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PROGRAMMESPECIFICATION
UserExperienceDesign,MAandMSc–2009-10 KINGSTONUNIVERSITY
PROGRAMMESPECIFICATION
UserExperienceDesign,MAandMSc–2010-11 KINGSTONUNIVERSITY
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A. NATUREOFTHEAWARD
AwardingInstitution: KingstonUniversity
ProgrammeAccreditedby: BritishComputerSociety
FinalAward(s): MAorMSc
IntermediateAward(s): PGDiploma,PGCertificate
FieldTitle: UserExperienceDesign
FHEQLevelforthefinalaward: Masters
Creditratingbylevel: 180credits@level7
JACscode: G690/W290
QAABenchmarkStatement(s): n/a
MinimumPeriodofRegistration: 1year
MaximumPeriodofRegistration: 2years
Faculty FADA(managing)CISM,FASS,SCI
School CommunicationDesign
Location: PenrhynRoad,KnightsPark
DateSpecificationProduced: May2009
DateSpecificationLastRevised: August2010
B. FEATURESOFTHEFIELD
1. Title: MSc/MAinUserExperienceDesign
Thefieldisavailableinthefollowingforms:Fullfield
2. ModesofDelivery
Thefieldisofferedinthefollowingalternativepatterns:Full-timeorpart-time
3. FeaturesoftheField
UserExperienceDesignconcernsthedesignofhumaninteractionswithdigitaltechnologyfromtheuser’spointofview.Theseinteractionsarenotonlyusefulandusable,butalsopleasantandengaging.MScUserExperienceDesignleanstowardsthedevelopmentandauthoringofmedia-richuserinterfacesandinteractivecontent(text,graphics,audioandvideo)particularlyfortheWeband/orGames.MAUserExperienceDesignleanstowardsthedevelopmentandauthoringofmedia-richuserinterfacesandinteractivecontent(text,graphics,audioandvideo)particularlyfortheWeband/orGames.
TosuccessfullycompletetheMAorMSc,studentsarerequiredtoundertake6coremodules(2commontoDigitalMediaInstitute’ssuiteofmasterscourses,and4commontoUserExperienceDesign),2optionmodulesandaproject.Otherfeaturesare:
Industry-facing–closeinteractionwithindustrypractitioners,workplacementsandliveprojects
DissertationProjectrelevanttoindustry
Industryexpertsteachonthefield
Project-basedcurriculum,whichencouragescollaborative,cross-disciplinarydesign,developmentandproductionpractice
Thefieldismodular,anddeliveredinmixedblockandserialmode.Forexample,somemoduleswillbedeliveredinextended(e.g.)oneweekblocks.Otherswillbedeliveredasshortersessionsatregularintervals(e.g.2-4hrsfortnightlyintervals.
Thefieldismulti-disciplinary–combiningelementsofInteractiveComputerTechnology,BehaviouralScience,Art&DesignandDigitalMediaProduction
C. EDUCATIONALAIMSOFTHEFIELD
TheAimsoftheFieldareto:
Equipstudentswiththecapabilitytodeviseandexploituser-centredmethodsandtools,andframeworks,modelsandrules,whichwillenablethemtodevelopinnovativeinteractionswithmedia-rich,21stcenturytechnology;
Enhanceastudent’sjobperformanceandenablehim/hertocontributeeffectivelytotheknowledgebaseoftheemployer;
Givestudentsthemeanstoexploreindetailtheanalysis,designandevaluationofuserinteractions;
Developstudents’reflexive,criticalandcross-disciplinarypractice,suitablefordistributed,collaborativeworking
ForMA,theaboveiswithregardtotheauthorshipofinteractivedigitalcontent
ForMSc,theaboveiswithregardtothedevelopmentofmedia-richuserinterfaces,particularlyfortheInternet.
UndertakecontinuingprofessionaldevelopmentandupdatingforestablishedITprofessionals;
Developanenquiring,analyticalandcreativeapproachtobothpersonalandprofessionalactivitiesthatleadstothecriticalandresponsibleuseofinformedandindependentjudgement.
ForMA,undertakeamoreeffectiveroleininteractiondesignanddevelopment,withparticularregardtointeractivedigitalcontent;
ForMSc,undertakeamoreeffectiveroleininteractiondesignanddevelopmentalongwithmedia-rich,browser-basedinteraction;
Gainasolidfoundationinthisspecialistarea,addingtoandintegrating,theknowledgeandskillsgainedfromeachstudent’sindividualeducationalbackgroundandworkexperience;
Haveanindepthunderstandingofabroadrangeoftopicsrelatedtoavarietyofusers,applicationdomains(tasks),contextsofuse,modalitiesofinteraction,andmedia(text,graphics,audio,andvideo);
Exploredisciplinaryboundaries,resolvevalueconflictsandbridgegapsinknowledgewithargumentsfromfirstprincipleandactivityattheforefrontofbestpractice.
Inaddition,thecourseswillenablethestudentsto:
Applyspecialisedknowledgeandskills,andconductreflexive,criticalandcollaborativepracticeincluding;
ForMA,theanalysisandcreationofinnovativeinteractivemedia;
ForMSc,theanalysisanddevelopmentofinnovativemedia-richuserinterfaces.
Furtherknowledgeandpracticemustbeappliedtoissuesrelevanttodailylifeand/orcommerceandindustry.
D. LEARNINGOUTCOMES(OBJECTIVES)OFTHEFIELD
1. KnowledgeandUnderstanding
Alternativeperspectivesonpsychologicaltheory(memory,attentionetc.)andsocialtheory(practice,communicationetc.),theirrelevanceoftothedesignandevaluationofinteractivesystemsandinteractivecontent,andmeansoftheirapplication;
Thescope,andapplicabilityofuserinterfacedesignguidelinesforusabilityandaccessibility(styleguides),forvariousI/Omodalitiesandplatforms(mobile,PC)andmedia(text,graphics,audioandvideo);
Structuredmethodsandtoolsforuser-centredanalysis,design,prototypingandevaluation(includingboth‘early’inspectiontechniques,and‘late’usabilitystudiesinthelaboratoryandinthefield(includingexperimentaldesign);
Importantspecialism’sandemergingresearchareaswithinuser-centreddesign,suchasinformationvisualisation,informationarchitecture,accessibility,on-linecommunities,mobileinteraction,safetycriticalsystems,animation,computergamesanduserexperience;
Thecontextofinteractiondesign(softwareengineering,productdesign,contentmanagement),projectmanagementandbusiness,andtherelationsbetweeninteractiondesignanditscontext.Thisincludesethical,legalandprofessionalissues,andthetechnologieswithwhichusersinteractandthroughwhichtheycommunicate.
ForMA,socio-culturaltheoriesofartandcommunication,andthetoolsandtechniquesforthedesignandauthoring(planning,co-ordination,executionanddistribution)ofuserexperiences.
ForMSc,theanalysis,developmentandauthoringofstructureandfunctionofmedia-richuserexperiences,particularlyfortheInternetandforprototyping
2. Cognitive(thinking)Skills
Elicituser-centredrequirements,andgaininsightintousers,theirworkandthecontextofuse;
Envisionnoveluserinterfacesthatutiliseavarietyofinput/outputmodalities(notonlyGUIsfordesk-topapplicationsandwebsites,butalsospeech-andvoice-basedinteraction,andmulti-modalinteraction,astechnologydevelops);
Analyseandexplainproblematicinteraction(errors,taskbreakdowns)Understandandbeabletodefinethecontextwithinwhichuser-centredframeworks,models,rulesandmethodsareapplicable;
Criticallyanalyseandevaluateresearchinuser-centreddesign.Identifycontemporaryissues.
Followanexplicit,structuredandevidence-basedapproachtodesigndecision-making,thatcarriesforwardinformationbetweenstagesandacrossperspectives;
Synthesiseinformationfromdiversedisciplinesandapplicationdomains;
Interpretprojectbriefsandusethemtoinspireandrationalise;
ForMA,interactivecontentthatenhancetheuserexperience(andcommunicationwithusers)
ForMSc,userinterfaces,thatenhancetheuserexperience(andcommunicationwithusers)
3. PracticalSkills
Applyscientifictheories,frameworks,modelsanddesignguidelinestoallstagesofuser-centreddevelopment.Includesresearchmaterial;
Select,adapt/extendanduseeffectivelyawiderangeofmethods,toolsandtechniquesforuser-centredanalysisandevaluation,notablydatacollectioninthefieldandunderlaboratoryconditions;
Developandrationaliseinnovativeuserinterfacesthatsatisfyarangeofuser-centredcriteria(aestheticallypleasing,easytouse,productive,entertaining);
ForMA,createadvanceddigitalmediaofoneormoretypes(text,graphics,audioandvideo)
ForMSc,developanduseinteractiveprototypesandmock-ups,andfullyfunctionalinterfaceprototypes(particularlyfortheweb)thatincorporatedigitalmedia(text,graphics,audioandvideo).
4. KeySkills
Oncompletionofthefieldstudentswillhaveacquiredthefollowingkeyskills;:
a. CommunicationSkills
Writeeffectivereportsondesign(theproductandtheprocess),withcompletenessandcoherence,andwithpersuasiveargument;
Leadagroupdiscussionandgiveaneffectivegrouppresentations(includingtoaboardlevelaudience),puttingforwardacase,givingconstructiveargumentsandsummarising,complextechnicalmaterial;
Runafacilitatedworkshopinvolvingparticipantsfromarangeofbackgrounddisciplines(systemdevelopers,designers,evaluators,customersandmanagement);
Criticallyassessanddiscussspecialistareasundertakenduringthecourse;
Argueforthecostsandbenefits,andnecessarynature,ofmulti-disciplinarycontributionstointeraction-andmedia-design;
Communicatewithusers,forexample,runninginterviewsandfocusgroupswithparticipantsatalllevelsinorganisations,includingtechnicalandnon-technicalpersonnel;
Discuss,andfurthertheunderstandingof,communicationsandcontent.
b. Numeracy
Chooseanappropriateapproachtointeractivemediadevelopmentandmanagement,givencosttimescaleandqualityconstraints;
Collectdatafromprimaryandsecondarysources,synthesise,extrapolateandevaluatetheinformation;
Manipulate,interpretandanalysenumericaldataandalternativemediaformats;
Selectappropriatestatisticaltestsfordata,andconsidertheimplicationsofanalysisuponexperimentaldesign.
c. Information,CommunicationandTechnology
Criticallyevaluatetechnicalsystemsandspecifications;
Useapplicationsforprototyping,diagramming,softwarespecification,digitalmedia,projectmanagement,groupworkandstatisticalanalysis;
Selectappropriatetoolsfordevelopingmedia-richuserinterfaces,particularlyfortheweb
d. Teamwork
Contributetogroupworkinganddiscussionsandbeabletotaketheleadandevaluatetheprogressandcollectiveperformanceofthatgroup
Reflectupon,andidentifywaysofimproving,grouppracticesandperformance,inparticulartheirowncontributiontothegroup,groupmaintenanceandtheoutcomesforparticularindividuals
Workaspartofamulti-professionalteamwithinabusinessenvironment
Coordinatediverseactivitiesandresolveapparentlyconflictingpriorities;
Negotiatesharedunderstandingandestablishsharedvalues,despitedisciplinaryboundaries,andmultipleframesofreference
Constructcredible,andpersuasivecommunicationsforavarietyofstakeholders
e. IndependentLearning
Workindependentlyandproducereportsdrawingtogetherandinterpretingresearchandinformationfromdifferentsources
Beabletoundertakeresearchbychoosingdifferentandappropriateresearchmethodsandusingtheminaneffectivemanner
presentanddiscusssynthesisedinformation,inordertoassessextentoflearningandobtainfeedbackfromadiverseaudience
Reflectupontheadequacyoftheirownknowledgeandskills
E. FIELDSTRUCTURE
ThisfieldispartoftheUniversity’sPostgraduateCreditFramework(PCF).FieldsinthePCFaremadeupofmodulesthataredesignatedatlevel7.Singletaughtmodulesinthecoursesarevaluedat15creditsandthefieldcontainsaprojectthathas60credits.TheminimumrequirementforaPostgraduateCertificateis60credits,foraPostgraduateDiploma120creditsandaMastersDegree180credits.
ThecourseoffersthePGCertificateandPGDiplomaasexitawardsonlyandisbasedonthestudentpassinganycoherentsubsetofthetaughtmodules.
TheawardsavailablearedetailedinsectionAandtherequirementsareoutlinedbelow.AllstudentswillbeprovidedwithalinktothePCFregulationsinthestudenthandbook.
TheFieldsareofferedas1yearfull-time,and2yearspart-time.Themodulesareofferedeitherserially(e.g.2-3hrsessionsweeklyorfortnightly)orinblockmode(e.g.Mon–Fri9-5),asdeterminedbyeachFaculty.ThefullMAandMSccourseconsistsofaninductioncourse,8modules,andthefinaldissertationproject.
Normally,eachmodulewillbeofaround30hourscontacttime,followedbydirectedlearningresultinginatotalof150hours(approximately).Thefinaldissertationprojectistheequivalentoffourmodules.
Full-timestudentswillcompletetheprogrammeofstudyandassessmentin52weeks.Thenormalstudypatternforpart-timestudentsisthattheyshouldcomplete8modulesoveratwoyearperiod.
MODULECODE
MODULETITLE
CREDITS
CORE:
CIM120
DigitalContentProductionProcesses
15
DXM001
DigitalInterdisciplinaryPractice
15
CIM507
UserFactors
15
CIM506
UsabilityEngineering
15
DMM412
ExperienceDesignI
15
DMM417
ExperienceDesignII
15
OPTIONS:
(ForMAInclude)
DXM002
GamesDesign
15
DXM003
LiveProject
15
DMM413
CreativeResearchMethods
15
CDM408
PracticeResearchProject
30
CIM217
E-CommerceTechnologies
15
DMM410
DigitalAudio
15
HPM400
ResearchMethods
15
OPTIONS:
(ForMScInclude)
CIM217
E-CommerceTechnologies
15
CIM142
ProgramminginJava
15
CIM951
ResearchMethods
15
TSM005
CraftProject
15
DMM410
DigitalAudio
15
DXM003
LiveProject
15
FINALPROJECT
CIM911
FinalProjectandDissertation(MSc-CISM)
60
TSM901
MajorProject(MSc-SCIENCE)
60
DXM005
FinalMajorProject(MA-FADA)
60
DMM400
FinalProjectandDissertation(MA-FASS)
60
*shadedmodulesforapproval
ThemodulescoretotheDigitalMediasuite(DigitalInterdisciplinaryPracticeandDigitalContentProductionProcesses)supportstudents’reflectivecriticalpracticewithinmulti-disciplinarydesignandinteractivemediaprojects.
TheUserFactorsmoduleintroducesthenatureofthediscipline,desirablegeneralqualitiesofinteractionandrelevantbehaviouraltheory(psychology,sociology).UsabilityEngineeringconcernsexperimentaldesign,datagatheringtechniques,andstandardmethodsforusabilitytestingandstatisticalanalysis.ExperienceDesignIandIIconveyasystematic,holisticapproachtothedesignofmulti-modal,multimediauserexperiences,whichisbothexplicitandknowledgebased,aswellasintegrativeandcreative.Thelearningobjectivesnecessaryforprofessional,ethical,contemporaryandrelevantconduct(elaboratedonintheseparate‘ResearchMethods’module),arealsoaddressedbyatleastoneoftheabovecoremodules.
TwooptionmodulesarechosenfromeithertheFacultyofComputing,InformationSystemsandMathematics,FacultyofArtsandSocialSciences,FacultyofArtDesign&ArchitectureandFacultyofSciencePostgraduateProgrammes.
RecommendedoptionmodulesforMA-PracticeResearchProjectCDM408,GamesDesignDXM002andLiveProjectDXM003
RecommendedoptionmodulesforMSc-E-CommerceTechnologiesCIM217,ProgramminginJavaCIM142andCraftProjectTSM005.
Thefinalmajorprojectmoduleisafifteentoeighteenweekfull-timeequivalentanalysis,design,development,productionand/orevaluationactivity,withanacademicreport.
Figure1:MAandMScUserExperienceDesign:FieldStructure
F. FIELDREFERENCEPOINTS
ThefieldhasbeendesignedwithreferencetoKingstonUniversity'sPostgraduateCreditFramework.
ThefieldmeetstherequirementsforanawardatMastersLevelundertheframeworkforhighereducationqualifications.
ThereisnobenchmarkingatMasterslevelbutthisfieldbuildsonfromtheundergraduateart&design,behaviouralscience,mediaandsoftwareengineeringfields.
Research
UserInterfacedesignandevaluationontheAQuRateproject,whichisdevelopingaQTIv2compliantQuestionAuthoringtool.
researchpapersreporting:
reconstructiontheory,appliedtothedesignofthespaceofpossibilityincomplexmedia(2007)
chapterinTheArtofComplexSystemsScience(2008)
acommonmis-applicationoftheuserinterfacestyleguideforWindows3.1.(1997);
acrucialflawinusabilitytestingbestpractice(ACMCHIconference2007).
Consultancy
forOracleUKtodesignandevaluateuserinterfaceforjavadevelopmenttools(2002and2004)
G. TEACHINGANDLEARNINGSTRATEGIES
TheFieldisdesignedtogivestudentsabalanceoftheoreticalandpracticalexperienceinamulti-disciplinary,project-basedandindustry-facingcontext.
Formallecturesareusedinordertogivethestudentsagoodbackgroundunderstandingintheareaandtointroducetheoreticalelements.Thesearethenoftenreinforcedbypracticalsessionsand/orindustryspecialistswhocontributethroughoutthecourseinordertogiveinformativeinsightintoindustrydevelopments.
Thepracticalworkshops,openforums,newswires,externallyhostedcasestudyprojectsandgrouppresentationsareintroducedintothemodulestoprovidestudentswithadetailedunderstandingoftheapproachestakeninindustry.
Thefieldgivesstudentsthespecialisedknowledge,toolsandtechniquesandexploreswiththemmethodsforextractingandsynthesisinginformation.Butinorderforthestudentstogainfromthecoursetheymustdrawonthetaughtmaterialandtheexperiencegainedfromthepracticalsandcasestudiesembeddedwithinmostmodules.
Thestudentisthenrequiredtofurtherexploreandexploittheinformationgiveninthemodulesthroughguidedselfstudywhichwillrequirethemtoresearchanddefinetheoutcomesaccuratelyandproducedetailedsolutionsandinnovativework.Self-guidedworkisdesignedtoenablethestudentstobuilduptheircompetenciesinresearch,writingreportsandthepracticalskillsofthefield,willenablethemtofurtherdevelopthisexpertiseinorderforthemtoproducetheirprojectdissertation.
Itisrecognisedthatteamworkingisaveryimportantaspectinindustryandthisisreflectedduringthemodules.Thecourseensuresthatthestudentsareexposedtoteamworkingthroughgrouppresentations,jointreportwriting,jointresearchandlabwork.
Theneedforeffectivecommunication,bothwrittenandverbal,isalsorecognisedandthecoursepridesitselfonpreparingthestudentsfortheirlongertermcareerplansandCPD.Apartfromtheprojectitself,eachstudenthastogiveverbalpresentationsduringthemodules,normallytothestudent’speergroupandmoduleleader.Studentsarealsohelpedwithverbalcommunicationskillsthroughdiscussiongroups.Mostmodulesareassessedbywrittenassignmentsthataredesignedtoimprovestudents’researchandevaluationskills.
Theindividualprojectprovidesachallengetothecandidatetoundertakearealworldproblem,becausenormallytheprojectsareindustriallyorientated.Wherepossible,projectwillalsobecollaborativei.e.involve‘live’participationinalargerprojectinvolvingthehost,orotherstudents.Studentswillbegivencloseguidancetoselectaprojectthatisrelevanttotheirbackgroundorspecialisation.Duringtheproject,thestudentwillbeexpectedtoapplytheknowledgethathe/shehaslearntduringthecourseinordertoachieveadeliverablewhilstsatisfyinganygivenconstraints.Keyskillsincommunication,collaboration,presentation,literaturesearch,problemanalysis,projectplanning,reportwritingandsolutionjustificationareallpartofthelearningoutcomesdefinedinthiscourse.
TeachingandLearningStrategiesforWorkBasedLearning
Thework-placehasthepotentialtoprovideexcellentopportunitiesforstudentsto:
identifyusabilityissuesandtherequirementsfor,andof,interactivemedia(content);
assesstheuserexperience,usabilityandcommunicativeeffectivenessofexistingdigitalmediaandinteractivesystems;
reviewcurrentapproachestotheuserexperience,usabilityandcommunicationwithinintheirorganization;
presentacaseinsupportofuser-centered,creativecontributionstointeractivemediaandinterfacedesignprojects;
H. ASSESSMENTSTRATEGIES
Acombinationofassessmentmethodswillbeusedthroughoutthecourse.Theseelementsinclude:-
Modulecoursework
Moduleexaminations
In-classtests
Groupwork
Verbalpresentations
Projectdissertation
Eachmoduleleaderisresponsibleforensuringthatthemethodofassessmentreflectstheaimsandlearningobjectivesofthemodule,isdemandingandstimulatingandattheappropriateMaster'slevel.Assessmentinthefieldisstructuredtosupportcreativedevelopmenttothehighestlevel,andtoprovideguidanceandmonitoringasastudentprogresses.Tothisendarangeofformativeandsummativeassessmentstrategiesareemployed.
Theassessmentcriteriaforeachmodulerelatestotheassessmentstrategygivenineachmoduledescriptorandtheparticularteachingandlearningstrategiesemployed.Projectbriefs,tutorialtimetablesandsubmissionrequirementsdescribethescopeofthework.Throughoutthecoursestudentsareprovidedwithverbal/writtenfeedback,formativeprojectmarksandsummativemodulegrades.
I. ENTRYQUALIFICATIONS
1. Theminimumentryqualificationsforthefieldare:
Allapplicantsmustbeabletodemonstrate,eitherthroughqualificationsorportfolioofworksasolidunderstandingofdigitalmediaappropriatetothesubjectarea.
ApplicantsfortheMScarenormallyrequiredtohaveagoodhonoursdegreeininformationtechnology,computerscience,ortheacademicequivalent.
ApplicantsfortheMAarenormallyrequiredtohaveagoodhonoursdegreeinthehumanitiesart&design,multimedia,mediaproductionortheacademicequivalent.
Exceptionalapplicantsmayhavenofirstdegreebut5+yearsworkingintheinformationtechnology,thecreativeindustriesorthehumanities.Inthiscase,theremustbestrongevidencethattheapplicanthasthemotivationtocompletethecourseandtheabilitytoworkatthislevel.Experienceindigitalmedia,userinterfacedevelopmentanduserinteractiondesignisparticularlyvaluable.Experienceinanapplicationdomain(healthcare,businessinformation,retail)isalsorelevant.
Bothofthesetypesofapplicantswillbenefitfromtheadvancedandspecialisednatureofthetechnicalandbusiness
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