2023春國(guó)家開放大學(xué)-04009商務(wù)英語(yǔ)1-期末考試題帶答案

交際用語(yǔ)（單選題）1、-_________

-Youtoo!

正確選項(xiàng)1.HappyNewYear!(V)

2、-Goodmorning.FarEastLogisticsCompany.ThisisLinHanxue.MayIhelpyou?

-____________________________

正確選項(xiàng)1.Goodmorning.ThisisDanielAndersonspeaking.(V)

3、-Hello,I’mSusan.Nicetomeetyou.

-____________

正確選項(xiàng)1.Nicetomeetyou,too.(V)

4、-Howisyourfamily?

-__________

正確選項(xiàng)1.Nottoobad.(V)

5、-Letmeshowyouhowtousetheprinter.

-____________________________

正確選項(xiàng)1.Thanksforyourhelp.(V)

6、-Oh,buthowlongwillittaketoreachLA?

-____________________________

正確選項(xiàng)1.Usuallyittakesaround12days.(V)

7、-Sally,couldyoulendmeyourcalculator?Mineisnotworking.

-____________________________

正確選項(xiàng)1.Sure.Whydoyouneedit?(V)

8、-Wearegoingtohaveadancingpartytonight.Wouldyouliketojoinus?

-_________

正確選項(xiàng)1.Yes,it’sverykindofyou.(V)

9、-Goodevening,HiltonHotel!

-Hello.I’dliketobookaroomforthenightsofthe18thand19th.

-_____________________

正確選項(xiàng)1.Justaminute,please.(V)

10、-Hehasgotfired.

-________

正確選項(xiàng)1.Ican’tbelieveit.(V)

11、-Ithinkheisagoodlecturer.

-_________

正確選項(xiàng)1.SodoI.(V)

12、-Lisa,IwaswonderingifyoucouldcometomybirthdaypartythisSaturday.

-_________

正確選項(xiàng)1.Sure.I'llbethere.(V)

13、-Sorry,Iforgottomailyoutheletter.

-____________

正確選項(xiàng)1.That’sallright.(V)

14、-Whereareyougoing?

-____________________________

正確選項(xiàng)1.Iamgoingtothepark.(V)詞匯與結(jié)構(gòu)（單選題）1、____doesyourteamhaveameeting?

正確選項(xiàng)1.Howoften(V)

2、_____thepastfewyears,China’seconomyhasdevelopedrapidly.

正確選項(xiàng)1.For(V)

3、_____wearetoolateforthemeeting?

正確選項(xiàng)1.Whatif(V)

4、Accountingcould______toabout7,000yearsago.

正確選項(xiàng)1.dateback(V)

5、AfterIreaditin_______,Iwilltellyoumyopinion.

正確選項(xiàng)1.detail(V)

6、Allthedirectorsagreedtoholdapress______forthecompanynextmonth.

正確選項(xiàng)1.conference(V)

7、Basically,about98%ofworldtradeis_______byseatransportation.

正確選項(xiàng)1.carriedout(V)

8、Everybusinesshasits_______.

正確選項(xiàng)1.upsanddowns(V)

9、Everysuccessfulbusinesspersonlearned_____failure.

正確選項(xiàng)1.from(V)

10、Forlargersumswetakelegalstepsto________themoney.

正確選項(xiàng)1.recover(V)

11、Hearrivedlatefortheparty,______madeusallverydisappointed.

正確選項(xiàng)1.which(V)

12、Howmuchisthe_____ofthispackagetoAustralia?

正確選項(xiàng)1.fee(V)

13、ItriedagainandfoundI_____solveitbymyself.

正確選項(xiàng)1.could(V)

14、I’dliketoknow______wecangotothepark.

正確選項(xiàng)1.when(V)

15、I’minterestedin_____youhavesaid.

正確選項(xiàng)1.what(V)

16、Ifshe______Flight907,she’llhavetochangeplanes.

正確選項(xiàng)1.takes(V)

17、Itwasnotuntil1938inBritain______thefirstHolidayswithPayActwaspassed.

正確選項(xiàng)1.that(V)

18、It'safineday______expected.

正確選項(xiàng)1.as(V)

19、Mypianoisnotsoexpensiveas________.

正確選項(xiàng)1.his(V)

20、Sheisagoodgirl,_____?

正確選項(xiàng)1.isn’tshe(V)

21、ShethinksthatI______notsuitableforthisjob.

正確選項(xiàng)1.am(V)

22、Thecommitteewould_____himgeneralmanagerofthefirm.

正確選項(xiàng)1.appoint(V)

23、Thecompanywillemploythemostsuitablepeopleto________.

正確選項(xiàng)1.attendaninterview(V)

24、Theintroductionisalways_____thebook.

正確選項(xiàng)1.inthefrontof(V)

25、ThetripfromBeijingtoTianjinis_____thanIthought.

正確選項(xiàng)1.farther(V)

26、Thenpeople,whoareinterested,can_____thejob.

正確選項(xiàng)1.applyfor(V)

27、Thereisalittle_____thathewillgetapromotioninthatcompany.

正確選項(xiàng)1.chance(V)

28、Twotelephones_____weresenttomeyesterday.

正確選項(xiàng)1.bills(V)

29、Wecan'tgo_____itisraining.

正確選項(xiàng)1.because(V)

30、Wehadplentyofmeatbut____salt.

正確選項(xiàng)1.no(V)

31、Wewillapplythisinvention______theproduction.

正確選項(xiàng)1.to(V)

32、Whenacompanyneedsto________newpeople,itmayadvertisethejobinanewspaperoronawebsite.

正確選項(xiàng)1.employ(V)

33、Woulditpossibleto_____themeetingfortwodays？

正確選項(xiàng)1.putoff(V)

34、Youcan_____itandletusknowyourdecisionlater.

正確選項(xiàng)1.thinkabout(V)

35、Youcantakeseveral_______oftransportationtoreachthere.

正確選項(xiàng)1.means(V)

36、Wedon’t______smokinginthelibrary.

正確選項(xiàng)1.allow(V)

37、___________isveryimportantthatyoudon’tmakeanymistakeswhenyoucalculatethosefigures.

正確選項(xiàng)1.It(V)

38、AtuniversityInever________myassignmentsinlate.

正確選項(xiàng)1.handed(V)

39、Don’tworrysomuch--________ismyjob!

正確選項(xiàng)1.worrying(V)

40、Ibelieveteamwork_______important.

正確選項(xiàng)1.is(V)

41、Ihavefinished__________yourprojectplan.

正確選項(xiàng)1.reading(V)

42、Pricesmaychangequicklyifsupplyordemand________.

正確選項(xiàng)1.changes(V)

43、There-examinationresultsindicatethatone-thirdofthegoodsarenot________standard.

正確選項(xiàng)1.upto(V)閱讀理解（單選題）

Accountingcoulddatebacktoabout7,000yearsago.Peopleofthattimereliedonoldaccountingmethodstorecordthegrowthofcropsandherds.Accountinghasgreatlydevelopedwiththegrowthofjoint-stockcompanies.

Whenyouthinkofaccounting,youmayfindpagesoftablesandnumbers.Thatimagedoesn’tusuallygiveyoutoomuchexcitement.Whenyouhaveyourownbusiness,though,thosenumberscometomeantheworldtoyoubecausetheygiveyoutherecordofhowmuchmoneyyou’veearnedorlost.

Actually,accountingisnotsimplyaboutstrangedollaramountsorboringnumbers;they’reyoursalesfigures,yourcosts,andyourprofits.Inotherwords,accountingisalanguageofbusiness.Onceyouknowhowtoworkwiththosenumbers,howtoreadthosenumbersandhowtoreadthestorytheytell,youwillbeabletomanageyourbusinesstowardgreatersuccess.

1、Accordingtothewriter,accountingis_________.

正確選項(xiàng)1.BothAandB(V)

2、Accountingcoulddatebacktoabout__________yearsago.

正確選項(xiàng)1.7,000(V)

3、Accountinghasgreatlychangedwiththedevelopmentof___________.

正確選項(xiàng)1.joint-stockcompanies(V)

4、Accountingisveryimportantinyourbusinessbecauseitshows_______.

正確選項(xiàng)1.howmuchmoneyyou’veearnedorlost(V)

5、Peopleintheolddaysreliedonoldaccountingmethodstorecord__________.

正確選項(xiàng)1.thegrowthofcropsandherds(V)

CustomerReferral

From:BobSmith<bobsmith@3>

To:TompsonHarris<TOMPSONHARRIS@GMAIL.COM>

10:12AM,Monday,Dec.21,2015

DearMr.Harris,

Thankyouforyourcooperationforourbusinessintherecentyears.Withyourgreathelpandsupport,wehavetripledourproductsinthelastthreeyears.Andtheprofitsofourcompanyincreasessteadily.

Now,wehaveenlargedandconsolidatedourdomesticmarketandEuropeanmarket.NextstepweintendtoexploretheNorthAmericanmarket,especiallyCanada’sandUSA’s.However,wedonothavegoodconnectionsinthisregion.

Therefore,weshallbeveryobligedifyoucouldkindlyintroduceustosomeofyourreliablepartnersinNorthAmericawhoareinterestedinourproducts.

Welookforwardtoyourearlyreply.MerryChristmasandHappyNewYear!

Yourssincerely,

BobSmith

Projectmanager

1、HowdoesBobbeginwithhisemail?

正確選項(xiàng)1.Withpresentingthanksforhelpandsupport.(V)

2、WhatarethemarketareasofBob’scompany?

正確選項(xiàng)1.DomesticandEuropeanmarket.(V)

3、Whatisthepurposeoftheemail?

正確選項(xiàng)1.ToaskfortheintroductionofsomebusinesspartnersinNorthAmerica.(V)

4、WhatistherecentplanofBob’scompany?

正確選項(xiàng)1.ToexploretheNorthAmericanmarket.(V)

5、What’sthecurrentsituationofBob’scompany?

正確選項(xiàng)1.Verygood.(V)

Thekeytomostbusinesses’successiscustomersatisfaction.Therearetworulesforcustomersatisfaction.Rule1isthatthecustomerisalwaysright.Rule2isifthecustomeriseverwrong,rereadRule1.

Thebestwaytosatisfyyourcustomersistoprovidequalityproducts,friendlyservice,accurateinformationandkeepaddingvalueasmuchaspossibletoyourproductsandservices.Givingyourcustomerswhattheyneedandmorethantheyexpectwillleadcustomerstoreturntoyou.

Inordertoimproveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinganddemanding.Thenyoutakeactionstomeetyourcustomers.Inthiswayyouwillstaycompetitiveinthesechangingtimes.

Rememberyoushoulddoyourbesttokeepyourclientshappyandsatisfied.Thusyourbusinesswillgoontoachievesuccess.It'sassimpleasthat.

1、Whatcancustomersreturntoyou?

正確選項(xiàng)1.BothAandB(V)

2、Whathappenswhenyoukeepyourclientshappy?

正確選項(xiàng)1.Yourbusinessgrowsandimproves.(V)

3、Whatisthekeytobusinesssuccess?

正確選項(xiàng)1.Customersatisfaction.(V)

4、Whattypeofinformationneedstobeprovidedtoyourcustomers?

正確選項(xiàng)1.Accurateinformation.(V)

5、Whydowemakemarketsurveys?

正確選項(xiàng)1.Toknowwhatcustomersdemandandtrytomeetthem.(V)閱讀理解（判斷題）

It’sclearthatsuccessandfailureareimportantandcommontopics.Everybusinesshasitsupsanddowns,andsodoeseveryperson.Inotherwords,sometimeswesucceedandsometimeswefail.Anothercommonwayofsayingthisis“Youwinsomeandyoulosesome.”Nobodywinsallthetime,noteveninthegreatsuccessstoriesthatwereadorhearabout.

Thinkofasuccessfulentrepreneur.Now,doyouthinkthatpersonachievedgreatsuccessonhisfirstattempt?In99%ofcases,theanswerisno.Everysuccessfulbusinesspersonlearnedthroughfailure.Nowhavealookatyourfavoritebusinessnewssite.You’llseethatalmosteverystorycanbeputintoeitherthecategoryofsuccessorthatoffailure.Businesseseithergroworshrinkbuttheydon’tremainthesame.

1、99%ofsuccessfulbusinessmenachievedgreatsuccessontheirfirsttry.

正確選項(xiàng)1.F(V)

2、Acommonsaying“Youwinsomeandyoulosesome”meansthatsometimeswesucceedandsometimeswefail.

正確選項(xiàng)1.T(V)

3、Businesseseithershrinkorremainthesame.

正確選項(xiàng)1.F(V)

4、Everypersonhashisorherupsanddowns.

正確選項(xiàng)1.T(V)

5、Successfulbusinessmenlearnthroughfailure.

正確選項(xiàng)1.T(V)

Amarketmeansthewaythingsareboughtorsold.Inallmarkets,thefirstimportantthingisthatwehavebuyers.Actually,buyersarethegroupofpeoplewhowanttobuycertaingoodsorservices.Sometimesbuyersonlypurchasesomeassets,tangibleorintangible.Buyersmightbuyquitetangibleassets,likehouses,carsandsoon.However,sometendtopurchaseintangibleones,likeshares,futures,etc.

Theothersideofthecoinisthereshouldbeanothergroupofpeoplewhoarewillingtosellthings,includinggoods,servicesandassets.Thesepeoplearesellers.Andmarketsarethesystemthatbridgessomepeople’sdemandsandsomeotherpeople’ssupplies.Orinotherwords,thesystemgetsbuyersandsellersconnected.Thentheymaymakedealsatareasonableprice.Soinmarkets,pricemattersalot.Pricesmaychangequicklyifsupplyordemandchanges.

1、Amarketmeansthewaythingsaresoldonly.

正確選項(xiàng)1.F(V)

2、Actually,buyerswanttobuycertaingoodsorservices.

正確選項(xiàng)1.T(V)

3、Marketswillconnectpeople’sdemandsandpeople’ssupplies.

正確選項(xiàng)1.T(V)

4、Priceschangequicklywiththechangesofsupplyanddemands.

正確選項(xiàng)1.T(V)

5、Sellersmightbuyquitetangibleassets,likehouses,carsandsoon.

正確選項(xiàng)1.F(V)

Americanstudentslearnbusinessskillsinschool.HereisastoryaboutsomeAmericanstudentswholearntbusinessskillsbyoperatingtheirownbanks.InDecember1987,theTwigletBankwasopenedatanElementarySchoolinMiami,Florida.Itisarealbankthatacceptsmoneyforsavingsandmakesloans,anditisoperatedbystudentsbetween10and12yearsold.

Thebankisopenforonehourtwodaysaweek.Studentscanputtheirmoneyintothebankandwithdrawitastheywish.Officialsfromalocalbankhelpedthestudentsstartthebank.

Theytrainedtwenty-threeofthemtodoallthedifferentkindsofbankjobs,fromcountingmoneytoguardingthebank.Thestudentsneededmoneytostartthebank.Theyraisedmorethan$2,000byselling50-dollarsharesinthebanktoparents,teachers,thelocalbankworkers,andcustomers.

Organizingandoperatingthebankhastaughtthechildrenalotaboutthebankingbusiness.Theyhavelearnedaboutraisingandinvestingmoneyandhowtousecomputersandotherbankingequipment.Theyhavealsolearnedhowtoaskforajobandtoberesponsiblefortheirjobs.

1、Americanstudentslearnsocialskillsinschool.

正確選項(xiàng)1.F(V)

2、SomeAmericanstudentslearnbusinessskillstooperatetheirownschool.

正確選項(xiàng)1.F(V)

3、Studentscanputtheirmoneyintothebankbutwithdrawingisnoteasy.

正確選項(xiàng)1.F(V)

4、Thebankisopenforonehourtwodaysaweek.

正確選項(xiàng)1.T(V)

5、Workersfromalocalb