超五星級酒店服務(wù)指南(中英文版)

10目 錄總經(jīng)理致辭GRANDLOBBYSERVICES1．大堂經(jīng)理AssistantManager2．問訊∕留言Information∕Message3．預(yù)訂∕接待Reservation∕Reception4．收銀∕結(jié)賬Cashier5．外幣兌換ForeignCurrencyExchange6．信用卡CreditCard7．退房時間Check-outTime8．客房門卡RoomCard9．行李效勞LuggageService10．大堂保險箱LobbySafebox11．商務(wù)中心BusinessCenter12．商場ShoppingCenter13．殘疾人士設(shè)施HandicappedFacilities14．擦鞋效勞Shoe-ShineService15．花店FlowerShop16．租車CarHire17．著裝Dressing18．停車Parking19．行政樓層接待處ExecutiveFloorReception客房效勞GUESTROOMSERVICES客房中心HousekeepingCenter房間清潔效勞RoomCleaning房間夜床效勞Turn-downService洗衣效勞LaundryService小酒吧Mini-Bar房間加床效勞ExtraBed送餐效勞RoomService擦鞋效勞Shoes-shineService叫醒效勞Wake-upCall10．飲用水DrinkingWater11．Telephone12．電吹風HairDryer13．冰塊IceCube14．電熨斗/燙衣板Iron/IronBoard15．房間保密/免打攪16．失物招領(lǐng)LostAndFound17．電視節(jié)目TVChannel18．網(wǎng)上漫游InternetService19．空氣調(diào)整AirConditioner20．電源總開關(guān)EnergySaver21．電源說明PowerSupply22．無煙樓層Non-smokingfloor23．醫(yī)療效勞ClinicService24．環(huán)境保護EnvironmentalProtection25．緊急狀況Emergency餐飲效勞FOOD&BEVERAGESERVICES宴會預(yù)訂BanquetReservation大堂吧LobbyBar西餐廳WesternRestaurant行政酒廊ExecutiveLounge中餐廳ChineseRestaurant日韓餐廳Japanese&KoreanRestaurant洗浴自助餐廳BathbuffetRestaurant會議室ConferenceRoom送餐效勞RoomService會館效勞HEALTH&ENTERTAIMENTSERVICE洗浴Bathe游泳館SwimmingPool健身房GymnasiumCenter電影廳FilmHall休息廳Lounge游樂區(qū)GameArea棋牌室ChessandMahjongRoomSPA理療室安全指南SAFETYDIRECTORY遵守措施來賓留意事項Guest’sNotices安保Safeguard火警FirePrevention火警須知Firealarmnotice指南TELEPHONEDIRECTORY撥打客房RoomtoRoomCalls撥打外線OutsideCalls國內(nèi)直撥DDDCalls國際直撥IDDCalls國內(nèi)、國際直撥須知IDD&DDDServiceGuide國內(nèi)、國際長途區(qū)號IDD&DDDDIRECTORY附表客房物品有償價格表金龍國際飯店熱忱歡送閣下光臨敬重的來賓：歡送您下榻張家口金龍國際飯店！您的到來，我們飯店全體員工都感到格外榮幸，此《效勞指南》為您具體介紹了飯店的各項效勞及設(shè)施。假設(shè)您有什么需要，請直接與飯店各部門聯(lián)系，我們將竭誠為您效勞。系我們，或者填寫“來賓意見表最終，期望您把在這里獲得的開心經(jīng)受告知更多的朋友，期盼您的再次光臨，感謝！xx總經(jīng)理WarmlyBaolongInternationalHotelDearGuest:BaolongInternationalHotel!Allofusareverygratefulforyourpatronageandhopeyouenjoyyourstayatourhotel.This《ServiceDirectory》willinformyouvariousserviceandfacilitiesofourhotel.Ifyouneedmorehelp,pleasecontactwithourrelevantdepartments,allofusalreadystandbyandsurelyyouwillgettheexcellentserviceatanytime.YouareourconcerninBaolongInternationalHotelduringyourstay.Weshalltryourbesttooffertheperfectserviceforyou. Ifthereareanymorecommentsorsuggestions,pleasecontactuspromptlyorfillinquestionnaireformonthedeskofyourroom.Wewish,duringyourstaywithus,jovialityexperiencewiseuptoyourfriendsandwehopewewillhavethepleasureofservingyouagain.INTERNATIONALHOTELGeneralManager大堂效勞GRANDLOBBYSERVICES大堂經(jīng)理AssistantManager TEL 8188位于飯店大堂內(nèi)，24小時為您供給效勞。TheAssistantManagerinthelobbywillbeatyourserviceatanytime.問訊∕留言Information∕Message TEL 8100如您離開飯店而需與來人或來電聯(lián)系時，請把您的去處及留言告之總效勞臺。YoucantellourInformationDesktheplacetogoifyouwanttobeintouchwithtelephonemessageorvisitorswhenyouareout.預(yù)訂∕接待Reservation∕Reception TEL 810024小時為您供給預(yù)訂客房、住宿登記等效勞。TheFrontDeskwillprovideyouwiththeserviceofreservationandregistrationanytime.收銀∕結(jié)賬Cashier TEL 8105位于大堂總效勞臺，24小時為您供給住宿期間的房費、餐費及其他費用的結(jié)算效勞。It’slocatedattheFrontDeskinthelobby.Wewillprovidethe24-hourcheck-outserviceofyourfeesduringyourstay.外幣兌換ForeignCurrencyExchange TEL 810518小時外幣兌換效勞。效勞時間：06：00-24：00It’slocatedattheCashierdesk.Wewillalsoprovidetheserviceofexchangingforeigncurrency.ServiceHours：06：00am-12：00pm信用卡CreditCard TEL 8106歡送您在飯店用以下信用卡：銀聯(lián)系列卡、長城卡、牡丹卡、建行龍卡、金穗卡、維薩卡、萬事達卡、運通卡、大萊卡、JCB卡。usethefollowingcards：GreatWall,thePeony,Longcard,theGoldEar,Visa,Master,AmericanExpress,DinersclubandJCBetc.退房時間Check-outTime TEL 810612：00。請留意：超過12：00后加收半天房租，18：00后退房按全天收費計算。假設(shè)需延遲離店時間，請與總效勞臺聯(lián)系。Check-outtimeis12：00atnoon.Youwillhavetopayanextrahalfofdailyfeeifyoucheckoutafter12：00a.mandthewholefeeifyoudoafter18：00p.m.PleasecontacttheReceptionDeskifyourcheck-outhastobedelayed.客房門卡RoomCard TEL 8100飯店使用安全電子門鎖。退房時請將門卡交與總臺收銀處。請留意：當超過規(guī)定時間，門卡將不能開鎖。您要續(xù)住，請到總效勞臺辦理有關(guān)手續(xù)。WeofferyoutheIClock.PleasereturnthecardtotheCashierDeskwhenyoucheckout.TheICcardwillnotworkwhenyoudelaythecheck-outtimeandyoumustcontacttheReceptionDesktocontinueyourtime.行李效勞LuggageService TEL 8109我們?yōu)槟┙o店內(nèi)免費運送或存放行李效勞。Weofferfree-of-chargeserviceofdeliveryinourhotelandleft-luggageservice.大堂保險箱 LobbySafebox TEL 8100店對留在客房內(nèi)物品的任何損壞或遺失不負任何責任。Eachroomisfittedwithasafebox,yourvaluablebelongingsarerecommendedtobekeptinthesafe.Bytheway,thelobbyprovidesfreesafesforbiggervaluablebelongings.Thehotelmanagementisnotliabletoanylossordamagevaluablesleftinthegustrooms.商務(wù)中心 BusinessCenter TEL 8107位于飯店大堂，為您供給全面的秘書效勞：中英文打字、復印、出租電腦、收發(fā)電子郵件、訂票、郵寄等效勞。效勞時間：08：00-22：00Locatedinthelobby,weprovideyouwiththecomprehensivesecretarialservice.suchastypewritinginChineseorinEnglish,Faxandcopyingservice,E-mailservice,purchasingticket,mailing,etc.ServiceHours：08：00am-10：00pm商場ShoppingCenter TEL 8118位于飯店大堂東側(cè)，為您供給地方特色產(chǎn)品、旅游產(chǎn)品、藝術(shù)品、日常用品、飲料、食品等。效勞時間：08：00-22：00Locatedinthelobby,itofferslocalspecialties、tourismproducts、rootcarvingartwork、articlesfordailyuse、softdrinksandfood,etc.ServiceHours：08：00am-10：00pm殘疾人士設(shè)施HandicappedFacilities TEL 8109飯店備有輪椅車和拐杖，如需使用請與行李房聯(lián)系。Wealsoofferwheelchairandwalkingstick.PleasecontacttheLuggageRoomifyouneed.擦鞋效勞Shoe-ShineService擦鞋機位于大堂一樓，免費為您供給擦鞋效勞。Locatedinthelobby.Youmaypolishyourshoesthere.花店FlowerShop TEL 8109我們格外情愿為您安排鮮花效勞。Weareverygladtoprovidefreshflowerserviceforyou.租車CarHire TEL 8109如需預(yù)訂的士，請與禮賓部聯(lián)系，飯店為閣下供給24小時效勞。PleasecontacttheConciergeifyouneedacar,theserviceisavailablefor24hours.著裝 Dressing我們建議您在飯店全部餐廳和公共場所穿著適宜的衣裝。Weadviseyoutoweartheproperformaldressinallrestaurantsandpublicplaces.停車Parking飯店擁有停車場，請按指定車位停放車輛。有礙車道暢通、消防、安全及專用泊車的車輛，如有損壞飯店不予負責。如需特地監(jiān)管的車輛，請告知在場保安員，我們將會記錄，妥處存放。Wehavetheparkingarea.Pleaseparkyourcarasshown.Wearenotresponsibleforanydamageifyouhinderthepath,fighting-fireandsecurityetc.Pleaseinformourguardifyourcarneedspecialcare.Wewillmakesomenotesandbecareforthecar.Pleasedon’tleaveyourvaluablesinthecar.Ifyouhaveones,pleaseplacetheminthesafedepositboxoftheFrontDeskinthelobby.行政樓層接待處ExecutiveFloorReception TEL 8100位于飯店六層和七層，將為行政樓層的客人供給快速入住和退房效勞。Locatedonthe6thand7thfloor,Weprovidefastcheckin,checkoutservicefortheexecutivefloorguest.客房效勞GUESTROOMSERVICES客房中心HousekeepingCenter TEL 8588客房中心24小時為您效勞，如有需要請與客房中心聯(lián)系。Wewillserveyouthewholeday.Pleasecontacthousekeepingcenterforassistance.房間清潔效勞RoomCleaning TEL 8588您假設(shè)需要效勞員盡快為您清理房間，請將“請即清掃”牌掛于門外或與客房中心聯(lián)系。Hang“MakeupRoom”signboardatthedoorknoborcallhousekeeping,andthenwe’llcleanyourroomatsoonaspossible.房間夜床效勞Turn-downService TEL 8588飯店為您供給每日開夜床效勞。Wehavedoturndownserviceforyoueveryday,pleasecontacthousekeepingcenter.洗衣效勞LaundryService TEL 858810：00前將要洗熨衣物放入洗衣袋，洗衣單。Weofferdrycleaning,washingandpressingservice.TheRoomAttendantcomestocollectthewashingbagbefore10：00ameverydayandsenditbackinthesameday.Expressserviceisavailablealsotoyouwithin4hours.PleaserefertotheLaundryListinyourroom.fordetails.小酒吧Mini-Bar TEL 8588額將被計入到您的賬單。如有其他需要，請隨時與客房中心聯(lián)系。Thereisamini-barwithmanykindsofdrinkandsnacksinyourroom.Wewillreplenishthemandthesumofchargewillberecorded.Ifyouwantanythingelse,pleasecontacthousekeepingcenter.房間加床效勞ExtraBed TEL 8100飯店為您供給加床效勞。假設(shè)需要請與總臺聯(lián)系。Contactwithreceptiondeskforextrabedintheroomifyouneed.送餐效勞RoomService TEL 8208請參閱《客房送餐效勞菜單效勞時間：09：30-02：00Pleasecheck《RoomServiceMenu》andcontactF&BDivision.ServiceHours：09：30am-02：00am擦鞋效勞Shoes-shineService TEL 8588聯(lián)系。Eachroomprovideshoe-shinecloth,PleaseputyourshoesintothebasketinthecabinetorcontactHousekeepingifyouneed.9．叫醒效勞Wake-upCallTEL9請撥“9”與總機接線員聯(lián)系，確定為您叫醒時間。Pleasedial“9”tocontactwiththeOperatorandconfirmyourwake-uptime.10．飲用水DrinkingWaterTEL8588請與客房中心聯(lián)系。Thewaterfromthetapinthebathroomcanbedrunkdirectly.Youmayusetheelectronickettletoboilthewater.Pleasecontacthousekeepingforassistance.Telephone TEL 9每個房間都配備長途直撥國際/國內(nèi)系統(tǒng)。如要撥打長途，可先參閱《效勞9”請總機接線員幫助。Everyroomisequippedwiththedirectinternationalanddomesticdialingsystem.Ifyouwanttomakealongdistancecall,pleasecheckthe《TelephoneDirectory》ordial“9”forhelp.電吹風HairDryer TEL 8588客房內(nèi)備用電吹風可供您使用。Thereisahairdryerintheroomforyou.冰塊 IceCube TEL 8588客房中心可以為您供給冰塊，如有需要請與客房中心聯(lián)系。Wepreparetheicecubeforyouinthehousekeeping.Pleasecontactusifyouneed.電熨斗/燙衣板Iron/IronBoard TEL 8588客房中心備有電熨斗和燙衣板。如有需要可打聯(lián)系。使用時，請留意安全。Thereareironandironboardinhousekeepingcenter.Pleasecontactusforassistance.Pleasetakecareofyourself.房間保密/免打攪 TEL 9KeeptheRoomNumberSecret/AvoidBeingDisturbedbyTelephone”與總機接線員聯(lián)系。Ifyou’dliketokeeptheroomnumbersecretandavoidbeingdisturbedbytelephone,please.pressthekeyof“DND”onthewallandcontacttheOperatorby“9”.失物招領(lǐng)LostAndFound TEL 8588在上述期限內(nèi)無人認領(lǐng)的物品，飯店將會自行處理。Pleasecontacthousekeeping,Ifyouhavethingslost.wewillkeepthelostthingsfor3months.Perishablegoodswillbekept3days.Weareentitledtodealwiththembeyondthedeadline.電視節(jié)目TVChannel TEL 8588飯店全部客房均有遙控彩色電視，供給多種語言的國內(nèi)外衛(wèi)星、有線電視頻道。Eachroomprovidesremote-controlcolorTVwithsatellite&cablechannels.Ifyouwanttoknowtheprogramarrangement,checkplaybillplease.網(wǎng)上漫游InternetService TEL 8588飯店客房為您供給無線及寬帶免費上網(wǎng)效勞Theguestroomshadfixedwithbroadbandaccessandwirelessinternetalso. Youcangetontheinternetinyourroomforfree.空氣調(diào)整AirConditioner TEL 8588房中心聯(lián)系。Thehotelhasthecentralair-conditioningsystem.Thereisindividualair-conditioningcontrolineveryguestroom.Forassistance,pleasecallhousekeeping.電源總開關(guān)EnergySaver TEL 8588會接通。離開房間時，請別遺忘把門卡取出。ThereisanEnergySaverineachroom.Youmaygettheelectricityinsertingtheroomcardintotheswitchonthewall.Don’tforgettotakethecardwhenyouareout.電源說明PowerSupply TEL 8588220110系。為安全起見，請不要在房內(nèi)私自使用電器設(shè)備和烹調(diào)設(shè)備，請不要使用大功率電器。Thevoltageofpowersupplyinyourroomis220Vand110V.Contactusifyouneedanadapterortransformer.electricorcookingequipmentswithoutpermissionisforbiddeninordertoguaranteeyoursafety.Pleasedon’tuseotherapplianceofhighpower.無煙樓層 Non-smokingfloor TEL 8588飯店為不吸煙的來賓特別預(yù)備了無煙樓層6樓，為您供給清爽的住宿環(huán)境。Ourhotelspeciallypreparesnon-smokingfloorforyouonthe6 thfloorfortheguestswhodotsmoke.醫(yī)療效勞 ClinicService TEL 8100假設(shè)需要效勞，請與客房中心或總效勞臺聯(lián)系。Foranyassistance,pleasecontacthousekeepingcenterorfrontdesk.環(huán)境保護 EnvironmentalProtection TEL 8588用品在您住店期間每兩天更換一次。Forthesakeofenvironmentalprotectionandavoidconsumingtoomuchdetergent,pleaseplacetheusedtowelsinthetowelbasket.Wewillchangethebedsheet,bedcover,pillowcaseeverytwodayduringyourstayinourhotel.緊急狀況 Emergency TEL 8100如遇緊急狀況請聯(lián)系客房中心或總效勞臺。Ifanyemergencyhappens,pleasecontacthousekeepingcenterorfrontdesk.餐飲效勞FOOD&BEVERAGESERVICES宴會預(yù)訂BanquetReservation TEL8200飯店一層、三層設(shè)有不同風格的大小宴會廳、多功能廳及包間18個。如您需要安排宴會、酒會等有關(guān)的社交宴請，請與餐飲預(yù)訂中心聯(lián)系。效勞時間： 07：00-22：00Wehavedifferentkindsofsmallandbigbanquethallsmulti-functionhalland18balconies，locatedon1stand3rdfloor.PleasecontactF&BReservationCenterifyouneedget-togetherandrelevantpublicactivities.ServiceHours：07：00am-10：00pm大堂吧LobbyBar TEL8121飯店一樓獨特的休閑酒吧，為您供給會友、小憩之抱負去處。07：00-00：00OurLobbyBaron1stfloorisanexcellentleisureplaceforyoutomeetyourfriendsorhaveabreak.ServiceHours：07am：00-00：00pm西餐廳WesternRestaurant TEL8128位于飯店一層，供給中、西式自助早餐、午餐和晚餐，并供給16小時客房送餐效勞。效勞時間：早餐07：30-09：00 午餐11：30-13：30 晚餐17：30-21：30Locatedon1stfloor,WeofferChineseandwestern-stylebuffetbreakfast,lunchanddinnerwith16hoursroomservice.ServiceHours：B07：30am-09：00am L11：30am-01：30pm S05：30pm-09：30pm行政酒廊ExecutiveLounge TEL8820位于飯店八層，為您供給各種飲品、小點，是您休閑、談天、休息的最正確場所。效勞時間：11：00-00：00Locatedonthe8thfloor,providesyouwithvariousofdrinkandsnacks.ServiceHours：11：00am-00：00pm中餐廳ChineseRestaurant TEL8200位于飯店二、三層，經(jīng)營高檔“滿漢全席以及特色西口菜。效勞時間：午餐11：30-13：30 晚餐17：30-21：30Locatedonthe2ndand3rdfloorofthehotel,itprovidesyouwithmanykindsofspecialdishesasCantonflavorsuchasAbalone,BirsnetandthesharkfinandalsoprovidesyouwithspecialSichuancuisineandZhangjiakoudishes.ServiceHours：L11：30am-01：30pm S05：30pm-09：30pm日韓餐廳Japanese&KoreanRestaurant TEL8355澳洲牛肉、野生生蠔等。效勞時間：午餐11：30-13：30 晚餐17：30-21：30Locatedonthe3rdfloor,itprovidesyourealJapanesecuisineandKoreanBBQ,alsoAustraliabeefandwildoysters.ServiceHours:L11：30am-01：30pm S05：30pm-09：30pm洗浴自助餐廳BathbuffetRestaurant TEL8205位于會館二層，為您供給中西合璧式自助餐，供洗浴客人就餐。效勞時間：早餐07：30-09：00 午餐11：30-13：30晚餐17：30-21：30 夜宵23：00-00：00Locatedonthe2ndfloor,itprovidesChineseandwesternbuffetforthebathingguest.ServiceHours：B07：30am-09：00am L11：30am-01：30pmD05：30pm-09：30pm S11：00pm-00：00am會議室ConferenceRoom TEL8155位于飯店八層，10-2008個。如需使用請與市場營銷部聯(lián)系。Locatedonthe8thfloor,has8Various-specificationconferenceroomswhichcanhold10to200persons.Ifyouneed,pleasecontactthemarketing&salesdepartment.9．9．送餐效勞RoomServiceTEL8208飯店供給房內(nèi)中餐、西餐用餐效勞，詳情請參閱客房用餐效勞菜單。效勞時間：09：30-02：00OurOurhotelprovidesinroomWesternandChinesefoodfor16hoursaday.Pleaseref-er-ertheguestroommenutomakeyourchoiceorcontactwesternrestaurant.ServiceHours：09：30am-02：00am會館效勞HEALTH&ENTERTAIMENTSERVICE洗浴Bathe TEL 8000位于飯店西側(cè)地下一層和一層，供給男女賓洗浴，SPA，供給足療、按摩保健效勞，同時還設(shè)有洗浴客房供您休息效勞時間：全天Locatedonthebasementfloorand1stfloor,providebathe,playingpool,andguestrooms.ServiceHours：24hours游泳館SwimmingPool TEL 8135位于飯店西側(cè)一層，水質(zhì)清亮透亮，游泳是健身和削減脂肪的最正確運動方式。效勞時間：10：00-22：00Locatedonthe1stfloor,providesyouwithcomfortableandspaciousenvironmentforhealth.ServiceHours：10：00am-10：00pm健身房GymnasiumCenter TEL 8139位于飯店西側(cè)一層，有氧健身器材、瑜伽，是您訓練心肺功能的好地方。效勞時間：10：00-22：00Locatedonthe1stfloor,allkindsofexercisersequipmentandfacilitiesforyoutochoose.ServiceHours：10：00am-10：00pm電影廳FilmHall TEL 8239位于飯店二層，完善體驗超精彩的視聽盛宴。效勞時間：全天Locatedonthe2ndfloor,providesyouwithwonderfulview.ServiceHours：24hours休息廳Lounge TEL 8240位于飯店二層，休息床雙電動調(diào)整，讓您享受滿足的休閑時間。效勞時間：全天Locatedonthe2ndfloor,providesyouawonderfulleisuretimewithdoubleelectricadjustmentrestbed.ServiceHours：24hours游樂區(qū)GameArea TEL 8237位于飯店西側(cè)二層，設(shè)有兒童游樂區(qū)、電玩、桌球、書吧、網(wǎng)吧、大型自助餐。效勞時間：全天Locatedonthe2ndfloor,includeschildrenplayingarea、videogames、tabletennis、readingroom、internetcafes、buffetparty.ServiceHours：24hours棋牌室ChessandMahjongRoom TEL 81604樓，配有先進的全自動麻將機供您使用。效勞時間：全天Locatedonthe4thfloor,theenvironmentiselegantandithasadvancedandautomaticMahjongmachines.ServiceHours：24hoursSPA理療室 TEL 8800位于飯店八層西側(cè)，SPA主要透過人體的五大感官功能，將精、氣、神三者合一，實現(xiàn)身、心、靈的放松。效勞時間：全天locatedinthewest8thfloor，SPAprimarilythroughthebody”sfivesensestogetyouspirit,breathandexpressioncombinedandachievephysical,mentalandspiritualrelaxation.ServiceHours：24hours安全指南SAFETYDIRECTORY為了使您在本飯店能開心而安全地居住，請您與我們合作并遵守以下措施：Toensureyouhaveapleasantstaywithus,weneedyourcooperation.Pleasedoasthefollowing:——請將現(xiàn)金和貴重物品存放在大堂保險箱內(nèi)。Pleaseplaceyourcashandvaluablesinthesafedepositboxinthelobby.——如您不期望接聽，請通知飯店接線員。Advisehoteloperatorifyouwanttomissyourincomingcalls.——全部飯店員工會身穿制服，胸前佩戴員工牌，否則請勿讓他/她進入您的房間。Pleasenotethatonlyuniformedhotelemployeeswithnametagsarepermittedtoserveyouinguestroombyyou.——外幣兌換應(yīng)在大堂接待處，請勿與不相識的人員兌換外幣。ForeigncurrencyonlycanbeexchangedattheReceptionDesk.Donotexchangeyourforeigncurrencywithstrangersbyyou.——請勿輕信兜售免費旅游或其他效勞的。假設(shè)常常受到這種干擾，請通知大堂經(jīng)理。Donotacceptcallsfromstrangersofferingfreetoursandotherservices.PleasetelltheAssistantManagerifyouarebeingbotheredbythem.——假設(shè)您覺察任何疑點或可疑人物，請馬上通知大堂經(jīng)理。Ifyouseeanysuspiciouspersonsoranyqueries,pleasecontacttheAssistanceManagerimmediately.——隨身攜帶門卡時，請妥當保管。請勿將門卡交給他人。當離店時，請務(wù)必將門卡歸還總臺收銀處。Makesureyourselfwithyourroomcard.Donothandsyourroomcardtoanyotherpersonwhoisnotregisteredinyourroom.PleasereturnyourroomcardtotheCashierDeskwhenyoucheckout.——離開房間或晚上休息前，請關(guān)好門窗。請留意本地氣候，保重身體。外出巡游，請注意食品衛(wèi)生和安全。Toensureyoursafety,pleaseshutthewindowsanddoorofyourroombeforedepartingorsleepingatnight.Toensureyourhealth,pleasenoticethelocalclimate,takecareofyourselfandpayattentiontothefoodsanitationandsecurity.來賓留意事項GuessNotices——飯店設(shè)有消防水喉、滅火器材等消防設(shè)施，請勿隨便動用。Eachfloorequippedwithmodernfire-fightingequipment,Pleasedonotmovecasuallyexceptemergency.——入住時請出示身份證、護照或其他有效證件。Uponregistration,youarerequestedtoshowyourownidentificationcard,passportorothervalidcredentials.——請不要讓未登記入住的客人在您的房間過夜或轉(zhuǎn)租給其他人。Youarenotallowedtokeepunregisteredguestsinyourroomovernightorsublettheroom/bedtoanotherperson.——易燃、易爆、有毒和放射性物品請勿帶入飯店內(nèi)。未經(jīng)許可，制止在飯店客房內(nèi)使用大功率電器燒煮食物或作其他用途。Inflammable,explosive,poisonousandradioactivearticlesarenotallowedtotakeintothehotel.Cookingorunauthorizedelectricityconnectionisnotallowedinyourrooms.——攜帶槍支、彈藥等必需登記，并按公安部門的規(guī)定由公安部門代為保管。AllfirearmsandweaponsmustberegisteredandkeptbythePublicSecurityBureau.——嚴禁賭博、嫖娼、賣淫、偷竊、吸毒、走私販私等違法犯罪活動。Illegalactivitiesorcriminaloffencesarestrictlyforbidden,suchasgambling,prostitution,drugtakingandsmugglingetc.——如違反《中華人民共和國治安治理懲罰法ThePublicSecurityBureauhastheauthoritytotakenecessaryactioninaccordancewiththeSecurityMaintenancePenaltyRegulationsofthePRCorotherrelevantlawsincasesofviolation.——請勿將寵物帶入飯店。Petsarenotallowedinthehotel.——請勿讓您的小孩獨拘束飯店公共區(qū)域或房間內(nèi)玩耍，以免發(fā)生意外。Toavoidanyaccident,pleasetakegoodcareofyourchildrenanddonotleavethemunattendedinpublicareasorroomofthehotel.——依據(jù)公安機關(guān)的規(guī)定，全部訪客請在晚上11AccordingtoPublicSecurityAuthority,visitorsaretoleavetheguestroomsbefore11：00pm.安保Safeguard飯店安保人員及掩蓋公共區(qū)域的閉路監(jiān)控為您供給全天候的安全保障。為了您自身安全，請謹記在客房內(nèi)鎖上雙重門鎖并在確認訪客身份前方可開門。如需任何的安保效勞請與大堂經(jīng)理聯(lián)系。ThesafeguardandCCTVequipmentwillensureyoursafetythewholeday.Foryoursafety,pleaseremembertolockthedoorwithdoublelocksandopenthedoorafterconfirmingtheguest’sID.Ifyouneedanysafeguardservice,pleasecontacttheassistantmanager.火警FirePrevention——如遇火警，請千萬不要使用電梯。飯店每個樓層都設(shè)有安全出口和緊急疏散通道。具體請參閱您房門后的緊急疏散通道圖，務(wù)必使用離您最近的疏散通道。Incaseoffire,donotusetheelevators.Emergencyexitsandstaircasesarelocatedoneachfloor.Thefireescapeplanstickonthebackofyourdoorindicatesyournearestemergencyexit.Pleasereadcarefully.——為了防止火災(zāi)的發(fā)生，客房內(nèi)制止使用明火、燒煮食物和使用大功率電器，請勿存放易燃易爆物品。請勿在床上吸煙。Pleasenotethatinordertoavoidcreatingfirehazards,cooking,openflamesandhigh-powerappliancearenotpermittedinguestrooms.Nohazardousorinflammablechemicalsmaybestoredinguestroomsandpleasedonotsmokeinbed.——飯店每間客房均設(shè)有煙感報警器。當煙霧超過肯定濃度時，會自動示警，有關(guān)人員將快速趕到現(xiàn)場處理。Thereisasmokesensorineachroom.Itwillautomaticallyalarmwhensmokegetstatedsolubility.ThestaffsoftheSecurityDepartmentwilldealwithitsoon.——飯店配備了最先進的火災(zāi)報警系統(tǒng)，我們訓練有素的員工能夠應(yīng)付任何的緊急情24小時監(jiān)視。如發(fā)生緊急狀況，飯店會通過公共播送系統(tǒng)向您通報。Thereisthemostadvancedfirealarmsystem inthehotel.Ourprofessionalfirefightercancopewithanyemergency.Thereisalarmsensitivetosmokeandfirefightingset.Allfirealarmprobesaremonitoredallthetime.Oncethereisemergency,thehotelwillnoticetheguestsbypublicbroadcastingsystem.火警須知Firealarmnotice假設(shè)您無法離開房間Ifyoucantleavetheroom留在房間里—— 假設(shè)不能撤離，您的房間是最安全的地方。Pleasestayintheroom.It’sthesafestplace.關(guān)閉空調(diào)—— 為防止煙霧進入您的房間，請將空調(diào)開關(guān)置于“OFF”位置。Turnofftheairconditioninordertopreventthesmokediffuseintotheroom.Pleaseplacetheswitchto“OFF”.用濕的衣物塞住門縫—— 濕的毛巾、床單或毯子可以防止煙霧從門縫中進入房間。Stuffthegapofthedoorwithwetclothessuchaswettowel,bedspreadorcarpettopreventthesmokediffuseintotheroomthroughthegapofthedoor.除去全部窗簾—— 假設(shè)不幸火災(zāi)由窗戶進入，四周不能有任何易燃物。Removetheentirecurtain,ifthefirecomefromthewindows,thereshoulddon’tbeanycombustiblegoodsnearby.在浴缸里盛滿水—— 浴缸內(nèi)盛滿水并把垃圾桶和冰桶放在四周提水用這樣您可以快速弄濕衣物防止煙霧進入。Thebathtubshouldbefullofwater,placetherubbishbinandicebinnearbysothattheycanbeusedtotakewater,andthusyoucanwetclothesassoonaspossibletopreventthesmoketodiffuseintotheroom.說明您在房間—— 在窗口揮動床單以提示消防人員您的房間有人。Showthatyouareintheroom,pleasewavethebedspreadtoshowtothefirefightersthatyouareintheroom.身體放低貼近地面—— 用一塊濕布蓋住口鼻以便呼吸。Placeyourselfontheground.Pleasecoveryourmouseandnosewithwettowelsothatyoucanbreathe.澆水—— 用垃圾桶往發(fā)燙物體的外表如墻壁、房門澆水。Sprinklewater.Pleasesprinklewatertothesurfaceofburnedgoodssuchasthewallandthedoorwithtrashbin.不要打破窗戶—— 除非迫不得已。您可能稍后需要它們阻隔濃煙。Don’tbreakthewindowunlessyouhavetodo.Maybeitcanpreventthethicksmokelater.保持冷靜—— 不要慌張，保持放松和思考。您的實際危急幾乎總是比您想象中的小。Keepcalm,relaxandthinkingabout.Theactualsituationisnotsodangerousasthatyouimagine.假設(shè)您被要求撤離房間Ifyouareaskedtoleavetheroom帶上您的房門卡—— 假設(shè)您在自己房間里，請帶上房門卡。Pleasetakeyourkeycardofthedoor.Ifyouareinyourroom,pleasebringyourkeycard.先摸索溫度—— 用手背摸索通向走廊的房門是涼或燙。假設(shè)房門很燙請勿翻開。Pleasetrythetemperatureofthedoor.Trythedoorthroughtothecorridorwiththebackofyourhandtosurewhetheritiscoolorhot.Ifitistoohot,pleasedon’topenthedoor.假設(shè)房門不燙請留神翻開—— 假設(shè)通向走廊的房門并不燙，請留神翻開并留意濃煙。Ifitisnothot,pleaseopenthedoorcarefully.Ifthedoorthroughthecorridorisnothot,openitcarefullyandbecareofthethicksmoke.假設(shè)門外有明火或濃煙—— 快速關(guān)閉房門并留在房內(nèi)。Ifthereisfireorthicksmoke,pleaseclosethedoorquicklyandstayintheroom.撤離時請貼緊墻壁—— 前往緊急出口時請始終貼緊墻壁假設(shè)環(huán)境黑暗或有煙霧默數(shù)通往緊急出口的房門并沿墻壁走。盡量往下走，由于起火層以下樓層的空氣較穎。Pleasemakeyourselfclosetothewallwhenleaving.Pleasemakeyourselfclosetothewallallthetimewhenyougototheemergencyexit.Ifitisdarkorthereismuchsmoke,pleasegototheemergencyexitalongthewall.Pleasegodownassoonaspossiblebecausetheaironthefloorbelowthefloorwherethefirehappenedisfresh.留神撤離—— 翻開緊急出口門以前記得摸索溫度留意樓梯內(nèi)是否有濃煙假設(shè)樓梯安全，向下始終走到底層。如向下途中遇到濃煙，則查找另一處沒有濃煙的走廊或樓梯。千萬不要試圖穿過濃煙。Pleaseleavecarefully.Remembertotrythetemperaturebeforeopenthedoor.Noticeifthereisthicksmokeinthestairornot.Ifitissafe,godowntothegroundfloor.Ifthereisthicksmoke,pleasegodownalongthestairorcorridorwithoutsmoke.Becarefulnottotrytogothroughthethicksmoke.不要使用電梯—— 如遇火警，請勿使用電梯。Pleasedon’ttakeelevator.Ifthereisfirealarm,don’ttakeelevator.假設(shè)您覺察緊急出口被堵塞Ifyoufindthattheemergencyexitisblockedup回到您的房間—— 假設(shè)樓梯布滿濃煙，緊急出口變得擔憂全，如有可能請返回您的房間，這是您最安全的地方。Gobacktoyourroom.Ifthecorridorisfullofthicksmokeandtheemergencyisn’tsafe,gobacktoyourroomassoonaspossible,itisthemostsafeplace.假設(shè)您覺察火災(zāi)Ifyoufindthefire通知效勞中心尋求幫助—— 如您在房間內(nèi)覺察起火或濃煙，請馬上通知效勞中心。Pleaseasktogethelp.Ifyoufindthefireinyourroom,pleasenoticetheservicecenterimmediately.啟動最近的火災(zāi)報警器—— 假設(shè)您在走廊里在走廊的每一個緊急出口四周都設(shè)有報警器，敲碎報警器玻璃后按下火警報警按鈕。Openthenearestfirealarm.Ifyouareinthecorridor,thereisafirealarmneartheemergencyexit,breaktheglassofthefire-alarmpushthefirealarmbutton.關(guān)閉起火處的門—— 如有可能，請關(guān)閉起火四周的每一扇門以防火災(zāi)集中。Closethedoorwherethefirehappened.Pleasecloseeverydoornearwherethefirehappenedtopreventthefirefromspreading.在不危及人身安全的狀況下熄滅火苗—— 如遇火苗，請使用滅火器。Extinguishthefireonconditionthatitdoesn’thurtyourself.Ifyouencounterthefire，pleaseusethefireextinguisher.逃離大火—— 假設(shè)火災(zāi)格外嚴峻，如有可能請撤離大樓。Escapefromtheconflagration.Ifthethereisaconflagration,pleaseleavethebuildingassoonaspossible.記得隨身攜帶房門卡—— 在撤離前記得帶上房門卡在房間內(nèi)請始終將房門卡放在同一處。Remembertotakethekeycardwithyou.Beforeleavingremembertotakethekeycard.Placethekeycardatthesameplaceallthetime.在通往您的房間的途中，請?zhí)貏e留意Onthewaytoyourroom,pleasespeciallynotice——最近的火災(zāi)緊急出口的方位。Thenearestplaceoftheemergencyexit——記住從您的房間到緊急出口共有幾扇門。Rememberthenumberofthedoorfromyourroomtotheemergencyexit.——開啟緊急出口并檢查樓梯。Opentheemergencyexitandcheckthestairs.——最近的火災(zāi)警報裝置，滅火器及消防水管的方位。Thenearestplaceofthefirealarmset,fireextinguisherandthewaterpipeforfirefighting.Checkyourroom.——知道怎樣關(guān)閉空調(diào)。Knowhowtoturnofftheaircondition.指南TELEPHONEDIRECTORY撥打客房RoomtoRoomCalls84018401。Ifyouwantdialtotheroom,pleasedialtheroomNo.directly,tomakeacallasfollow ：RoomNo.8401.撥打外線OutsideCalls先撥“0”接通外線，聽到撥號音后，接著撥打您所需要的號碼。如有疑問，請與總機“9”聯(lián)系。Pleasedial“0”first.Afteryouhaveheardthedialingtone,dialthenumberyouwant.國內(nèi)直撥DDDCalls請先撥“0”，聽到撥號音后，再撥地區(qū)代碼，最終撥您所需要的號碼。撥號時請勿停頓。例如：撥打一個北京的號碼：0 + 010 + 12345678城市編碼 您要撥打的號碼Pleasedial“0”first,thentheareacodeandwhatthenumberyouwantatlast.Donotpauseduringyourdialing.TomakeaDDDcalltoBeijingisasfollows：0 + 010 + 12345678areacode telephonenumber國際直撥IDDCalls例：撥打一個到美國的號碼：0 + 00 + 1 + 12345678國家代碼 地區(qū)代碼 您要撥打的號碼Pleasedial“0”first,thentheareacodeandwhatthenumberyouwantatlast.Donotpauseduringyourdialing.TomakeanIDDcalltoUSAisasfollows：9 + 00 + 1 + 12345678countrycode areacode telephonenumber國內(nèi)、國際直撥須知IDD&DDDServiceGuide以上效勞需加效勞費。Servicechargeisneededfortheaboveservices.為確保避開通話完畢后還能連續(xù)收費，通完話后，請您肯定將掛好。Topreventitfromhappeningthatthechargeisstillonafteryouendedthecall,makesurethetelephoneisputinrightplace.直撥最小計算單位：市內(nèi)及國際長途為一分鐘，國內(nèi)長途為六秒。Chargeratefordirectcallslocalcallandinternationallongdistancecallistobechargedeveryminute.Domesticlongdistancecallistobechargedeverysixseconds.撥打國內(nèi)長途免費，市內(nèi)按國家收費標準收費。Longdistancecallisfree.Localcallfeeistobechargedleviedonthenationalchargestandard.為了您撥打便利和詢問8031Foryouconvenience,thecodeofChinais“86”andthecodeofthiscityis“0313”.撥打長途時，請留神撥號，由于全部撥通均須收費。Youhavetopayforthecallsyoudialed.Sopleasepayattentionespeciallywhenyoumakealongdistanceall.9IfyouwanttheotherswhoyouarecallingtopayforthephonebillorwanttouseaCreditcard,pleasedial“9”andcontactwiththeoperator.您需知的區(qū)域或國家編號，假設(shè)不在本指南內(nèi)，請您撥“9”與總機接線員聯(lián)系。請留意，某些國家或區(qū)域是沒有國際直撥效勞的。Somecountrycodesmaynotbeinthismanual,pleasedial“9”andasktheoperatorifyouwanttogivesomeonearingthere.PleasepayattentionthattherearenoIDDservicesinsomecountries.。Whenyoustayintheroom,theoutsidetelephoneserviceisclosed,pleasecontacttheOperatorifyouwanttomakeacall.假設(shè)您有任何詢問，請撥“9”與總