)您這么說(shuō)，這是不是說(shuō)您今晚可以讓我們招待便飯？孫先生要我問(wèn)一聲。J: 他太客氣了！不過(guò)事實(shí)上我情愿在飯店休息一晚，孫先生不會(huì)介意吧？B: 當(dāng)然不是，他想您可能需要稍作休息。跟您確定一下，您知道明天的會(huì)議是早上10點(diǎn)在我們的辦公室舉行吧？我9點(diǎn)15分到飯店接您。J: 很好，Brian，謝謝您。B: 我很樂(lè)意為您服務(wù)。對(duì)了，在停留期間，您是否想去參觀一些地方？J: 嗯，上級(jí)指示我這次不能借著談公事四處游玩。不過(guò)，我們可以到臺(tái)北的世貿(mào)中心與新竹科學(xué)園區(qū)參觀嗎？B: 沒(méi)問(wèn)題，這個(gè)周末前我會(huì)安排時(shí)間。J: 非常謝謝您。 短語(yǔ)解說(shuō)be tied up 忙碌、無(wú)法脫身這詞組以被繩子綁住形容忙碌無(wú)法脫身。Mr. Smith will phone you right back; hes tied up in a meeting right now.Smith先生會(huì)馬上回電給你。但他現(xiàn)在正在開(kāi)會(huì)，走不開(kāi)。 big on 非常熱衷這詞組形容對(duì)某事偏好。反義詞為not big on而非small on。注意介詞一定要用on。Our general manager is not big on building factories overseas.我們總經(jīng)理對(duì)到海外設(shè)置工廠不感興趣。 be (as) crisp as a new dollar bill 精神奕奕這個(gè)表達(dá)十分有趣地將人的精神狀態(tài)與新鈔相比，形容神采煥發(fā)。crisp是酥脆的意思，用來(lái)形容嶄新鈔票，相當(dāng)傳神。Even though he hadnt slept all night, he looked crisp as a new dollar bill in the morning.雖然他整晚沒(méi)睡，但早上看來(lái)精神奕奕。 mix business with pleasure 利用洽公游玩mix A with B為常用語(yǔ)，形容將A與B混合。這個(gè)詞組意思是假藉公差的機(jī)會(huì)四處游玩。Even though he was on a sales trip, Brian decided to mix business with pleasure and visit some local temples.盡管Brian是在出公差，他決定藉此機(jī)會(huì)暢游當(dāng)?shù)貜R宇。 set up 約定set up有安排、準(zhǔn)備之意，set up an appointment等于make / fix an appointment。My schedule is full this week; I can not set up an appointment for tomorrow.我這禮拜的時(shí)間都排滿(mǎn)了，明天沒(méi)辦法再排出時(shí)間。 語(yǔ)法練習(xí)以下哪一句英文用法正確？A. He is eager to meet with you.B. He is eager to meet you.C. 以上皆對(duì)D. 以上皆錯(cuò) 正確答案是(C)。加不加with皆無(wú)妨，但英式英語(yǔ)大多不加with；meet with是屬于美式英語(yǔ)的說(shuō)法。值得注意的是meet當(dāng)符合解釋時(shí)，應(yīng)說(shuō)：meet the requirements（符合要求），不可說(shuō)meet with the requirements。 以下哪一句英文用法正確？A. Im small on formalities.B. Im not big on formalities. 正確答案是(B)。big在be big on這個(gè)詞組中是熱衷，偏好之意，并非大。形容人不熱衷不可用small，而必須用not big。 以下哪一句英文用法正確？A. This one was uneventful, except for a little turbulence here and there.B. This one was uneventful, except a little turbulence here and there. 正確答案是(A)。except與except for都是除了.的意思；二者最大的區(qū)別是：前后有相稱(chēng)的同類(lèi)語(yǔ)時(shí)使用except，否則就用except for。課文中uneventful與a little turbulence并非同類(lèi)語(yǔ)（前者為形容詞，后者為名詞詞組），故使用except for。 以下哪一句英文用法正確？A. Ill pick you at the hotel at 9:15.B. Ill pick you up at the hotel at 9:15. 答案是(B)。單單pick是挑選、摘采，因此(A)句的句意不合邏輯。表示接人，應(yīng)該說(shuō)pick someone up。必須注意，若是表示撿起來(lái)（某物），則需使用pick up something這樣的說(shuō)法。商務(wù)禮儀乘車(chē)禮節(jié)您知道出租車(chē)與自用轎車(chē)這兩者間的座位尊卑有何差別嗎？乘客上下車(chē)的次序又是如何呢？以下四個(gè)題目提供您正確的乘車(chē)禮節(jié)： 1.由主人駕駛時(shí)，以下何者為最上位？(1)駕駛座旁邊的座位(2)后座右側(cè)座位(3)后座左側(cè)座位(4)后座中間座位 由主人駕駛的時(shí)后，座位的先后次序?yàn)椋鹤钌衔唬厚{駛座右側(cè)座位第二位：后座右側(cè)座位第三次：后座左側(cè)座位最下位：后座中間座位 2.由主人駕駛車(chē)子時(shí)，應(yīng)請(qǐng)主客第幾位上車(chē)？(1)第一位(2)第二位(3)第三位(4)第四位由主人駕駛時(shí)，上車(chē)的次序?yàn)椋褐魅碎_(kāi)前車(chē)右門(mén)，招呼主客上車(chē)，之后后座乘客由最不重要的位子輪至最重要的位子上車(chē)， 也就是后中、后左、后右。坐后座左側(cè)的乘客應(yīng)自車(chē)后繞到左側(cè)門(mén)上車(chē)。若不便由左側(cè)門(mén)上車(chē)時(shí)，坐后座左側(cè)者可以從 右側(cè)門(mén)上車(chē)，之后再由坐中間位者、右側(cè)位者循次上車(chē)。由主人駕駛時(shí)，下車(chē)的次序?yàn)椋汉笞丝陀勺钪匾奈蛔虞喼磷畈恢匾奈蛔酉萝?chē)。主人駕車(chē)時(shí)，若前座的主客于半途下車(chē)，后座的乘客應(yīng)該要下車(chē)，補(bǔ)前面的空位，不要讓主人一個(gè)人單獨(dú)在前座駕車(chē)。 3.由司機(jī)駕駛時(shí)，以下何者為最上位？(1)駕駛座旁邊的座位(2)后座右側(cè)座位(3)后座左側(cè)座位(4)后座中間座位由司機(jī)駕駛，座位的重要次序依序?yàn)椋鹤钌衔唬汉笞覀?cè)座位第二位：后座左側(cè)座位第三次：后座中間座位最下位：前座右側(cè)座位 4.由司機(jī)駕駛車(chē)子時(shí)，應(yīng)請(qǐng)主客第幾位上車(chē)？(1)第一位(2)第二位(3)第三位(4)第四位由司機(jī)駕駛，上車(chē)的次序?yàn)椋汉笞丝陀勺畈恢匾奈蛔虞喌阶钭鹞唬簿褪呛笾?、后左、后右，坐于前右?cè)者為最后上車(chē)。坐后座左側(cè)者應(yīng)自車(chē)后繞至左側(cè)門(mén)上車(chē)。由司機(jī)駕駛，下車(chē)的次序?yàn)椋呵白覀?cè)者先下車(chē)為后座者開(kāi)門(mén)，后座乘客由最尊貴的人陸續(xù)輪流至最不重要的人下車(chē)。正式與客戶(hù)見(jiàn)面 Introductions and Etiquette內(nèi)容索引【正文】 【翻譯】 【短語(yǔ)】 【語(yǔ)法】 【禮儀】 本單元將幫助您了解以下禮儀：如何介紹客戶(hù)與上級(jí)認(rèn)識(shí)、交換名片禮節(jié)、接待禮節(jié)以及上級(jí)在場(chǎng)會(huì)談時(shí)，如何應(yīng)對(duì)進(jìn)退 英文正文B: Mr. Sun, Id like you to meet Ms. Joan Mitchell, sales manager of Northern Reflections of Canada. Ms. Mitchell, Mr. Steven Sun, general manager of Apex Trading. S: Its very nice to finally meet you, Ms. Mitchell. Id like you to have my business card. J: Thanks very much, Mr. Sun. Please accept mine. And please, call me Joan. S: Thank you, Joan. And you can call me Steven. B: Joan, if you dont mind, while you and Mr. Sun get acquainted, Im going to check on the arrangements for the meeting. J: Youre certainly on top of things, Brian. S: Youll find Mr. Taylor, Brian, is a force to be reckoned with at Apex Trading. B: Thanks for the vote of confidence, Mr. Sun. Ill be back right away. J: Steven, can you tell me in a nutshell what the retail market is like in Taiwan? S: Well, as per capita income goes up and up, the growth sector seems to be in the top-end. J: Retail is going upscale here? Taiwan is certainly growing more quickly than I had imagined. S: Yes. Things certainly have changed since I was a boy. Weve developed quickly. J: Do you think the trend will continue? S: I dont see why not. We do have some problems, but our people are still willing to work hard, and wages arent too high at this point. J: Everything Ive seen so far is very impressive. Very impressive indeed.中文翻譯B: 孫先生，讓我替您介紹Joan Mitchell女士。加拿大Northern Reflections的業(yè)務(wù)經(jīng)理。Mitchell女士，這是Steven孫先生，Apex貿(mào)易公司的總經(jīng)理。S: 非常高興終于見(jiàn)到您，Mitchell女士。請(qǐng)收下我的名片。J: 謝謝您，孫先生。也請(qǐng)收下我的名片，叫我Joan就行了。S: 謝謝您，Joan。也請(qǐng)您叫我Steven就行了。B: 如果您不介意，Joan，在您和孫先生互相認(rèn)識(shí)時(shí)，我先失陪，看看會(huì)議安排得如何。J: Brian，一切當(dāng)然在您掌握之中啰！S: 您會(huì)發(fā)現(xiàn)Brian Taylor先生是Apex貿(mào)易公司的大將。B: 孫先生，謝謝您的信任票，我馬上回來(lái)。J: Steven，可以簡(jiǎn)單地告訴我臺(tái)灣零售市場(chǎng)的現(xiàn)況嗎？S: 唔，由于每人的平均收入不斷地增高，市場(chǎng)的成長(zhǎng)領(lǐng)域似乎偏向于高價(jià)位商品。J: 此地的零售走入高價(jià)位了？臺(tái)灣的成長(zhǎng)比我想象得要快多了。S: 沒(méi)錯(cuò)，現(xiàn)在的臺(tái)灣和我小時(shí)候完全不一樣了。這里發(fā)展得非?？焖?。J: 您想這種趨勢(shì)還會(huì)維持下去嗎？S: 我不覺(jué)得有什么不行！雖然是有一些問(wèn)題，但我們的人民仍愿意勤奮工作，而且現(xiàn)階段工資仍不算太高。J: 到目前為止，我所看到的一切都令我印象深刻。真的十分深刻。 短語(yǔ)解說(shuō)get acquainted (with.) （和.）認(rèn)識(shí)，熟悉.這個(gè)常用的詞組暗示雙方從不認(rèn)識(shí)到熟識(shí)，get可換成become。若是詞組之后，要加上被認(rèn)識(shí)的對(duì)象，以介詞with連接。Our boss got acquainted with a couple of real estate agents in the Rotary Club.我們老板在扶輪社里結(jié)識(shí)了幾位做房地產(chǎn)的商人。 on top of things 完全掌握字面的意思是將問(wèn)題克服，高高踩在上面，引申為控制全局。The new manager was always worried he wasnt on top of things.新經(jīng)理一直擔(dān)心自己無(wú)法掌握全局。 (a) force to be reckoned with 值得注意的人物(a) force，力量，可以指一個(gè)團(tuán)體、事物或個(gè)人；reckon在此的意思為認(rèn)定。a force to be reckoned with是形容有成功的條件而值得注意的人物、團(tuán)體。The new company will be a force to be reckoned with in the future.這家新公司未來(lái)值得大家注意。 in a nutshell 簡(jiǎn)言之nutshell原為堅(jiān)果殼，又指極小的容器，故in a nutshell這個(gè)副詞詞組的意思是簡(jiǎn)言之。Bob told us in a nutshell what happened in the managers meeting.Bob簡(jiǎn)略地告訴我們經(jīng)理們開(kāi)會(huì)的情形。 growth sector 成長(zhǎng)領(lǐng)域這個(gè)經(jīng)濟(jì)學(xué)上的名詞是指一國(guó)內(nèi)經(jīng)濟(jì)成長(zhǎng)特別快速的領(lǐng)域；sector是區(qū)域；部門(mén)的意思。The leisure and entertainment industry is a growth sector in Taiwan.休閑娛樂(lè)業(yè)是臺(tái)灣目前的成長(zhǎng)領(lǐng)域。語(yǔ)法練習(xí)以下哪一句英文用法正確？A. While you and Mr. Sun get acquainting,.B. While you and Mr. Sun get acquainted,. （B）正確。英文中常有g(shù)et + adj.之句型；acquaint原為及物動(dòng)詞，意思是熟悉、了解，必須使用過(guò)去分詞acquainted而非現(xiàn)在分詞作形容詞。get acquainted等于become acquainted。get + adj.之句型，較口語(yǔ)化，不適用于正式寫(xiě)作。 以下哪一句英文用法正確？A. Can you tell me what the retail market is like in Taiwan?B. Can you tell me how the retail market is in Taiwan?C. 以上皆對(duì)D. 以上皆錯(cuò) 兩句皆對(duì)。What . Is like與how的區(qū)別在于What . Is like用于詢(xún)問(wèn)不改變的事物，如人的外表、個(gè)性；例：What is he like?是問(wèn)他長(zhǎng)得怎樣。而how則詢(xún)問(wèn)較易變者，如心情等，例How is he?則是問(wèn)他感覺(jué)如何。此外，how亦可用以問(wèn)他人對(duì)某事之反應(yīng)，如(B)句是問(wèn)他對(duì)零售巿場(chǎng)的反應(yīng)意見(jiàn)如何。 以下哪一句英文用法正確？A. Things had changed since I was a boy.B. Things have changed since I was a boy. （B）正確。since意思是自從.，為連接詞。since所銜接之子句應(yīng)使用過(guò)去式，而主要句子則是說(shuō)：從過(guò)去某種情況到現(xiàn)在為止，一直是如何；故主要子句應(yīng)使用現(xiàn)在完成時(shí)而非過(guò)去完成時(shí)。 以下哪一句英文用法正確？A. Wages arent too high at this point.B. Wages arent too expensive at this point. （A）正確。expensive用來(lái)形容價(jià)格(price)高，故應(yīng)該指貨品的貴，而不能指人的收入高。中文雖可以貴來(lái)形容工資，但英文必須以high， low表達(dá)高、低薪的概念，如high salary、low wages。商務(wù)禮儀 接待禮節(jié)人際關(guān)系是公司的一大資產(chǎn)，與客戶(hù)會(huì)晤時(shí)所留下的第一印象，往往影響到日后兩者之間的關(guān)系。以下三個(gè)題目提供您應(yīng)注意的接待禮儀： 1.以下何者為錯(cuò)誤的介紹順序？(1)介紹兩位同性時(shí)，介紹較年輕給較年長(zhǎng)者(2)介紹兩位同性時(shí)，介紹地位較低者給位尊者(3)介紹兩位異性時(shí)，西洋社會(huì)中通常先將女士介紹給男士認(rèn)識(shí)(4)以上皆錯(cuò)介紹二者認(rèn)識(shí)的順序，會(huì)有兩種情況：介紹兩位同性認(rèn)識(shí)：介紹較年輕、地位較低者給較年長(zhǎng)、位尊者。介紹兩位異性認(rèn)識(shí)：西洋社會(huì)中通常先將男士介紹給女士認(rèn)識(shí)。 2.以下四種待客之道，何者有待改進(jìn)？(1)訪客進(jìn)辦公室時(shí)，椅子不夠，請(qǐng)秘書(shū)為訪客找椅子。(2)客戶(hù)到訪，暫時(shí)無(wú)法分身，請(qǐng)秘書(shū)代為接待。(3)訪客進(jìn)辦公室時(shí)，您正接聽(tīng)電話，先起身致意，并以手勢(shì)示意，請(qǐng)來(lái)客坐下。(4)客戶(hù)在接待室等候，親自到接待室迎接，再一起走到辦公室。確定辦公室有足夠的座位能夠容納訪客。若等到訪客到了辦公室，再手忙腳亂的找椅子，則有損公司專(zhuān)業(yè)的形象。勿讓訪客等候。若您暫時(shí)無(wú)法分身，可請(qǐng)秘書(shū)代為接待。如果訪客進(jìn)辦公室時(shí)，您正在接電話，應(yīng)立即起身致意，并且以手勢(shì)示意，請(qǐng)來(lái)客坐下。盡量親自到接待室迎接客戶(hù)，再一起走到辦公 室。 3.以下何者屬正確的待客之道？(1)將訪客的外套擺在椅背上面。(2)把禁煙的標(biāo)志，放在明顯看得到的地方。(3)用紙杯提供茶水給客戶(hù)。(4)結(jié)束會(huì)談后，應(yīng)該起身握手道別，再讓客戶(hù)自行離開(kāi)。訪客的外套應(yīng)該掛好，不要擺在椅背上面。如果訪客有抽煙的習(xí)慣，應(yīng)該準(zhǔn)備煙灰缸。如果不愿有人在您辦公室吸煙，則應(yīng)把禁煙的標(biāo)志，放在比較明顯看得到的地方。您自己在吸煙前應(yīng)先征得訪客的同意。提供給訪客的茶水應(yīng)使用瓷杯，不宜使用紙杯 或是塑料杯。在會(huì)談進(jìn)行時(shí)，盡量避免談話中斷。結(jié)束會(huì)談后，應(yīng)該起身握手道別，親自或請(qǐng)秘書(shū)送訪客到大門(mén)。招待吃飯 Dining with Your Client詳閱本章您將了解到以下商業(yè)禮儀： 如何選擇宴請(qǐng)客戶(hù)的餐廳、點(diǎn)菜禮節(jié)、如何點(diǎn)酒、如何不露痕跡地付帳 英文正文J: This is a nice-looking place, Steven, nice atmosphere, pleasant decor, and polite service. S: They also have a wide variety of dishes from different European and North American styles. J: Seems theyve chosen their location wisely as well; right downtown in the business and retail district. S: Indeed. Theyve sold franchise operations all across the island. Ive also heard they intend to expand across Asia and to the west coast of the U.S. B: Theyve certainly got the money to do it too, judging from customer turnover. S: You know, their capital turnover is unbelievable. They cater to the entertainment needs of all the local mom-and-pop international businesses. J: Sounds like theyve discovered a real gold-mine here. Waiter: May I take your orders now? S: Would you like to order first, Joan? B: Can we rely on your knowledge of wines, Joan? J: Well, Im not an expert, but I do like a good Rhine wine once in a while. B: Im sure well all be really satisfied. J: I know both of you ordered dishes with red meat, and the rule is usually red wine with red meat, white with white. But that rule is breaking down; at least in North America. B: North Americans seem to be pretty laid-back about most rules of etiquette. J: Uh-huh. I know Im your guest here in Taiwan, gentlemen, but I would really like to pay for the meal if you dont mind, since youve been so good to me. S: Im afraid Ive pulled a fast one on you, Joan. I always prepay at this restaurant. 中文翻譯J: Steven，這是個(gè)很雅致的地方，氣氛好、裝潢討好、服務(wù)快又有禮。S: 而且這餐廳供應(yīng)許多種的菜色，有歐洲及美加口味的。J: 這家餐廳的地點(diǎn)似乎也選得極佳，正位于市中心的商業(yè)與零售區(qū)。S: 沒(méi)錯(cuò)，他們亦在全島廣建加盟店，我還聽(tīng)說(shuō)他們有意在亞洲拓展事業(yè)。還有美國(guó)西岸各地。B: 從顧客的人數(shù)來(lái)看，他們絕對(duì)有足夠的資金那么做。S: 您知道，資本周轉(zhuǎn)相當(dāng)驚人，因?yàn)樗麄兎显S多小型國(guó)際化公司招待國(guó)外客戶(hù)的需求。J: 似乎他們?cè)诖税l(fā)掘到金礦了。侍者：現(xiàn)在要點(diǎn)菜了嗎？S: Joan，您要不要先點(diǎn)？B: Joan，我們可以信賴(lài)您的品酒常識(shí)吧？J: 唔，我可不是這方面的專(zhuān)家，但有時(shí)我喜歡來(lái)一杯葡萄酒。B: 我想我們都會(huì)非常滿(mǎn)意的。J: 我知道您們兩位點(diǎn)了紅肉的主菜；一般規(guī)則是紅肉配紅酒、白肉配白酒。但這種舊俗已漸漸沒(méi)人遵守了，至少在美加當(dāng)?shù)厥侨绱?。B: 美加人士似乎對(duì)許多禮儀上的規(guī)定很不在意。J: 先生們，我知道我是您們?cè)谂_(tái)灣的客人，如果兩位不介意，我希望這一頓讓我請(qǐng)客，因?yàn)槟鷤儗?duì)我太照顧了。S: Joan，我想我恐怕把您騙過(guò)了，在這家餐廳我每次都是先付錢(qián)的。 短語(yǔ)解說(shuō)cater to 迎合這詞組可指迎合.的愛(ài)好，或設(shè)法配合.的需求、要求，等于cater for。The shop caters to a small, wealthy clientele.這家店迎合少數(shù)有錢(qián)顧客的需求。 judging from 由.看來(lái)，根據(jù).依據(jù)英語(yǔ)文法規(guī)則，主要子句與分詞子句的主詞必需要一致，才能將分詞子句之主詞省略。但judging from已成為慣用語(yǔ)，故judging from該子句所省略之主詞，與后接之主要子句之主詞雖不一致，仍為正確用法。Judging from his sales performance, he will definitely be promoted to group leader.從他的業(yè)績(jī)看，他一定會(huì)升任組長(zhǎng)。 rely on 依賴(lài)；憑借這是一個(gè)雙字動(dòng)詞，即動(dòng)詞與介詞必須合用，才算正確用法。rely，依靠，信賴(lài)；介詞on之后的受詞可以是人、事或組織。Mr. Lee relied on his secretary to prepare the report.李先生指望他的秘書(shū)來(lái)準(zhǔn)備報(bào)告。 break down 破壞、中斷break down該詞組有許多解釋?zhuān)置娼忉尀閿嗔芽芍笝C(jī)器車(chē)輛故障、計(jì)劃、會(huì)談失敗或談話中斷。The negotiations broke down because neither side would compromise.談判破裂，因?yàn)殡p方都不肯妥協(xié)。 be laid-back (about) （對(duì).）不嚴(yán)格的laid-back意思是輕松、自在，為俚語(yǔ)用法，這個(gè)詞組形容對(duì)某事的規(guī)定不嚴(yán)格。The dress code in many of Taiwans mom-and-pop companies is laid-back.臺(tái)灣許多家族式經(jīng)營(yíng)公司的對(duì)衣著的規(guī)定并不嚴(yán)格。 pull a fast one 欺騙、?；ㄕ羞@詞組可指逗趣地?；ㄕ?，也可指惡意的欺騙，全憑上下文而定。為美式俚語(yǔ)。The buyer pulled a fast one when he said he wanted a bigger discount, or no deal.買(mǎi)主說(shuō)折扣要再打多些，否則免談，其實(shí)只是在耍花招！語(yǔ)法練習(xí)以下哪一句英文用法正確？A. Ive also heard they intend to expand across Asia and to the west coast of the U.S. too.B. Ive also heard they intend to expand across Asia and to the west coast of the U.S. （B）正確。also與too意思相同，皆是也，又之意，但兩者不可同時(shí)出現(xiàn)在一個(gè)句子中。如要使用too，則(A)句該改為：Ive heard they intend to expand across Asia and to the west coast of the U.S. too. 以下哪一句英文用法正確？A. Theyve certainly got the money to do it.B. They certainly have the money to do it.C. 以上皆對(duì)D. 以上皆錯(cuò) 兩句皆對(duì)。have got與have意義相同，皆是擁有。故此二句皆正確。但嚴(yán)格說(shuō)來(lái)，have got為口語(yǔ)用法，較不正式。 以下哪一句英文用法正確？A. Would you like to order first, Joan?B. Do you like to order first, Joan? （A）正確。like后接不定詞，表示喜愛(ài)做某事；如(B)的句意使成為詢(xún)問(wèn)Joan是否有先點(diǎn)菜的偏好；而would like等于want想要。文中孫先生想詢(xún)問(wèn)Joan的是要不要先點(diǎn)菜，故應(yīng)該選(A)。 以下哪一句英文用法正確？A. North Americans seem to be pretty laid-back about most rules of etiquette, according to what Ive seen.B. North Americans seem to be pretty laid-back about most rules of etiquette, from what Ive seen. （B）正確。因?yàn)閍ccording to所根據(jù)的必須為一項(xiàng)消息來(lái)源或別人的言談，如果是自己的意見(jiàn)和看法就不可用according to。此外值得注意的是：opinion與reason皆不可與according to合用，例如according to my opinion或according to all these reason皆是誤用，正確的用法應(yīng)為in my opinion與for all these reasons。商務(wù)禮儀 點(diǎn)酒須知中國(guó)人喝酒講求豪爽，不但自己干杯，亦不放過(guò)在座的客人；這樣的游戲規(guī)則在西方社會(huì)是行不通的。以下三個(gè)題目提供您西方的飲酒須知： 1.以下何者較常被選作飯前酒？(1)啤酒(2)杜松子酒(gin)(3)白蘭地(brandy)(4)白葡萄酒飯前酒(aperitifs)，通常是在宴會(huì)前所飲用的酒。一般來(lái)說(shuō)，我們會(huì)選用像杜松子酒(gin)或是雪莉 (sherry)等不甜而且能夠刺激胃口的酒類(lèi)。 2. 食用魚(yú)類(lèi)食物時(shí)，通常會(huì)搭配那一種酒？(1)雪莉(sherry)(2)白葡萄酒(3)紅葡萄酒(4)香檳席上酒，也就是所謂的table wines，也就是我們?cè)诔燥埖臅r(shí)候所飲用的酒。一般來(lái)說(shuō)，大家會(huì)使用葡萄酒 wines，在選用葡萄酒的時(shí)候，會(huì)搭配不同的食物：魚(yú) - 白葡萄酒(不宜過(guò)甜)紅肉 - 紅葡萄酒生蠔或貝類(lèi) - 無(wú)甜味之白葡萄酒甜點(diǎn)、水果 - 香檳湯 - 雪莉 (sherry)、馬德拉酒(Madeira) 3.以下何者較常被選作飯后酒？(1)啤酒(2)杜松子酒(gin)(3)白蘭地(brandy)(4)白葡萄酒飯后酒(liqueurs)，通常是在飯后的時(shí)候飲用，也就是酒精的濃度比較高的酒。一般來(lái)說(shuō)，像是白蘭地(brandy)或是干邑(cognac)。會(huì)議籌備 Preparations for a Meeting閱讀本章之后，您對(duì)下列事項(xiàng)將有深入的了解：如何做好會(huì)議通知、如何排定議程、會(huì)議報(bào)告的準(zhǔn)備、如何控制會(huì)議進(jìn)行的時(shí)間 英文正文B: Linda, is everything going well for tomorrows meeting with Ms. Mitchell? L: Yes, Brian. Everyone has been told by external memo. Ive also made sure of the meeting schedule with each presenter, personally. B: Great. We dont want any big problems. L: Gotcha. I know such an important account could easily be lost through an embarrassing mistake. B: Youre so right. Ms. Mitchell is as sharp as a tack, so we need to pay extra attention to detail. By the way, are the audio-visual aids ready? L: Yes. There were a few bugs with the slide presentation but theyve all been taken care of. B: Youd better double- and triple-check, just to make sure. L: Ill get right on it. Ill spend the rest of the day proofreading all supporting documentation. B: Well then, now Id like to set the meeting schedule once and for all. L: OK. First weve got a little time for general introductions, then introductions of each presenter to Ms. Mitchell. After the intros, David Smith will open with a ten to fifteen minute demo. B: Tell him to be sure not to go over fifteen, unless Ms. Mitchell has a lot of questions. L: I know Westerners generally dont like to wait until after a presentation to start asking questions, so Ive asked Mr. Smith to use a flexible format. B: After the demo, each of the other presenters will follow as scheduled; no changes there. And Id like you to set up a lunch right after the meeting, for Mr. Sun and Ms. Mitchell. L: Ill tell Mr. Sun. Its a little short notice, but I think it can be arranged. 中文翻譯B: Linda，明天與Mitchell女士的會(huì)議一切都沒(méi)問(wèn)題嗎？L: Brian，沒(méi)問(wèn)題。已經(jīng)用對(duì)外備忘錄通知大家了，我也當(dāng)面與每位上臺(tái)做簡(jiǎn)報(bào)者確定會(huì)議的議程。B: 很好，我們不希望有任何大差錯(cuò)。L: 我懂您意思，我知道這么一位大客戶(hù)，可能會(huì)因?yàn)橐粋€(gè)不當(dāng)?shù)腻e(cuò)誤而失去。B: 您說(shuō)得一點(diǎn)都沒(méi)錯(cuò)，Mitchell女士精明得很，所以我們連小地方也要注意。對(duì)了，所有的視聽(tīng)器材都準(zhǔn)備好了嗎？L: 準(zhǔn)備好了?；脽魴C(jī)的放映本來(lái)有些毛病，不過(guò)現(xiàn)在已經(jīng)修好了。B: 你最好再仔細(xì)檢查，確定一切都沒(méi)問(wèn)題。L: 我馬上照辦。我想今天把所有的輔助文件都校對(duì)好。B: 唔，我想現(xiàn)在干脆就把會(huì)議時(shí)間表定下來(lái)。L: 好，首先做簡(jiǎn)短的總介紹，之后把每位報(bào)告者介紹給Mitchell女士。介紹之后，David Smith首先做10至15分鐘的簡(jiǎn)報(bào)。B: 告訴他千萬(wàn)不要超過(guò)15分鐘，除非Mitchell女士有很多問(wèn)題。L: 我知道西方人通常不會(huì)等到報(bào)告結(jié)束后，才開(kāi)始發(fā)問(wèn)，所以我要求Smith先生采取彈性的報(bào)告形式。B: 簡(jiǎn)介之后，其它的報(bào)告者就依議程上臺(tái)報(bào)告，不再變動(dòng)。我希望你能在會(huì)議一結(jié)束后為孫先生與Mitchell女士安排一頓較早的午餐。L: 我會(huì)告訴孫先生。這有點(diǎn)匆促，但我想還是可以安排的。 短語(yǔ)解說(shuō)be (as) sharp as a tack 精明機(jī)靈tack為大頭針，sharp是指精明、反應(yīng)快，以tack比喻人精明之程度，為美式俚語(yǔ)。第一個(gè)as可以省略。Because the new salesman was as sharp as a tack, he was quickly promoted.由于新業(yè)務(wù)員聰明機(jī)靈，他馬上升官了。 double/triple-check 仔細(xì)檢查double為兩次，triple三次。依字面上解釋是一而再、再而三地查對(duì)，引申為仔細(xì)檢查。Wed better double-check our accounts itinerary to make sure hes not too hurried.我們最好仔細(xì)看看客戶(hù)的行程，確定他不會(huì)太趕。 get right on it 馬上照辦為口語(yǔ)用法，表示接到指示后，隨即進(jìn)行。As soon as our boss gave us the instructions, we got right on it.一等老板給我們指示，我們馬上照辦。 once and for all 最后地；斷然；干脆為副詞詞組，是說(shuō)就這一次，以后絕不，也就是干脆斷然地。Kevin decided to ask the Boa