回復(fù)投訴信范文(篇一)

回復(fù)投訴信范文(篇一)回復(fù)投訴信范文(篇一)DearMr.Chang:

OnSeptember10,ourorderfor280womenscottonsweaterswasdulyreceived,butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled.

Wehadthecaseinvestigatedimmediately,andtheresultshowsthedamagewasduetoimproperpacking,forwhichthesuppliersaredefinitelyresponsible.

Needlesstosay,wehavesufferedagreatlossfromthis,aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationatyourendandreplytous.

Sincerelyyours,

LiMing

回復(fù)投訴信范文(篇二)DearManager,

Lastweekend,Iboughtamobilephoneofyourcompany`sontheIfindoutsomeseriousqualityproblemsofthismobilephone.

Firstofall,Ican`tusethisphonetosendshortmessagestomyfamilymembersormyfriends,whatismore,mobilephonedoesn`tringwhenIammakingacall.

Secondly,thistypephonehasbeensoldwhoboughtyourcompany`sphonecan`tfindanywaytoexchangeanewphone.

What`smore,thetypeofyourcompany`sphoneismoreadvancedthanothermobilephone`inChinathereisn`tanysuitablesparepartofmobilephone,wecan`tgetitfixed!

Allinall,itissaidthat"customerFirst".Soyoumusttryyourbestserveforyouryoushouldsendanewmobilephonetomeinashort`tputoffyouraction,customerswhoboughtyourcompany`sphonesjustlikeme,weareangry!

Yours,

Bumanyi

回復(fù)投訴信范文(篇三)DearMr。Chang:

OnSeptember10，ourorderfor280women'scottonsweaterswasdulyreceived，butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled。

Wehadthecaseinvestigatedimmediately，andtheresultshowsthedamagewasduetoimproperpacking，forwhichthesuppliersaredefinitelyresponsible。

Needlesstosay，wehavesufferedagreatlossfromthis，aswecannotsellthesweatersinthisconditiontoourcustomers。Weaskyoutoconductinvestigationatyourendandreplytous。

Sincerelyyours，

LiMing

看過投訴信英文范文的人還看了：

回復(fù)投訴信范文(篇四)FlorenceTrunkemeyer

CollegeofBusiness

BallStateUniversity

Muncie，IN47300

November15，1998

GeneralComputerCorporation

EngineeringDepartment

.Box73219

FortWorth，TX76108

DearSir:

Withreferencetoourorder98，the120putersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday，butweregretthat20setswerebadlydamaged.

Thepackagescontainingtheputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weunpackedtheputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.

Weshallbegladifyouwillreplaceall20setsassoonaspossible.Meanwhile，wehaveputthedamagedputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforpensation.

Yourssincerely，

(Signature)

回復(fù)投訴信范文(篇五)DearMr.Gao,

Ihavetowritethisplainletterevenitisalittlebitinterruptivetoyou.Iboughtacolortelevisioninyouremporiumtheotherday，buttherewasnoimagewhenIturneditonathome.Theremightbesomethingwrongwiththenew-boughtTV，soIwentbacktofindtheexactsalespersontoaskforchanginganewone.Sherefusedmewithoutanypoliteness.Imwonderinghowcanyoutreatcustomerslikethis?Imwritingtoaskmymoneybackifyoucannotprovideanewone.

YoursSincerely

XXX

回復(fù)投訴信范文(篇六)DearSirorMadam，

Iusedtobeafaithfulcustomerofyourshoppingcenterforthepastyearsandmostofthetimeienjoymyexperiencesofshoppinghere。However，todayiwaeirritatedbyoneofyoursalesman。

Today，iwastryingtochoosesomeT—shirtssuitableforme，butthefirstseveralT—shirtsitriedwerenotmystyle。Therefore，iaskhimiftherearemoreonesthatcanberecommendedbyhim。Unexpectedly，hewassoimpatientandsaidrudely，"Howdoiknowwhatyoulike"。Iwashurt。

Withthisletter，ihopeicandrawyourattentiontotheflawsinyoursalesservice，whichshouldbeimprovedimmediately。

Yours,

XX

回復(fù)投訴信范文(篇七)DearSirorMadam,

I,asadevotedcustomerofyouronlineshop,amwritingthelettertofilemydramaticcomplaintaboutthepoorqualityofyourE-bookandthepoorattitudeofyourserver.

Thedetailedproblemsareasfollows.Tobeginwith,thereissomethingwrongwithscreenoftheE-book,whichhasbeenbrokendeliberatelyorunintentionally.Inaddition,itdoesnotworkoccasionally,whichhamperusingordinarily.Mostimportantly,theproductdoesnotcomplywithyourdescriptionpreviouslybothinstyleandfaculty.Mostimportantly,serversresponseofnotprovidingrefundandexchangeanewonemakesmeoverwhelmedwithoutrage.

Iwouldappreciateitifyoucouldrefundorexchangeanewoneforme.I’mlookingforwardtoyourreplyatyourearliestconvenience.

Yourssincerely

LiMing

回復(fù)投訴信范文(篇八)DearSir/Madam,

PleasesendusacorrectiononpartofourorderWP-11.

Alltheitemsweorderedarrivedinexcellentconditionexceptforonemodel.Ityourefertoouroriginalorder（seethecopyattached），youwillnotethatwerequestedyourfluorescentdesk-lamps,Model606.However,Model608reachedusinstead.Fordetails,pleaseseetheinspectioncertificateissuedbytheTianjinCommodityInspectionBureau.

Willyoukindlytakebackthoseyousentoutandsubstitutethemwithanequalquantity（120items）ofModel606?Wewouldappreciateyourattentiontothismatterpromptly.

Yoursfaithfully

回復(fù)投訴信范文(篇九)尊敬的**市物價局：

您們好!

我們是來自**省**市一所職業(yè)技術(shù)學(xué)校07級的幾十名學(xué)生。

我們在學(xué)校里待了3年至4年不等，但我們發(fā)覺我們的母校一直變換名字，08年前，我們學(xué)校使用的名字為：“**市國防學(xué)?！?，自稱為**省國防軍事學(xué)校的分校。08年之后，政府不允許國防辦校，學(xué)校被更名為“長征職業(yè)學(xué)校”。09年之后，學(xué)校又打出“華海職業(yè)技術(shù)學(xué)?！钡拿帧Ｎ覀兊漠厴I(yè)證書上的學(xué)校落章為““**市國防學(xué)?！焙汀伴L征職業(yè)學(xué)?！?。

《中等職業(yè)學(xué)校收費管理暫行辦法》：學(xué)費由學(xué)校財務(wù)部門統(tǒng)一收取，到指定的物價部門申領(lǐng)收費許可證，并使用省級財政部門統(tǒng)一印制的行政事業(yè)性收費專用票據(jù)。第十二條中等職業(yè)學(xué)校除收取學(xué)費和住宿費以外，未經(jīng)財政部、國家計委、國家教委聯(lián)合批準(zhǔn)或省級人民政府批準(zhǔn)，不得再向?qū)W生收取任何費用。

《中國民辦教育促進法》：

第三十七條民辦學(xué)校對接受學(xué)歷教育的受教育者收取費用的項目和標(biāo)準(zhǔn)由學(xué)校制定，報有關(guān)部門批準(zhǔn)并公示;對其它受教育者收取費用的項目和標(biāo)準(zhǔn)由學(xué)校制定，報有關(guān)部門備案并公示。

至今，我們從沒看到過我們學(xué)校的收費許可證，也沒有把收費細(xì)則公布給我們學(xué)生看，我們懷疑我們學(xué)校存在違法收費的行為，故向貴局舉報投訴，希望貴局：

1、依法調(diào)查““**市國防學(xué)?！焙汀伴L征職業(yè)學(xué)?！笔欠裨谫F局進行依法申請收費許可申請?是否存在違法收費的情形。

2、現(xiàn)時學(xué)校仍然在運作，希望貴局同時查證現(xiàn)時收費情況是否合法。

3、由于同學(xué)眾多，為方便傳達，煩請貴局以書面回復(fù)我們此事的處理結(jié)果。

20xx年6月7日

學(xué)校學(xué)生代表

投訴信怎么寫

寫投訴信應(yīng)本著真實的原則，如實的反映情況，投訴信應(yīng)包括以下幾部分：

三、投訴的事實與理由。

四、具體賠償要求。

五、與事實有關(guān)的證明材料，如合同、傳真、機船車票、門票、憑證、發(fā)票等。

另外，投訴者應(yīng)該按照被投訴者數(shù)提出訴狀副本，并依法在投訴過程中提供新證據(jù)。旅游投訴是保護自身合法利益的手段，是旅游管理機關(guān)處理旅游質(zhì)量等問題的行為。

投訴信基本特征是反映問題，訴說原由，目的是解決問題。寫投訴信形式可以不拘一格，但反映問題時一定要把真實情況說出來，盡可能讓人一看就明白。

第一，基本要素一個都不要少，一個都不要假?；疽刂饕〞r間、地點、人物、事件、聯(lián)系方式等，簡單來說就是什么人什么時候在哪里遇到什么事情為什么沒有解決，哪些問題需要報社提供幫助。聯(lián)系方式包括投訴人和被投訴人的詳細(xì)地址、電話、傳真號碼等。

第二，重點要突出，篇幅不宜長。投訴的內(nèi)容要突出重點，盡量簡明扼要，最好是在一至兩頁紙的篇幅內(nèi)，把最想說的話說出來，讓人一目了然。儋州市一位中學(xué)生投訴學(xué)校亂收費問題，她只用了不到100字的篇幅，另附一張收費單據(jù)(復(fù)印件)就把情況反映清楚了。

第三，盡可能提供證據(jù)，讓人覺得你在理。投訴時最好提供足夠的證據(jù)，讓人覺得你投訴的內(nèi)容真實可靠可信，更容易促進解決問題。通常在信中附寄的證據(jù)有：各種單據(jù)、證件、合同(協(xié)議)書、批文(批字、簽字)、判決(裁定、鑒定)書等等。注意：郵寄或傳真時只用復(fù)印件，原件自己保存好。

第四，注意時效，及早投訴。有好多事情是受時間限制的，如果超過規(guī)定期限(比如合同規(guī)定的期限、法律規(guī)定的時效)，再行投訴有關(guān)部門依法可以不予受理。所以投訴要及早，要講究時效。

回復(fù)投訴信范文(篇十)投訴信及回復(fù)范文_書信模板_表格/模板_實用文檔。假如你是王華,在第一百貨商店買了一部SQ200手機,發(fā)現(xiàn)手機有質(zhì)量問題,寫信給商店經(jīng)理投訴。內(nèi)容如下:1.不能拍照,不能收發(fā)信息,等等。。。2.希望對方可以允許你退貨或者是......

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回復(fù)投訴信范文(篇十一)DearSir:

WithreferencetoourorderNo。W98，the120putersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday，butweregretthat20setswerebadlydamaged。

Thepackagescontainingtheputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion。Weunpackedtheputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking。

Weshallbegladifyouwillreplaceall20setsassoonaspossible。Meanwhile，wehaveputthedamagedputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforpensation。

Yourssincerely，

LiMing

回復(fù)投訴信范文(篇十二)FlorenceTrunkemeyer

CollegeofBusiness

BallStateUniversity

Muncie，IN47300

November15，1998

GeneralComputerCorporation

EngineeringDepartment

P。O。Box73219

FortWorth，TX76108

DearSir:

WithreferencetoourorderNo。W98，the120putersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday，butweregretthat20setswerebadlydamaged。

Thepackagescontainingtheputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion。Weunpackedtheputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking。

Weshallbegladifyouwillreplaceall20setsassoonaspossible。Meanwhile，wehaveputthedamagedputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforpensation。

Yourssincerely，

(Signature)

回復(fù)投訴信范文(篇十三)DearSir/Madm:

Thanksforyourletter,fromwhichweunderstandthesituation.Wearesosorryforourimperfectservice,hopeyoucouldkindlyforgiveus.Welookforwardtoservingyouagain.

withmoresatisfiedservice.Againpleaseacceptoursincereinvitationandwewillbewaitingforyoursoonarrival.

withallourbestregardsandwishes!

yours,

回復(fù)投訴信范文(篇十四)[Directions]:Supposethatyouorderedarefrigeratorbutlaterfoundaworryingproblem.Writealetterofcomplainttodescribethematterandrequiresettlement,Donotsignyourownnameattheendofyourletter,using“LiMing”instead.

DearSir,

Iamhappythattherefrigeratorweorderedlastweekhasarrivedontime.Butitisagreatpitythatwefindthereissomethingwrongwiththerefrigerationfacilities.

Afterweuseditforseveraldays.wefoundthatfoodstoredintherefrigeratingcompartmentturnedbadquickly.Whenwefinallydecidedtotakethetemperatureinit,weweresurprisedtofinditwasaround15℃,farfromthestandardtemperturerangefrom0℃to9℃.

Thisproblemhasaffectedournormallife.Wouldyoupleaseletmeknowwhetherornotyoucansendarepairmanassoonaspossible?Ihopethatmyproblemwillgetyourkindconsideration.

Yoursfaithfully,

LiMing

回復(fù)投訴信范文(篇十五)后面還有多篇英語投訴信范文帶翻譯！

DearManager，

NowIamwritingtotellyouthatIboughtaTVsetfromyourshopseveraldaysago。ButwhenIbroughtithomeandturnediton，Ifounditdidn’tworkproperly。SoItookitbacktotheshopandtoldtheassistantwhathadhappened。Tomysurprise，yourassistantdidn’thelpmetosolvetheproblem。Onthecontrary，heshoutedatmerudelyandrefusedtoexamineit。

Iknowthatyourshopenjoysahighreputationofgoodservice，soIboughttheTVsetinyourshop。Buttoday，Iamsorrytofindthatsuchserviceshouldhavehappenedinyourshopandyourassistantdidn’tseriouslythinkoftheinterestsofcustomers。

Ihopeyouwilllookintothematterandgivemeareasonableexplanation。Iamwaitingtoknowhowyouwilldealwithit。ThankyouforyourconsiderationandIamexpectinganearlyreply。

Sincerelyyours，[由整理]

Tom

回復(fù)投訴信范文(篇十六)SunnyCompany

34ZhongchengRoad

JinlianBuilding

Shanghai

September12，2001

Salesmanager

EleganceClothingCompany

45WestStreet，Nanjing

JiangsuProvince

DearMr。Chang:

OnSeptember10，ourorderfor280womenscottonsweat