系統(tǒng)集成項目管理工程師簡版

系統(tǒng)集成項目管理工程師簡版

目錄

系統(tǒng)集成項目管理工程師精簡版.....................................................1

一、概述.....................................................................9

1.1目的與意義...........................................................9

一、系統(tǒng)整合.....................................................................9

二、提升效率.....................................................................9

三、風險管理.....................................................................9

四、質量保證.....................................................................9

五、知識管理.....................................................................9

六、培養(yǎng)人才.....................................................................9

七、戰(zhàn)略發(fā)展....................................................................10

八、創(chuàng)新驅動....................................................................10

1.2內容概述............................................................10

一、項目規(guī)劃與定義..............................................................10

二、需求分析....................................................................10

三、系統(tǒng)設計....................................................................10

四、硬件與軟件選型..............................................................10

五、集成測試與驗收..............................................................10

六、項目管理....................................................................11

七、質量控制....................................................................11

八、文檔編寫與維護..............................................................11

九、培訓與技術支持..............................................................11

二、系統(tǒng)集成項目管理基礎....................................................12

2.1項目與項目管理定義.................................................12

一、項目定義....................................................................12

二、項目管理定義................................................................12

三、項目與項目管理的重要性......................................................12

四、項目管理與日常運營管理的區(qū)別................................................12

2.2系統(tǒng)集成項目特點....................................................13

一、技術復雜性..................................................................13

二、定制化程度高................................................................13

三、項目管理難度大..............................................................13

四、質量要求高..................................................................13

五、客戶需求變化快..............................................................13

六、跨領域合作..................................................................13

七、高集成度....................................................................14

八、創(chuàng)新性強....................................................................14

2.3項目階段與項目管理過程組............................................14

一、項目階段....................................................................14

二、項目管理過程組..............................................................14

2.4項目管理原則........................................................15

一、整體性原則..................................................................15

二、目標導向原則................................................................15

三、風險管理原則................................................................15

四、溝通管理原則................................................................15

五、質量管理原則................................................................16

六、成本管理原則................................................................16

七、時間管理原則................................................................16

八、人力資源管理原則............................................................16

九、靈活性原則..................................................................16

十、合規(guī)性原則..................................................................16

2.5項目管理九大領域....................................................16

一、范圍管理....................................................................17

二、時間管理....................................................................17

三、成本管理....................................................................17

四、質量管理....................................................................17

五、人力資源管理................................................................17

六、溝通管理....................................................................17

七、風險管理....................................................................17

八、采購管理....................................................................18

九、干系人管理..................................................................18

三、系統(tǒng)集成項目風險管理....................................................19

3.1風險定義與分類.....................................................19

一、風險定義....................................................................19

二、風險分類....................................................................19

3.2風險識別............................................................19

一、技術風險....................................................................20

二、項目管理風險................................................................20

三、人員風險....................................................................20

四、供應鏈風險..................................................................20

五、法律法規(guī)風險................................................................20

六、基礎設施風險................................................................20

七、信息安全風險................................................................20

八、合作方風險..................................................................20

3.3風險評估............................................................21

一、風險識別....................................................................21

二、風險分析....................................................................21

三、風險評價....................................................................21

四、風險應對....................................................................21

五、風險監(jiān)控....................................................................21

3.4風險應對策略.......................................................22

一、風險避免....................................................................22

二、風險減輕....................................................................22

三、風險轉移....................................................................22

四、風險監(jiān)控....................................................................22

五、風險儲備....................................................................22

六、風險應急....................................................................22

七、反饋調整....................................................................22

3.5風險監(jiān)控............................................................23

一、風險評估....................................................................23

二、風險應對....................................................................23

三、風險監(jiān)控....................................................................23

四、風險報告....................................................................23

五、風險調整....................................................................23

四、系統(tǒng)集成項目采購管理....................................................24

4.1采購管理概述.......................................................24

一、采購計劃制定................................................................24

二、供應商選擇..................................................................24

三、采購合同管理................................................................24

四、采購物品檢驗................................................................24

五、庫存管理....................................................................24

六、物流與配送..................................................................24

七、采購成本核算................................................................25

八、采購績效評估................................................................25

4.2采購方式與流程.....................................................25

一、采購計劃制定................................................................25

二、供應商選擇標準..............................................................25

三、采購談判....................................................................25

四、合同簽訂....................................................................25

五、訂單下達....................................................................26

六、驗收入庫....................................................................26

七、付款結算....................................................................26

八、采購評估與優(yōu)化..............................................................26

4.3供應商選擇與評價...................................................26

一、供應商資格審查..............................................................26

二、供應商信譽評估..............................................................27

三、供應商品質檢測..............................................................27

四、供應商服務能力考察..........................................................27

五、供應商價格對比..............................................................27

六、供應商合作歷史考察..........................................................27

七、供應商創(chuàng)新能力評價..........................................................27

八、供應商可持續(xù)發(fā)展能力評估....................................................27

九、供應商售后服務質量考察......................................................27

4.4合同管理...........................................................28

4.5合同收尾...........................................................28

五、系統(tǒng)集成項目溝通管理....................................................30

5.1溝通管理概述.......................................................30

一、確定溝通需求................................................................30

二、制定溝通計劃................................................................30

三、實施溝通活動................................................................30

四、評估溝通效果................................................................30

五、調整溝通策略................................................................30

六、保障信息安全................................................................30

七、促進團隊協(xié)作................................................................31

八、提高溝通效率................................................................31

九、降低溝通成本................................................................31

十、培養(yǎng)溝通能力................................................................31

5.2溝通模型與方式......................................................31

一、溝通模型....................................................................31

二、溝通方式....................................................................31

三、溝通渠道....................................................................32

四、溝通障礙....................................................................32

5.3溝通計劃制定........................................................32

一、確定溝通目標................................................................32

二、識別利益相關者..............................................................32

三、需求分析....................................................................33

四、制定溝通頻率................................................................33

五、溝通渠道選擇................................................................33

六、文檔記錄....................................................................33

七、培訓安排....................................................................33

八、制定應急預案................................................................33

5.4信息分發(fā)............................................................33

一、分發(fā)目標....................................................................33

二、分發(fā)內容....................................................................33

三、分發(fā)方式....................................................................34

四、分發(fā)時機....................................................................34

五、分發(fā)頻率....................................................................34

六、反饋機制....................................................................34

七、記錄管理....................................................................34

八、保密措施....................................................................34

5.5績效報告與項目狀態(tài)評審..............................................34

一、項目進度報告................................................................35

二、質量評估報告................................................................35

三、成本效益分析................................................................35

四、人力資源利用評估............................................................35

五、技術創(chuàng)新與實施效果..........................................................35

六、風險評估與管理效果..........................................................35

七、客戶滿意度調查..............................................................35

八、供應商合作評估..............................................................36

九、項目收益與社會影響..........................................................36

5.6干系人管理..........................................................36

一、識別干系人..................................................................36

二、干系人分析..................................................................36

三、干系人分類..................................................................36

四、制定干系人管理策略..........................................................36

五、與干系人溝通................................................................36

六、干系人滿意度管理............................................................37

七、干系人參與計劃..............................................................37

八、干系人監(jiān)控與評估............................................................37

六、系統(tǒng)集成項目質量管理....................................................38

6.1質量管理基礎概念...................................................38

一、引言........................................................................38

二、質量計劃....................................................................38

三、質量保證....................................................................38

四、質量控制....................................................................38

五、持續(xù)改進....................................................................38

六、團隊合作....................................................................38

七、標準化和規(guī)范化..............................................................39

6.2質量計劃編制.......................................................39

一、確定質量標準................................................................39

二、設定質量目標................................................................39

三、制定質量保證措施............................................................39

四、選擇質量控制方法............................................................39

五、制定驗收準則................................................................39

六、管理變更....................................................................39

七、管理質量記錄................................................................40

八、評估質量風險................................................................40

6.3質量控制與保證.....................................................40

一、質量計劃....................................................................40

二、質量保證....................................................................40

三、質量控制....................................................................40

四、測試與驗證..................................................................40

五、變更管理....................................................................40

六、配置管理....................................................................41

七、持續(xù)改進....................................................................41

八、培訓與意識..................................................................41

6.4質量改進...........................................................41

一、需求分析....................................................................41

二、計劃制定....................................................................41

三、開發(fā)流程....................................................................41

四、質量控制....................................................................41

五、質量保證....................................................................42

六、測試與驗證..................................................................42

七、缺陷管理....................................................................42

八、持續(xù)改進....................................................................42

九、人員培訓....................................................................42

七、系統(tǒng)集成項目進度管理....................................................43

7.1項目進度管理概述...................................................43

一、進度計劃制定................................................................43

二、任務分配與資源調配..........................................................43

三、進度監(jiān)控與調整..............................................................43

四、風險管理....................................................................43

五、成本控制....................................................................43

六、質量保證....................................................................43

七、溝通協(xié)調....................................................................44

7.2活動定義與排序.....................................................44

一、確定項目范圍................................................................44

二、分解工作包..................................................................44

三、定義活動....................................................................44

四、評估活動時間和資源..........................................................44

五、排列活動順序................................................................44

六、制定進度計劃................................................................45

七、評估和調整計劃..............................................................45

八、監(jiān)控和控制過程..............................................................45

7.3活動資源估算與歷時估算.............................................45

一、資源需求分析................................................................45

二、資源類型與數(shù)量..............................................................45

三、資源利用計劃................................................................45

四、資源分配與調度..............................................................45

五、資源沖突解決................................................................46

六、資源使用監(jiān)控................................................................46

七、歷時估算方法................................................................46

八、任務先后關系分析............................................................46

九、歷時估算與調整..............................................................46

十、進度計劃制定與優(yōu)化..........................................................46

7.4進度計劃編制與審查.................................................46

一、確定項目目標................................................................47

二、任務分解....................................................................47

三、估計任務工期................................................................47

四、制定進度計劃................................................................47

五、資源匹配....................................................................47

六、審查進度計劃的可行性........................................................47

七、調整進度計劃................................................................47

八、進度計劃匯報................................................................47

7.5進度控制與調整.....................................................48

一、進度計劃制定................................................................48

二、實際進度監(jiān)測................................................................48

三、進度偏差分析................................................................48

四、進度調整措施................................................................48

五、資源優(yōu)化配置................................................................48

六、風險管理應對................................................................49

七、溝通協(xié)調機制................................................................49

八、質量安全監(jiān)控................................................................49

九、成本控制管理................................................................49

十、持續(xù)改進優(yōu)化................................................................49

八、系統(tǒng)集成項目成本管理....................................................50

8.1項目成本管理概述...................................................50

一、成本規(guī)劃....................................................................50

二、成本估算....................................................................50

三、成本預算....................................................................50

四、成本控制....................................................................50

五、成本核算....................................................................50

六、成本審計....................................................................50

七、成本分析....................................................................51

八、成本優(yōu)化....................................................................51

8.2項目資源計劃編制...................................................51

一、資源需求分析................................................................51

二、資源估算....................................................................51

三、資源計劃制定................................................................51

四、資源采購....................................................................51

五、資源調配....................................................................52

8.3項目成本估算與預算編制.............................................52

一、成本估算方法................................................................52

二、資源需求計劃................................................................52

三、人力成本估算................................................................52

四、物資與設備成本..............................................................52

五、其他直接成本................................................................52

六、間接成本....................................................................52

七、風險成本....................................................................53

八、編制成本預算................................................................53

九、預算審查與調整..............................................................53

十、成本控制計劃................................................................53

8.4項目成本控制與調整.................................................53

一、成本估算....................................................................53

二、成本預算....................................................................53

三、成本控制....................................................................54

四、成本調整....................................................................54

五、風險評估....................................................................54

六、變更管理....................................................................54

七、掙值管理....................................................................54

八、收尾管理....................................................................54

8.5項目成本核算與審計.................................................54

一、成本類型識別................................................................55

二、成本核算方法選擇............................................................55

三、直接成本核算................................................................55

四、間接成本分攤................................................................55

五、成本動因分析................................................................55

六、成本審計目標.........................