項(xiàng)目管理PMP資料-LESSONS-LEARNED

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LESSONSLEARNED

ProjectTitle:

DatePrepared:

ProjectPerformanceAnalysis

WhatWorkedWell

WhatCanBeImproved

Requirementsdefinitionandmanagement

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveindefiningandmanagingrequirements."

A1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedindefiningandmanagingrequirements."

A2

Scopedefinitionandmanagement

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveindefiningandmanagingscope."

B1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedindefiningandmanagingscope."

B2

Scheduledevelopmentandcontrol

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveindevelopingandcontrollingtheschedule."

C1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedindevelopingandcontrollingtheschedule."

C2

Costestimatingandcontrol

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveindevelopingestimatesandcontrollingcosts."

D1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedindevelopingestimatesandcontrollingcosts."

D2

Qualityplanningandcontrol

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveinplanning,assuring,andcontrollingquality.Specificdefectsareaddressedelsewhere."

E1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedinplan-ning,assuring,andcontrollingquality.Specificdefectsareaddressedelsewhere."

E2

Humanresourceavailability,teamdevelopment,andperformance

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveinworkingwithteammembersanddevelopingandmanagingtheteam."

F1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedinworkingwithteammembersanddevelopingandmanagingtheteam."

F2

Communicationmanagement

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveinplanninganddistributinginformation."

G1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedinplanninganddistributinginformation."

G2

Stakeholdermanagement

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveinmanagingstakeholderexpectations."

H1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedinmanagingstakeholderexpectations."

H2

Reporting

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveinreportingprojectperformance."

I1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedinreportingprojectperformance."

I2

Riskmanagement

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveintheriskmanagementprocess.Specificrisksareaddressedelsewhere."

J1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedintheriskmanagementprocess.Specificrisksareaddressedelsewhere."

J2

Procurementplanningandmanagement

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveinplanning,conducting,andadministeringcontracts."

K1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedinplanning,conducting,andadministeringcontracts."

K2

Processimprovementinformation

HYPERLINK\o"Listanyprocessesthatweredevelopedthatshouldbecontinued."

L1

HYPERLINK\o"Listanyprocessesthatshouldbechangedordiscontinued."

L2

Product-specificinformation

HYPERLINK\o"Listanypracticesorincidentsthatwereeffectiveindeliveringthespecificproduct,service,orresult."

M1

HYPERLINK\o"Listanypracticesorincidentsthatcanbeimprovedindeliveringthespecificproduct,service,orresult."

M2

Other

HYPERLINK\o"Listanyotherpracticesorincidentsthatwereeffective,suchaschangecontrol,configurationmanagement,etc."

N1

HYPERLINK\o"Listanyotherpracticesorincidentsthatcanbeimproved,suchaschangecontrol,configurationmanagement,etc."

N2

LESSONSLEARNED

RisksandIssues

HYPERLINK\o"Identifyrisksorissuesthatoccurredthatshouldbeconsideredtoimproveorganizationallearning."

RiskorIssueDescription

HYPERLINK\o"Describetheresponseanditseffectiveness."

Response

HYPERLINK\o"Provideanyadditionalinformationneededtoimprovefutureprojectperformance."

Comments

QualityDefects

HYPERLINK\o"Describequalitydefectsthatshouldbeconsideredinordertoimproveorganizationaleffectiveness."

DefectDescription

HYPERLINK\o"Describehowthedefectswereresolved."

Resolution

\o"Indicatewhatshouldbedonetoimprovefutureprojectperformance."

Comments

VendorManagement

HYPERLINK\o"Listthevendor"

Vendor

HYPERLINK\o"Describeanyissues,claims,ordisputesthatoccurred."

Issue

\o"Describetheoutcomeorresolution."

Resolution

\o"Indicatewhatshouldbedonetoimprovefuturevendormanagementperformance."

Commen