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OMBControlNo.:2127-0004
Part573SafetyRecallReport
23V-838
ManufacturerName:Tesla,Inc.
SubmissionDate:DEC12,2023
NHTSARecallNo.:23V-838
ManufacturerRecallNo.:SB-23-00-008
ManufacturerInformation:
Population:
ManufacturerName:Tesla,Inc.
Numberofpotentiallyinvolved:2,031,220
Estimatedpercentagewithdefect:100%
Address:1TeslaRoad
AustinTX78725
Companyphone:6506815000
VehicleInformation:
Vehicle1:2012-2023TeslaModelS
VehicleType:
BodyStyle:
PowerTrain:NR
DescriptiveInformation:ThesubjectpopulationincludescertainMY2012-2023ModelSthatareequipped
withAutosteerandwereproducedbetweenOctober5,2012,andDecember7,2023,
andallMY2016-2023ModelXvehicles,allMY2017-2023Model3vehiclesandall
MY2020-2023ModelYvehiclesthatareequippedwithAutosteerandwereproduced
throughDecember7,2023.
ProductionDates:OCT05,2012-DEC07,2023
VINRange1:Begin:
NR
End:NR
Notsequential
Vehicle2:2016-2023TeslaModelX
VehicleType:
BodyStyle:
PowerTrain:NR
DescriptiveInformation:ThesubjectpopulationincludescertainMY2012-2023ModelSthatareequipped
withAutosteerandwereproducedbetweenOctober5,2012,andDecember7,2023,
andallMY2016-2023ModelXvehicles,allMY2017-2023Model3vehiclesandall
MY2020-2023ModelYvehiclesthatareequippedwithAutosteerandwereproduced
throughDecember7,2023.
ProductionDates:SEP15,2015-DEC07,2023
VINRange1:Begin:
NR
End:NR
Notsequential
Theinformationcontainedinthisreportwassubmittedpursuantto49CFR§573
Part573SafetyRecallReport
23V-838
Page2
Vehicle3:2017-2023TeslaModel3
VehicleType:
BodyStyle:
PowerTrain:NR
DescriptiveInformation:ThesubjectpopulationincludescertainMY2012-2023ModelSthatareequipped
withAutosteerandwereproducedbetweenOctober5,2012,andDecember7,2023,
andallMY2016-2023ModelXvehicles,allMY2017-2023Model3vehiclesandall
MY2020-2023ModelYvehiclesthatareequippedwithAutosteerandwereproduced
throughDecember7,2023.
ProductionDates:JUL15,2017-DEC07,2023
VINRange1:Begin:
NR
End:NR
Notsequential
Vehicle4:2020-2023TeslaModelY
VehicleType:
BodyStyle:
PowerTrain:NR
DescriptiveInformation:ThesubjectpopulationincludescertainMY2012-2023ModelSthatareequipped
withAutosteerandwereproducedbetweenOctober5,2012,andDecember7,2023,
andallMY2016-2023ModelXvehicles,allMY2017-2023Model3vehiclesandall
MY2020-2023ModelYvehiclesthatareequippedwithAutosteerandwereproduced
throughDecember7,2023.
ProductionDates:JAN09,2020-DEC07,2023
VINRange1:Begin:
NR
End:NR
Notsequential
Theinformationcontainedinthisreportwassubmittedpursuantto49CFR§573
Part573SafetyRecallReport
23V-838
Page3
DescriptionofDefect:
DescriptionoftheDefect:BasicAutopilotisapackagethatincludesSAELevel2advanceddriver-
assistancefeatures,includingAutosteerandTraffic-AwareCruiseControl
(TACC),thatdriversmaychoosetoengagesubjecttocertaindefinedoperating
limitations.AutosteerisanSAELevel2advanceddriver-assistancefeature
that,incoordinationwiththeTACCfeature,canprovidesteering,brakingand
accelerationsupporttothedriversubjecttocertainlimitedoperating
conditions.Autosteerisdesignedandintendedforuseoncontrolled-access
highwayswhenthefeatureisnotoperatinginconjunctionwiththeAutosteer
onCityStreetsfeature.WhenAutosteerisengaged,aswithallSAELevel2
advanceddriver-assistancefeaturesandsystems,thedriveristheoperatorof
thevehicle.Asthevehicleoperator,thedriverisresponsibleforthevehicle’s
movementwiththeirhandsonthesteeringwheelatalltimes,remaining
attentivetosurroundingroadconditions,andintervening(e.g.,steer,brake,
accelerateorapplythestalk)asneededtomaintainsafeoperation.
WhenAutosteerisengaged,itusesseveralcontrolstomonitorthatthedriver
isengagedincontinuousandsustainedresponsibilityforthevehicle’s
operationasrequired.IfthedriverattemptstoengageAutosteerwhen
conditionsarenotmetforengagement,thefeaturewillalertthedriveritis
unavailablethroughvisualandaudiblealerts,andAutosteerwillnotengage.
Likewise,ifthedriveroperatesAutosteerinconditionswhereitsfunctionality
maybelimitedorhasbecomedeterioratedduetoenvironmentalorother
circumstances,thefeaturemaywarnthedriverwithvisualandaudiblealerts,
restrictspeed,and/orinstructthedrivertointerveneimmediately.
IncertaincircumstanceswhenAutosteerisengaged,theprominenceandscope
ofthefeature’scontrolsmaynotbesufficienttopreventdrivermisuseofthe
SAELevel2advanceddriver-assistancefeature.
FMVSS1:NR
FMVSS2:NR
DescriptionoftheSafetyRisk:IncertaincircumstanceswhenAutosteerisengaged,ifadrivermisusesthe
SAELevel2advanceddriver-assistancefeaturesuchthattheyfailtomaintain
continuousandsustainedresponsibilityforvehicleoperationandare
unpreparedtointervene,failtorecognizewhenthefeatureiscanceledornot
engaged,and/orfailtorecognizewhenthefeatureisoperatinginsituations
whereitsfunctionalitymaybelimited,theremaybeanincreasedriskofa
collision.
DescriptionoftheCause:NR
IdentificationofAnyWarningForadescriptionofAutosteer’sgeneraldesign,includingvisualandaudible
thatcanOccur:alerts,pleaseseethedescriptionofthedefectabove.
InvolvedComponents:
Theinformationcontainedinthisreportwassubmittedpursuantto49CFR§573
Part573SafetyRecallReport
23V-838
Page4
ComponentName1:VehicleSoftware
ComponentDescription:AllversionsofAutosteerleadinguptotheversion(s)thatcontainstherecall
remedy.
ComponentPartNumber:NR
SupplierIdentification:
ComponentManufacturer
Name:Tesla,Inc.
Address:1TeslaRoad
AustinTexas78725
Country:UnitedStates
Chronology:
-OnAugust13,2021,NHTSAopenedaPreliminaryEvaluation(PE21-020)toinvestigateelevenincidents
involvingstationaryfirst-respondervehiclesandTeslavehiclesthatwereoperatingwithAutosteerengaged.
-Overthenextyear,aspartofPE21-020,Tesla,infullcooperation,respondedtoextensiveinformation
requestsfromNHTSAandparticipatedinseveralmeetingswiththeagency.
-OnJune8,2022,NHTSAupgradedPE21-020toEngineeringAnalysis(“EA”)EA22-002.
-Overthenextyear,aspartofEA22-002,Tesla,infullcooperation,respondedtoextensiveinformation
requestsfromNHTSAandparticipatedinseveralmeetingswiththeagency.
-FromOctober16,2023,throughDecember4,2023,NHTSAandTeslaconductedseveralmeetingstodiscuss
theagency’stentativeconclusionsregardingEA22-002,astheyrelatedtotheissueofpotentialdrivermisuse
whenAutosteerisengaged,expectationstoaddresstheagency’sconcernsthroughavoluntaryrecall,and
Tesla’sproposedover-the-air(“OTA”)softwareremediesinresponse.
-Whilenotconcurringwiththeagency’sanalysis,intheinterestofresolvingEA22-002,Tesladeterminedon
December5,2023,tovoluntarilyadministerarecallandprovidetheremedydescribedbelow.
-AsofDecember8,2023,Teslahasidentified9warrantyclaims,receivedbetweenJuly13,2021,and
September17,2023,thatmayberelatedtotheconditiondescribedabove.
Theinformationcontainedinthisreportwassubmittedpursuantto49CFR§573
Part573SafetyRecallReport
23V-838
Page5
DescriptionofRemedy:
DescriptionofRemedyProgram:Atnocosttocustomers,affectedvehicleswillreceiveanover-the-air
softwareremedy,whichisexpectedtobegindeployingtocertainaffected
vehiclesonorshortlyafterDecember12,2023,withsoftwareversion
2023.44.30.Remainingaffectedvehicleswillreceiveanover-the-air
softwareremedyatalaterdate.Theremedywillincorporateadditional
controlsandalertstothosealreadyexistingonaffectedvehiclestofurther
encouragethedrivertoadheretotheircontinuousdrivingresponsibility
wheneverAutosteerisengaged,whichincludeskeepingtheirhandsonthe
steeringwheelandpayingattentiontotheroadway.Dependingonvehicle
hardware,theadditionalcontrolswillinclude,amongothers,increasing
theprominenceofvisualalertsontheuserinterface,simplifying
engagementanddisengagementofAutosteer,additionalchecksupon
engagingAutosteerandwhileusingthefeatureoutsidecontrolledaccess
highwaysandwhenapproachingtrafficcontrols,andeventualsuspension
fromAutosteeruseifthedriverrepeatedlyfailstodemonstrate
continuousandsustaineddrivingresponsibilitywhilethefeatureis
engaged.
TesladoesnotplantoincludeastatementinthePart577owner
notificationaboutpre-noticereim
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