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TheB2B
Renaissance
DriversofB2B
AdEffectiveness
OurGoal:
ToquantifythedriversofB2Badperformance
amongBusinessDecisionMakers.
2
TheB2B
Renaissance
BeyondFunctionality
toEmotionalConnection
There'sagrowingacknowledgmentthatestablishingemotionalconnectionswithclientsandstakeholdersiscrucial.
ElevatedEmphasisonStorytelling
B2Bbrandsaremovingbeyondthepurelyfunctionalaspectsoftheir
productsorservices.
3
We
RanSome
Experiments
Weconductedcontrolledtestingof67Sponsored
ContentAdsintheLinkedInnewsfeedtomeasuretheireffectivenessamongst
BusinessDecisionMakers.TheadformatscomprisedofSingleImageAdsandVideoAds.
Brands
67
Ads
1,773
LinkedInUsers
#ofExposures
SingleImageAds
DisplayAdsareaSponsoredContentadformatonLinkedIn.TheseadsfeatureoneimageandareseamlesslyintegratedintotheLinkedInfeedoftargetedprofessionals,accessibleonboth
desktopandmobiledevices.Theyservemultiple
purposes:generatingleads,drivingbrandawareness,andnurturingrelationships
throughoutthesalescycle.
VideoAds
VideoAdsareanotherSponsoredContentad
formatonLinkedIn,offeringadynamicwaytoengageprofessionalaudiencesatscale.TheseVideoAdsarepresentedwithintheLinkedIn
feed,providingcaptivatingvideoexperiences.VideoAdsareversatileandsupportvarious
objectivesacrossthemarketingfunnel,cateringtoallstagesofaudienceengagement.
4
Participants
Survey
Our
Method
LinkedInuserswererecruitedfroma
nationallyrepresentativeonlinesurveypanel.
Total
Participants:n=1,773Exposuresmeasured:n=3,024
Participantswere
surveyedtogettoknowthembetter,includingtheirmediahabits,role
atcompanyand
decision-making
responsibilitiesatwork.
5
AdExposure
ParticipantsweredriventocontrolledversionofLinkedIntoexploretheirfeed,whichexactly
mirroredtheplatform.Testorcontroladswererandomlyservedtotheparticipants.
Testads:
SingleImageAdsand
VideoAdsfortestbrand.
Controlads:
Publicservice
announcement.
Measurement
Afterexploringthefeedparticipantsweredriventoasurveytomeasure
traditionalbrandmetricsandcollectcreative
feedback.
Whatarethe
StrongestDriversofB2BAds?
WeusedstatisticalmodellingtoquantifythestrongestdriversofbrandingKPIs.
PurchaseConsideration
米
BrandPerceptions
kplsMEASURED
BrandFavorability
ResearchIntent
6
Creativeattributesmeasured:
Hadalotofemotionalappeal
Feltrelatable
Hadstrongstorytelling
FeaturedcharactersIconnectedwith
Hadaclearmessage
Wasmemorable
Sharedauniqueperspective
Feltrefreshing
Mademefeelsomething
Wascreative
Washumorous
WhatTheData
SaysAbout
CreativityInB2B
7
ImpactofB2BAds
AmongBusinessDecisionMakers
-Delta(absolutedifferencebetweentestandcontrolgroup)
DisplayAds bVideoAds
Weknow
bothdisplay
andvideoB2Badswork.
B2Badshavethepowertoimprove
brandopinionsanddriveconsideration.
VideoanddisplayadssignificantlyincreasebrandKPIs.
BrandFavorability
ResearchIntent
+9%↑
+12%↑
PurchaseConsideration(Product)
+8%↑
米
+9%↑
+5%↑
+8%↑
8
BusinessDecisionMakersn=2,032:DisplayAdscontroln=537,DisplayAdsexposedn=461;VideoAdscontroln=632,VideoAdsexposedn=402↑=significantdifferencebetweencontrolandtestat>=90%confidence
However,BusinessDecisionMakers
areunderwhelmedbytheB2Badstheytypicallysee.
B2Badslackhumor,emotionalappeal,characterstheycanconnectwith,andauniqueperspective.
AmongBusinessDecisionMakers
PerceptionsofTypicalB2BAds
36%
36%40%
64%64%
Humorous
EmotionalAppeal
60%
CharacterConnection
41%
59%56%
56%
UniquePerspective
44%
44%46%
StrongStorytelling
Memorable
Relatable
54%
ClearMessage45%
55%
9
BusinessDecisionMakersn=2,032
Q:HowoftendoyouseeadsforB2B(i.e.,business-specific)products/professionalservicesthat…
Noindustryverticalisimmune.
BusinessDecisionMakersdon’toftenseecreativityinB2Bads,regardlessofthevertical.
Auto
Retail
Education
Healthcare
Tech
FinancialServices
Agency
69%
67%
57%
62%
62%
59%
56%
64%
59%
54%
56%
55%
51%
58%
64%
56%
55%
53%
55%
51%
42%
60%
63%
66%
56%
54%
58%
61%
61%
55%
48%
52%
57%
50%
52%
49%
54%
54%
55%
49%
43%
49%
55%
42%
47%
49%
46%
48%
41%
52%
56%
55%
49%
53%
53%
41%
Perceptionsof
TypicalB2BAds,byVertical
AmongBusinessDecisionMakers
-%Somewhat/NotOften
HumorousCharacterconnection
UniqueperspectiveEmotionalappeal MemorableRelatable
ClearmessageStrongstorytelling
0%100%
10
BusinessDecisionMakersn=2,032
Q:HowoftendoyouseeadsforB2B(i.e.,business-specific)products/professionalservicesthat…Q:Whichindustryverticaldoyoucurrentlyworkin?(selectallthatapply)
I’d
suggestthemtoothers
40%
BusinessDecision
Makerssaymore
creativeadswoulddrivetheirinterest
&action.
Morecreativeadswouldencouragenextstepsandevenforgepersonal
connectionswiththosewhomakethepurchasedecisionsfortheircompany.
I’dfeel
acloser
connection
withthem
38%
I’dbemorelikelyto
lookintotheirotherproducts/services
49%
I’dbemorelikelybeonthelookoutforthem
46%
EffectofMore
CreativeB2BAds
AmongBusiness
DecisionMakers
I’drespectthemmore
I’dbemorelikelytotalk
-%Selected
aboutthem
43%
33%
11
BusinessDecisionMakersn=2,032
Q:Ifyouwitnessedacompanycreatingadsforbusinessproducts/professionalservicesthatfeaturedmorecreativity
intheirads(e.g.,humor,goodstorytelling),howwouldthatimpactyouropinionofthem,ifatall?(selectallthatapply)
+40%↑
PurchaseConsideration(Brand)
It’snotjustwhatdecisionmakerssay–it’showtheyrespondtoadvertising.
+34%↑
ResearchIntent
Whenadsare“creative”,theyworksignificantlyharderforB2Bbrands.
+23%↑
“IsaBrandIPrefer”
AmongBusinessDecisionMakers
-ModelledLift%(ratiobetweenoutcomeswithandwithoutadcreativity)
ImpactofPerceived
CreativityonBrandKPIs
WhenB2Badsare seenas“creative”, BusinessDecisionMakersare40%more likelytoconsiderpurchasingthebrand.
+15%↑
“IsaBrandIFeelConnectedTo”
12
BusinessDecisionMakersn=2,032
WhenB2Badsarecreative,theygetmoreengagement.
AdsthatareperceivedascreativehavehigherviewtimesandgetmorelikesamongBusinessDecisionMakers.
ImpactofPerceivedCreativity
AmongBusinessDecisionMakers-Scoresforadsperceivedas“creative”indexedtoaverageadscores
13
BusinessDecisionMakersn=2,032
+24
ABOVE
IndexedtoAvg.(100)
Time
inView
(secs)
ABOVE
+21
IndexedtoAvg.(100)
#ofLikes
WhatTo
KnowWhenPlanning
14
B2Bbrandshavemanyavenuesforcreativity.
AI99
?HavingtheabilitytouseAIasaplatformtodo
anythingthatyouwouldliketodocreatively.
?TointegrateAIwithyourcompanyandimprovetheexperience.
Good
visuals/colors
?Thevisualsstoodout
most.Theadwascolorfulandmemorable.
?Setdesignandvisualsoveralllookedeye
catching.
Partnerships
?ItwascreatedbecausethisisagoodtimeoftheyeartousetheNFLwithyourbrandtograb
attention,makeit
appealingandpromotegoodstorytelling.
Humor
?Thepromotedcontentstoodoutascreative
becauseitfeatured
humorousscenariosandhumorousstorytelling.
?[Thecontent]usedhumortoconveythemessage.
Animal
presence
?Ithinkhavinganimalsinthevideopromotion
madeitmorecompelling.
?Theuseofanimalsandnatureinsteadofpeopleinoffices.
FeedbackfromBusiness
DecisionMakersonwhy
promotedcontentstoodoutas“creative”.
Diversity
?Ithighlightedtheirdiversecustomerloyaltyina
uniqueandengagingway.
?Differentgendersand
raceallcometogether
forthesamereason...
promotesalesfromtheircompany.Greatforsmallcompanies.
15
BusinessDecisionMakersn=2,032
Q:Youmentionedthepromotedcontentwascreative.Whataboutthepromotedcontentstoodoutascreativetoyou?
AmongBusinessDecisionMakers
-ModelledLift%(ratiobetweenoutcomeswithandwithoutadcreativity)
Fordrivingshorttermobjectives,B2Bbrands
shouldfocusonmessageclarity.
Whilegoodstorytellinghasan
impactonResearchIntent,havingaclear,memorablemessageisthestrongestdriver.
DriversofResearchIntent
Thead.[ResearchIntentDrivers]
wasmemorable
34%
29%
hadaclearmessage
__wascreative
__sharedaunique
__hademotionalappeal
MessageClarity
B2Badsare29%less
effectiveiftheydon’thaveaclear
message
perspective
__feltrelatable
__feltrefreshing
__mademefeelsomething
__hadstrongstorytelling
featuredcharactersIconnectedwith
washumorous
0%20%40%
16
BusinessDecisionMakersn=2,032
Forlongertermgrowth,B2Badsshouldinclude
anemotional
componentandshareauniqueperspective.
AmongBusinessDecisionMakers
-ModelledLift%(ratiobetweenoutcomeswithandwithoutadcreativity)
Driversof“IsabrandIfeelconnectedto”
Thead________.[“IsabrandIfeelconnectedto”]
sharedauniqueperspective44%
hademotionalappeal
39%
Unique
Perspective
Sharingaunique
perspectiveisover2xmoreimportantthanbeinghumorous
__feltrefreshing
__featuredcharactersIconnectedwith
__hadstrongstorytelling
__mademefeelsomething
wasmemorable
washumorous
__feltrelatable
__wascreative
hadaclearmessage
0%20%40%
17
BusinessDecisionMakersn=2,032
B2Bbrandsshouldconsidershifting
creativefocusbasedonwhothey’retryingtoreach.
DriversofResearchIntent
AmongBusinessDecisionMakers-ModelledLift%(ratiobetweenoutcomeswithandwithoutadcreativity)
25%
20%
15%
10%
5%
0%
ORE
a
HAVEPURC
Forexistingcmostimportant
HASEDBRAND
ustomers,mes
BEFORE
sageclarityis
HAVE
Forprorefresh
NOTPURCHAS
spectivecustoing,strongstory
EDBRANDBEF
mers*,havingworksbest
RefreshingStrong
storytelling
HumorousCharacter
connection
Unique
perspective
Emotionalappeal
Felt
something
CreativeMemorableRelatableClear
message
18
BusinessDecisionMakersn=2,032:Havenotpurchasedbrandbeforen=1,294,Havepurchasedbrandbeforen=738
*prospectivecustomers:thosewhohaven’tpurchasedthebrandbefore
Celebritiesmaynotbe
theanswer.
Celebritiesdidn’thelporhurtbrandKPIs.Simplehuman
presence,however,amplifiesperformance.
“Isabrandthatknowshowtoconnectwithme”
UnaidedRecallAnyMention
ImpactofCelebrityPresence
vs.HumanPresence
AmongBusinessDecisionMakers
-ModelledLift%(ratiobetweenoutcomeswithandwithoutadcreativity)
PurchaseConsideration(Product)
BusinessDecisionMakersn=2,032
19
↑=significantdifferencebetweencontrolandtestat>=90%confidence
Adhas
celebritypresence
Adhas
human
presence
0%+10%↑
0%
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