《商務(wù)英語(yǔ)口語(yǔ)》課件 Unit 18 Inspection,Quarantine and Clearance

安徽省高等學(xué)校省級(jí)規(guī)劃教材全國(guó)職業(yè)院校國(guó)際貿(mào)易專(zhuān)業(yè)“新形態(tài)”教材21世紀(jì)高職高專(zhuān)規(guī)劃教材國(guó)際經(jīng)濟(jì)與貿(mào)易系列SpokenEnglishforBusinessCommunication商務(wù)英語(yǔ)口語(yǔ)ContentsModuleOne:EstablishmentofBusinessRelationsModuleTwo:BusinessTravelModuleThree:BusinessReceptionModuleFour:TradeFairSpokenEnglishforBusinessCommunicationModuleFive:BusinessNegotiationModuleSix:Follow-upServiceModuleSix

Follow-upServiceSpokenEnglishforBusinessCommunicationUnit18Inspection,QuarantineandClearanceUnit20ComplaintsandClaimsUnit19FeedbackUnit18Inspection,QuarantineandClearanceSpokenEnglishforBusinessCommunicationWarm-upQuestionsTipsSpeakingPracticeSituationalDialogues

Warm-upQuestionsPresentationSpokenEnglishforBusinessCommunication1.Whatisthedifferencebetweeninspectionandquarantine?Forreference:Commodityinspectionreferstoasystemofmeasuresconductedbyathird,authorizedpartytotestifywhetherthequality,quantity,package,etc.wouldbethesameasthosetermsspecifiedinthecontract.Quarantinereferstoasystemofmeasuresmaintainedbygovernmentalauthorityatports,frontiers,etc.,forpreventingthespreadofdisease.

Warm-upQuestionsPresentationSpokenEnglishforBusinessCommunication2.Whatdocumentsdoyouneedtoprepareforclearance?Forreference:Purchaseorderfromthebuyer,salesinvoice,packinglist,shippingbill,billofladingorairwaybill,certificateoforiginandanyotherspecificdocumentationasspecifiedbythebuyer,requiredbyfinancialinstitutionsorLCterms,orasperimportingcountry’sregulations.…CustomsClearance

SituationalDialogues:SpokenEnglishforBusinessCommunicationDialogue1AGeneraltalkoninspectionA:Kate,wouldyoutellmehowandbywhomthecommodityinspectionisconductedbeforeshipment?B:OurinspectionistobeconductedbyAQSIQ,whichenjoysinternational

reputationforimpartiality.A:Whenwilltheinspectionbeconducted?B:Usuallytheinspectionwillbeconductedwithin5daysbeforeshipment.A:Howdotheymaketestandanalysisofthegoods?B:Theywilluse

thestandardandthemethodlaiddowninthecontract.ItcouldalsobeISOoranotherinternationallyacceptedmethodifthestandardandthemethodarenotmentionedinthecontract.A:Howaboutthereinspection?WhatisCommodityInspectionSpokenEnglishforBusinessCommunicationB:It’stheinternationalpracticethatthereinspectionshouldbemadewithin10daysuponthearrival.Ifanydiscrepancyisfound,claimmustberaisedwithin30days.However,claimswhichfallwithintheresponsibilityoftheshippingcompanyandunderwritersshallnotbeentertained.A:Whoistocarryoutthereinspection?B:Inordertocarryoutthecontractsmoothlyandavoidunnecessarydisputes,it’s

besttonametheinspectionagencywhichshallbeapprovedbybothsidesandbestipulatedinthecontract.A:Whatiftheresultsfromthetwoinspectionsdonotcoincidewitheachother?B:We’llhaveagroupofspecialistsandsurveyorsfrombothsidestoclarifywhichiscorrect.A:Wehopewecanresolvethedifferencesthroughfriendlyconsultation.B:Ihopesoaswell.

SituationalDialogues:SpokenEnglishforBusinessCommunicationDialogue2FurthertalkoninspectionandquarantineA:Thereisstillaminorpointtobeclearedup.B:Yes?A:Ms.Li,asourtransactioninvolvesfrozenmeat,wehavetomakesurethe

sanitarystandardsareuptotherequirements

oftheFrenchgovernment.B:Mr.Smith,ourInspectionBureauwillissueaVeterinaryInspectionCertificatetoshowthattheshipmentisinconformitywithexportstandards.A:Well,inthatcase,Ineedtomakesurethatyourstandardsarethesameasours.InadditiontotheCertificateyoumentioned,couldyouhaveanotheroneshowingthegoodstobefreefromradioactivecontamination?Yousee,someofourclientsareverysensitiveaboutthis.B:Yourrequestisunderstandable.Well,I’llgetintouchwith

theInspectionBureauandseewhattheyhavetosay.A:That’sgood.Thanksforeverything,Ms.Li.B:Don’tmentionit.Gladtobeofanyhelp.

SituationalDialogues:SpokenEnglishforBusinessCommunicationDialogue3Kate,fromBlackDiamondCompany,iscallingherclientRobintoupdatehimwiththelatestinformationforthecargo.A:Hello!Robin,howareyou?B:Hi,Kate,Iamfine.Yousoundquiteexcited,anythingfantastic?A:Youbet!I’vegotgoodnewsforyou!B:Really?Whatisit?A:Iamcallingjusttoinformyouthatourcargoisready,andiswellreservedinstock.B:Wow,thatisreallygoodnewsforme.Thanksforyourefforts.A:Andwehavebookedavesselattheendofthismonth.Itseemseverythinggoesverysmoothly.B:Thanksagain,Bruce.

Itisallowingtoyourhighworkefficiency.A:It’ssoniceofyoutosayso.B:Bytheway,oncethevesselsailsout,howmuchtimewillyouneedtogetthefull

setofdocumentsprepared,sinceIhopeyoucansendthemtomeassoonaspossible?SpokenEnglishforBusinessCommunicationA:Forthefullsetofdocuments,Ithinktherewillbeanotheroneortwoweeks,ifeverythinggoeswell.B:Verymuchappreciated.A:Asforthedocumentsyouhavementioned,Ithinkitwillbenecessaryforustocheckwhatdocumentsyouwillneedforcustomsclearance.B:Itisreallythoughtfulofyou.Letmesee,thefullsetofdocumentswillincludetheBillofLading,thecommercialinvoice,thepackinglist,thecopyofcontractandtheCertificateofOrigin.A:OK,

pleaserestassuredthatIwillgetthemready

andsendthemtoyouassoonaspossible.B:ThismorningIphonedourcustoms.TheysaidIwouldneedanothertwo

documentstobecleared.A:Whatarethey?B:OneisCertificateofInspection(CIQ)andtheotherisanofficialCertificateofFumigation.Withoutthesetwodocumentswecannotclearthegoods.A:CIQandtheCertificateofFumigation,Ihavenotedthemdown.Wewillarrangethemasyouwant.B:Thanksalot.Youaresohelpful.1. inspection:檢驗(yàn)，檢查2. quarantine:檢疫，隔離3. AQSIQ:中華人民共和國(guó)國(guó)家質(zhì)量監(jiān)督檢驗(yàn)檢疫總局（AdministrationofQualitySupervision,InspectionandQuarantineofthePeople’sRepublicofChina）4. impartiality:公正，公平5.underwriter:承保人，保險(xiǎn)商6. entertain:考慮，受理7. surveyor:檢驗(yàn)員，測(cè)量員8. sanitarystandard:衛(wèi)生標(biāo)準(zhǔn)9. VeterinaryInspectionCertificate:

獸醫(yī)檢驗(yàn)證書(shū)10. radioactivecontamination:

放射性污染11. customsclearance:

（海關(guān)）清關(guān)，結(jié)關(guān)12. BillofLading(B/L):提貨單13. commercialinvoice:商業(yè)發(fā)票14. packinglist:裝箱單15. CertificateofOrigin:原產(chǎn)地證明16. CertificateofInspection(CIQ):

檢驗(yàn)證明書(shū)17. CertificateofFumigation:熏蒸證書(shū)

Notes:1.…,whichenjoysinternationalreputationforimpartiality.

（該局）以公正享譽(yù)全球。…,whichiswell-known/famous/reputedforitsimpartiality，

（該局）以公正享譽(yù)全球。UsefulExpressions:2. thestandardandthemethodlaiddowninthecontract合同中規(guī)定的標(biāo)準(zhǔn)和方法thestandardandthemethodstipulated/putdowninthecontract

合同中注明的標(biāo)準(zhǔn)和方法UsefulExpressions:3.It’sbesttonametheinspectionagency.

最好提出檢驗(yàn)機(jī)構(gòu)的名稱(chēng)。Itwouldbebesttonametheinspectionagency.

最好提出檢驗(yàn)機(jī)構(gòu)的名稱(chēng)。Itwouldbeagoodideatonametheinspectionagency.

注明檢驗(yàn)機(jī)構(gòu)的名稱(chēng)是個(gè)不錯(cuò)的主意。UsefulExpressions:4. Thesanitarystandardsareuptotherequirements.

衛(wèi)生標(biāo)準(zhǔn)符合要求。Thesanitarystandardsmeettherequirements.

衛(wèi)生標(biāo)準(zhǔn)達(dá)到要求。Thesanitarystandardsmustreachtherequirements.

衛(wèi)生標(biāo)準(zhǔn)必須達(dá)到要求。UsefulExpressions:5.Theshipmentisinconformitywithexportstandards.

貨物符合出口標(biāo)準(zhǔn)。Thegoodsconformtotheexportstandards.

這批貨物符合出口標(biāo)準(zhǔn)。Heconformedtheplanstothenewspecifications.

他使各項(xiàng)計(jì)劃都符合新的規(guī)格要求。UsefulExpressions:6. tobefreefromradioactivecontamination

沒(méi)有受到放射性污染Thegoodshavenotbeencontaminatedbyradiation.

貨物沒(méi)有遭到放射性污染。UsefulExpressions:7.togetintouchwith聯(lián)系I’llhavetogetintouchwiththemanufacturers.

我們必須與制造商聯(lián)系。We’lltrytocontactthemanufacturers.

我們將試著與制造商聯(lián)系。UsefulExpressions:8.Itisallowingtoyourhighworkefficiency.

正是因?yàn)槟愎ぷ餍矢卟诺靡酝瓿?。Thankstoyourhighefficiency.

多虧你的高效率。Itisallduetoyourhighworkefficiency.

正是因?yàn)槟愎ぷ餍矢卟诺靡酝瓿?。UsefulExpressions:9.Howmuchtimewillyouneedtogetthefullsetofdocumentsprepared?

你備齊所有的單據(jù)需要多長(zhǎng)時(shí)間?Howlongwillittakeyoutopreparethefullsetofdocuments?

備齊所有的單據(jù)需要花多長(zhǎng)時(shí)間？Howlongwillyoupreparethefullsetofdocuments?

備齊所有的單據(jù)需要花多長(zhǎng)時(shí)間?UsefulExpressions:10.Itisreallythoughtfulofyou.

你真的是太周到了。Youaresoconsiderate.

你太周到了。Youareareallythoughtfulman.

你真是個(gè)周到的人。UsefulExpressions:11.PleaserestassuredthatIwillgetthemready.

請(qǐng)放心，我會(huì)準(zhǔn)備好的。Don’tworry.Iwillgetthemprepared.

別擔(dān)心，我會(huì)準(zhǔn)備好的。YoumayrestassuredthatIwilltakecareofthem.

請(qǐng)您放心，我會(huì)準(zhǔn)備好的。UsefulExpressions:12.Iwouldneedanothertwodocumentstobecleared.

清關(guān)我還需要另外兩個(gè)證書(shū)。Toclearthecargo,Iaminneedofanothertwodocuments.

我還需要另外兩個(gè)證書(shū)才能清關(guān)。Anothertwodocumentsarerequiredforcustomsclearance.

清關(guān)還需要另外兩個(gè)證書(shū)。UsefulExpressions:13.Withoutthesetwodocumentswecannotclearthegoods.

沒(méi)有這兩個(gè)證書(shū)，我們無(wú)法清關(guān)。Lackingthesetwodocuments,theclearancecouldnotbefinished.

缺少這兩個(gè)證書(shū)，我們就無(wú)法清關(guān)。Wehavetogetthesetwodocuments;otherwisewecannotclearthegoods.

我們必須有這兩個(gè)證書(shū)，否則無(wú)法清關(guān)。UsefulExpressions:

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask1:Interpretation1.Inspectioncanbeconductedeitherbeforeshipmentorafterthearrivalofthegoodsatthedestination.

檢驗(yàn)既可以在裝運(yùn)前、也可以在貨物到達(dá)目的地后進(jìn)行。2.Canyoumakesurethatthesanitarystandardsofthebeefareuptotherequirements?

你能確保這批牛肉的衛(wèi)生標(biāo)準(zhǔn)符合要求嗎？3.Claimsnotwithintheresponsibilityoftheexporterwillnotbeentertained.

不在出口商責(zé)任范圍內(nèi)的索賠不予受理。4.Itisnecessaryforustocheckwhatdocumentsyouwillneedforcustomsclearance.

我們有必要檢查一下你們結(jié)關(guān)需要準(zhǔn)備哪些證書(shū)。5.Aninstitutionforarbitrationshouldbenamedandlaiddowninthecontractincaseanydisputearises.

合同中應(yīng)指定仲裁機(jī)構(gòu)，以防出現(xiàn)爭(zhēng)議。

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask1:Interpretation6.你們能否出示一份證書(shū)，證明產(chǎn)品沒(méi)有受到輻射污染？Canyouprovideacertificatetoprovethattheproducthasnotbeencontaminatedbyradiation?7.根據(jù)我方海關(guān)規(guī)定，沒(méi)有檢驗(yàn)證明書(shū)的貨物是不能清關(guān)的。Accordingtoourcustomsregulations,goodswithoutinspectioncertificatecannotbeclearedthroughcustoms.8.這批貨物的所有報(bào)關(guān)單據(jù)備齊需要花多長(zhǎng)時(shí)間？Howlongdoesittaketoprepareallthedocumentsofthecargoforcustomsdeclaration?9.你們的貨物已經(jīng)完成檢驗(yàn)與報(bào)關(guān)，在去目的港的路上了。Havingbeeninspectedanddeclared,yourgoodshavealreadygoneonthewaytothedestinationport.10.我們應(yīng)該盡量履行合同，避免不必要的糾紛。Weshoulddoourbesttocarryoutthecontracttoavoidunnecessarydisputes.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask2:RolePlayCalvinisaSingaporeimportagentwhoimportsaconsignmentofsportswearfromSongDan’scompanywhichisbasedinChina.Theyaretryingtosolvesomedisputesontheinspectioncriteria.AndnowthecargoisloadedandreadyforsailingtoSingapore.CalviniscallingSongDantoaskforthedocumentsandpapersforcustomsclearance.SpeakingPracticeSpokenEnglishforBusinessCommunicationTask3:FreeTalk：TopicforMoralEducation:consciousnessoflegality

Forreference:Toabidebyregulations,rulesandlaws.1.Whatdoyouthinkisthemostimportantwhenwementionconsciousnessoflegality?SpeakingPracticeSpokenEnglishforBusinessCommunication2.Whatshouldcollegestudentsdotostrengthentheconsciousnessoflegality?Task3:FreeTalk：TopicforMoralEducation:consciousnessoflegality

Forreference:Collegestudentsshouldstrengthenthestudyofregulations,rulesandlaws;observedisciplinesandobeylaws;

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingPassage1:InspectionofExportCommoditiesInpractice,beforedelivery,themanufacturersshallmakeapreciseandcomprehensiveinspectionofthegoodswithregardtoitsquality,specifications,performanceandquantityorweight,andissueaninspectioncertificatecertifyingthetechnicaldataandfindingsoftheinspection.Forexportcommoditieswhicharesubjecttoinspectionbythecommodityinspectionauthorities,theconsignorshouldapplyforinspectionintheplacesandwithinthetimelimitspecifiedbythem.Theinspectionauthoritiesshallaccomplishtheproceduresforinspectionandissueacertificatewithoutdelayingtheprescribedtimeforshipment.Thegoodswhichdon’tneedlegalinspectionshouldalsobearrangedtoinspectionagenciesforinspectiontoobtaincertificatesinaccordancewithcontractand/orL/Cforpayment.Othergoodsshouldbeinspectedbyrelevantauthoritiesorproductiondepartment,supplydepartmentorforeigntradecompaniesthemselves.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingExportcommoditieswhichhavebeeninspectedandpassedbythecommodityinspectionauthoritiesandforwhichaninspectioncertificatehasbeenissuedbythesameauthoritiesshallbedeclaredforexportandshippedoutofthecountrywithinthetimelimit.Itshouldbenotedthatthevaliddatesofdifferentcertificatesdifferfromeachother,andthegoodswhosecertificatesareoverdueshouldbeappliedforreinspection.Exportcommoditieswhichareincludedinthelistofcommoditiesshouldbecheckedandreleasedbythecustomsuponpresentationoftheinspectioncertificateorthesealoftheinspectionauthoritiesaffixedtothecustomsdeclaration.1.Whyshouldsomegoodsthatdon’tneedaninspectionlegallyalsobearrangedforaninspection?

Becausepaymentstipulatedinthecontractand/orL/Crequirescertificatesofinspection.

2.Forthegoodstobeexported,whenandwhereshouldaninspectionbeappliedfor?Forexportcommoditieswhicharesubjecttoinspectionbythecommodityinspectionauthorities,theconsignorshouldapplyforinspectionintheplacesandwithinthetimelimitspecifiedbythem.3.Underwhatcircumstancesshouldreinspectionbeappliedfor?

Reinspectionshouldbeappliedforwhenthevaliddatesofdifferentcertificatesdifferfromeachotherandthecertificatesofthegoodsareoverdue.Answerthefollowingquestionsorallyaccordingtothepassage.4.Whatshouldbepresentedtothecustomswhentheexportgoodsaretobecheckedandreleased?

Thepresentationoftheinspectioncertificateorthesealoftheinspectionauthoritiesaffixedtothecustomsdeclaration.5.Whatdoyouthinkofthecommodityinspectioninexport?

Inexport,thecommodityinspectioncanmakesurethequality,quantityandpackingofthegoodsdeliveredbythesellerinconformitywiththetermsandconditionsofthesalescontract.Thecertificateofinspectionisregardedasthebasisofthedeliveryofthegoods.Answerthefollowingquestionsorallyaccordingtothepassage.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingPassage2：CustomsDeclarationTheimporteroftheimportgoodsandtheexporteroftheexportgoodsshallmakeanaccuratedeclarationandsubmittheimportorexportlicensingdocumentsandrelevantpaperstotheCustomsforexaminationwithin14daysofthedeclarationofthearrivalofthemeansoftransportanduponthearrivalofthegoodsatCustomssurveillancezone,but24hourspriortoloadingrespectively.Declarationforimportandexportgoodsshallbemadeinpaperformandbyelectronicmeans.Importgoods,throughouttheperiodfromthetimeofarrivalintheterritorytothetimeofaccomplishmentofallCustomsformalities,exportgoods,throughouttheperiodfromthetimeofdeclarationtotheCustomstothetimeofdeparturefromtheterritory,andtransit,transshipmentandthroughgoods,throughouttheperiodfromthearrivalintheterritorytothetimeofdeparturefromtheterritory,shallbesubjecttoCustomscontrol.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingCustomsformalitiesforimportgoodsshallbecompletedbytheimporterattheCustomsofficethroughwhichthegoodsentertheterritory;thoseforexportgoodsshallbecompletedbytheexporterattheCustomsofficethroughwhichthegoodsdepartfromtheterritory.IfappliedforbytheimporterortheexporterandapprovedbytheCustoms,CustomsformalitiesforimportgoodsmaybecompletedattheCustomsofficeofdestination,andthoseforexportgoodsattheCustomsofficeofdeparture.Nowadays,theexporterorhisagentcanclearthecustomthroughtheEDIsystemandsubmitallthedocumentsneededforcustomclearance.1.Howwillthecustomsdealwiththegoodsthatarenotdeclaredtothecustoms?ThegoodsshallbetakenoverandsoldoffbytheCustomsaccordingtothelaw.2.Whenshalltheimportermakethedeclarationfortheimportgoods?Theimportershallmakethedeclarationfortheimportgoodswithin14daysofthedeclarationofthearrivalofthemeansoftransport,but24hourspriortoloadingrespectively.3.Inwhatformshalldeclarationforimportandexportgoodsbemade?Declarationforimportandexportgoodsshallbemadeinpaperformandbyelectronicmeans.Answerthefollowingquestionsorallyaccordingtothepassage.4.WhatisthetimeperiodwhenexportgoodsshallbesubjecttoCustomscontrol?ExportgoodsshallbesubjecttoCustomscontrolthroughouttheperiodfromthetimeofdeclarationtotheCustomstothetimeofdeparturefromtheterritory.5.Whatdoes“EDI”meaninthelastsentenceofthepassage?“EDI”meansElectronicDataInterchange.Answerthefollowingquestionsorallyaccordingtothepassage.Tips:InspectionandQuarantineTermsInspectionCertificate檢驗(yàn)證書(shū)InspectionCertificateofQuality品質(zhì)證明書(shū)CertificateofAnalysis分析證明書(shū)InspectionCertificateofWeight重量證明書(shū)SanitaryInspectionCertificate衛(wèi)生檢驗(yàn)證書(shū)VeterinaryInspectionCertificate獸醫(yī)檢驗(yàn)證書(shū)PlantQuarantineCertificate植物檢疫證明書(shū)InspectionCertificateonDamagedCargo驗(yàn)殘檢驗(yàn)證書(shū)InspectionCertificateonTank驗(yàn)船證書(shū)CertificateofMeasurement&Weight重量及尺碼證書(shū)InspectionCertificateofQuantity數(shù)量檢驗(yàn)證書(shū)InspectionCertificateofOrigin產(chǎn)地檢驗(yàn)證書(shū)InspectionCertificateofHealth健康檢驗(yàn)證書(shū)InspectionCertificateofValue價(jià)值檢驗(yàn)證書(shū)Tips:ClearanceTermscustomshouse海關(guān)，海關(guān)大樓customsbroker報(bào)關(guān)行，海關(guān)經(jīng)紀(jì)人customsdocuments海關(guān)文件customsduty關(guān)稅customsinvoice海關(guān)發(fā)票bondedwarehouse保稅倉(cāng)庫(kù)clearingfee出港手續(xù)費(fèi)clearingnotice出港通知書(shū)condemnedgoods沒(méi)收貨物consumptiontax消費(fèi)稅contraband違禁品declarationforexport出口申報(bào)單declarationforimport進(jìn)口申報(bào)單deliveryorder提貨單differentialduty差別關(guān)稅drawback退稅dutiablegoods應(yīng)納稅的貨物entrancefee入港手續(xù)費(fèi)evasionofduty逃稅exciseduty國(guó)內(nèi)消費(fèi)稅taxexemption免稅

importtariff進(jìn)口關(guān)稅mostfavorednationclause最惠國(guó)條款nationaltariff國(guó)定稅率specificduty從量稅transitduty過(guò)境稅

Sit