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Unit6
RightDrug,WrongPatient1/19Reader'sDigestmonthlygeneral-interestfamilymagazineco-foundedin1922byLilaWallaceandDeWittWallace,andbasedinNewYork,UnitedStates.thebest-sellingconsumermagazineintheUnitedStates.anadditional40millionpeopleinmorethan70countries,with50editionsin21languages;aglobalcirculationof17millioncompact,withitspagesroughlyhalfthesizeofmostAmericanmagazines'."Americainyourpocket." "Lifewellshared.“2/19CulturalNotesCareersinmedicineintheUS
bachelor’sdegreemedicalschoolaninterninahospital(“makerounds”withotherdoctors)aresident(internandresidencyneed3-5yrs)chiefresident3/19Threetypesofdoctors1.Generalpractitioners2.Specialists3.Researchers4/19CulturalNotesIMSHealth
IMSHEALTHistheworld'sleadingproviderofinformationsolutionstothepharmaceuticalandhealthcareindustries.Withnearly50yearsofexperience,theyuseleading-edgetechnologiestotransformbillionsofpharmaceuticalrecordscollectedfromthousandsofsourcesworldwideintovaluablestrategicinsightsforourclients.5/19CulturalNotes
U.S.Pharmacopeia
Inpursuitofitsmissiontopromotepublichealth,USPestablishesstate-of-the-artstandardstoensurethequalityofmedicinesforhumanandveterinaryuse.USPalsodevelopsauthoritativeinformationabouttheappropriateuseofmedicines.NationalhealthcarepractitionerreportingprogramssupportUSP'sstandardsandinformationprograms.Inaddition,USPsupportsmanypublicserviceprograms.6/19FDA
7/19CulturalNotesTheAmericanPharmaceuticalAssociation(APhA)thefirstnationalprofessionalsocietyofpharmacists,foundedin1852andlargest
professionalassociationofpharmacistsintheUnitedStates.Themorethan50,000membersofAPhAincludepracticingpharmacists,pharmaceuticalscientists,pharmacystudents,pharmacytechnicians,andothersinterestedinadvancingtheprofession.8/19MedicationErrorsAmedicationerroroccurswhenanyofthefollowingactionsaretaken:AdrugisgiventothewrongpatientThewrongdrugisgivenThedrugisgivenatthewrongtimeThewrongdoseisgivenThewrongdatawasdocumented9/19“SixRights”ofDrugAdministration1.Rightdrug:knowdrugyouaregiving2.Rightdose:knowdosagecalculations3.Rightroute:knowtheproperroute4.Righttime:whenmedicineisgiven5.Rightpatient:knowyourpatient6.Rightdocumentation:apatient’schartisalegaldocument10/19MedicationGuidelinesPracticemedicalasepsis.Workinawell-lightedarea.Followthe“sixrights”ofadministration.AlwayscheckforallergiesPRIORtoadministeringanymedication.NEVERgiveamedicationifyouhaveanyquestionsabouttheorder.11/19MedicationGuidelinesNevergiveadrugifitsnormalappearancehasbeenalteredinanyway.Donotallowsomeoneelsetogiveamedicationthatyouhaveprepared.Onceyouhavepreparedamedicationforadministration,donotleaveitunattended.Keepalldrugsnotbeingadministeredinasafe,lockedstorageplace.12/19Howtodealwiththeproblem(fromJamesReason)PrinciplesPoliciesProceduresPractices13/19BuildingasafehealthcaresystemPrinciplesSafetyiseverybody’sbusinessTopmanagementacceptssetbacksandanticipateserrorssafetyissuesareconsideredregularlyatthehighestlevelPasteventsarereviewedandchangesimplemented14/19BuildingasafehealthcaresystemPoliciesSafetyrelatedinformationhasdirectaccesstothetopMeetingsonsafetyareattendedbystafffrommanylevelsanddepartmentsMessengersarerewarded,topmanagerscreateareportingculture15/19BuildingasafehealthcaresystemPoliciesReportingincludesqualifiedindemnity(賠償),confidentiality,separationofdatacollectionfromdisciplinaryprocedures(懲戒程序)16/19BuildingasafehealthcaresystemProcedures-TrainingintherecognitionandrecoveryoferrorsFeedbackonrecurrenterrorpatternsProtocols(draft)Proceduresmustbeintelligible,workable,available17/19BuildingasafehealthcaresystemPracticesRapid,useful,andintelligiblefeedbackonlessonslearntandactionsneededBottomupinformationlistenedtoandactedonAndwhensth.badoccurAcknowledgeresponsibilityApologizeConvincepatientsandvictimsthatlessonslearnedwillreducechanceofrecurrence18/19MedicationErrorProcedureIfanerrorocc
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