《商務(wù)英語口語》課件 Unit 17 Packing,Delivery and Insurance

安徽省高等學校省級規(guī)劃教材全國職業(yè)院校國際貿(mào)易專業(yè)“新形態(tài)”教材21世紀高職高專規(guī)劃教材國際經(jīng)濟與貿(mào)易系列SpokenEnglishforBusinessCommunication商務(wù)英語口語ContentsModuleOne:EstablishmentofBusinessRelationsModuleTwo:BusinessTravelModuleThree:BusinessReceptionModuleFour:TradeFairSpokenEnglishforBusinessCommunicationModuleFive:BusinessNegotiationModuleSix:Follow-upServiceModuleFiveBusinessNegotiationSpokenEnglishforBusinessCommunicationUnit15OfferandCounter-offerUnit17Packing,DeliveryandInsuranceUnit16PriceandPaymentUnit17Packing,DeliveryandInsuranceSpokenEnglishforBusinessCommunicationWarm-upQuestionsTipsSpeakingPracticeSituationalDialogues

Warm-upQuestionsPresentationSpokenEnglishforBusinessCommunication1.Howcanpackingbeclassified?Forreference:Outerpackingorbigpackingismainlyemployedagainsttheshippinghazards,whileinnerpacking,orimmediatepackingorpackaginghelpspromotethemerchandise,whichishighlyappreciatedinmarketing.Usuallyweusepackingandpackaginginterchangeably,butpackingofgoodsshouldnotbeconfusedwithpackagingofgoods.Packingreferstohowindividualpackagesofgoodsarepreparedforshipping.Packagingreferstohowgoodsarepackedfordistributiontoconsumers.

Warm-upQuestionsPresentationSpokenEnglishforBusinessCommunication2.Whatmodesoftransportarethereininternationaltrade?Forreference:Oceantransport,airtransport,railandroadtransport,multimodaltransport,etc.

Warm-upQuestionsPresentationSpokenEnglishforBusinessCommunication3.Whatisthebusinessinsurancefor?Forreference:Ininternationaltrade,goodswhichtravellongdistancestoanothercountryoutofthedirectcontrolofboththebuyerandthesellermayfacerisksorlossesandthereforemustbeinsuredagainstlossordamageateachstageofthejourney.Inordertohavethemselvescompensatedforanyconsiderablelossesofthegoods,thebuyerorthesellershouldcovertransportationinsurancewiththeirunderwriterspriortoshipment.WhatistheBusinessInsurancefor

SituationalDialogues:SpokenEnglishforBusinessCommunicationDialogue1DiscussiononthepackingoftheproductA:Sam,whataboutthepackageofthePigmentBlack?Youknow,thepigmentblackisoneofthepollutionoriginsandcaneasilybringdust.We

takeitasaveryimportantaspectforconsideration.B:Donotworry.Ourpigmentblackiswellpackedandprotected.Accordingtooursalesexperience,ourpackageisgoodenoughtoprotectthegoods.A:Thatisgood.Sowhatarethedetails?B:Usuallyourpackingforthetypesyouareinterestedinis20kgpercraftbag,30bagsononeshrinkedwrappedpallet,and12mts/20FCL.A:Soundsgood.Canyoushowsomepicturesofyourpackagetome?B:Ofcourse.Pleasehavealookatthepicturesinourcatalogue.A:Well,itlookswonderful.Wepreferthepackagewith4paperbagsprotectedaround.B:Noproblem.Wecanarrangeitasyourequest.A:Thankyou.B:Youarewelcome.PurposesandFactorsofPacking

SituationalDialogues:SpokenEnglishforBusinessCommunicationDialogue2RequestforearlydeliveryA:Now

let’sdiscussthedelivery.Whenistheearliesttimeyoucaneffectshipment?B:Accordingtothemanufacturer’sschedule,theearliestpossibledateofshipmentwouldbethebeginningofMay.A:That’llbetoolate.Youknow,thisisourseasonalproduct.Sowe’vegottomarketitbeforetheendofAprilinordertokeepupwiththe

season.

Besides,ourCustomsformalitieswilltakequitealongtime.Canyoudosomethingtoadvancetheshipment?B:Theproblemisthatourfactorieshavealotofbackordersonhand.I’mafraidit’sdifficulttoimproveonthetime.SpokenEnglishforBusinessCommunicationA:But

Marchdeliverymeansalottous.

Ifweplaceourgoodsonthemarketatatimewhenallimportershavesoldtheirsatprofitableprices,weshallloseout.So,ifthegoodscannotbeshippedinMarch,weshallbecompelledtocancelthisorder.B:Howisthisthen?We’llnegotiatewithourmanufacturersagainandrequestthemtoadvanceshipment,ifnottoMarch,atleasttothebeginningofApril.Thatistosay,toadvanceshipmentby30daysormore.Butthentheworkerswillhavetowork

threeshiftsforit.

Thisisthebestwecandoatpresent,I’mafraid.A:JustletitbethebeginningofAprilatthelatest.Butyoumustmakesureofit.MyletterofcreditwillbeissuedassoonasIgethome.Othertermsandconditions

willremainthesame.

SituationalDialogues:SpokenEnglishforBusinessCommunicationDialogue3A:Goodmorning,Mr.Baker.IsthereanythingIcandoforyou?B:Goodmorning,Miss.Jenica.I’mheretotalkabouttheinsuranceforthe50000dogbeds.What’syourusualpractice?

A:WeusuallyinsurethegoodsagainstAllRisksfor110%oftheinvoicevalue.

B:ByAllRisks,doyoumeantheInsuranceCompanyshallbeliablefortotalloss

onlandorseaoftheinsuredgoodswithintheperiodcoveredbytheinsurance?A:It’snotasyouunderstanditactually.AllRiskscoveronlythelossescausedbynaturalcalamitiesandunexpectedaccidents.Theydon’tincludeanyspeciallossescausedbywar,strikeetc.AllRisksdonotreallycoverallrisks.B:Isee.NowthereisnopeaceintheIndianSea,soIprefertoinsuremygoodsagainstAllRisksandWarRiskfor130%oftheinvoicevalue.A:Wecanarrangethatforyou.Buttheextrapremiumforthedifferencebetween

130%and110%willbeforyouraccount.B:That’sunderstandable.We’llpayforit.1.delivery:交貨，交付2.pollutionorigin:污染源3.craftbag:復(fù)合袋，工藝包4.shrinkedwrappedpallet:裹膜托盤5.12mts/20FCL:每20英尺的集裝箱裝貨12公噸6. customsformality:海關(guān)手續(xù)7.advance:提前8. backorders:待執(zhí)行的訂單9.profitable:有利可圖的10.loseout:輸?shù)?，失?1.beliablefor:負有責任12.AllRisk:一切險 Notes:1.Whataboutthepackageof...?

……的包裝是怎樣的？Howareyougoingtopacktheorder?

我們訂購的貨如何包裝？What’syourouterpacking?

你們外包裝用什么材料？UsefulExpressions:2.Wetakeitasaveryimportantaspectforconsideration.我們非常重視這一點。Wetakethisveryseriously.

我們非常重視這一點。Weattachmuchimportancetoit.

我們對此非常重視。UsefulExpressions:3.Wecanarrangeitasyourequest.

我們可以按照你方的要求去做。Wecandoitasrequested.

我們可以按照要求做的。Wemustdoasrequired.

我們必須得按照要求做。UsefulExpressions:4. Let’sdiscussthedelivery.

我們討論一下交貨的事吧。Let’stalkaboutdelivery.

我們談?wù)劷回洶伞?/p>

Shallwenegotiatethedelivery?

我們洽談一下交貨如何？UsefulExpressions:5.tokeepupwiththeseason

趕上銷售季節(jié)

tocatchtheshopping/selling/high/busyseason

趕上銷售季節(jié)UsefulExpressions:6. Marchdeliverymeansalottous.

3月份發(fā)貨對我們很重要。Marchdeliverymeanseverythingtous.3月份發(fā)貨對我們很關(guān)鍵。Marchdeliveryisofgreatimportancetous.3月份發(fā)貨對我們來說很重要。Marchdeliverymattersagreatdealtous.3月份發(fā)貨對我們來說事關(guān)重大。UsefulExpressions:7.Theworkerswillhavetoworkthreeshiftsforit.

工人得3班輪流工作。Theworkershavetoworkonan8-hourshift.

工人們8小時輪班工作。Theworkerswilltaketheirshifttowork.

工人們按班輪流工作。UsefulExpressions:8.Othertermsandconditionswillremainthesame.

其他貿(mào)易條款不變。Othertermsandconditionsremainunchanged。

其他貿(mào)易條款不變。Othertermsandconditionsremainthesameaspreviouslystated.

其他貿(mào)易條件按照先前所述。UsefulExpressions:9.What’syourusualpractice?

貴方的慣例是什么

What’syournormalpractice?

你們的慣例是什么？What’syourcommonapproach?

你們通常的做法是什么？UsefulExpressions:10.WeusuallyinsurethegoodsagainstAllRisksfor110%oftheinvoicevalue.

我們通常按發(fā)票金額的110%為這批貨物投保一切險。WewishtoinsureagainstAllRisksforthesumof$1,500on3casesglassware.

我們希望能投保價值為1500美元的3箱玻璃器皿的一切險。Iwanttohaveournewprojectinsured.

我要給我們的新工程投保。UsefulExpressions:11.Buttheextrapremiumforthedifferencebetween130%and110%willbeforyouraccount.

但是130%和110%之間的額外保費將由您支付。Wecaninsuretheporcelainvasesonyourbehalf,butataratherhighpremiumandalltheadditionalpremiumwillbeforyouraccount.

我們可以代你們投保瓷器花瓶，但保險費用很高，所有額外保險費由

你方負擔。Wehavetohavethegoodswarehousedandinsuredagainstusualrisksforyouraccount.

我們只好將貨存放倉庫并投保通常使用的險別，費用由你方負擔。UsefulExpressions:

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask1:Interpretation1.Wetakequalityaveryimportantaspectforconsiderationwhenpurchasing.

我們認為質(zhì)量是采購時要考慮的一個非常重要的方面。2.Wecanmakedesignsofthepackageexactlyasyourequest.

我們可以按照你的要求做包裝設(shè)計。3.Whenistheearliesttimeyoucaneffectdelivery?

你最早什么時候能交貨？4.Weneedthegoodsurgentlyinordertocatchthesellingseason.

為了趕上銷售季節(jié)，我們急需這批貨物。5.TheusualpracticeiswewillcoverW.P.A.andWarRisksforthegoods.

我們將按照一般慣例投水澤險及戰(zhàn)爭險。

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask1:Interpretation6.如果你堅持用木盒包裝，裝運期將不得不延遲。

Ifyouinsistonpackinginwoodenboxes,theshipmentwillhavetobedelayed.7.轉(zhuǎn)船可能會造成貨物在轉(zhuǎn)運過程中出現(xiàn)更多的損壞。Transshipmentmaycausemoredamagetothegoodsduringthetravel.8.希望你們能在海運箱上注明我們公司的商標，并注明內(nèi)裝何物。Ihopeyoucoulduseourcompany’strademarkonthecargocasesandindicatewhatispackedinside.9.貴公司訂購的產(chǎn)品我們均有現(xiàn)貨，可保證在11月份裝船。

ThegoodsorderedareallinstockandweassureyouthattheshipmentwillbemadeinNovember.10我們已經(jīng)將這些貨物按照發(fā)票金額加10%投綜合險。Wehaveinsuredthegoodsfor110%oftheinvoicevalueagainstAllRisks.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask2:RolePlayGeorgeisavisitorfromtheUSAandhehascometoHefeitovisitAnhuiOSAPetProductsCo.,Ltd.tonegotiateonthepacking,deliveryandinsuranceofhisorder.LiYangisthegeneralmanagerofthefactory.MakeaconversationbetweenAandBonthenegotiation.SpeakingPracticeSpokenEnglishforBusinessCommunicationTask3:FreeTalk：TopicforMoralEducation:consciousnessofagreementForreference:Theconsciousnessofagreementisseenasasynonymforthevaluesoffreedom,equality,integrityandmutualbenefit,includingcorporateintegrity,goodwill,competence,etc.1.Whatelementsshouldbetakenintoconsiderationabouttheconsciousnessofagreement?SpeakingPracticeSpokenEnglishforBusinessCommunication2.Couldyouciteaninstancetoelaboratetheimportanceoftheconsciousnessofagreement?Task3:FreeTalk：TopicforMoralEducation:consciousnessofagreementForreference:ThecontractwasconcludedonaCIFbasisandthegoodswereinsuredAllRisksandWarRiskasperprovisionsofthePICC.Afterarrivalofthegoodsattheportofdestination,thebuyeropenedthecontainerandwasastonishedtofindmostofthepackageswerenotboundedwithbeltsandthishadresultedindamagetothegoods.Thebuyerlodgedaclaimagainstthesellerforthelosses.Thesellerrequestedthebuyertocontactthecarriersandinsurerimmediatelyandaskthemtoexaminethegoodsatthesiteandissuerelevantsurveyreportsfirst,andthensendthesedocumentsdirectlytotheseller.Insuranceisakeyissueininternationaltrade.Thetransportationofgoodsfromtheexportertotheimporterisgenerallyoveralongdistanceandithastogothroughtheproceduresoftransit,loadingandunloading,storage,etc..Itiscustomarytoinsurethegoodsagainstrisksofcollision,leakage,pilferage,fireandstorm,etc..Inthesalescontract,insuranceclauseincludingtheinsurer,theinsured,theinsuredamountandotheraspectsshouldbeagreedonbetweenthesellerandthebuyer.Bothofthemshouldhavegoodconsciousnessofagreementandabidebytheagreement.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingPassage1:CrucialPackagingPackagingisaveryimportantmarketingstrategytoglamorizeyourproductinordertoattractconsumers’attention.Mostconsumersjudgeaproductbyitspackagingbeforebuying.Soitislogicaltosayattractivepackagingiscrucialinordertogetthefirsttimebuyerstobuyyourproducts.Withoutattractivepacking,whowouldbuyitinordertotryit?Yourfirststepintothemarketiscrushedifthepackagingisugly.Havingattractivepackagingdoesn’tmeanyoushouldneglectqualityeither.Infact,youhavetomakehighqualityproductsinordertohaverepeatedsales.Convertingfirsttimebuyersintoloyalcustomersshouldbethemaingoalofyourbusinessandqualityisthekeytoit.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingQualitypackagingwithasmoothtouchorevenfragrantsmellcouldtriggertheimpulsetobuy.Alotofdetailisfocusedonthepackagingtohighlightitssuperiorqualitywhichistruemostofthetime.Somecompaniesevenspendmoreonpackagingthantheproductitself,whichhasguaranteedincreasedsalesandprofits.Designingthelayoutofthepackagingisanothercrucialelementtoentertainthecustomertobecomeattractedtoitjustbysightandtouchalone.Thedesignoftheproductandpackagingcanplayacrucialroleinattractingcustomersduetoitsuniquenessfromtherestoftheproduct.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingMakeyourpackagingdesigndifferentfromtheresttomakeitstandoutmorefromthedisplays.Artentertainstheeyesofthecustomersanditisabrilliantwaytoletthemindexperiencetheproductthroughtheirimagination.Manycustomersliketotrynewthingsandtheonlywaytobuysomethingthatisworththeirinvestmentisthroughthedepictionoftheartorimageofthepackaging.Becreativeinyourartpackagingtohelpbetterimpresspotentialcustomerstobuyyourproduct.Creativepackaginghelpsbreakthecustomer’sfearofabadpurchase.Italsoopensthedoorforyourproducttobetriedatleastoncefromfirsttimeusers.Useyourcreativeenergytocreatepackagingthatnobodycanresist.Packagingisacrucialelementthatcannotbeneglected.1.Accordingtothepassage,whyispackaginganimportantmarketingstrategy?Becausemostconsumersjudgeaproductbyitspackagingbeforebuying2.Comparedwithpackaging,shouldqualityofproductbeattachedlessimportance?Why?No.Becauseyouhavetomakehighqualityproductsinordertohaverepeatedsales.3.Howcanwemakeproductsstandoutfromdisplays?Makeyourpackagingdesigndifferentfromtherest.Answerthefollowingquestionsorallyaccordingtothepassage.4.Whyshouldwebecreativeinartpackaging?Creativepackaginghelpsbreakthecustomer’sfearofabadpurchase.Italsoopensthedoorforyourproducttobetriedatleastoncefromfirsttimeusers.5.Canyouelaboratetheimportanceofpackagingwithyourownexperience?Open.Answerthefollowingquestionsorallyaccordingtothepassage.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingPassage2：TransportinInternationalTradeAfterconclusionofabusiness,thesupplierdeliversthegoodstothebuyerinaccordancewiththetimeofshipment,theportsofloadingandunloading,andthemeansofconveyancestipulatedinthecontract.Thispracticehastobefulfilledbytransportation.Therearealotofmeansoftransportation:byroadorrail,byseaorair.Andinrecentyears,combinedtransportwhichisaroad-sea-railcarriagehasdeveloped.Onthebasisof“safety,expedition,veracityandeconomy”,buyersandsellerswouldchooseareasonablemeanstotransportthegoodsaccordingtotheprincipleinthetraitofthegoods,theamountofgoods,thenatureofgoods,theconditionsoftheportsofloadingandunloading,andtheinternationalpoliticsituation.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingWhengoodsareloadedonboardaship,theshippingcompanywillissueabillofladingtotheshipper.Itisnotonlyareceiptofthegoodsbutalsoacontractforperformanceofcertainservicesuponcertainconditions.Thebilloflading,togetherwiththeinsurancepolicyandcommercialinvoices,constitutesthechiefshippingdocuments.Inthemeantime,thesellershouldpromptlyadvisethebuyerofitseffectuation.Andthebuyerwillhavetoeffectinsuranceontheshipmentuponreceiptoftheshippingadvicefromtheseller.

SpeakingPractice：SpokenEnglishforBusinessCommunicationTask4:ReadingandSpeakingInthecaseofanexportbusinesscoveringalargeamountofgoods,itisnecessarytomakeshipmentinseverallotsbyseveralcarrierssailingondifferentdays,whichiscalledpartialshipment.Whentherearenoorfewshipssailingdirecttotheportofdestinationortheamountofcargoforthecertainportofdestinationissosmallthatnoshipswouldliketocallattheport,transshipmentisnecessary.Ofcourse,partialshipmentandtransshipmentshouldbeallowedbythebuyerinadvance.Thecontainerserviceisalsowidelyusednowadays.Theuseofcontainersprovidesefficientformsoftransportbyroad,railandairthoughitsfullestbenefitsappearinshipping,wherecostmaybereducedgreatly.1.Onwhatbasisdoesthesupplierdeliverthegoodstothebuyer?

Thesupplierdeliversthegoodstothebuyeronthebasisofthetimeofshipment,theportsofloadingandunloading,andthemeansofconveyancestipulatedinthecontract.2.Whatprincipleisusuallyfollowedwhenpeopledecideonwhatmeansoftransporttochooseininternationaltrade?

Peoplewoulddecideonmeansoftransportaccordingtotheprincipleinthetraitofthegoods,theamountofgoods,thenatureofgoods,theconditionsoftheportsofloadingandunloading,andtheinternationalpoliticsituation.3.Whatmakeupthechiefshippingdocumentsaccordingtothepassage?Thebilloflading,theinsurancepolicyandcommercialinvoicesmakeupthechiefshippingdocuments.Answerthefollowingquestionsorallyaccordingtothepassage.4.Underwhatcircumstancesispartialshipmentortransshipmentnecessary?Partialshipmentisnecessarywhenanexportbusinesscoversalargeamountofgoods,soastomakeshipmentinseverallotsbyseveralcarrierssailingondifferentdays.Transshipmentisnecessarywhentherearenoorfewshipssailingdirecttotheportofdestinationortheamountofcargoforthecertainportofdestinationissosmallthatnoshipswouldliketocallattheport.5.Whatdoyouknowaboutcontainerservice?Whatarethebenefitsofit？Thecontainerserviceisalsowidelyusednowadays.Theuseofcontainersprovidesefficientformsoftransportbyroad,railandairthoughitsfullestbenefitsappearinshipping,wherecostmaybereducedgreatly.Answerthefollowingquestionsorallyaccordingtothepassage.Tips:PackingTermscarton紙板箱case箱chest（茶葉）箱woodenbox木箱tincan錫罐sack袋polybag塑料袋gunnybag麻袋keg小圓桶barrel琵琶桶，圓桶drum（金屬）桶bundle捆bale包basket筐，簍packingcharges包裝費用packinglist裝箱單packinginstructions包裝指示neutralpacking中性包裝exportpacking出口包裝innerpacking內(nèi)包裝packingsuitableforseavoyage適合海運的包裝Tips:DeliveryTermsarrangeshipment安排裝船expediteshipment加速裝船advanceshipment提前裝船

postponeshipment延遲裝船make/effectdelivery發(fā)貨takedelivery提貨loadingport裝貨港unloadingpo