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CONSUMER&
BRANDBrandKPIs
for
outdoor
fashion:
Kühlin
the
United
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Kühl’sperformance
intheoutdoor
fashion
market.Fieldwork:February-March
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202472%
of
Kühl
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Kühl’sbranding
resonates
more
with
Millennials?Kühl
generally
appealstomen
more
than
women?Kühl
ranksoutsidethe
Top
10
inawareness
within
theoutdoor
fashion
market?Thepopularity
ratingof
Kühl
is22%?Among
Kühl
enthusiasts,57%
fallunderthe
high-income
category?Kühl
ranksoutsidethe
Top
10
inownership?Consumers
want
theiroutdoor
fashionbrandsto?Interms
of
loyalty,Kühl
is
outsidetheTop10
inthehavereliability,authenticity,andhighvalueUnited
States?Kühl
hasascore
of16%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Kühl
at
72%Brand
profile:
snapshotBrand
performance
of
Kühl
intheUnited
States72%22%20%18%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Outdoor
fashion
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=251,
respondents
who
know
the
individual
brand
(popularity),
n=251,
respondentswho
know
the
individual
brand
(ownership),
n=46,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=251,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Kühl’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations46%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeKühl
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatKühlislikedby7%
of
Babyboomers
and21%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is9%
and27%,
respectively.38%27%26%25%21%ForMillennials
andGen
Z,
46%
and
25%
feel
positivelytowards
Kühl,versus
38%
and26%.
Socurrently,forKühl,
Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.9%7%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestooutdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:n=56,
Kühl
enthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Kühl
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Kühl
shows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Kühl
hasasimilar
proportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.7%9%48%52%48%52%52%
ofmen
likeKühl
compared
to48%of
women,
whereas
forthe
overallindustry,52%
of
men
own
outdoorfashioncompared
to48%
of
women.91%88%7%
of
Kühl
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=56,
Kühlenthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Kühl
enthusiasts,
57%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.16%20%Single39%16%20%CoupleSingleparentNuclear57%
ofKühlenthusiastsare
fromhigh-income
households.Kühl’sbrandisgenerally
enjoyed
morebyconsumers
who
arepartof
anuclearhousehold,
41%
ofKühlenthusiastshavethiscurrent
livingsituation.58%5%9%41%33%28%24%Multi-generational18%4%6%14%15%ExtendedOther24%4%7%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=56,
Kühl
enthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
outdoor
fashion
brands
to
have
reliability,
authenticity,and
high
valueBrand
profile:
qualitiesQualitiesownerswant
from
outdoor
fashion
brandsForoutdoor
fashion,the
top
threequalitiesowners
want
fromabrandarereliability,
authenticity,and
highvalue.Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernessHowever,
forKühl
owners
the
top
3attributesthey
actuallywant
arefriendliness,
honesty
/trustworthiness,andsustainability.60%40%20%0%SocialresponsibilityCoolnessThequalitiesthatKühl
enthusiastsareleast
focused
onare
inclusiveness
andthrill/excitement.ReliabilityExclusivityKühl
should
work
on
promotingauthenticityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
outdoor
fashion,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comes
tooutdoorfashion,
which
ofthe
following
brands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:n=46,
Kühl
owners’,n=56,
Kühl
enthusiast,
n=984,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Kühl
fans,
57%
state
that
they
get
excited
about
outdoor
fashionproductsBrand
profile:
attitudesWhat
doconsumersthink
ofoutdoor
fashion
ingeneral?62%57%46%43%43%39%31%30%26%22%21%20%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutoutdoor
topicsrelating
tofashionproducts
outdoor
fashionIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
outdoor
fashion
do
youagree
with?”;
Multi
Pick;“When
it
comes
tooutdoor
fashion,
which
of
the
following
brands
do
you
like?”;Multi
Pick;Base:
n=56,
Kühl
enthusiast,
n=984,
outdoorfashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1172%
of
Kühl
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
outdoor
fashion,the
averageawareness
ofabrandinthe
United
Statesis33%.Awareness
ofKühl,however,
isat20%.Awareness22%
ofU.S.
outdoor
fashionowners
saytheylikeKühl,compared
to
anindustryaverage
brandpopularity
of32%.18%
ofindustryowners
inthe
United
Statessay
theyown
Kühl,
with
the
average
ownership
of
abrand
at24%.BuzzPopularity72%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of76%.Kühl
hasbeen
noticed
less
inthe
media
compared
toother
brands,with
a“Buzz”score
of16%
compared
to20%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Outdoor
fashion
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=251,
respondents
who
know
the
individual
brand
(popularity),
n=251,
respondentswho
know
the
individual
brand
(ownership),
n=46,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=251,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Kühl
ranks
outside
the
Top
10
in
awareness
within
the
outdoor
fashion
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofKühlRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1TheNorth
Face82%81%67%51%50%38%29%27%24%23%20%2Columbia3EddieBauerPatagoniaDr.
MartensREI45Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Marmot8Black
DiamondMammutOutofallrespondents,
20%
were
aware
of
Kühl.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.80%9AwarenessN/A10OutdoorResearch13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Kühl
is
22%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofKühlRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1TheNorth
Face68%63%46%43%40%36%31%30%29%28%22%2ColumbiaPatagoniaEddieBauerDr.
MartensREI34Outofconsumers
who
knew
thebrand,
22%
saidtheyliked
Kühl.This
ranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.567SmartwoolBlack
DiamondArc'teryx878%9PopularityN/A10icebreaker14
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=251,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Kühl
ranks
outside
the
Top
10
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofKühlRank#
BrandUsage
%55%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
outdoorfashion,which
ofthefollowing
brandsdoyouowncurrently?”.1TheNorth
Face18%2Columbia52%3Patagonia30%Outofconsumers
who
knew
thebrand,
18%
saidtheyowned
Kühl.Thisranksthemoutsidethe
Top
10compared
to
other
brandssurveyed
inthismarket.4Dr.
MartensBlack
DiamondicebreakerEddieBauerREI29%527%626%726%824%82%9SmartwoolMountain
Hardwear23%UsageN/A1020%15
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youown
currently?”;Multi
Pick;
Base:
n=251,
respondentswho
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,Kühl
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofKühl’sconsumersRank#
BrandLoyalty
%95%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Arc'teryx2TheNorth
FaceREI90%28%383%4ColumbiaSmartwoolprAna82%582%679%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
outdoor
fashion,which
of
the
following
brandsareyou
likely
topurchaseagaininthe
future?”.7OutdoorResearchPatagoniaEddieBauerMarmot79%72%879%977%Outofrespondents
whohaveowned
Kühl,
72%
saidthey
would
purchasethebrandagain.LoyaltyN/A1074%16
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
are
youlikely
to
purchase
againin
the
future?”;
Multi
Pick;Base:n=46,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Kühl
has
a
score
of
16%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofKühlRank#
BrandBuzz%38%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1TheNorth
Face16%2ColumbiaBlack
DiamondPatagoniaDr.
MartensJack
WolfskinicebreakerArc'teryx34%329%Outofconsumers
who
knew
thebrand,
16%
saidtheyhadheardaboutKühlinthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.426%525%623%722%822%84%9REI19%BuzzN/A10EddieBauer18%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=251,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudience
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