品質(zhì)部各部門的工作職責流程描述

1、精選優(yōu)質(zhì)文檔-傾情為你奉上精選優(yōu)質(zhì)文檔-傾情為你奉上專心-專注-專業(yè)專心-專注-專業(yè)精選優(yōu)質(zhì)文檔-傾情為你奉上專心-專注-專業(yè)QUALITY FUNCTION DSCRIPTION(品質(zhì)部各部門的工作職責/流程描述)1. How to understand QM? Whats the content? (怎么理解品質(zhì)管理，它的內(nèi)容有哪些？) To organize the necessary function and activities to reach the defined quality requirements. Including: 組織必要的資源進行改善和預防活動以達到公司或組織

2、設定的品質(zhì)目標或要求。包括：1.1 Set up quality system建立組織的品質(zhì)體系 1.2 Set up the Quality manual & quality policy and quality procedure設立組織的品質(zhì)方針，編制品質(zhì)手冊，品質(zhì)運行程序1.3 Graded quality document規(guī)范化組織的品質(zhì)文件1.4 Quality document control作好組織的品質(zhì)文件控制1.5 Quality records作好組織的品質(zhì)記錄1.6 Quality plan擬定組織或公司的品質(zhì)計劃1.7 Internal quality audit進行

3、內(nèi)部品質(zhì)申核1.8 Corrective & preventive action執(zhí)行品質(zhì)改善和預防活動1.9 Quality performance review進行品質(zhì)績效評估1.10 Quality concept/quality system training品質(zhì)觀念和品質(zhì)系統(tǒng)的培訓2. How to understand the QC? Whats the content? (怎么理解品質(zhì)控制，其內(nèi)容是什么？) 2.1 PMP availability 確保PMP被執(zhí)行 2.2 Process flow define and review(including FMEA, 6sigma)

4、 確保工藝流程(PFMEA)被正確執(zhí)行 2.3 Process and material qualification 每道工藝和物料的認可 2.4 Process equipment and software quality and control 工藝設備和測試軟件的監(jiān)控 2.5 Tool control 使用的工夾量具的認可和控制 2.6 Work instruction review, critical process control 使用的操作指示卡的評估以及關(guān)鍵工序的控制 2.7 In-process control(quality patrol and check-list) 制程

5、的控制，包括巡拉和檢查清單等 2.8 Statistical methods and techniques 統(tǒng)計技術(shù)的應用 2.9 Process capability 制程能力的監(jiān)控 2.10 Rework policy 返工或返修程序的跟進 2.11 Failure analysis 壞品的分析和跟進 2.12 Push 6S activities 推動6S的執(zhí)行3. How to understand the QA? Whats the content? (怎么理解品質(zhì)保證？其內(nèi)容是什么？) 3.1 Inspection/Test specification set up 檢查或測試規(guī)范

6、設立的認可 3.2 Workmanship/criteria set up 工藝和品質(zhì)標準的界定 3.3 Inspection/Test flow 檢查或測試的跟進 3.4 Out-going testing/inspection list 出貨檢查的檢查要點的設立 3.5 Release for shipment 交貨許可 3.6 Inspection/Test equipment, test program control 檢查/測試設備和軟件的控制 3.7 Inspection and testing Record 檢查/測試記錄的整理 3.8 Control for NC produc

7、ts 不合格品的控制 3.9 Product identification 產(chǎn)品的可追溯性控制 3.10 Product traceability 產(chǎn)品可靠性測試3.11 product quality control by handling, storage, packing, and delivery 包裝，搬運，貯存和交付過程中的品質(zhì)控制 3.12 Sampling standard 抽樣標準的制定4. Job for QE(品質(zhì)工程的工作內(nèi)容) 4.1 Production equipment qualification 生產(chǎn)設備的認可 4.2 Test/tool qualificat

8、ion 測試設備/量具的認可 4.3 New process/new equipment development 新工藝/設備的研究 4.4 Online trouble-shooting 生產(chǎn)線品質(zhì)問題的解決 4.5 PPM improvement 組織資源進行品質(zhì)問題的改善活動 4.6 Failure analysis 進行壞品分析 4.7 Reliability test 可靠性測試方法的研究 4.8 DOE 執(zhí)行試驗設計 4.9 SPC 領(lǐng)導SPC活動 4.10 CS-Customer service 處理客戶投訴5. In quality control activities, wh

9、at plan will be prepared? (在品質(zhì)改善活動中， 將要準備什么計?？) 5.1 QP(Quality plan) 品質(zhì)計? 5.2 PMP(Process management plan) 工序管理計? 5.3 CI(Continuous improvement plan, PPM target) 持續(xù)改善計?， 包含需設立的PPM目標 5.4 Subcontractor/supplier PPM improvement plan 外發(fā)協(xié)力?S/供貨商的品質(zhì)改善計? 5.5 Quality cost reduction plan 品質(zhì)成本減少計? 5.6 Quality

10、 training plan 品質(zhì)培訓計? 5.7 Quality system improvement-Toward QS9000 and ISO14001 品質(zhì)體系的改善計? 6. How to understand Management(怎么理解管理) (organize a team, take effective activities such as planning, organizing, training, controlling, adjusting, and assessing to reach a given target) 組織資源，采取有效的活動，如策?，組織，訓練，

11、控制，調(diào)整和評估，以達到設定的目標。 6.1 To set the target 設定目標 6.2 To analyze current situation 分析現(xiàn)狀 6.3 prepare executive program 擬定相應的執(zhí)行程序 6.4 Organize the team and prepare resource 組織資源 6.5 Training 培訓相關(guān)的人員 6.6 Operating based on program 根據(jù)制定的行動計?去加以執(zhí)行 6.7 Monitoring and control(Key performance indicator) 監(jiān)控關(guān)鍵的績效

12、表現(xiàn) 6.8 Assessment and adjustment 評估改善效果，調(diào)整相應的措施 6.9 Continuous improvement ?施連續(xù)的改善7. How to control the quality for a new product(怎么控制新產(chǎn)品的品質(zhì))7.1 QFD(Quality function development)執(zhí)行質(zhì)量功能展開7.2 DMT(Design maturity test)?施設計成熟度測試7.3 FMEA準備失效模式及影響分析報告7.4 ETR(Engineering trial run)進行工程試產(chǎn)7.5 Preparation for

13、 mass production)大批量生產(chǎn)的準備7.6 WI/PFC review生產(chǎn)操作指示和工藝流程圖的準備和批準7.7 PMP準備工序管理計?7.8 Tester/equipment qualification(MSA-GRR, correlation, calibration)測試儀器的認可(通過MSA，相關(guān)和調(diào)校進行)7.9 Material qualification使用的材料的批準認可7.10 Process sample approval(PSA)工序使用的樣品的批準7.11 Mass production monitoring(SPC)使用SPC工具對大批量生產(chǎn)進行監(jiān)控7.

14、12 Continuous improvement進行連續(xù)的改善8. How to control incoming quality(怎么進行?砹掀焚|(zhì)控制)8.1 Incoming piece part inspection/test specification準備或取得?砹系囊?guī)范或測試方法8.2 Functional/dimensional ranking(safety requirement, major requirement or minor requirement)?墓?尺寸等方面對產(chǎn)品缺陷進行分級8.2 Sampling plan and AQL(Acceptable qual

15、ity level)確定?砹銑闃佑媱?8.3 Tester/checking equipment maintain and calibrationIQC所使用的測試儀器的維護和調(diào)校8.4 Incoming quality control procedure準備?砹掀焚|(zhì)控制程序8.5 Inspection/Test instruction preparation and review?砹蠙z查或測試指示卡的制作和批準8.7 Material checking and judgement(OK or NG)?砹系臋z查和作出收貨與否的決定8.8 MRB procedure(rework, scr

16、ap, sorting, RTV or UAI)跟進MRB程序以確定問題批?砹鮮欠倒?翻工，報?U，篩選，退回供貨商還是讓步使用8.9 SCAR and supplier feedback發(fā)出SCAR給供貨商尋求品質(zhì)問題的解決，?K跟進供貨商的回?span style=font-size: 0pt;color:#F8F8F8 FV%sQ+yXC 8.10 Incoming quality record作好?砹蠙z查記錄8.11 IQC report/Supplier quality indicator作好供貨商品質(zhì)狀況的記錄8.12 Material identification and re

17、lease to production作好產(chǎn)品的標記，發(fā)放到貨倉或生產(chǎn)線8.13 Scored card for supplier quality ranking作好供貨商的品質(zhì)記分卡8.14 Supplier PPM Improvement plan推動供貨商的?施品質(zhì)改善計?8.15 Shelf life and expired date control產(chǎn)品有效期控制8.16 Supplier out-going data collection收集供貨商的出貨檢查記錄8.16 AVL(Acceptable Vendor Level) and kick off guideline制定合格和不合格供貨商，以及取消不合格供貨商的資格的程序質(zhì)量管理部工作內(nèi)容 1.參與產(chǎn)品的研究開發(fā)及試制。2.對產(chǎn)品、原物料、加工品等規(guī)格及作業(yè)標準，提出改善意見或建議。3.制定進料、加工品、成品檢驗標準確實執(zhí)行。4.制定制程檢查標準，