【跨文化交流外教】13NonverbalCommunication課件

KinesicCommunicationMovementoftheBodyinCommunicationKinesicCommunicationMovement1Takeoutablankpaperandnumberitinthefollowingway….a.b.5.6.7.a.b.8.Takeoutablankpaperandnum2Howmuchdoyouknowaboutbodylanguage?1.AccordingtopsychologistAlbertMehrabian,ofthetotalmeaningofaspokenmessage,whatpercentcomesfromfacialexpressions/othernon-verbalcommunication?2.TrueorFalse:Asmileisoneofthefewformsofnonverbalexpressionthathasthesamemeaningallovertheworld3.ThenumberofdifferentcommunicativeexpressionsAmericansmakewiththeirfaceis:6,33,50,or120?Howmuchdoyouknowaboutbod3Howmuchdoyouknowaboutbodylanguage?4.a.Whennegotiating,whichcountry’speoplehasthelongesteyecontact?b.Shortest?-Japanese,Americans,Brazilians5.TrueorFalse:Countingonthefingersfrom1to5isauniversalnonverbalgesture6.Whichgroupshavethefirmesthandshakes?a.VietnameseandFilipinosb.GermansandAmericansc.EgyptiansandMoroccansHowmuchdoyouknowaboutbod4Howmuchdoyouknowaboutbodylanguage?7.a.Inwhichcitydocouplessittinginacafétoucheachothermostoften?b.Leastoften?a.SanJuan(Mexico)b.Parisc.London8.Worldwide,researchershavefoundapproximatelyhowmanydistinctunitsofnonverbalcommunication:250,500,750,or1000?Howmuchdoyouknowaboutbod5Answers1.7%-meaningofwords;38%howyousaythewords;55%facialexpressionsandothernon-verbalcommunication2.False(inChina,isasmilealwayshappy?)3.334.Japanese-13%;Americans-33%;Brazilians-56%5.False-inIndia,somepeoplecounteachjointoftheirfingers,butnothumb(12perhand)6.GermansandAmericans7.SanJuan-180;Paris-110;London-08.1,000distinctformsofnon-verbalcommunicationAnswers1.7%-meaningofword6Whatisnon-verbalcommunication?Itinvolvesallofthosenon-verbalstimuliinacommunicationsettingthataregeneratedbyboththesourceandhisorheruseoftheenvironmentthathavepotentialmeaningforthesourceorreceiver.Whatisnon-verbalcommunicati7Non-verbalCommunicationPeopleinallcultures,whetherhigh-orlow-context,relyheavilyonnonverbalbehaviorstosendmessagesThebestknownoftheseareprobablygesturesandfacialexpressions,butcanalsoincludeother,lessovertactionsNon-verbalCommunicationPeople8Whatistheproblemwithnon-verbalcommunicationcrossingcultures?? PeoplefromdifferentculturessometimesassigndifferentmeaningstothesamebehaviorTheintendedmessageendsupbeingmisunderstoodJustascultureisakeyfactorinverbalcommunication,itplaysaveryimportantrolefornon-verbalcommunication:determiningthemeaningpeopleassigntoanygiveninstanceofnon-verbalbehaviorWhatistheproblemwithnon-v9BehaviorsSomebehaviorshavethesamemeaninginbothcultures,resultinginsuccessfulcommunicationSomebehaviorshavemeaninginbothcultures,butthemeaningisdifferent

Somebehaviorshavemeaninginoneculture,butnomeaninginanother(so,eitheryoudon’tsendamessageyoudowantto,orsometimesyousendamessagewithoutmeaningtoo)BehaviorsSomebehaviorshavet10WhatcanNon-VerbalCommunicationinclude?Withyourpartnerlistasmanydifferentkindsofnon-verbalcommunicationyoucanthinkof.WhatcanNon-VerbalCommunicat111.GeneralAppearanceandDress1.GeneralAppearanceandDre122.BodyMovement:KinesicsPuttingfingeracrossyourthroatEngland:slittingyourthroatMeansyou’vehadit,youcan’ttakeanymoreCouldmeanyouorsomeonewilldie(perhapsawish,perhapsaremarkonthesituation)SwazilandMeans“Iloveyou”DoesthismeananythinginChina?2.BodyMovement:KinesicsPu133.Posture3.Posture144.Gestures‘ok’signalinAmericaJapanandKoreaitsignifiesmoneyInArabcountriesaccompaniedwithbarringofteethsignifieshostilityGermanyandMexicoithasvulgarconnotationsTunisiaitmeans“I’llkillyou”4.Gestures‘ok’signalinAme155.FacialExpressionsSmiles:)America:asmileisusuallyasignofhappinessJapan:SameasAmerica,butitcanalsomaskemotionorbeusedtoavoidansweringaquestionKorea:toomuchsmilingisasignofashallowperson5.FacialExpressionsSmiles16WeoftencombinefacialexpressionsandgesturesCaseStudy:DrawinginyourcheeksandholdingyourarmsclosetoyourbodywouldbeunderstoodbybothBritishandEthiopianculturestomeanthin.However,inBritain,thiswouldbeacompliment,butinEthiopia,tobecalledthinisaninsult.Why?Weoftencombinefacialexpres176.Eye-ContactHowlongcanyoupolitelylookatapersonwhomyouarenottalkingwith?Howlongcanyoupolitelyatapersonwhomyouaretalkingwith?MostWesterncountriesfeel‘lookingoneintheeyeisasignofrespect’LatinAmericanandCaribbeanculturesavoideyecontacttoshowrespect.Genderdifferencesaswellascultural:Womentendtomaintainmoreeyecontactthandomen.6.Eye-ContactHowlongcanyo187.TouchWhatkindsoftouchbetweenisappropriatebetweenfriends,family,andboyfriend/girlfriend?Whatdoesitmean?Whatdothesetypesoftouchessignifyindifferentcultures?HandshakeWalkingarminarmHugKiss7.TouchWhatkindsoftouchb198.SmellWhatarethefeelingsassociatedwithaparticularsmell?桂皮

－Cinnamon8.SmellWhatarethefeelings209.Paralanguage(soundsbutnotwords)Howsomethingissaid,notwordschosenWhat’sthemeaningofthisphrase?“Whatareyoudoing?”Soundsbutnotwords:Yuck,Ewww,Yum,whoops,uh-huhChineseexamples?9.Paralanguage(soundsbutn2110.PersonalSpaceHowclosedoyoustandtoapersonwhoisaclosefriend?Teacher?Aboy/girlyoulike?Howdoesyourdistancefromthatpersoncommunicatesomething?10.PersonalSpaceHowclosed22Tryitoutwiththisactivity…Makeagroupof4peopleEachpersonchoose1ofthe7formsofnon-verbalcommunicationstoobserve:Appearance&dressBodymovementPostureGestureFacialexpressionEyecontactTouchPersonalspaceTryitoutwiththisactivity…23Whatisanobservation?ObservationsWhodoeswhatnon-verbalWhatdoyouthinkitmeans?Make4guessesForexample:postureTheyoungboyslouches(doesn’tsitupstraight)andhisheadisdown.Itmeansheisashamed,embarrassed,nervous,orisshowingrespecttoanelder.Whatisanobservation?Observa24KinesicCommunicationMovementoftheBodyinCommunicationKinesicCommunicationMovement25Takeoutablankpaperandnumberitinthefollowingway….a.b.5.6.7.a.b.8.Takeoutablankpaperandnum26Howmuchdoyouknowaboutbodylanguage?1.AccordingtopsychologistAlbertMehrabian,ofthetotalmeaningofaspokenmessage,whatpercentcomesfromfacialexpressions/othernon-verbalcommunication?2.TrueorFalse:Asmileisoneofthefewformsofnonverbalexpressionthathasthesamemeaningallovertheworld3.ThenumberofdifferentcommunicativeexpressionsAmericansmakewiththeirfaceis:6,33,50,or120?Howmuchdoyouknowaboutbod27Howmuchdoyouknowaboutbodylanguage?4.a.Whennegotiating,whichcountry’speoplehasthelongesteyecontact?b.Shortest?-Japanese,Americans,Brazilians5.TrueorFalse:Countingonthefingersfrom1to5isauniversalnonverbalgesture6.Whichgroupshavethefirmesthandshakes?a.VietnameseandFilipinosb.GermansandAmericansc.EgyptiansandMoroccansHowmuchdoyouknowaboutbod28Howmuchdoyouknowaboutbodylanguage?7.a.Inwhichcitydocouplessittinginacafétoucheachothermostoften?b.Leastoften?a.SanJuan(Mexico)b.Parisc.London8.Worldwide,researchershavefoundapproximatelyhowmanydistinctunitsofnonverbalcommunication:250,500,750,or1000?Howmuchdoyouknowaboutbod29Answers1.7%-meaningofwords;38%howyousaythewords;55%facialexpressionsandothernon-verbalcommunication2.False(inChina,isasmilealwayshappy?)3.334.Japanese-13%;Americans-33%;Brazilians-56%5.False-inIndia,somepeoplecounteachjointoftheirfingers,butnothumb(12perhand)6.GermansandAmericans7.SanJuan-180;Paris-110;London-08.1,000distinctformsofnon-verbalcommunicationAnswers1.7%-meaningofword30Whatisnon-verbalcommunication?Itinvolvesallofthosenon-verbalstimuliinacommunicationsettingthataregeneratedbyboththesourceandhisorheruseoftheenvironmentthathavepotentialmeaningforthesourceorreceiver.Whatisnon-verbalcommunicati31Non-verbalCommunicationPeopleinallcultures,whetherhigh-orlow-context,relyheavilyonnonverbalbehaviorstosendmessagesThebestknownoftheseareprobablygesturesandfacialexpressions,butcanalsoincludeother,lessovertactionsNon-verbalCommunicationPeople32Whatistheproblemwithnon-verbalcommunicationcrossingcultures?? PeoplefromdifferentculturessometimesassigndifferentmeaningstothesamebehaviorTheintendedmessageendsupbeingmisunderstoodJustascultureisakeyfactorinverbalcommunication,itplaysaveryimportantrolefornon-verbalcommunication:determiningthemeaningpeopleassigntoanygiveninstanceofnon-verbalbehaviorWhatistheproblemwithnon-v33BehaviorsSomebehaviorshavethesamemeaninginbothcultures,resultinginsuccessfulcommunicationSomebehaviorshavemeaninginbothcultures,butthemeaningisdifferent

Somebehaviorshavemeaninginoneculture,butnomeaninginanother(so,eitheryoudon’tsendamessageyoudowantto,orsometimesyousendamessagewithoutmeaningtoo)BehaviorsSomebehaviorshavet34WhatcanNon-VerbalCommunicationinclude?Withyourpartnerlistasmanydifferentkindsofnon-verbalcommunicationyoucanthinkof.WhatcanNon-VerbalCommunicat351.GeneralAppearanceandDress1.GeneralAppearanceandDre362.BodyMovement:KinesicsPuttingfingeracrossyourthroatEngland:slittingyourthroatMeansyou’vehadit,youcan’ttakeanymoreCouldmeanyouorsomeonewilldie(perhapsawish,perhapsaremarkonthesituation)SwazilandMeans“Iloveyou”DoesthismeananythinginChina?2.BodyMovement:KinesicsPu373.Posture3.Posture384.Gestures‘ok’signalinAmericaJapanandKoreaitsignifiesmoneyInArabcountriesaccompaniedwithbarringofteethsignifieshostilityGermanyandMexicoithasvulgarconnotationsTunisiaitmeans“I’llkillyou”4.Gestures‘ok’signalinAme395.FacialExpressionsSmiles:)America:asmileisusuallyasignofhappinessJapan:SameasAmerica,butitcanalsomaskemotionorbeusedtoavoidansweringaquestionKorea:toomuchsmilingisasignofashallowperson5.FacialExpressionsSmiles40WeoftencombinefacialexpressionsandgesturesCaseStudy:DrawinginyourcheeksandholdingyourarmsclosetoyourbodywouldbeunderstoodbybothBritishandEthiopianculturestomeanthin.However,inBritain,thiswouldbeacompliment,butinEthiopia,tobecalledthinisaninsult.Why?Weoftencombinefacialexpres416.Eye-ContactHowlongcanyoupolitelylookatapersonwhomyouarenottalkingwith?Howlongcanyoupolitelyatapersonwhomyouaretalkingwith?MostWesterncountriesfeel‘lookingoneintheeyeisasignofrespect’LatinAmericanandCaribbeanculturesavoideyecontacttoshowrespect.Genderdifferencesaswellascultural:Womentendtomaintainmoreeyecontactthandomen.6.Eye-ContactHowlongcanyo427.TouchWhatkindsoftouchbetweenisappropriatebetweenfriends,family,andboyf