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ILLUSTRATIVE
)))ismExample????????????????????Note:(1)QuantityofShipment=#oftrucksxrequired#ofoperatinghours???▲
PhaseICompleted?????????Key新???????????/???????????????????
???
??Illustrative??????????????????
??????Accomplishment
ofnetworkstrategyissue新???????????/?????????????????KeyHamburgers→5companiesPizza→8companiesChicken→3companiesIceCream→5companieshighlowdegreesofmoderationFullEmpty3o'clock9o'clock6o'clockTip302
~~~Great
Client
WorkPOSCOchangedC&Cinvestmentprocess
Conductedbestpracticesgapanalyses
SMassessment&analysisalsohassomeopportunitypracticesgapanalysesPOSCOchangedC&Cinvestmysisalsohassome&analysisalsohassomeopportunityBestofBestCompanyMajorBrandsProductsCommentsBalancedapproachComprehensionCommitmentCapabilityBusinessProcessABMViewofBusinessProcess$Total$Total$Z$Y$X=NonvalueaddedPhaseIPhaseIIPhaseIIIBusinessValueIndexModelingBusinessPortfolioStrategyDevelopmentISMModelingPOSCO
ISM
Framework
DevelopmentPOSCO
ISM
Framework
ValidationPOSCO
ISM
ImplementationPlanning?OrganizationManagementResource????Solid
LeadershipClear
MissionSelf
Learning?????????????????????/???/????????????????????Feedback????????Review???????/??????????????????/???????/???????????????/??????Callingcard??/???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????BestPrice
EvaluationRelationship
RestructuringVolume
ConcentrationProduct
Specification
ImprovementJointProcess
ImprovementGlobal
SourcingStrategic
Sourcing???????????????????System/Networking?????????Timeness??Leadtime?????????????????????????????CS???????????????????
Interface?????????????????????????????VISION??????????????????????????????????..OperationPlanningNetwork
managementStructureHardwareSoftwareNetwork
TechnologyStagesofExcellence:QualitativeManufacturing
DatabasesResultEconomicandbusinessenvironmentPoliticalandeconomicrisksOrganizationandmanagementsystemsCompetitorsCustomersanddistributionChannelsandinfrastructureIndiaBrazilABCSmallcarLargecarMinivanJeepTruck"Sell1,Replenish1"Implementation
PhaseII
PhaseIIIDevelopactionableplansfortargetmarkets/options
PhaseICorporateandbusiness
unitstrategy
developmentDetermineOptionsForkliftExcavatorMachineToolHelicopterRailProjectBenefitsRealisationExpectedDeliverablesActualDeliverablesVarianceCauseofVarianceImpactonOverallBevefitsProjectAProjectBProjectCFinancialDistributionSales&MarketingOrganizationOperationsServicesCapacityPlanningNetworkPlanningTechnologyStrategyRegulatoryStrategyInternationalDomesticTollLocalServiceWirelessBroadband/MMVideoTraditionalTelephonyBusinessplanBusinessdomain??????
??issues??/????N/W?????????????/????ReconciledifferencebetweenbudgetandactualChargebackcosttobusinessunitMakesystemmanagementcontractBudgetforsoftwaredevelopmentBusinessrequirementsAnalyzebusinessEnvironmentSetdirectionDevelopentrystrategyBusinessplanBusinessstrategyCreateTransportDeliverLong-HaultransportLocaltransportInterfacemanagementEnd-userterminalCustomerProgramcreationValue-addedservice1?????
????3??????4???????7????????
??8????10????11????12????6??????5???????????29?????????????Business
infrastructureTechnical
infrastructure...thencanyouhaveOptimalorganizationalstructureStreamlinedITmanagementpracticeLowcostHighclientsatisfactionAppropriateapplications&datainsupportofbusinessCosteffectivedatacenterOptimalnetworkEffectiveclientserverdirectionEmpoweredEnd-usercomputingandofficeautomationAlignedITstrategy...thenyoucanexpectBusiness
infrastructureTechnical
infrastructureSub-optimalorganizationalstructureDisjointedITmanagementpracticeHighercostLowclientsatisfactionInappropriateapplications&dataCostlydatacentersSub-optimalnetworkIslandsofineffectiveclientservercomputingInflexibleEnd-usercomputingandofficeautomationMisalignedITstrategy?????????????1??
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withLGonJuly1銳普PPT論壇chinakui獨家搜集VISION
AnalyzeMROinventoryprofileatahighlevelDetermineifinventorylevelsareexcessiveDetermineadequacyofinventorymanagementproceduresActivity1Activity2Activity3Call(202)337-5550?????EndingInventory(AsofJune30,1996)?HighLowKeyProcurementManufacturingSalesOrderManagementDistribution
MarketforceFactorsSpecificIssuesForPOSCOSupplyMarketComplexitySuccessful
ImplementationDefinehigh
levelbusiness
processValidate
with
usersDevelopdownto
detaillevelValidatewith
usersagainWrite
codePrototypeValidatewith
usersPITshould...PITTest
PhaseIIDevelopactionableplansfortargetmarkets/optionsEDS/A.T.KearneyIndustryis
changingfrombeing
productiondriven
tomore
marketdrivenFocusoncustomersatisfactionImprovedmarketingandsalesskillsNewproductswithspeedtomarketCloserrelationshipwithcustomersandsuppliersMoresensitivitytoenvironmentalissuesHansolPaperOrganizationInformationTechnologyStrategySales&MarketingProductionLogisticsPurchasingInfrastructureVisionStrategyOrganizationOperationsStrategyArewepositionedproperlyinthemarketplace?Arewebuildingtherightresourcesandcompetencies?Arewedoingthethingsright?ValueOwnershipValueEfficiencyValueProcessdrivensolution"Wewantchange"ValueProcess+peopledrivensolutionPeople'snaturaltendencytoresistchangeSuccessfulprojectsUnsuccessfulprojectsFocusWinningsolution,resultingOperationPlanningNetwork
managementStructureHardwareSoftwareNetwork
TechnologyResultEconomicandbusinessenvironmentPoliticalandeconomicrisksOrganizationandmanagementsystemsCompetitorsCustomersanddistributionChannelsandinfrastructureIndiaBrazilABCSmallcarLargecarMinivanJeepTruck"Sell1,Replenish1"FinancialDistributionSales&MarketingOrganizationOperationsServicesCapacityPlanningNetworkPlanningTechnologyStrategyRegulatoryStrategyInternationalDomesticTollLocalServiceWirelessBroadband/MMVideoTraditionalTelephonyBusinessplanBusinessdomainR&D?????????????????????????????????????????????????????????????????????????????????????????Needs??4P?????????????????VolumeConcentrationProductSpecificationImprovementGlobal
SourcingRelationshipRestructuringBestPracticeEvaluationJointProcessImprovementJapanNationalRailroadBusinessPerformanceandImprovementEffortsOperatingratio(%)Cumulativeoperatinglosses(JP¥trillion)MaintenanceConstructionR&DEngineeringBEDEBDDDManufacturingProcurementData
CenterHardwareSoftwareManagementONSETelecom}PPT?????PROCESSInserttextInserttextInserttextInserttextInserttextInserttextInserttextInserttextPage2Page3InserttextKeyDecisionPointInserttextKeyDecisionPointInserttextTextInserttextTextTextTextTextTextTextPROCESSPage4TextTextTextTextTextTextTextTextTextTextTextTextTextTextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage5TextTextTextTextTextTextTextTextTextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage6InserttextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage7InserttextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage8InserttextInserttextInserttextInserttextInserttextInserttextOperational
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-SEGMENTATIONPage45InserttextTaskYear1Year2Year3Year4TIMINGPage46TIMINGPage47LOCATIONPage48TextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextCOMPARISONPage49InserttextInserttextInserttextInserttextInserttextInserttextInserttextInserttextInserttextInserttextInserttextInserttextCOMPARISONPage50TextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextCOMPARISONPage5112pointbox10pointbox12pointbox10point12pointbox10pointboxInsertTextInsertTextInsertTextInsertTextExhibitHeading(Arial14ptbold)PRELIMINARYILLUSTRATIVEEXAMPLEESTIMATEFINAL12pointboxCOMMONSYMBOLSPage52ARROWSPage53MOREARROWSPage54StrategyBusinessProcessesPeopleTechnology/InfrastructureIntegrationStrategydeterminesthefuturedirectionandintendedactionsoftheorganisation. Peopleare responsibleforcarryingoutallbusinessstrategies;operatingprocesses,maintainingcontrol,andimprovingeffectiveness.BusinessProcessesarethemethodsandtechniquesanorganisationusestocarryoutitsbusinessstrategies.Technologyisusedasanenablertofacilitateeffectiveexecutionofbusinessprocesses.StrategyPeopleTechnologyProcessPage55PeopleImplementationMasterPlanAssess/AlignSharedVisionTechnologyProcessesStrategyRe-engineeringarrowbizppt???TIS??TIMS???????????????????????IT???????????·??????H/W???????????????????????????????4??????????????????????????????U-??????????????????????????bizpptbizpptbizpptbizpptbizpptbizpptbizppt
bizpptbizppt
eSystemeProcesseStrategye-CompanyePeople1?2?2?12?4?5?3?7?8?6?10?9?11?1?12?11?ⅠIIIIIIVⅠIIIIIIV6??6??4?5?6?7?8?9?10?10?11?12?1?2?3??????????
SOWT
??(O)??(T)??(S)??(W)???BizModelDesign?????????????e-Business????Vision?????e-BusinessCSFStakeholder??Diagnosis&AssessmentBenchMarkingOpportunitiesPositioningOpportunitiesScreening???To-Be????To-Be???????????????Prototyping????eStrategye-InitiativeFramework???IT???????????e-Business?????????012345132456789132456789Stage1Stage2Stage3Stage41234568910111213134568921011131277456?????????????????????????????12????3????????????????????????????45????????????
???????????????????????687???????????????????
????????????????????????(Baseline)?????????????????????????????,??????
??????EndUserComputing???????????????? ????????????????GraphicUserInterface
???????????????????Pop-Up???????????????????????????WebBase???????????AIM??????????????????????????Phase-????-???????????????????????????????????????????????????????????????????????,???????,???????????Legacy,3rdpartyproduct?????????????????????Reporting?Logging????Phase?????,?????????????????????????????QA??????????????????????????,???,????????????????,?????????????????,
?????????????8???????????????????????????????????????????? ??????????(Baseline)???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????,
?????????????????????/??????????????????????????????????????????????????????????????????????????????????????
?????????????????????????????Load????Partition?????????????????????????????????????????????
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(?????/?????)?????????
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???????????/???????????????????????????/????????????????????/?????????????EVA??EVA??EVA??
?????????????????????
EVA??
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EVA??
??????????
EVA??Factor???EVA???????
EVA?????????????????????????????????????????????????(TIDS)???????(Kiosk)???????????????TIDS????????????????
???????????????????????????????(??)
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(????????????)????????????????????????????????????/????/???????????LG-EDS????B&B???????????????????1?????????????????(??????)???????1?????????,??????????????????????????????/???????????????LG???
???????????(?????????)?/?/?????????,?????????????????????????????????????????????????????/?????????????????????????LG??,LG??????????????????????,???????????????????KAIST????????????20???
(?????)????DACOMSKT???LGT????????PCSK-COM??????????????????????????????LG??LG-EDSLG??LG??LG??LG????LG???LG???LG?????/????????????/???????/???????/????????????????????????????????????????????????
(????????????)????????????????????????????????????/????/??????????????????????????????????????????????????????B&B?????LG-EDS???????????ERP??????,???????,????,??????????Oracle?? ?????????????????????????????????????????????????????????????????????????????????????????????/?????,??,????Web???????????(TOInB)??????????????ERP,ABC,BSC?????,??,?????????LG-EDS????????????????????????????ERPPackage???????????????????????????????????
???????????????????????????
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????,??????,
????,?????????
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?????????????????????????????????·??????????(TIDS)???????(KIOSK)???????????????????????????????????????????????
???????????????????????????????,??,????/??,?????
4????????????,???????
???,????????????
???????????????????????????
?????????????????????????????DB??VSAM???RDB?????DB?????Batch??????????????,???????????????????????????????????????????????????Web???????RDB??????????????????????????????????????????????????????????????????????????????????????TCP/IP????????????????????????????????????????????????????????????????????????????????????CASE??????????????????????????????????????????????????LG-EDS???????/??????2?????????????????????????????????????????????????????????????????1???????????????CALS???,??,????????????????????????????????????????????????????????DB???????????????/??????????DB?????????DBMS?????,DB??????,?????????????????????????????????,???????????DB??????????????????????.DB???????????????,Source?????,?????????????????????????????????????????????????.?????????????????????????????????????????????????????????????????????????
?????????
?????????
??????????????????????????????LG-EDS???,?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????e-KNR???????????????????????????
????????????????????????????????????????DB?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????,???,???,????,????????????????????????
????CRM?????????????????????????????????????????????????,???,???,????,????????????????????????????????????????,????????????????????????,????,?????,?????,????????,??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????BritishSkyBroadcasting,DirecTV,Telewest,NTL(Cable&WirelessPLC)???????????????????,????????????Telewest??????????????????????????????????????????????@Home,CableLyonnaise,Videotron,Casema,Saturn,Austar?Arbor/BP???????????????ReferenceSite???????????????Cable&Satellite?????????????????????Broadband???????????????????????LG-EDS???????????????????????????????????????????????????????
??VR?????????
??????????????LG?????????????????????????????,?????????????????????(Billing)???,LG???Billing&CustomerCare???,?????????????????????????????????????,???,???????300???????????????SI???????????????????????????????????????????????????????????RAID1,5?????????????????????????????????????????????????????????????????????????????????????????????DB2????????????????????????????\?????????????????????????????????????????????????????????????/???????????????????????ORACLER11i???????ERPPackage????????????????????????????????21?????
???????????????????,?????,????????????,
??????????????e-KNR??????????????????????????????????????????????????????????????????
????????????????????????????????????????????????????????????????,???????????‘??????’????????????????????????????
?????,????????????????
????????????Re-Modeling?????????????,????????????e-?????????????????????????????????FinancialManagementScopeManagementQualityManagementContractManagementCommunicationManagementResourceManagementScheduleManagement??????????????????????????????????????RiskManagement????(RiskManagement)??????/??(RiskAssessment)??????(RiskHandlingManagement)??(Mitigation)??(Transfer)??(Acceptance)????????????????????????????????????????????????????????????????????????????????????????????EC????????????????????????????????????????????????????????????????????????????????????????????/??????????????????????????????????????????(OLAP,DataMining??)????????????????????????????????????????????,????,???????????????????(CRM?????DW??)??????????????????????????????????????????????????????????????????????????????????????????????????????????????????/?????????????????????????????????????????????????????????????????????????????????????????????????,?????????,????????????????????????????????????????????(????,?????)??????????????????,???????????????????????????????????????????????????????????????SPICE???????????????????????????????????????Prototype????????????????????????(????)?????(?????)???????????????????????????????????????????????Prototype????????????????????????????????????????????????????????????????????????????????/??????????????????????????????????????????????CRM?????????????????????????????????????????????????????????????????????????????.??????????????????????????????????????????????????????????????????????????????????????????????CRM???????????????????????????????????????????CRM???????(????????)??????DW????????????LG??????????LG?????????DB????????????????????????????????????????????????????????????????????5?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Work-Net???????,?????
-??/??/????????
-LG?????,???????????:?170?
(????????????)???????????????????????????????DB??????????????/????????????,????????,????????????????????????????????????????????????????????????????????OracleApplications????????Communication?????ERP????????????????????????????????????????????????????????????????????,??????????????????/?????????,?????????????????????ERP???????????????????Risk????Confidence???LearningCurve?????????????????????????AIM????????????????????/???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Upgrade??????????????????????????????????????????????????????????????????????????????????????e-KDB??????
?????????????????????????????????????,??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????)????????????????CRM???Commerce????????Marketing&DistributionChannels???Carriage??????????????????????????????????????????????????????????????????????????,?????????,?????/?????????????:???????????????????????????????????????????/
?????:?????????????????????????-??????????????,???????????Content????Context???Content???????????????????????????????CommunicationService????????????????????????????ABM,VBM,BSC,Discoverer,Express,FinancialAnalyzer,SalesAnalyzer,KMSWarehouseBuilder,DataMartSuite,K*Loader,K*ManagerOracleApplication,ECOracleInterofficeOracleWorkflowOracleMethod:CDM,AIM,PJM,
DWM,EMM,PRM….Developer,Designer,jDeveloper/java,WebDB,???1????2?BusinessPr
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