微軟研究院講師培訓(xùn)英文版課件

WePresentEveryDay!Notjustconferencetalks….ProductgroupmeetingsBillG/TABmeetingsPreambletoademoConvinceaproductgrouptobeinterestedPresentpatenttoalawyerPresentagroupresultatoffsite“Elevator”talksWePresentEveryDay!Notjust1ButI’mnotgoodatit….Presentationskillscanbeacquired.Examples:BillGatesKai-FuLeeButI’mnotgoodatit….Presen2WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatYou’llLearnToday:Commun3WhatisCommunicationSkills?Verbal(wordsspoken)Vocal(tone,range,appeal,credibilityofvoice)Visual(physicalappearance,clothing,gestures,eyecontact)7%38%55%Communication

SkillsWhatisCommunicationSkills?V4“Withouteffectivedelivery, aspeechofthehighestmentalcapacity canbeheldinnoesteem.

Witheffectivedelivery, evenonewithmoderateabilitiesmay surpassthoseofthehighesttalent.”

--Cicero

“Themanwhocanthinkanddoesnotknow howtoexpresswhathethinks isatthelevelofhimwhocannotthink.”

--PericlesTheImportanceofCommunicationSkills“Withouteffectivedelivery,T5CommunicationSkills=Fake?MostimportantfactorisPASSION!Ifyou’repassionate,yourvocal&visualskillswillcomenaturally.Passioncouldcomefromsubject,experience,orenvironment.“Thereisjustonesurecureforbadspeeches– Gettrulyexcitedonthesubject,and99percent ofthefaultsofyourspeakingwilldisappear.”

--RobertMontgomeryButthereareskillstobelearned.Likereading,writing,typing….Mustlearnthis,ifyouwantyourworktobeunderstood!CommunicationSkills=Fake?Mo6VerbalSkillsBesimpleandclear!Don’tramble.Stoptothinkifyouneedto.Exampleone:DanQuaylecelebratesdemocracy:Exampletwo:DanQuayletryingtosay

“Amindisaterriblethingtowaste”VerbalSkillsBesimpleandcle7VerbalSkillsSpeakingisnotlikewriting!!!Usesimplewords.Don’tusecomplexsentences.Canyouunderstandthis:Don’tuseambiguouswordsinspeech.VerbalSkillsSpeakingisnotl8VocalSkillsProject&resonateyourvoice.No“UM”sand“ER”s.(Pauseinstead).Silenceisatool(Todrawattention).VocalSkillsProject&resonate9VocalSkillsPlayyourvoicewithpitchandtempo.Toamplifyapoint,slowdown,speakloudly,exaggerateinotation,pauseintherightplaces.“Youareright.Iamwrong”

–StalintoTrotsky“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”

--JohnF.KennedyBADEXAMPLE:“Iwelcomethiskindofexamination,becausepeoplehavetoknowwhethertheirpresidentisacrook.Well,I’mnotacrook.”

--RichardM.NixonDon’tuseiteverywhere!VocalSkillsPlayyourvoicewi10VocalSkills:Samemessage;

manywaystodeiverJohnKennedy:“Youneedtocontributetoyourcountry”’“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”.Quaylevs.BensonDebate:Quayle:"IhaveasmuchexperienceintheCongressasJackKennedydidwhenhesoughtthepresidency."Answer1:“JackKennedyisbetterthanyou.”Answer2:"Senator,IservedwithJackKennedy.

IknewJackKennedy.

JackKennedywasafriendofmine.

Senator,you'renoJackKennedy.“VocalSkills:Samemessage;

11VocalSkills:EnthusiasmPassion&Enthusiasm!Ifyou’renotpassionate,whyshouldwecare?Example:MartinLutherKingIhaveadream.

Thatoneday

Thisnationwillriseup

Liveuptothetruemeaningtoitscreed:

Weholdthesetruthstobeself-evident

Thatallmenarecreatedequal.VocalSkills:EnthusiasmPassi12VisualSkillsVisualSkills–THEmostimportantAppeartrustworthy&respectful.USElection1960waswononvisualskills.ComponentsofVisualSkillsEyesBodyHandsFaceVisualSkillsVisualSkills–T13VisualSkills–EyesLookforwardataudience(trust)Don’tshifteyeballs;don’tlookincorner.Don’tlooktoomuchatcomputerscreenoryournotes.Lookatpeople’sfaces(noteyes)3-6secondsperperson.Shiftrandomly.Nod,smile,usefacialexpression.VisualSkills–EyesLookforwa14VisualSkills–BodyStandupwhentalking.Walkaround=informal.Don’t:Rock,shake,leantoomuch.VisualSkills–BodyStandupw15VisualSkills–HandsGesturecomplementstalk.Shouldcomenaturally,withoutthinking.Makesuretheymatch!NeedtoexaggeratealittleEspeciallywithlargeaudience.Don’tfidgetorputinpocket.Videotapewholetalk&watch.VisualSkills–HandsGesturec16VisualSkills–FaceShowemotion!Mostofthetime:“Icarealotaboutthis.”“Ireallybelieveinthis.”“Ilovemywork.”Sometimes(inresponsetoquestions).“ThisisthemostoutrageousthingI’veeverheard.”“Iwillhavenothingtodowiththis.”VisualSkills–FaceShowemoti17WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatYou’llLearnToday:Commun18PreparingtheTalkAlwaysOVERPREPARE!!!!!Preparationincludes:Researchingthebackground.Organizingthetalk.Writingtheslides.Rehearsingthetalk.Lastminutethings….PreparingtheTalkAlwaysOVERP19ResearchingtheBackgroundWhenyou’reinvited,findout:Howlongisthetalk?What’sthetopic?(Saynoifyoudon’tcareaboutthetopic).Who’stheaudience.Onceyousayyes,youareCOMMITTEDtodoagreatjob.ResearchingtheBackgroundWhen20OrganizingtheTalkYou’rethesalesman.Firstlessonforsalesmen:“Tellthemwhatyou’regoingtosay.Sayit.Tellthemwhatyousaid”Verysimilartoyourpaper!OrganizingtheTalkYou’rethe21TheCentralMessage(it)Peoplewillnotremembereverything.HaveONEclearwalk-awaymessage.Whatdoyouwantpeopletorememberin3months?Theanswertothequestion:

“Howwasthetalk?”Repeatit!TheCentralMessage(it)People22TheOpeningSaysomethingprovoking!Givea(veryshort)outline/overview.TheOpeningSaysomethingprovo23TheSubstanceLogical.Convincing.Helpthemrememberthemessage!Anticipatedoubts&removethem.SmoothtransitionsDon’tlosetheaudienceOKtore-orderthesub-topics.Keeprepeatingthemessage!TheSubstanceLogical.24TheEndingEndwithaBANG!Repeatthemessage.Saythankyou.TheEndingEndwithaBANG!25WritingtheVisuals(PowerPoint)Prepation(80%time)Firstprepareoutline(recommend:Word).Thenmodifyoutlinefor:Logiconvincing,flow,transitions….ActualSlideWriting(20%time)Shouldcomealmostdirectlyfromtheoutline.WritingtheVisuals(PowerPoin26UseofVisuals(PowerPoint)Visualsonlysupportyourtalk.Spendmoretimeonyourtalk!Simpleandclear1idea;3sub-concepts;<=6lines.Readable–Big&color-coordinated.Don’treadfromtheslides!UseofVisuals(PowerPoint)Vis27WhatifTalkisComplexDon’tlosepeople.Usegrayedoutoutline.Ifideaiscomplex:Tryreallyhardtoavoidcomplexslides,but…Ifyoumustuseit,uselayers(preventread-ahead&lackoffocus).Remembertochangeslidesforprinting.Example….WhatifTalkisComplexDon’tl28Ifyoumustusecomplexlayers…

agoodexampleContentServerProxyServerClients3.returncontent1.openconnection&sendrequestContentre-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching&pre-fetchingmanagement2.retrievecontent2.retrievecontent3.retrievenetworkdata,user/clientprofiles4.performadaptation5.returncontent1.openconnection&sendrequestIfyoumustusecomplexlayer29UseofDemos/MultimediaKeepsthetalkinteresting.Don’toverdoit.Shouldbetiedtocontent.Ordering:2,N,N-1,N-2,….3,1UseofDemos/MultimediaKeeps30RehearsingYourTalkRecord&listentoeverytalkatleasttwice!Record:Best:PowerPointfeatures.OK:Taperecorder.Mustdosometime:VideoAskexperiencedspeakertocritique.Improve:Style,logic,timingperslide.RehearsingYourTalkRecord&l31GettheTimingRight!Runningoutoftimeisadisaster.Writehowmuchtimeshouldremainoneachslide.GettheTimingRight!Runningo32Afteryou’remoreexperienced….Nolongernecessarytorecord.Everynewtalkstillmustberehearsed.Bringnotesifyouaren’tconfident.Afteryou’remoreexperienced…33JustBeforetheTalk….Preparesomethingmatchingtheoccasion.Makesureyou’renottootired:Getenoughsleepthepreviousnight.Drink3cupsofcoffee!JustBeforetheTalk….Prepare34WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatYou’llLearnToday:Commun35DeliveringtheTalkOvercominglanguagebarrier.Overcomingnervousness.ArtofGoodOpening&ending.HumorAudienceparticipationDeliveringtheTalkOvercoming36OvercomingLanguageBarrierPerfectEnglishnotnecessary.Knowyourlimitations.Don’tusefancywords,complexsentences.Don’ttakeanychanceoflookingsilly.OKtobringcheatnotes!OvercomingLanguageBarrierPer37Outline&ScriptAlwaysmakeanoutline.PowerPointnotes;WordOutline.Don’thavetouseit.ItmaybebesttoREADaspeech.Noexcusenottobefluent!(practice!)Don’tstareatpaper.(Memorizeitifyou’reprefer).Outline&ScriptAlwaysmakean38OvercomingNervousness“Dothethingyoufear andthedeathoffeariscertain.”

--RalphWaldoEmersonOvercomingNervousness“Dothe39HidingNervousnessItispossibletohidenervousness!Don’tlettheshakingshow!Makeafist;holdthelectern.Speakloudly.Takeadeepbreath.Lookatafriendlyface.Lookabovepeople’sheads.HidingNervousnessItispossib40ArtofGoodOpening&EndingOpeningSaysomethingrelevanttotheoccasion.Needtoresearchbackgroundbeforethetalk.Ending“Ifyourememberonlyonethingfromthistalk,thenyoushouldrememberXXX”.ArtofGoodOpening&EndingOp41HumorGoodhumor:Respectful.Relevant(betteryet:original).Short.Planyourjokes:Rememberwhatworked.Useitagain!HumorGoodhumor:42HumorHowtotellajoke?Setup(peopleshouldknowajokeiscomingup).Pauseafterclimax(punchline).Moveonnaturallyifnoreaction!HumorHowtotellajoke?43AudienceParticipationBestwayforpeopletoremember!AskaudienceaquestionAnticipatetheiranswer(s)!RespondwithsomethinginterestingANDrelevant.AudienceParticipationBestway44BeYourselfLearntheskills;don’tcopythestyles.Youmustbeyourselftobecredible.Manystylescouldbeeffective:BillGates–BrillianttechnologistSteveBallmer–PowerfulsalesmanSteveJobs–PassionateevangelistBeYourselfLearntheskills;d45WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatYou’llLearnToday:Commun46Q&AQ&Aisyourchanceto:Amplifyyourpoints.Increaseyourcredibility.Q&AQ&Aisyourchanceto:47DealingwithQuestionsEasyQuestionsAmplifyyourpoints!HardQuestionsNoneedtoanswerdirectly.Butdon’thide!NarrowQuestionsTakeoffline.DealingwithQuestionsEasyQue48Q&A–GivingAGoodAnswerRespectthelistenerRightbodylanguageRepeatthequestionCompleteifpeoplecannothear.Paraphrasetohelpamplifyyourpoint.Ifpeoplearetooshy,youstart!Don’targueordismissaquestion.Q&A–GivingAGoodAnswerResp4921Secrets#1Anybodycanlearntogiveagoodtalk.21Secrets#1Anybodycanlearn5021Secrets#2Don’tgiveatalkunless

you’repassionate.21Secrets#2Don’tgiveatalk5121Secrets#3Usesimpleandclearwords.21Secrets#3Usesimpleandcl5221Secrets#4Playyourvoicetofocusonkeypoints.21Secrets#4Playyourvoicet5321Secrets#5Silenceisagreattool.21Secrets#5Silenceisagrea5421Secrets#6Overprepareeverytalk.21Secrets#6Overprepareevery5521Secrets#7Tellthemwhatyou’regoingtosay.Sayit.Tellthemwhatyousaid.21Secrets#7Tellthemwhatyo5621Secrets#8HaveONEclearcentralmessagefor:thequestion“Howwasthetalk”21Secrets#8HaveONEclearce5721Secrets#9Openyourtalkwith

somethingthought-provoking21Secrets#9Openyourtalkwi5821Secrets#10Slidesshouldbesimple&clear.21Secrets#10Slidesshouldbe5921Secrets#11Don’treadfromyourslides.21Secrets#11Don’treadfrom6021Secrets#12Orderyourdemos.21Secrets#12Orderyourdemos6121Secrets#13Rehearse&listentoeachtalkatleasttwice!21Secrets#13Rehearse&liste6221Secrets#14Timeyourtalkoneveryslide.21Secrets#14Timeyourtalko6321Secrets#15ItmaybeOKtoreadfromascript.21Secrets#15ItmaybeOKto6421Secrets#16Stayawake!Drink3cupsofcoffeebeforeyourtalk.21Secrets#16Stayawake!6521Secrets#17Itispossibletohidenervousness.21Secrets#17Itispossiblet6621Secrets#18Tailoryouropeningremarkstotheoccasion.21Secrets#18Tailoryouropen6721Secrets#19“Ifyouonlyrememberonethingfromthistalk,youshouldrememberXXX”21Secrets#19“Ifyouonlyrem6821Secrets#20Humor&Interactivitymustberelevantandwell-planned.21Secrets#20Humor&Interact6921Secrets#21Q&Acanhelpyoumorethantheaudience.21Secrets#21Q&Acanhelpyou70ConclusionGivingatalkiseasyItjusttakes:AlittlepassionAlotofpractice!ConclusionGivingatalkiseas71WePresentEveryDay!Notjustconferencetalks….ProductgroupmeetingsBillG/TABmeetingsPreambletoademoConvinceaproductgrouptobeinterestedPresentpatenttoalawyerPresentagroupresultatoffsite“Elevator”talksWePresentEveryDay!Notjust72ButI’mnotgoodatit….Presentationskillscanbeacquired.Examples:BillGatesKai-FuLeeButI’mnotgoodatit….Presen73WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatYou’llLearnToday:Commun74WhatisCommunicationSkills?Verbal(wordsspoken)Vocal(tone,range,appeal,credibilityofvoice)Visual(physicalappearance,clothing,gestures,eyecontact)7%38%55%Communication

SkillsWhatisCommunicationSkills?V75“Withouteffectivedelivery, aspeechofthehighestmentalcapacity canbeheldinnoesteem.

Witheffectivedelivery, evenonewithmoderateabilitiesmay surpassthoseofthehighesttalent.”

--Cicero

“Themanwhocanthinkanddoesnotknow howtoexpresswhathethinks isatthelevelofhimwhocannotthink.”

--PericlesTheImportanceofCommunicationSkills“Withouteffectivedelivery,T76CommunicationSkills=Fake?MostimportantfactorisPASSION!Ifyou’repassionate,yourvocal&visualskillswillcomenaturally.Passioncouldcomefromsubject,experience,orenvironment.“Thereisjustonesurecureforbadspeeches– Gettrulyexcitedonthesubject,and99percent ofthefaultsofyourspeakingwilldisappear.”

--RobertMontgomeryButthereareskillstobelearned.Likereading,writing,typing….Mustlearnthis,ifyouwantyourworktobeunderstood!CommunicationSkills=Fake?Mo77VerbalSkillsBesimpleandclear!Don’tramble.Stoptothinkifyouneedto.Exampleone:DanQuaylecelebratesdemocracy:Exampletwo:DanQuayletryingtosay

“Amindisaterriblethingtowaste”VerbalSkillsBesimpleandcle78VerbalSkillsSpeakingisnotlikewriting!!!Usesimplewords.Don’tusecomplexsentences.Canyouunderstandthis:Don’tuseambiguouswordsinspeech.VerbalSkillsSpeakingisnotl79VocalSkillsProject&resonateyourvoice.No“UM”sand“ER”s.(Pauseinstead).Silenceisatool(Todrawattention).VocalSkillsProject&resonate80VocalSkillsPlayyourvoicewithpitchandtempo.Toamplifyapoint,slowdown,speakloudly,exaggerateinotation,pauseintherightplaces.“Youareright.Iamwrong”

–StalintoTrotsky“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”

--JohnF.KennedyBADEXAMPLE:“Iwelcomethiskindofexamination,becausepeoplehavetoknowwhethertheirpresidentisacrook.Well,I’mnotacrook.”

--RichardM.NixonDon’tuseiteverywhere!VocalSkillsPlayyourvoicewi81VocalSkills:Samemessage;

manywaystodeiverJohnKennedy:“Youneedtocontributetoyourcountry”’“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”.Quaylevs.BensonDebate:Quayle:"IhaveasmuchexperienceintheCongressasJackKennedydidwhenhesoughtthepresidency."Answer1:“JackKennedyisbetterthanyou.”Answer2:"Senator,IservedwithJackKennedy.

IknewJackKennedy.

JackKennedywasafriendofmine.

Senator,you'renoJackKennedy.“VocalSkills:Samemessage;

82VocalSkills:EnthusiasmPassion&Enthusiasm!Ifyou’renotpassionate,whyshouldwecare?Example:MartinLutherKingIhaveadream.

Thatoneday

Thisnationwillriseup

Liveuptothetruemeaningtoitscreed:

Weholdthesetruthstobeself-evident

Thatallmenarecreatedequal.VocalSkills:EnthusiasmPassi83VisualSkillsVisualSkills–THEmostimportantAppeartrustworthy&respectful.USElection1960waswononvisualskills.ComponentsofVisualSkillsEyesBodyHandsFaceVisualSkillsVisualSkills–T84VisualSkills–EyesLookforwardataudience(trust)Don’tshifteyeballs;don’tlookincorner.Don’tlooktoomuchatcomputerscreenoryournotes.Lookatpeople’sfaces(noteyes)3-6secondsperperson.Shiftrandomly.Nod,smile,usefacialexpression.VisualSkills–EyesLookforwa85VisualSkills–BodyStandupwhentalking.Walkaround=informal.Don’t:Rock,shake,leantoomuch.VisualSkills–BodyStandupw86VisualSkills–HandsGesturecomplementstalk.Shouldcomenaturally,withoutthinking.Makesuretheymatch!NeedtoexaggeratealittleEspeciallywithlargeaudience.Don’tfidgetorputinpocket.Videotapewholetalk&watch.VisualSkills–HandsGesturec87VisualSkills–FaceShowemotion!Mostofthetime:“Icarealotaboutthis.”“Ireallybelieveinthis.”“Ilovemywork.”Sometimes(inresponsetoquestions).“ThisisthemostoutrageousthingI’veeverheard.”“Iwillhavenothingtodowiththis.”VisualSkills–FaceShowemoti88WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatYou’llLearnToday:Commun89PreparingtheTalkAlwaysOVERPREPARE!!!!!Preparationincludes:Researchingthebackground.Organizingthetalk.Writingtheslides.Rehearsingthetalk.Lastminutethings….PreparingtheTalkAlwaysOVERP90ResearchingtheBackgroundWhenyou’reinvited,findout:Howlongisthetalk?What’sthetopic?(Saynoifyoudon’tcareaboutthetopic).Who’stheaudience.Onceyousayyes,youareCOMMITTEDtodoagreatjob.ResearchingtheBackgroundWhen91OrganizingtheTalkYou’rethesalesman.Firstlessonforsalesmen:“Tellthemwhatyou’regoingtosay.Sayit.Tellthemwhatyousaid”Verysimilartoyourpaper!OrganizingtheTalkYou’rethe92TheCentralMessage(it)Peoplewillnotremembereverything.HaveONEclearwalk-awaymessage.Whatdoyouwantpeopletorememberin3months?Theanswertothequestion:

“Howwasthetalk?”Repeatit!TheCentralMessage(it)People93TheOpeningSaysomethingprovoking!Givea(veryshort)outline/overview.TheOpeningSaysomethingprovo94TheSubstanceLogical.Convincing.Helpthemrememberthemessage!Anticipatedoubts&removethem.SmoothtransitionsDon’tlosetheaudienceOKtore-orderthesub-topics.Keeprepeatingthemessage!TheSubstanceLogical.95TheEndingEndwithaBANG!Repeatthemessage.Saythankyou.TheEndingEndwithaBANG!96WritingtheVisuals(PowerPoint)Prepation(80%time)Firstprepareoutline(recommend:Word).Thenmodifyoutlinefor:Logiconvincing,flow,transitions….ActualSlideWriting(20%time)Shouldcomealmostdirectlyfromtheoutline.WritingtheVisuals(PowerPoin97UseofVisuals(PowerPoint)Visualsonlysupportyourtalk.Spendmoretimeonyourtalk!Simpleandclear1idea;3sub-concepts;<=6lines.Readable–Big&color-coordinated.Don’treadfromtheslides!UseofVisuals(PowerPoint)Vis98WhatifTalkisComplexDon’tlosepeople.Usegrayedoutoutline.Ifideaiscomplex:Tryreallyhardtoavoidcomplexslides,but…Ifyoumustuseit,uselayers(preventread-ahead&lackoffocus).Remembertochangeslidesforprinting.Example….WhatifTalkisComplexDon’tl99Ifyoumustusecomplexlayers…

agoodexampleContentServerProxyServerClients3.returncontent1.openconnection&sendrequestContentre-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching&pre-fetchingmanagement2.retrievecontent2.retrievecontent3.retrievenetworkdata,user/clientprofiles4.performadaptation5.returncontent1.openconnection&sendrequestIfyoumustusecomplexlayer100UseofDemos/MultimediaKeepsthetalkinteresting.Don’toverdoit.Shouldbetiedtocontent.Ordering:2,N,N-1,N-2,….3,1UseofDemos/MultimediaKeeps101RehearsingYourTalkRecord&listentoeverytalkatleasttwice!Record:Best:PowerPointfeatures.OK:Taperecorder.Mustdosometime:VideoAskexperiencedspeakertocritique.Improve:Style,logic,timingperslide.RehearsingYourTalkRecord&l102GettheTimingRight!Runningoutoftimeisadisaster.Writehowmuchtimeshouldremainoneachslide.GettheTimingRight!Runningo103Afteryou’remoreexperienced….Nolongernecessarytorecord.Everynewtalkstillmustberehearsed.Bringnotesifyouaren’tconfident.Afteryou’remoreexperienced…104JustBeforetheTalk….Preparesomethingmatchingtheoccasion.Makesureyou’renottootired:Getenoughsleepthepreviousnight.Drink3cupsofcoffee!JustBeforetheTalk….Prepare105WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatYou’llLearnToday:Commun106DeliveringtheTalkOvercominglanguagebarrier.Overcomingnervousness.ArtofGoodOpening&ending.HumorAudienceparticipationDeliveringtheTalkOvercoming107OvercomingLanguageBarrierPerfectEnglishnotnecessary.Knowyourlimitations.Don’tusefancywords,complexsentences.Don’ttakeanychanceoflookingsilly.OKtobringcheatnotes!OvercomingLanguageBarrierPer108Outline&ScriptAlwaysmakeanoutline.PowerPointnotes;WordOutline.Don’thavetouseit.ItmaybebesttoREADaspeech.Noexcusenottobefluent!(practice!)Don’tstareatpaper.(Memorizeitifyou’reprefer).Outline&ScriptAlwaysmakean109OvercomingNervousness“Dothethingyoufear andthedeathoffeariscertain.”

--RalphWaldoEmersonOvercomingNervousness“Dothe110HidingNervousnessItispossibletohidenervousness!Don’tlettheshakingshow!Makeafist;holdthelectern.Speakloudly.Takeadeepbreath.Lookatafriendlyface.Lookabovepeople’sheads.HidingNervousnessItispossib111ArtofGoodOpening&EndingOpeningSaysomethingrelevanttotheoccasion.Needtoresearchbackgroundbeforethetalk.Ending“Ifyourememberonlyonethingfromthistalk,thenyoushouldrememberXXX”.ArtofGoodOpening&EndingOp112HumorGoodhumor:Respectful.Relevant(betteryet:original).Short.Planyourjokes:Rememberwhatworked.Useitagain!HumorGoodhumor:113HumorHowtotellajoke?Setup(peopleshouldknowajokeiscomingup).Pauseafterclimax(punchline).Moveonnaturallyifnoreaction!HumorHowtotellajoke?114AudienceParticipationBestwayforpeopletoremember!AskaudienceaquestionAnticipatetheiranswer(s)!RespondwithsomethinginterestingANDrelevant.AudienceParticipationBestway115BeYourselfLearntheskills;don’tcopythestyles.Youmustbeyourselftobecredible.Manystylescouldbeeffective:BillGates–BrillianttechnologistSteveBallmer–PowerfulsalesmanSteveJobs–PassionateevangelistBeYourselfLearntheskills;d116WhatYou’llLearnToday:CommunicationskillsPrepari