生成式人工智能如何改變商業(yè)和社會-奧緯咨詢（英）

GenerativeAI2024|ExecutiveSummaryExecutiveSummaryWillgenerativeartificialintelligenceusherinagoldenageofproductivityordestroymillionsoflivelihoodsacrosstheglobaleconomy?Willitsetpeopleontonewpathsofpersonalfulfillmentorleadthemintocul-de-sacsoflonelinessandisolation?Willitlifthumanitytonewheightsorsowtheseedsofourcollectivedestruction?Dependingonwhomyouask,theanswertoallthosequestionsisyes.Inthe14monthssincethelaunchofChatGPT,ithasn’tbecomeclearexactlyhowgenerativeAIwilltransformtheworld,onlythatitwill—withbothpositiveandnegativeeffectsonindividuals,families,socioeconomicgroups,businesses,industries,andsocietiesasitrevolutionizesworkplacesandreorderspersonallives.Manybreakthroughtechnologiescomewithpitfalls.Fireallowedhumanstogatheratnightbutalsoburnedvillages.Theautomobilerevolutionizedmobilitybutbroughttrafficfatalities.Theinternetconnectedpeopleinstantlybutgavenewtoolstocriminals.AkeydifferencebetweengenerativeAIandearlierinnovationsisthatitsverycreatorsarewarningofthepotentialdownsides.ThedualstrandsofpromiseandperilarewoventhroughoutAIcompaniesthemselves;looknofurtherthanthebattleforcontrolofOpenAIforanexampleofthedeepambivalencethatgenerativeAIisproducing.Butthereisopportunityintheambiguity.ThestartinggunofthegenerativeAIracewasfiredalongtimeago,butChatGPTbroughtarushofnewcompaniesandcountriesintotherace.Businessandgovernmentleaderswilldecidehowmuchofthedevelopmentwillbeopen-sourcedandtransparentversusclosed-sourcedandproprietary.Regulatorswilldecidethepaceandbreadthoftheaction.Consumersandworkerswillbecentralinthetechnology’sadoptionandwillhelpdeterminehowquicklythebenefitsarecaptured.Withthatinmind,theOliverWymanForumsetouttothoroughlyexaminetheattitudes,perceptions,andmisperceptionssurroundinggenerative?AI.InJuneandNovember,wesurveyedmorethan25,000peopleacrossthe2GenerativeAI2024|ExecutiveSummaryUnitedStates,theUnitedKingdom,Canada,Mexico,Brazil,France,Italy,Germany,Spain,China(HongKong),India,Indonesia,Singapore,theUnitedArabEmirates,andAustralia.Thefindingshighlighttheconfusionmanypeoplefeel.While96%ofemployeessaidtheybelieveAIcanhelpthemintheircurrentjob,60%areafraiditwilleventuallyautomatethemoutofwork.Some55%ofemployeesusegenerativeAIatleastonceaweekatwork,but61%ofusersdonotfinditverytrustworthy.Ofthose61%,40%wouldneverthelessuseittohelpthemmakebigfinancialdecisions,and30%wouldsharemorepersonaldataforabetterexperience.Amidthecacophonyofopinionsandpredictions,thereisagrowingconsensusaroundtheworldthatgenerativeAI’sinfluenceonboththeworkplaceandtheconsumereconomywillbemassive.ThenewAI-conomyWeestimatethatgenerativeAIcouldaddupto$20trilliontoglobalGDPby2030andsave300billionworkhoursayear.Thepossibilitiesareextraordinary.Fully96%oftheworkerswesurveyedsaidtheybelievegenerativeAIcanhelpthemintheirjobs.ButasgenerativeAIreshapestheworkplace,itcouldplacenewstressesonorganizationalstructures.Inall,thebroadcategoryofAIcoulddisplace85millionjobsgloballyby2025,accordingtoanestimatebytheWorldEconomicForum.One-thirdofallentry-levelrolescouldbeautomated;atthesametime,junioremployeesarmedwithgenerativeAImaypotentiallyreplacetheirfirst-linemanagers,leavingavacuuminthemiddleofthejobpyramid.Asaresult,manyworkersaregrowingmoreanxiousbytheday.Automationisnolongeranarrativeofblue-collarworkersversusrobots.Threeinfivewhite-collarworkersnowfeartheirroleswillbecomeredundantorautomatedasgenerativeAI’sabilitiesincreasinglyimpactknowledgejobs.Lefttofester,thisanxiousnesscouldsapmorale:AccordingtotheAmericanPsychologicalAssociation,employeesintheUnitedStateswhoareconcernedaboutAIare68%morelikelytofeeltenseorstressedoutduringtheworkdaythanthosewhoaren’tworried,andaremorethantwice?as?likelytobelievetheydon’tmattertotheirworkcommunity.3GenerativeAI2024|ExecutiveSummarySuchfeelings,inturn,couldleadtodecreasingengagementandproductivity,andhigherturnover.ToreapthebenefitsgenerativeAIcanbring,companiesshouldembraceapeople-firstapproach,investinginworkersasmuchas,ifnotmorethan,thetechnology.Employeeswillneedtrainingandsupporttocreatesensibleandintuitiveprocessesalongsidethistechnology.Afterall,theyarethesameoneswhowillusetheinterfaces,updatethesystems,andmanagetheoutputs.Businessleadersneedtobringthemalongbylisteningandaddressingtheirconcerns,andup/reskillingtheiremployeesalongtheway.RadicalchangeforconsumersThegenerativeAIpicturebecomesabitclearerwhenweexamineitsimpactonconsumersanditswidespreadinfluenceacrossvariousindustries.Healthcareappearstobeespeciallyripefordisruption.Weestimatethatby2030,generativeAIcouldsavedoctorsthreehoursaday,whichwouldallowthemtoserveanadditional500millionpatientsgloballyperyear(assumingtheproductivitygainsgotoservingmorepatients).Likewise,weestimatethatupto400millionpatientswillreceivementalhealthsupportasaresultofgenerativeAItherapyservices,democratizingaccessandsparkingglobalinterest.ConsumersareespeciallyeagertoexperiencetherapyforthefirsttimewithgenerativeAI:ofthe77%ofrespondentswhohaveneverdonetherapywithahuman,nearlyoneinthreereporttheywouldtrygenerativeAItherapyinthefuture.GenerativeAIisalsoemergingasasourceoftrustedadvice.NearlyhalfofconsumerssaidtheywouldplacetheirfaithinAIforbiglifedecisionssuchasbuyingahome.Some36%saidtheypreferAIoverhumansforfinancialadvice,demonstratingthebreadthofservicegenerativeAIcanproduce,evenwhensolvingfortraditionallyhumanneeds.Consumersare23%morelikelytoreportthattheyengagewithgenerativeAIfinancialadviserswiththeaimoffindingconnectionthantheyarewhentheyengagewithhumanones;theyarealsonearlyfourtimesaslikelytobelookingforasenseofpurposeintheirpersonalfinanceswhenengagingwithAIadvisersthanwhentheyengagewiththeirhumancounterparts.Educationisanotherarealikelytobeaffected.Ofthe260millionschool-agedchildrenworldwidewhodonotattendschool,weestimatethatupto4GenerativeAI2024|ExecutiveSummary100millioncouldgainaccesstoeducationthroughgenerativeAIby2030duetogenerativeAI’spowertoprovideuniversalaccesstoindividualizedtutoring.AppslikeHelloHistory,forexample,allowstudentstoengageinphilosophicaldebateswithAristotleorlearnabouttheintricaciesofevolutionarybiologyfromCharlesDarwin.GenerativeAIonedaycouldevenchangethewaypeopleformrelationships,forbetterorworse.Some14%ofconsumerssaidtheypreferinteractingwithAIbecausetheybelievegenerativeAIcanbemoreemotionallyintelligentthanhumans.AppslikeReplikaareredefiningcompanionship,allowinguserstocraftvirtualfriendswhoarealwaystheretolisten.OneinfiveconsumerssaidtheywouldgoonavirtualdatewithanAIpersona.AndalmostoneinthreeconsumerssaidtheywouldpurchaseanAI-poweredpetcollarthattranslatesanimalsoundsintolanguage,potentiallystrengtheningthebondevenfurtherbetweenpetsandtheirowners.RiskversusrewardisthewrongdiscussionGenerativeAIpresentsincreasinglycomplexrisksfororganizationstomanage.Manyarealreadywell-understood:thepotentialforhallucination,thevagariesofblack-boxlogicsystems,opportunitiesforcyberattacks,databreaches,improperlytrainedmodels,outputcontrol,copyrightconcerns,andonandon.Othershaven’tbeenimaginedyet;justashumansaredevelopinggenerativeAIsystems,sotoowillthesystemschangehumans,withpotentiallyunforeseenramifications.Companies—andsocieties—mustsetasidethequestionofriskorrewardandacceptafutureofriskand

rewardbuiltonadynamicmodeloftest,measure,andlearn.Theattitudesandbeliefsbeingformednowamongemployersandemployees,consumersandgovernmentswillfeedbackintothemodelsandhelpshapethisfuture.Inthepagesthatfollow,wedelvedeeplyintothesurveydata,pointingoutthesurprisesandparadoxesamongtheresponses,andofferourbestviewofwheregenerativeAIisheadedandhowitwillaffectbusinesses,employees,andconsumersaroundtheworld.5TableofContentsExecutiveSummary28ExploringtheDualitiesofGenerativeAIReward/Risk99GenerativeAIischangingeverything,everywhere,allatonceHowGenerativeAIIsChangingtheNatureofWork15Potential/Pitfalls18Thepotential:AgoldenageofproductivityGenerativeAI’sswiftmarchacrosstheglobalworkforceMassadoption≠massproductivity18182629Sohowdowedrivemoree?cientadoption?Catalyst/Collapse32Reimagininganewjobpyramid323841Thegreatreskilling—anemployerandemployeechallengePreparingtodayfortheworkforceoftomorrowMetamorphosis/Meltdown42Chartingahumaneworkforcejourney424349Employeroptimismisloud,employeeconcernislouderFivekeyprinciplestoleadingwithheartthroughthegenerativeAItransformationExploringTomorrow’sGenerativeAI-PoweredConsumerUniverse52TheemergingAI-powereduniverseKeytakeawaysforbusinessleaders5355Excitement/Existentialism56TheearlydaysofagenerativeAI-poweredfutureGenerativeAIasthegreatequalizer565860Necessity,themotherofinventionElevate/Erode62IllustratinggenerativeAI’swide-rangingcapabilitiesacrossindustriesRetail:GenerativeAIasadviceanddecisionsupport626465Media:GenerativeAIascontentcreationandcustomizationHealthcare:GenerativeAIasadviceanddecisionsupportandinformation?gathering?and?synthesis6668Education:GenerativeAIas(personalized)informationgatheringandsynthesisAdaptation/Obsolescence70ExploringAI’s“human”essence717172ConsumersareheadoverheelsforgenerativeAICanAIteachustobemorehuman?TheEvolvingRisks81Speed/Safety84WhatweknowaboutAIrisk8486889093ImpactsandregulatorychallengesofgenerativeAIExploringthebroaderimplicationsofgenerativeAIrisksRiskmitigationsUnknownrisks,beyondgenerativeAIMethodology96Int

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ionRISKANDREWARD/ExploringthedualitiesofgenerativeAIGenerativeAI2024|IntroductionRewa

rdRevolution,notevolutionInbiology,thepunctuatedequilibriummodelpositsthatevolutionoccursinsuddenburstsofexplosiveprogressinbetweenlongperiodsoflittletonochange.Thereisaparallelintechnology,whereincrementalprogressisoccasionallyinterruptedbyaninnovationsomassivelydisruptivethatittransformssociety.Generativeartificialintelligence(AI)isonesuchadvancement,reshapingbothindustriesandlives.Thequestionishow.surprisedexpertsbyteachingitselfphysicsandchemistryprinciples,allowingittomakeproteinstructurepredictionsmuchbetterthanhumanexpertscould.Asthesenetworksadvance,theonlyquestionswillbehowfar,andhowfast,generativeAIcanexpanditsdominion.GenerativeAIsuppliestoolsandplatformsforinnovationtoflourishGenerativeAIdefiesone-size-fits-allinterpretationswithitssheerbreadthofapplications,fromhealthcareandfinancetoeducationandart.Intransportation,therecouldonedaybeagenerativeAI-poweredurbanspherethatdynamicallyadjustssignalsandroutes,improvingsafetyandeliminatingtrafficjams.Ineducation,generativeAIcoulddemocratizelearningwithlessonsindividualizedtoastudent’suniquestyle,needs,andaspirations.OursurveyrespondentsareeagertoseeAI-acceleratedhealthcareadvancementsaswell,perhapsenvisioningafutureinwhichpersonalizeddiagnosesandtreatmentsareprovidedGenerativeAIischangingeverything,everywhere,allatonceArtificialintelligencehasexistedfordecades,butitspopularitysoaredwiththelaunchofChatGPTinlate2022.Itquicklybeganreshapingindustries,poweringdailytasks,andenhancingproductsthatdefinemodernliving.WhatseemslikemagicareactuallydeeplearningalgorithmsthatenablegenerativeAItocontinuouslyself-optimizewithouthumanintervention.Forinstance,DeepMind’sprotein-foldingAI9GenerativeAI2024|IntroductionWillgenerativeAIbeaforcefor:GOODBADEVERYTHINGINBETWEEN$20trillion50%13%boostinglobaleconomyby2030,equivalentto20%oftheglobalGDPtodayofAIexpertsthinkthereisahigh?chance*humanswillgoextinctduetoAIofpeoplesurveyedexpressinterestindevelopingaromanticbondwithgenerativeAI300billion40%28%workhourssavedgloballyeachyear,equivalenttoanaverageofroughlytwo?hoursperpersonweeklyofrespondentsbelievegenerativeAIwillworseninequalitiesofpeoplesurveyedbelievegenerativeAIcancapturethedepthofhumanemotion500million84%56%additionalpatientstreatedbydoctorsduetotimesavingsfrommaturestategenerativeAI?by2030ofemployeesreportexposingtheircompany’sproprietarydatainthepastthreemonthsofrespondentscouldn’ttellAI-generatedfakeimagesfromreal*>10%chance(considered“high”becauseitpertainstoexistentialrisks,whichhavepotentiallycatastrophicconsequences)Source:OliverWymanForum,AIImpacts2022ExpertSurveyonProgressinAI10GenerativeAI2024|Introductionwithnearperfectprecision.Itisalreadybeingusedacrossprofessionsthatoncereliedonlyonpeopleratherthanmachines.Writers,influencers,andartistsnowcantapgenerativeAItohelpcrafttheirwork.Butitalsohasresultedinplagiarism,errors,andjobloss.Here,thedualityofgenerativeAIisinfulleffect:Thetechnologypromisestoeliminatemillionsofhoursofmundaneandrepetitivetasksbutalsothreatenstoeliminatetheveryauthorswhobenefitfromitsproductivity.Wheredowegofromhere?GenerativeAI?sarrivalpresentshumankindwithincredibleopportunities(andalsoquestionsthatfrequentlyleadtosomeanswersandmorequestions).Inthechaptersthatfollow,weexploregenerativeAI’stransformativeimpactontheworkforceandconsumerspheres,thepotentialopportunities,andhiddenrisks.PeopleholdhighhopesforAI’spotentialtoexpeditehumanadvancementacrossindustries%respondentswhothinkAIwillhelpimprovethefollowinginthenext30yearsHealthcare41Transportation35QuantumcomputingEducation3232MediaandentertainmentEnvironmentalconservationEnergy292825Question:"WhichofthefollowingareasdoyouthinkAIwillhelpimprovemostinthenext30years?”Source:OliverWymanForumGenerativeAISurvey,October–November2023,16countries,N=16,03311GenerativeAI2024|IntroductionRealorAI?Mostcan’ttellWeaskedrespondentswhethertheythinkthefollowingimagesarephotographsofreal-lifeobjects/sceneriesorcreatedbygenerativeAINotshoingtheitheiginalPPT?AIAIReal56%69%74%gotitwronggotitwronggotitwrongSource:OliverWymanForumGenerativeAISurvey,October–November2023,16countries,N=16,033Sci-Fiorfact:Whatisandisn’tgenerativeAI?GenerativeAIcansaveGenerativeAIissentientGenerativeAIcanmakeyoumoneyovernightyourlifeWhatisandisn’tgenerativeAI?FactSci-?FactWhilenotperfect,generativeAIhasbeenusedasafirststepformedicaldiagnosis.GenerativeAIcannotthinkforitselfasanindependententity.Itcanonlydowhatithasbeentrainedtodo,largelyrelyingonhumaninput.Businessesaren’ttheonlyonesthatstandtoprofitfromgenerativeAI.EverydaypeoplehavefoundwaystouseAI-generatedcontenttoquicklygenerateincome.Healthcareefficiencygainswillexpeditethehandlingofminorcases,allowingforbetterandfasterprioritizationofcriticalcare.Source:OliverWymanForumanalysis12GenerativeAI2024|IntroductionWheredoesgenerativeAIthinkitstacksuprelativetootherinnovativetechnologies?FireElectricity97979796InternetLightbulbPersonalcomputerAutomobileWorldwidewebCloudcomputingPenicillin9089Thetechnologyisnothingifnotbold.Werecentlyaskedthebest-knownapplication,ChatGPT,toevaluategenerativeAI’spositionrelativetothemostinfluentialtechnologiesinhistory.ItrankeditselfNo.25,betweenrailroadsand5G.Timewilltellifthisisbravadoormodesty.86858585858483AntibioticsTelephoneSteamengineE-commerceSatelliteEquallyinterestingishowChatGPTpositionedotherinventions,declaringe-commercesupremeoverair8078RefrigerationTelevision7878conditioningandcloudcomputingabovetheairplane.Rankingeachofthesetechnologicalmarvelsisatrickquestionaseachhasleftanundeniablemarkontheworld.Nonetheless,it’sanintriguingexercise:Aretheserankingsareflectionofthepast,apredictionofthefuture,oramirrorofgenerativeAI’sownaspirations?PrintingpressSocialmediaSemiconductorRobotics76767574AirplaneAirconditioning5GtechnologyGenerativeAIRailroads7372727272/Prompt:Considerthetop50mostinfluentialtechnologiesinhumanhistorybasedonfactorsincludingbutnotlimitedtotheinnovativecontribution,economicimpact,andsocialandculturalimpactithashad/willcontinuetohaveonhumanity.Assigneachtechnologyascorefrom1–100,where1isnegligibleimpactand100isthemostinfluentialofallhistory.RadioGeneeditingNanotechnologyNucleartechnology3Dprinting67646357MetaverseNFT3525Note:Impactonhumanityscore0–100Source:ChatGPT4.013GenerativeAI2024|IntroductionAIcangiveusourwildestdreamsandworstnightmares.Whatapivotalpointforhumanitytodecidewhattodowiththisandhowtotreateachother.Biotechnologist,US(Man,age58)14Work

forceHOWGENERATIVEAIISCHANGINGTHENATUREOF?WORK/NavigatingthetransformationtocomeGenerativeAI2024|Workforce/HowgenerativeAIischangingthenatureofworkGenerativeAIwilllikelytransformGenerativeAIdoesn’tjustheraldasurgeworkplacesacrosstheglobaleconomy.Itiselicitingarangeofreactions—fromoptimismaboutunparalleledproductivitygainsandexpandedcreativitytofearsaboutjoblossandpeople’ssenseofpurpose.inproductivity;itinvitesaholisticre-examinationoftheverynatureofworkandtheworkforceandsocietalstructuresthatsupportit.Businessandgovernmentleadersneedtobalanceprogresswithsocietalneeds.Acrossindustries,generativeAIalreadyisaugmentinghumancapabilities.Legalfirmsuseittosynthesizecaselaw;marketersleverageitfortargetedcampaigns;scientistsharnessittoacceleratediscoveries.Somelegsofthisjourneywillseemfamiliarandsomewillbeuncharted.Traditionaltechnologieslikecomputersandphonesweremoredeterministic,withclearrelationshipsbetweentheinputsandtheoutputs.GenerativeAI’sself-learningalgorithmsbringawholenewworldofcomplexity,leadingtooutcomesthataretrickiertopredictandmanage.However,massadoptionofgenerativeAIdoesnotautomaticallyguaranteemassproductivity.Someofthegreatesthistoricalinnovations?—fromtheprintingpressandthesteamenginetoelectricityandtheinternet?—revolutionizedproductivityevenastheycreatednewpitfalls.Theindustrialrevolutionpropelledsocietyforwardyetbredemployeeexploitationandunrest,withownersreapingdisproportionategains.Earlyautomotiveadvancesenrichedautobaronswhiledisplacingcarriagedrivers.ThewhaleoilindustrycrumbledwithEdison’slightbulb,andwhocanforgetwhenNetflix’sDVDs(andlaterstreaming)dethronedBlockbuster?Thenagain,companieshavespentdecades,evencenturies,developingandperfectingwaystomanageanotherunpredictableagent:people.DevelopinggenerativeAIwillrequireabitofanalogthinkingalongsidethepurelydigital—somehumanwarmthalongsidethecoldprecision,mixedinwithlessonsfrompeoplegovernanceandmanagementapproachesappliedtoaworldofco-pilotingwithmachines.Theabilitytointegratehuman-likethinking,skills,andexperienceintothetransformationledbygenerativeAIwillsetsuccessfulcompaniesapartintheyearsahead.16GenerativeAI2024|WorkforceIMPORTANTNUMBERS$20trillion300billion(20%boost)toglobalGDPby2030workhourssavedgloballyeachyear,equivalenttoanaverageofroughlytwohoursperpersonweeklyMorethan50%96%ofemployeessaytheyusegenerativeAIweeklyatworkofemployeessaygenerativeAIcanbenefittheirjobs60%57%ofwhite-collarworkerssaytheyfeartheirroleswillbecomeredundantorautomatedofemployeesreporttheyarecurrentlyreceivinginsufficientAItrainingfromtheiremployer30%40%ofjobseekershavebegunlookingforanewroleduetogenerativeAIincreaseinlaborproductivityby2035acrossdevelopedcountriesSources:OliverWymanForumanalysis,FrontierEconomicsandAccenture17GenerativeAI2024|WorkforcePotent

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tPWhatisgenerativeAI’sproductivitypotential,andhowcanemployersandemployeesachieveit?Thepotential:agoldenageof?productivityGenerativeAI’sswiftmarchacrosstheglobalworkforceGenerativeAI’simpactonproductivitycouldbeastransformativeasthegreatesthistoricalleapsininnovation—akintotherevolutionsoftheprintingpress,internet,andtheassemblyline.Besidesthepotentialeffectsontheglobaleconomy,generativeAIcouldsave300billionworkhourseachyearaslaborproductivitysoars.EventhoughgenerativeAIhasbeenaroundformorethan50years,itwasn’tuntilChatGPT’slaunchthatemployeesacrossindustriesandoccupationsembraceditwithzeal.IttookmorethantwodecadesforhalfofAmericanstoadoptsmartphones,accordingtoPewResearch,andalmosttwiceaslongforthemtoacquireelectricityathome,accordingtotheNationalParkService.Yetinjustmonths,ChatGPTandnewgenerativeAItoolshavecapturedtheattentionofapproximatelyhalfoftheglobalworkforce.Atthesametime,byautomatingroutineandmonotonoustasks,generativeAIcanprovideworkersmoretimetofocusonthethoughtfulandcreativeaspectsofwork.Thisemergingproductivityparadigmcouldmarkanerainwhichthevalueofworkismeasuredbythenoveltyandingenuityitfosters,creatingpossibilitiesforcollaborationbetweenFromnationtonation:generativeAI’sreachbeyondbordersHistorically,newtechnologieslikeelectricity,automobiles,andcomputersinitiallywereclusteredincertainregions,withslowacceptancebyothergeographies.humansandAIandbreakingbarriersonwhatwecurrentlydefineasproductivity.18GenerativeAI2024|WorkforceFUTUREOFWORKVISION1IGNITINGANEWPRODUCTIVITYREVOLUTIONInanot-so-distantfuture,weencounterSarah,aninvestmentbankerinthebustlingmetropolisofNewYork.AsSarahpowersupherworkstation,ForumAI’svoicegreetshergoodmorning.Withanoutlineinhand,SarahswitchesherworkstationtopresentationmodeandstartsdiscussingthecontextandaudienceofthepresentationwithForumAI.Thetool,avirtuosoofvisualstorytelling,adornsherscreenwithakaleidoscopeofvibrantchartsandgraphs.Inthepast,Sarahwouldhavehadtoallocatehoursforjuniorbankerstodrafttheslides,followedbypainstakingroundsofreviewandcorrection.ButwithForumAIbyherside,thefinalpresentationglistensinnotime.TokickstartSarah’sday,ForumAIremindsherofthemonumentaltaskathand:craftinganinvestmentplanpresentationforahigh-profileclient.AtSarah’scommand,ForumAIproducesamindmaptemplate,prepopulatedwithsuggestionsbasedonsuccessfulpastpresentations.ThissparksSarah’screativityasshesharesherinvestmentplanwithForumAI,treatingitasatrustedcollaboratorratherthanameremachine.Inresponse,ForumAIelevatesSarah’sideasbychallengingthemandexposinghiddenflaws.Astutelyawareoftheever-changingfinanciallandscape,SarahrequestsForumAItodelvedeeperintoasectionreferencinganewregulation.Inaninstant,ForumAIunveilsatroveofdocuments,affirmingthevalidityofSarah’sargument.Gonearethedaysofarduousresearchrequestsandagonizingwaits;SarahrevelsinForumAI’sswiftandpreciseassistance.Together,theyweaveameticulouslycraftedmindmap,fortifiedbyirrefutableevidence,poisedtocaptivatetheiraudience.Leavingtheofficehappywithhowquicklyshecreatedthepresentation,SarahmarvelsattheincreaseinefficiencyandaccuracydeliveredbyForumAI.Attherateitenhancesherproductivity,ForumAIisnotameretoolbutatrustedpartner.Workingwillbeoutdatedinadecade.I’vebeenstudyingAIsoIcanteachittodomyjobassoonaspossible.Softwareengineer,UK(Man,age32)19GenerativeAI2024|WorkforceBut?generativeAI’sglobaluptakehasmovedasquicklyasviralmedia:SoftwareprogrammersinIndiaembraceitasreadilyasconstructionworkersinThailandorbankersinBrazildo.initiativessuchastheNationalAIStrategy2031intheUAEandtheNationalStrategyonAI2020–2045inIndonesia.EvenincountrieswithlowadoptionlikeAustraliaandCanada,overathirdofemployeesusegenerativeAIatleastonceaweek,andnearly10%useitdaily.Insomenations,generativeAIhasbecomesodeeplyembeddedintoeverydaytasksthatitisalmostasinstinctiveforpeopleascheckingemailinthemorningortakingthatfirstsipofcoffeebeforework.Propelledbythetop-rankingAIskillspenetrationastrackedbytheOrganizationforEconomicCooperationandDevelopment,Indiahascatapultedtoan83%weeklyadoptionrateacrossallemployeeswesurveyed,slightlyhigherthanthe75%reportedbySlack’sStateofWorkReport.Meanwhile,governmentsintheUnitedArabEmirates(UAE)andIndonesiaareshowingstrongcommitmenttogenerativeAIthroughGenerativeAIbreaksthespeedlimitacrossjobtypesThespreadofgenerativeAIisimpressivenotonlyintermsofgeographicbreadthbutalsospeedofadoptionacrossindustries.FromJunetoNovember,generativeAIuseexplodedacrossalljobtypes,with