跨文化商務(wù)交際智慧樹知到課后章節(jié)答案2023年下山東管理學(xué)院

跨文化商務(wù)交際智慧樹知到課后章節(jié)答案2023年下山東管理學(xué)院山東管理學(xué)院

第一章測試

Verbalcommunicationisthetransferringofthoughtsbetweenindividualsonlyviaspokenmessages.

A:錯B:對

答案:錯

Languageandculturearecloselyrelated,reflecting,influencingandshapingeachother.

A:錯B:對

答案:對

Verbalcommunicationisnotasclarifiedandefficientasotherwaysofcommunication,e.g.writtencommunication.

A:對B:錯

答案:錯

Thetermsofinterculturalcommunicationandinternationalcommunicationcanbeusedinterchangeably.

A:錯B:對

答案:對

Whencultureiscontrastedwithnature,itcanbedefinedaslifewayofapopulationinitsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.

A:錯B:對

答案:錯

Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.

A:對B:錯

答案:錯

（）isthecommunicationatthesamelevelinanorganization.

A:horizontalcommunicationB:interculturalcommunicationC:businesscommunicationD:ethnocentrism

答案:horizontalcommunication

（）isthecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.

A:interculturalcommunicationB:businesscommunicationC:horizontalcommunicationD:ethnocentrism

答案:businesscommunication

Itisasetofsymbolsandtherulesforcombiningthosesymbolsandrulesthatareusedandunderstoodbyalargecommunityofpeople.

A:languageB:memoC:pragmaticsD:semantics

答案:language

ltisthestudyofhowspeakersusethelanguagetoreachsuccessfulcommunication,andthestudyoftheeffectthatlanguagehasonhumanperceptionsandbehaviors.

A:pragmaticsB:languageC:memoD:semantics

答案:pragmatics

第二章測試

Knowingaboutthesefivestageswillhelppeopleadjusttoanewculturemorequickly.

A:錯B:對

答案:對

Inthefivestagesofcultureshock,thefirststage(honeymoonstage)isusuallytheshortest.

A:對B:錯

答案:對

Forsomemultinationalfirms,theycanalleviatecultureshockbyselectingemployeesforoverseasassignmentswhopossesscertainpersonalandprofessionalqulifications.

A:對B:錯

答案:對

Everyreturneewillexperienceareversecultureshockcomingbackhomeafterspendingmuchtimeabroad.

A:對B:錯

答案:錯

Theeasieritistoadjusttoanewculture,theeasieritistoreadjusttohomeculture.

A:錯B:對

答案:錯

Inthe(),peoplewillhaveaverypositiveimpressionofthenewculture.

A:adjustmentstageB:masterystageC:honeymoonstageD:recoverystage

答案:honeymoonstage

Whenapersonentersastrangeculture,allormostofthesefamiliarcuesareremoved,heorsheislike().

A:aluckydogB:afishoutofwaterC:anearlybirdD:awhiteelephant

答案:afishoutofwater

CultureshockCANNOTbe().

A:alleviatedB:easedC:abandonedD:avoided

答案:avoided

Whichofthefollowingarethepsychologicalsymptomsofcultureshock?

A:excessiveconcernforhealthorsecurityB:feelinglikeyouhavenocontroloveryourlifeC:cryingD:feelinghelplessanddependent

答案:excessiveconcernforhealthorsecurity;feelinglikeyouhavenocontroloveryourlife;crying;feelinghelplessanddependent

Whichofthefollowingarethepsysicalsymptomsofcultureshock?

A:useofalcoholanddrugsB:adeclineinworkqualityC:craving“homecooking”D:greatconcernoverminorpainsandskineruptions

答案:useofalcoholanddrugs;adeclineinworkquality;craving“homecooking”;greatconcernoverminorpainsandskineruptions

第三章測試

Whichisnotthecharacteristicsofnonverbalcommunication?()

A:uncontrollableB:NaturalC:subconsciousD:Discontinuous

答案:Discontinuous

Nonverbalmessagescanbemoreemotionalintheirappealandimpactthanverbalones.（）

A:錯B:對

答案:對

WhataretheuniquefunctionsofNonverbalcommunicationininterpersonalcommunication?()

A:replacingB:conveyingC:regulatingD:modifying

答案:replacing;conveying;regulating;modifying

Differentcountrieshasthesamegesturesingreetings.(）

A:錯B:對

答案:錯

Allcommunicativebodymovementsaregenerallyclassifiedaskinesics.

A:錯B:對

答案:對

WhichstatemateistruedescribinggreetingsinThailand?

A:TheyprefertowaveatpeopleandwinkB:peopleputtheirhandstogetherandbowC:Theyputtheirhandsovertheirheart.D:Peopledon’tusetheirrighthand.

答案:peopleputtheirhandstogetherandbow

Gesturesareculture-specific。（）

A:錯B:對

答案:對

Eyecontactoroculesics,isnotanimportantaspectofbodylanguage

A:對B:錯

答案:錯

Spatiallanguage,isthestudyofthewaythatpeopleusephysicalspacetoconveymessage.()

A:錯B:對

答案:對

WhicharethecharacteristicsofM-timecultures?

A:Theytendtodoseveralthingsatthesametime.B:timeisviewedasadiscretecommoditythatcanbesaved,wasted,borrowed,orkilled.C:theyemphasizeschedules.D:schedulesaresubordinatedtopersonalrelationships.

答案:timeisviewedasadiscretecommoditythatcanbesaved,wasted,borrowed,orkilled.;theyemphasizeschedules.

第四章測試

Valuecanbeexplicitorimplicit.()

A:錯B:對

答案:對

Valuesareusefulinexplainingandunderstandingculturalsimilaritiesanddifferencesinbehaviors.()

A:錯B:對

答案:對

Whatfactorsshouldbeconsideredconcernedwithculturedifferences?

A:theconceptoftruthB:allthethreechoicesareture.C:cognitionD:relationshipwithnature

答案:allthethreechoicesareture.

culturalvaluesguidebothperceptionandcommunication.()

A:對B:錯

答案:對

WhatshouldbeconsideredasculturaldimensionaccordingtoHofstede?()

A:UncertaintyavoidanceB:MasculinityversusfemininityC:PowerdistanceD:IndividualismVS.Collectivism

答案:Uncertaintyavoidance;Masculinityversusfemininity;Powerdistance;IndividualismVS.Collectivism

Long-TermOrientationdealswithasociety’stoleranceforuncertaintyandambiguity.()

A:對B:錯

答案:錯

whichoneisnotthecharactersofCollectivism?（）

A:conformityB:commoninterestsC:cooperationD:personalfreedom

答案:personalfreedom

Masculinityversusitsopposite,femininity,referstothedistributionofemotionalrolesbetweenthegenders.（）

A:對B:錯

答案:對

ThereismoreemphasisonIthanonweforindividulists.

A:對B:錯

答案:對

Westernpeoplearesaidtothinkinlinearfashion.

A:錯B:對

答案:對

第五章測試

Manystereotypesareprovidedby().

A:schooleducationB:historyC:customsD:massmedia

答案:schooleducation;history;customs;massmedia

Culturalbreakdowns,setbacksorconflictsresultfrommisinterpretations,ethnocentrism（民族中心主義）,andstereotypeasaresultof().

A:racialbiasB:falseimpressionC:misunderstandingD:misperception

答案:racialbias

Whichofthecontextualcuesdonotmatterinahigh-contextculture?

A:Agerelativetothespeakerandthelistener.B:Whereisthecommunicationtakingplace?C:Thecoded,explicitmessage.D:Thetypeofrelationshipthatexistsbetweenthespeakerandthelistener.

答案:Thetypeofrelationshipthatexistsbetweenthespeakerandthelistener.

Thelow-contextculturedoesn’thavewhichofthecharacteristics?

A:Tendstogivesimple,ambiguous,non-contextingmessages.B:Valuesindividualism.C:Tendstouse"logic"topresentideas.D:Tendstodeveloptransitorypersonalrelationship.

答案:Tendstouse"logic"topresentideas.

Thefollowingadvantagesofhigh-contextculturedon’tinclude

A:Itallowsforgreatflexibility,adaptabilityandoriginality.B:Rolestendtobeclear.C:Itsavesusmakingmanytrivialdecisions.D:Groupprojectsandteameffortstendtobepracticableandeffective.

答案:Groupprojectsandteameffortstendtobepracticableandeffective.

Onewaytodeterminewhetheraculturefavorsadirectorindirectstyleincommunicationis().

A:Howtheyacceptpeople.B:Howtheysay,“No.”C:Howtheyteachpeople.D:Howtheyinvitepeople.

答案:Howtheysay,“No.”

China,Korea,Japan,LatinAmerica,andtoacertainextent,France,areconsideredtobehigh-contextcultures.

A:錯B:對

答案:對

Becausewedonothavedirectaccesstothethoughtsandfeelingsofothers,wecan’tinferwhattheyareexperiencing.

A:錯B:對

答案:對

Lowcontextcommunicationsavesusmakingmanytrivialdecisions.

A:錯B:對

答案:對

ForAmericans,twoorthreesecondsofsilencecanbecomfortable.

A:對B:錯

答案:錯

第六章測試

Whenschedulingbusinessactivities,youhavetotakeintoconsideration()withpeoplefromothercultures.

A:variablerulesofengagementB:nothingC:everthingD:anything

答案:variablerulesofengagement

Officehours()indifferentcountries.

A:arethesameB:areverysimilarC:varyD:areusuallythesame

答案:vary

Customarilyhoursofworkinmostcountriesare().

A:9a.m.to5p.mB:9a.m.to12p.m.C:5a.m.to5p.mD:12a.m.to12p.m

答案:9a.m.to5p.m

Thefirstthingyoushouldknowistheir(),()soastomakearrangementsatapropertime.

A:privacyB:typicalhoursofworkC:ageD:lunchandbreakties

答案:typicalhoursofwork;lunchandbreakties

Humoris（）。

A:springsfromdeepculturalrootsB:notimportantC:aculturecomponentD:anintegralpartofthegardenofhumancommunication

答案:springsfromdeepculturalroots;aculturecomponent;anintegralpartofthegardenofhumancommunication

Beingsensitivetoculturalvariationswhenmakinginitialbusinessrelationshipswillmakeapositiveimpression.

A:對B:錯

答案:對

Thepurposeofdiningwithbusinessassociatesisanopportunityforanenjoyableinterchangeinassociationwiththepleasureofeatingordrinking.

A:錯B:對

答案:對

Drinkingisinvolvedinmanyformsofsocialentertainment,butitsusevariesfromcountrytocountry.

A:對B:錯

答案:對

Thecarefulselectionandwrappingofagiftandpresentingitatthepropertimewithpropermannersconveystoothersyoursocialsensitivityandgoodmanners.

A:對B:錯

答案:對

Thewayyouaredressedisimportantinmakingapositivefirstimpression.

A:錯B:對

答案:對

第七章測試

Forwhichgroupisanegotiating

deadlinelikelytobetheshortest?

A:AmericansB:AsiansC:BritishD:Mexicans

答案:Americans

Whichcultureismostlikelytousegroup

decision-makingduringnegotiations?

A:CanadianB:AmericanC:GermanD:Japanese

答案:Japanese

Culturaldifferencescangeneratepositiveimpactsonnegotiationaspeoplecanlearnfromeachother.

A:錯B:對

答案:錯

High-contextnegotiationtacticsinclude()

A:suggestingadditionalitemsB:avoidingcertainissuesC:supportingargumentwithpersonalD:remainingopenandflexible

答案:suggestingadditionalitems;avoidingcertainissues;supportingargumentwithpersonal;remainingopenandflexible

Low-contextnegotiationtacticsinclude()

A:avoidingcertainissuesB:offeringcounterproposalsC:supportingargumentwithfactualdataD:threateningtheopposingside

答案:avoidingcertainissues;offeringcounterproposals;supportingargumentwithfactualdata;threateningtheopposingside

WhichcultureisHigh-uncertainty-avoidanceculture?

A:PortugalB:GreeceC:BelgiumD:Japan

答案:Portugal;Greece;Belgium;Japan

PeopleofIndiaapproveofdisplaysofemotions,andnegotiatorsmustusepatienceandallowtheIndianstotaketheleadinnegotiations.

A:錯B:對

答案:錯

Itisnotadvisabletomakeahighofferatthebeginningofnegotiation.

A:錯B:對

答案:錯

Controlofthescheduleoftenleadstocontrolofthenegotiatingagenda.

A:錯B:對

答案:對

TheScandinaviansareuncomfortablewithmuchbargainingatall.

A:對B:錯

答案:對

第八章測試

Whatdoesthedefinition"Aworkingknowledgeoftheculturalvariablesaffectingmanagementdecisions."referto?

A:CulturealsavvyB:AcademycultureC:TeamworkD:Interculturalmarketing

答案:Culturealsavvy

Whatdoesthedefinition"Thecooperationamongemployeesandemployers."referto?

A:CorporatecultureB:ClubcultureC:AcademycultureD:Teamwork

答案:Teamwork

Whichofthefollowingarethetypesoftrainingprograms?

A:StandardizedandTailor-MadeTrainingB:GlobalLeadershipProgramC:GlobalLeadershipDevelopmentTrainingD:CulturalAssimilatorsTraining

答案:StandardizedandTailor-MadeTraining;GlobalLeadershipDevelopmentTraining;CulturalAssimilatorsTraining

Whichofthefollowingarestrategiesofacculturation?

A:Deculturation.B:AdaptationC:EnculturationD:Assimilation

答案:Deculturation.;Assimilation

Ininterculturaltraining,individualsshouldnotbeafraidtorecognizeandadmitthattherearedifferences.

A:對B:錯

答案:對

Ifyourintentionsarepositive,accurate,andreciprocatedbythepeoplewithwhomyouareinteracting,yourinterculturalcompetenceswilllikelybeenhanced.

A:錯B:對

答案:對

Interculturalcommunicationcompetencerequiressufficientawareness,knowledge,motivations,andskills.

A:錯B:對

答案:對

Academyculturerefertothe

culture

of

an

organization

which

provides

a

stable

environment

where

employees

can

develop

and

exercise

their

skills.

A:對B:錯

答案:對

corporate

cultureisthelook,

the

feel,

the

atmosphere

of

an

organization

and

people

within

it.

A:對B:錯

答案:對

Enculturationistheprocessofadaptingtoanewanddifferentculture.

A:錯B:對

答案:錯

第九章測試

WhichofthefollowingdecisionmakingstylesisJapanese?

A:DecisionstendtobemadebyindividualsB:ConsensusbuildingisthenormindecisionmakingC:DecisionstendtobemadeauthoritativelyD:Decisionmakinginhighlycentralizedbutconsultative

答案:Consensusbuildingisthenormindecisionmaking

WhichofthefollowingdecisionmakingstylesisSaudis?

A:DecisionstendtobemadeauthoritativelyB:DecisionmakinginhighlycentralizedbutconsultativeC:DecisionmakingishighlycentralizedinbothgovernmentandbusinessD:Decisionstendtobemadebyindividuals

答案:Decisionmakinginhighlycentralizedbutconsultative

Whichofthefollowingstatementsismatchedwithchannel?

A:Itisanadvertiserwhocreatesandissuesanadvertisement.B:Itreferto