《高爾夫英語(yǔ)》課件-Room Service 客房服務(wù)

高爾夫英語(yǔ)CONTENTS1GolfSports2GolfCourse&Equipment3ClubServices4Preparation&Practice5ServicesforPlaying6GolfChampionships&Rules7FamousGolfersPart3

ClubServices

會(huì)所服務(wù)RoomService客房服務(wù)

TaskDecompositionUsefulWordsvacuumrubbishbincurtainDNDsigncarpet本PPT資料等內(nèi)容均來(lái)源于網(wǎng)絡(luò)。TaskDecompositionbathtub

washbasinshampoobodywashshowercap本PPT資料等內(nèi)容均來(lái)源于網(wǎng)絡(luò)。TaskDecompositionlaundrybaglaundrylistlaundryattendantdrycleaning本PPT資料等內(nèi)容均來(lái)源于網(wǎng)絡(luò)。TaskDecompositionGoodmorning,Housekeeping,mayIcomein?I'msorrytodisturbyou,butmayIcleantheroomnow?Whattimewouldyoulikemetocleanyourroom?WorkingProceduresandUsefulSentencePatterns1.Greetguestsandaskwhethertocleantheirroomsnow.TaskDecompositionOpendrapes.（打開窗簾）Cleanrubbishbinsandashtrays.（清潔垃圾桶和煙灰缸）Makebeds.（做床）Dustfurnitureandotheritems.（擦拭家具和其他物品）Checkfacilitiessuchasair-conditioner,light,mini-bar,telephoneandTV.（檢查設(shè)備，如空調(diào)、燈具、冰箱、電話、電視）Vacuumorcleanfloorsandcarpets.（吸塵或清掃地面與地毯）Cleanbathrooms.（清掃衛(wèi)生間）Replenishsupplies.（補(bǔ)充客房物品）WorkingProceduresandUsefulSentencePatterns2.Cleantheroom.TaskDecompositionIt'salldonenow,sir/madam.Pleasecontactusifyouhaveanyproblems,sir/madam.Haveanicestaywithus.Enjoyyourstayhere.WorkingProceduresandUsefulSentencePatterns3.Expressyourwishestoguests.TaskDecompositionWouldyoupleasefilloutthelaundryformandsignyournamehere?Wouldyoulikeexpressserviceorregularservice?Thiswoolencoatshouldbedry-cleaned.WorkingProceduresandUsefulSentencePatternsCollectinglaundry.TaskDecompositionThelaundrywillbereturnedtoyourroomby8p.m.Wewilldeliveryourlaundrytomorrowafternoon.Wecharge30%moreforexpressservice.Yourlaundryhasallbeendone,pleasehaveacheck.Thankyouforusingourlaundryservice.WorkingProceduresandUsefulSentencePatternsDeliveringlaundry.TaskFulfilling(RM—RoomMaid;FG:ForeignGuest)RM:(knockingatthedoor)Housekeeping,housekeeping.FG:(openingthedoor)Comein,please.RM:Excuseme,sir.I’mtheroommaid.CanIcleanyourroomnow?FG:Oh,no,thankyou.It’sstillclean.RM:WhatelsecanIdoforyou?FG:Isthereanylaundryservice?Ineedtohavesomeclotheswashed.RM:Yes,wehave.Pleaseputtheclothesinthelaundrybag,andfillinthelaundrylist,andthencallus.FG:Okay.WhencanIgetthemback?SampleconversationabouthousekeepingserviceTaskFulfillingRM:Aboutaday.Ifwegettheclothesinthemorning,they’llbebackintheevening.FG:Howmuchforeachpiece?RM:Oh,it’sfreeformembers.FG:That’sverythoughtful.RM:Thankyou.FG:HowcanIreachyouifthereisanythingu