世界銀行-2023財年南非國家意見調(diào)查報告

PublicDisclosureAuthorizedPublicDisclosureAuthorizedPublicDisclosureAuthorized

ed

FY2023SouthAfrica

CountryOpinionSurveyReport

ECRBusinessIntelligenceTeam|December2023

Acknowledgements

TheSouthAfricaCountryOpinionSurveyispartoftheCountyOpinionSurvey

ProgramseriesoftheWorldBankGroup.ThisreportwaspreparedbytheBusiness

Intelligence(BI)team,ledbyJoséDeBuerba(SeniorExternalAffairsOfficer)and

SvetlanaMarkova(SeniorExternalAffairsOfficer).YuliaDanilina,JessicaCameron,

NanLin,andSofyaGubaydullinaoversawdesign,reporting,andanalysisofthe

surveyresults.NoreenWambuiandIrinaPopovaprovideddatasupport.

BIacknowledgesthesignificantcontributionfromtheSouthAfricacountryteamand

independentfieldingagency,IpsosAfricaCenterforDevelopmentResearchand

Evaluation.Inparticular,BIisgratefulforthesupportfromLaviniaThorisoEngelbrecht

(SeniorExternalAffairsOfficer),RuthConnick(OperationsOfficer),andMariaMboono

Nghidinwa(ExternalAffairsOfficer)whocoordinatedthesurvey-relatedactivitiesfrom

Pretoria,SouthAfrica.

Contents

Objectives

MethodologyOverview

OverallContext

OverallAttitudesTowardtheWorldBankGroup

WorldBankGroup’sSupportinDevelopmentAreas

WorldBankGroup’sWorkandEngagementontheGround

WorldBankGroup’sFinancialInstrumentsandKnowledgeWork

TheFutureRoleoftheWorldBankGroupinSouthAfrica

CommunicationandOutreach

DemographicsoftheSampleandDetailedMethodology

3

Objectives

ThissurveywasdesignedtoassisttheWorldBankGroup(WBG)ingainingabetterunderstandingofhowstakeholdersinSouthAfricaperceivetheWBG.Thesurveyexploredthefollowingquestions:

1.OverallContext:Howdostakeholdersperceivethecountry’sdirection?HowfamiliararetheywiththeWBG?HowmuchdotheytrusttheWBG?

2.KeyIndicators:WhatopiniondokeystakeholdershaveoftheWBGwhenitcomestoitseffectiveness,relevance,

alignmentwithSouthAfrica’sdevelopmentpriorities,andotherkeyindicators?Areopinionsimprovingordeclining?

3.DevelopmentPriorities:Whatareasofdevelopmentareperceivedtobethemostimportant?Havetheprioritieschangedoverthepastthreeyears?HoweffectiveistheWBGperceivedtobeintheseareas?

4.EngagementandWorkontheGround:WhatdokeystakeholdersvaluethemostandtheleastwhenitcomestotheWBG’sworkinSouthAfrica?HowistheWBGperceivedasadevelopmentpartner?Areopinionsimprovingordeclining?

5.FinancialInstrumentsandKnowledgeWork:WhatopiniondokeystakeholdershaveofWBGfinancial

instrumentsandknowledgeproducts?Areopinionsimprovingordeclining?Whatarestakeholders’suggestionstoimproveWBG’seffectiveness?

6.CommunicationandOutreach:Whatarethepreferredcommunicationchannelsandwhichchannelsarereportedtobeusedthemost?Aretheredifferencesamongstakeholdergroupsintermsofpreferredchannels?

7.MessageRecall:WhatkeytopicsthattheWBGcommunicatesdostakeholdersrecall?IstherearelationshipbetweenmessagerecallandviewsoftheWBG’swork?

4

MethodologyOverview

.FieldedJuly2023thruOctober2023

.1,313potentialparticipantswereaskedtocompleteamostlyquantitativesurvey

.Respondentscompletedthequestionnaireonlineorinperson

.ListofnamesprovidedbytheWBGcountryteamandsupplementedbythefieldingagency

.Processmanagedonthegroundbythefieldingagency

.310participants(24%responserate)

.61%fromKwaZulu-Natal,25%fromGauteng

.34%currentlycollaboratewiththeWBG

.ComparedtoFY19CountrySurvey

.96participants(20%responserate)

.Respondentscompletedthequestionnaireonline

.58%collaboratedwiththeWBG

Click

here

fordetailsoftheRespondentSampleandMethodology.

PrivateSector

GovernmentInstitution

Media

BilateralorMultilateralAgency

LocalGovernment

CivilSociety

Academia/ResearchCenter

ProvincialGovernment

OfficeofthePresident,Deputy

President,Minister

OfficeofaParliamentarian

17%

13%

12%

9%

8%

7%

5%

1%

1%

27%

Q

Whichofthefollowingbestdescribesyourcurrentaffiliation?

(Selectonly1response)(PercentageofRespondents,N=310)

5

6

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinSouthAfrica?(N=249)

OverallContext

“Supportforthecreationofjobopportunities,especiallyforyouth.Strengtheningtheleadership

competenciesinthenationalandlocalgovernments.MinimizationoftheinequalityinSouthAfrica.”

(ProvincialGovernmentRespondent)

“SupportDepartmentsaddressingpovertyreduction,broadeningsocialprotectionmeasures,digital

technology,andgovernmentmeasurestoberesponsivetoshocksasaresultofclimatechange.Themaincontributionwouldalsobetoassist[the]governmentin[the]creationofjobsinordertoemploythemajorityoftheyouth.”(GovernmentInstitutionRespondent)

Q

Q

RespondentsinSouthAfricaareConcerned

abouttheCountry’sDirection

ApluralityofrespondentsfeltthatSouthAfricawasheaded

inthewrongdirection.Justoverathirdfeltthatthecountry

washeadedintherightdirection.

.Incontrast,amajorityofrespondentsintheFY19

CountrySurveywere“somewhatoptimistic”(59%)or

“veryoptimistic”(14%)aboutthefutureofSouthAfrica,

andjustunderaquarterofrespondentswere

“somewhatpessimistic”(19%)or“verypessimistic”(3%)

aboutthefuture.

35%

42%

24%

Ingeneral,wouldyousaythatSouthAfricaisheadedin...?(PercentageofRespondents,N=310)

Therightdirection

Thewrongdirection

Notsure

7

Q

ConsistentFamiliaritywiththeWorldBank

AllRespondents

.Yearcomparison:Respondentsinthisyear’sCountry

Surveyreportedthesameleveloffamiliaritywith

theWorldBankasrespondentsintheFY19Survey:

Media

Meanfamiliarity:FY23=7.0

BilateralorMultilateralAgency

FY19=7.0

GovernmentInstitution

.CollaborationwiththeWBG:Respondentswhoindicated

thattheycollaboratewiththeWBGreportedsignificantly

higherlevelsoffamiliaritywiththeinstitution’swork:

ProvincialGovernment

PrivateSector

Meanfamiliarity:CollaboratewithWBG=7.7

Donotcollaborate=6.6

CivilSociety

Academia/ThinkTank

LocalGovernment

HowfamiliarareyouwiththeworkoftheWorldBankGroupinSouthAfrica?

Scale:1Notfamiliaratall–10Extremelyfamiliar(N=310)Statisticallysimilaracrossstakeholdergroups

7.0

7.7

7.4

7.0

6.9

6.8

6.8

6.6

6.5

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MeanRatingofFamiliarity

8

Q

FY23

FY19

TheWBGisthe3rdMostTrustedInstitutionin

SouthAfrica

RespondentsinSouthAfricagavethehighestratingsoftrustforacademia,civilsociety,theWorldBankGroup,theprivatesector,andtheSouthAfricanReserveBank.

Atthesametime,governmentinstitutionsinSouthAfricaweretheleasttrustedamongtheinstitutionsstudied,

includingthenationalgovernment,provincialgovernment,Parliament,andlocalgovernment.

.Ofnote,ratingsoftrustweresignificantlyhigherinFY23thanintheFY19surveyfortheprivatesectorandnationalgovernment.Incontrast,althoughstillamongthetop5

mosttrustedinstitutions,theSouthAfricanReserveBankreceivedsignificantlylowerratingsoftrustinthisyear’s

surveycomparedtoFY19.

Towhatextentdoyoutrusteachofthefollowinggroupstodowhatisright?Scale:1Tonodegreeatall–10Toaverysignificantdegree(FY23N=~292;*Significantlydifferentbetweenyears

Academia/thinktanks/researchinstitutions

Civilsociety

TheWorldBankGroup

Privatesector*

SouthAfricanReserveBank

(CentralBank)*

TheUnitedNations(UN)

Regionaldevelopmentbanks(e.g.,DBSA,NDB,AfDB)

TheInternationalMonetaryFund

Media

Nationalgovernment*

Provincialgovernment

Parliament

Localgovernment

FY19N=80)

7.5

7.3

7.0

7.2

7.0

7.1

6.1

7.1

8.0

6.9

6.5

6.7

6.2

6.7

6.6

6.6

6.1

5.1

5.9

5.8

5.5

5.9

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MeanRatingofTrust

9

10

OverallAttitudestowardtheWorldBankGroup

“TheworkdonebytheWorldBankiscommended;however,thefollowingareasneedtobe

strengthened:1)Capacitybuildinganddevelopment,2)Climatechangeandenergyefficiency

funding,3)ProvisionofsupportfortheSmartCityinitiativesinmunicipalities,4)Supportforsourcingfundingfromsimilarpartnersorinstitutions,and5)Infrastructurerefurbishmentandplanningfor

sustainability.”(LocalGovernmentRespondent)

“ByworkingcloselywiththeSouthAfricangovernment,theWorldBankGroupcanalignitsstrategiesandprogramswithnationaldevelopmentpriorities.Thiswillensurethatresourcesaredirected

towardsareasofgreatestneedandhaveameaningfulimpactonpovertyreduction.Additionally,

closecollaborationwillenablebettercoordinationbetweendifferentdevelopmentpartners,avoidingduplicationofeffortsandmaximizingefficiency.”(AcademiaRespondent)

QInyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinSouthAfrica?(N=249)

7.4

6.1

7.2

6.6

7.1

5.6

7.0

6.1

6.8

ImprovementacrossKeyPerformanceIndicators

Relevance*

InFY23,respondentsperceivedtheWBGassignificantly

morerelevanttodevelopmentinSouthAfrica,more

Alignmentwithdevelopmentpriorities*

alignedwiththeirdevelopmentprioritiesforthecountry,

havingmoreinfluenceonthedevelopmentagenda,and

beingmoreeffectiveatachievingdevelopmentresultsin

SouthAfrica.

.Ofnote,respondentsfrombilateral/multilateralagencies

andthemediagavethehighestratingsfortheWBG’s

Influencesthedevelopmentagenda*

workhelpingtoendextremepovertyinSouthAfrica

FY23

FY19

whilethosefromprovincialgovernmentandcivilsociety

gavesignificantlylowerratings.

Effectivenessinachieving

results^*

Endsextremepoverty

12345678910

Q

TheWBGcurrentlyplaysarelevantroleindevelopmentinSouthAfrica.Scale:1Stronglydisagree–10Stronglyagree

TowhatextentdoestheWBGinfluencethedevelopmentagendainSouthAfrica?Scale:1Tonodegreeatall–10ToaverysignificantdegreeHoweffectivehastheWBGbeeninachievingdevelopmentresultsinSouthAfrica?Scale:1Noteffectiveatall–10Veryeffective

TheWBG’sworkisalignedwithwhatIconsiderthedevelopmentprioritiesforSouthAfrica.Scale:1Stronglydisagree–10StronglyagreeTheWBG’sworkhelpsendextremepovertyinSouthAfrica.Scale:1Stronglydisagree–10Stronglyagree

^ComparedtoameanscoreofthetwoquestionsaskedinFY19:"Overall,pleaserateyourimpressionoftheWBG’seffectivenessinSouthAfrica.Scale:1Noteffectiveatall–10Veryeffective;TowhatextentdoestheWBG’sworkhelptoachievedevelopmentresultsinSouth

Africa?Scale:1Tonodegreeatall–10Toaverysignificantdegree

MeanRating

*Significantlydifferent

betweenyears

11

Q

GovernmentInstitution

Provincial

Government

Local

Government

Bilateral/Multilateral

Civil

Society

PrivateSector

Academia

Media

Allstatistically

similaracross

stakeholdergroups

ConsistentlyPositive

Relevance

PerceptionsoftheWBG

AcrossStakeholder

Groups

TrustintheWBG

Comparisonsofratingsforkey

performanceindicatorsbetween

stakeholdergroupssuggestthat

respondentsfromcivilsocietyhaveless

trustintheWBGandlesspositive

perceptionsoftheWBG’srelevance,

Alignmentwithdevelopmentpriorities

alignment,andeffectivenesscomparedto

respondentsfromotherstakeholder

groups;however,thisdifferencedidnot

reachstatisticalsignificance.

Influencesthedevelopmentagenda

TheWBGcurrentlyplaysarelevantroleindevelopmentin

SouthAfrica.Scale:1Stronglydisagree–10Stronglyagree

TowhatextentdoyoutrusttheWBGtodowhatisright?

Scale:1Tonodegreeatall–10Toaverysignificantdegree

TowhatextentdoestheWBGinfluencethedevelopment

Effectivenessinachievingresults

agendainSouthAfrica?

Scale:1Tonodegreeatall–10Toaverysignificantdegree

HoweffectivehastheWBGbeeninachievingdevelopment

resultsinSouthAfrica?

Scale:1Noteffectiveatall–10Veryeffective

TheWBG’sworkisalignedwithwhatIconsiderthe

developmentprioritiesforSouthAfrica.

Scale:1Stronglydisagree–10Stronglyagree

7.3

7.4

7.7

8.1

6.5

7.1

7.4

7.8

7.1

7.7

7.67.2

6.4

7.1

7.7

7.8

7.2

7.2

7.97.7

6.0

7.0

7.0

7.5

7.0

6.4

7.0

7.7

6.6

6.9

6.7

7.7

6.8

6.4

6.8

7.5

6.0

7.2

6.9

7.4

78910

12

123456

MeanRating

13

FamiliarityLeadstoMorePositivePerceptions

ComparingratingsofkeyperformanceindicatorsamongrespondentshighlyfamiliarwiththeWBG(ratingsof8-10ona10-pointscale)andthosewithlittlefamiliarity

withtheWBG(ratingsof1-4ona10-pointscale),onecanseethatthemorefamiliarstakeholdersarewiththeWBG,themorepositiveperceptionstheyhaveofthe

WBGanditswork.

Meaningfulengagementandoutreachcancontinuetoincreasepositiveperceptions.

Relevance*

TrustintheWBG*

Influencesthedevelopmentagenda*

Alignmentwithdevelopmentpriorities*

Effectivenessinachievingresults*

8.1

6.9

5.7

7.9

6.9

5.3

7.8

6.4

5.4

7.8

6.8

5.3

7.7

6.6

4.9

12345678910

MeanRating

HowfamiliarareyouwiththeworkoftheWBGinSouthAfrica?

HighFamiliarity(8-10)SomeFamiliarity(5-7)LowFamiliarity(1-4)

Q

TheWBGcurrentlyplaysarelevantroleindevelopmentinSouthAfrica.Scale:1Stronglydisagree–10StronglyagreeTowhatextentdoyoutrusttheWBGtodowhatisright?Scale:1Tonodegreeatall–10Toaverysignificantdegree

TowhatextentdoestheWBGinfluencethedevelopmentagendainSouthAfrica?Scale:1Tonodegreeatall–10ToaverysignificantdegreeHoweffectivehastheWBGbeeninachievingdevelopmentresultsinSouthAfrica?Scale:1Noteffectiveatall–10Veryeffective

TheWBG’sworkisalignedwithwhatIconsiderthedevelopmentprioritiesforSouthAfrica.Scale:1Stronglydisagree–10Stronglyagree

*Significantlydifferentbetween

levelsoffamiliarity

SouthAfricaOnParwithotherFY23EasternandSouthernAfricaandIBRDCountriesonKeyPerformanceIndicators

Relevance

TrusttheWBG

Alignmentwithdevelopmentpriorities

Influencesthedevelopmentagenda

Effectivenessinachievingresults

7.4

7.3

7.1

7.2

7.6

7.4

7.2

6.7

7.2

7.1

7.2

6.8

7.0

7.1

7.0

SouthAfrica

FY23

OtherEastern&

SouthernAfrica

FY23

OtherIBRD

FY23

12345678910

MeanRating

Q

OtherFY23EasternandSouthernAfricacountriesincludedKenya,S?oToméandPríncipe,Tanzania,andZimbabwe

OtherFY23IBRDcountriesincludedAlbania,Algeria,Armenia,Azerbaijan,Egypt,Jamaica,Malaysia,Mongolia,Montenegro,NorthMacedonia,Romania,Serbia,andTürkiye

14

Q

StakeholderTrendsacrossPerformanceIndicators

Respondentsfrombilateral/multilateralagenciesandmedia

hadthehighestmeanratingacrosstheaggregated

responsestotheseventeenCOSindicatorquestions

whereasrespondentsfromcivilsocietyhadthelowestratings;however,thisdifferencedidnotreachstatisticalsignificance.

AllRespondents

BilateralorMultilateralAgency

Media

.CollaborationwiththeWBG:Respondentswho

indicatedthattheycollaboratewiththeWBGgave

significantlyhigherratingsacrosstheaggregated

indicatorquestionscomparedtorespondentswhodonot

collaboratewiththeWBG:

Meanrating:CollaboratewithWBG=7.6

Donotcollaborate=6.8

ProvincialGovernment

Academia/ResearchCenter

PrivateSector

LocalGovernment

GovernmentInstitution

CivilSociety

AllIndicatorQuestionsaskedonaScalefrom1to10.ClickherefordetailsoftheseIndicatorQuestions.

7.1

7.6

7.6

7.4

7.2

7.0

6.9

6.9

6.3

12345678910

MeanRatingofAggregatedIndicatorQuestions

15

16

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinSouthAfrica?(N=249)

WorldBank’sSupportinDevelopmentAreas

“TheWorldBankneedstoallocateitsresourcesstrategicallytosupportprojectsandinitiativesthataddressSouthAfrica'smostpressingdevelopmentneeds,suchasinfrastructuredevelopment,

education,healthcare,andjobcreation.”(CivilSocietyRespondent)

“TheycandevelopaninclusiveSouthAfricabytacklingtherootcoursesofpoverty,inequality,andunemploymentthroughcoordinatedreformsthatcouldhelpSouthAfricamakefurtherprogress

towardsits2030visionintheNationalDevelopmentplan.”(PrivateSectorRespondent)

Q

Q

DevelopmentAreasforWBGFocus

Highpriorityfor governmentinstitutions(71%)

Jobcreation/employment

Health

Publicsectorgovernance

Education

Energy

Privatesectordevelopment

Crimeandviolence

JobcreationwasbyfarthetopareainFY23wherestakeholderswouldliketheWBGtofocusitsresources,followedbyhealth,

publicsectorgovernance,education,andenergy.

.Althoughjobcreation,education,andpublicsectorgovernancewereamongthetopprioritiesfortheWBGidentifiedinthe

FY19survey,respondentsinthisyear’ssurveyconsidered

healthandenergyofmuchgreaterpriority,bothbeingidentifiedbythreetimesasmanyrespondents.

Agricultureandfoodsecurity

Environment/naturalresourcemanagement

Watersupplyandsanitationinfrastructure

Climatechange

Socialinclusion

Macroeconomicstability&debtsustainability

Genderequity

Trade

UrbandevelopmentRegionalintegrationDigitaldevelopment

Socialprotection

Inyouropinion,whatisthemostimportantthingtheWBGcoulddotohelpincreaseitseffectivenessinSouthAfrica?

“StrengthenWorldBankworkwiththeprivatesectortosupportcompetition,accesstomarkets,anddevelopmentoftheSMMEsector.Supportregionalintegrationthroughdevelopmentandfundingsupportoflargeinfrastructureprojectsinroad,water,andrail.”(GovernmentPrincipalRespondent)

“ProvidingandequippingSouthAfricanyouthwiththenecessaryskillsandemploymenttoeffectivelyparticipateintheeconomy.…Youthmakeupthemajorityofthepopulation.Ifwecaninvestintheyouthanddecreasethe

unemploymentlevelsinthiscountry,thenwecanachieveallotherset

economicobjectivesandgoals.”(AcademiaRespondent)

“Stoploadshedding,strengtheningtheecosystemformicro,small,and

mediumenterprises,creatinggrowthandincreasedopportunitiesforjobs.”

(MediaRespondent)

Transport

WhichareasshouldtheWBGprioritizeinitsworkinSouthAfricatohavethemostimpacton

developmentresultsinthecountry?(Choosenomorethan5)(PercentageofRespondents,N=308)

35%

34%

33%

31%

29%

25%

25%

25%

23%

21%

20%

19%

53%

Highpriorityforprivate

sector(45%)

17%

15%

15%

13%

13%

12%

11%

Highpriorityforprovincial

government(27%)andprivatesector(25%)

17

EffectivenessofWBG’s

SupportinSectoralAreas

TheWBG’sworkinhealthreceivedthehighestratingsofeffectivenessandwassignificantlyimprovedcomparedtoFY19.Inaddition,ratingsfortheWBG’s

effectivenessingenderequity,environment/naturalresourcemanagement,jobcreation,urbandevelopment,anddigitaldevelopmentsignificantlyimproved.

Publicsectorgovernance

Privatesectordevelopment

Trade/Regionalintegration^

FY23

FY19

HumanDevelopment

Jobcreation/employment*

MicroSmall&MediumEnterprises(MSME)development

7.3

6.2

6.9

5.0

6.8

6.5

Health*

FY23

FY19

Skillsdevelopment

Youthissues

Urbandevelopment*

Digitaldevelopment*

Watersupplyand

sanitationinfrastructure

Energy

EnvironmentalSustainability

7.1

5.9

7.0

6.9

Environment/naturalresource

management^*

FY23

FY19

FY23

FY19*SignificantlydifferentTransport

Climatechange

betweenyears

Finance/Institutions/EconomicGrowth

6.9

6.5

7.0

6.3

7.0

6.3

6.5

5.0

6.6

Genderequity*

Infrastructure

7.0

6.2

6.9

5.3

6.8

6.5

6.7

6.7

6.6

5.9

12345678910

MeanRatingofEffectiveness

12345678910

MeanRatingofEffectiveness

Q

HoweffectivedoyoubelievetheWBGisintermsoftheworkitdoesinthefollowingareasofdevelopmentinSouthAfrica?Scale:1Noteffectiveatall–10Veryeffective(IfyouhaveNOexposureto/experienceinworkinginanyofthesectorslistedbelow,pleaserespond“Don’tknow”)^ThemeaneffectivenessoftheseparateitemsaskedinFY19weretakenforthiscomparisonanalysis.

18

Q

PerceptionsoftheEskomJustEnergyTransitionProject(EJETP)areIncreasinglyPositive

InFY23,respondentsgavesignificantlyhigherratingsthattheEJETPwillhaveapositiveimpactonsustainableeconomicdevelopmentandthattheWBG’ssupportisverybeneficialcomparedtorespondentsinFY19.

TherewasalsosignificantlymoreagreementthattherewasnovalueaddedbyWBGinvolvement;however,itshouldbenotedthatrespondentsfromcivilsocietyandbilateral/multilateral

agenciesweresignificantlymorelikelytoagreewiththis(means=7.3and7.0,respectively)comparedtothosefromgovernmentinstitutionsandacademia(means=2.4and3.4,respectively).

Inyouropinion,whatisthemostimportantthingtheWBGcoulddotohelpincreaseitseffectivenessinSouthAfrica?

“FundtheEskomproject–loadsheddingisreallyahugeissueinthecountryatthemoment.”(GovernmentInstitutionRespondent)

“TheWorldBankshouldimproveonprovidingpeoplewithjob

opportunities,healthissues,andelectricity–Eskom,becausethisloadsheddingismakingthingsgoslowerandwithmorecrime

rate.”(Bilateral/MultilateralRespondent)

“BalancetheJustEnergyTransitionbyutilizingbothrenewable

energysourcesandcoalbecausethetransitionisbadlyaffectingtheprovincesthatrelyoncoal.Furthermore,assisttheauthoritieswithtechnologiesthatwouldassistinreducingthetoxicityof

emissions.”(LocalGovernmentRespondent)

EJETPwillhaveapositiveimpacton

sustainableeconomicdevelopmentin

SouthAfrica*

ThekindofsupportthattheWBGis

providingtotheEJETPwouldbevery

beneficialtolargeinfrastructure

projectsinSouthAfricainthefuture*

TheWBG’ssupportfortheEJETP&

renewablesprojectwillbebeneficialfor

thelong-termcarbonmitigationstrategy

ofSouthAfricaandforthe

diversificationofthesourcesofenergy

generation

ThereisnovalueaddedinSouthAfrica

fromtheWBGinvolvementinlarge

infrastructureprojectssuchasEJETP*

7.2

4.8

7.4

6.3

7.7

7.8

5.7

3.2

FY23

FY19

12345678910

MeanRating

19

ThissetofquestionsreferstotheEskomJustEnergyTransitionProject(EJETP),whichwillsupportthepublicenergyutility,Eskom,todecommissionthe56-year-oldKomaticoal-firedpowerplant,repurposetheprojectareawithrenewableenergyandbatteries,andcreateopportunitiesforworkersandcommunities.

Towhatextentdoyouagree/disagreewiththefollowingstatements?Scale:1Stronglydisagree–10Stronglyagree*Significantlydifferentbetweenyears

20

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinSouthAfrica?(N=249)

WorldBankGroup’sWorkandEngagementonthe

GroundinSouthAfrica

“Collaboratingwithallstakeholders.Clearlyunderstandingthesocial,political,economic,anddemographicconditionsofSouthAfricaforfit-for-purposeinterventions.”

(GovernmentInstitutionRespondent)

“IthinktheWorldBankneedstobetterrecogniselocalexpertiseincludingtechnicalexpertise,

research,andanalysisaswellastheimportanceoflocalknowledgeandsupportgreaterinvolvementoflocalexpertsinprovidingthenecessaryguidanceandsupportforsustainabledevelopmentand

recognisethehistoricalexperienceandknowledge.”(PrivateSectorRespondent)

Q

Q

FinancialResourcesandConvening

consideredtheBank’sGreatestValues

InFY23,financialresourcesandbringingtogether

differentstakeholdergroupswereconsideredtheWBG’sgreatestvaluestoSouthAfrica,identifiedbytwiceasmanyrespondentsasinFY19(23%and21%,respectively).

Incontrast,theWBG’sgreatestvalueidentifiedinFY19,policyadvice(45%),droppedto#3accordingto

respondentsinthisyear’ssurvey(itshouldbenotedthat

respondentswereonlyallowedtoselecttwooptionsfromthelistofpossibleactivities).

Inyouropinion,whatisthemostimportantthingtheWBGcoulddotohelpincreaseitseffectivenessinSouthAfrica?

“Aligntonationalprioritiesandsupportdeliveryagainstthembyunblockingkeybarriers.”(GovernmentPrincipalRespondent)

“Engagemoredirectlywithaffectedstakeholderstoenabletheirinputonprioritieswellbeforedecidingonwhattofund/supportandincreaseinvestmentinpolicydevelopmentandproject

implementationskills.TheskillsbaseforsocialprotectionandsocialsecurityinSouthAfricaisverylimited,sotheWorldBank

shouldincreaseitssupportfortrainingandproject

implementationinthisarea.”

(GovernmentInstitutionRespondent)

Providingfinancialresources

Bringingtogetherdifferent

stakeholdergroupstosupport

SouthAfrica’sdevelopmentefforts

Providingadvisoryservicesand

analyticstosupportdesignor

implementationofpolicies

Capacitybuildingandtraining

Producingresearchonglobaldevelopmentissues

Mobilizingthird-partyfinancialresources

Providingdataandstatistics

Other

WhenthinkingabouttheWBG’sroleinSouthAfrica,whichactivitydoyouVALUEthemost?(Choosenomorethan2)(PercentageofRespondents,N=28