國開《商務英語1》形考任務單元自測5答案

1、國開商務英語1形考任務單元自測5答案適用專業(yè)及層次：電子商務、工商管理（市場營銷方向）、會計學（財務會計方向）、 金融（保險方向）、金融（貨幣銀行方向）、金融（金融與財務方向）、物流管理和 物業(yè)管理?？?。試題及答案題目順序是隨機的，使用查找功能（Ctrl+F）進行搜 索題 目 1improve your service, you need to make market surveys so as to know what your customers are thinking and demanding.【答案 1 In order t。題 目 2your customers what the

2、y need and more than they expect will lead customers to return to you.答案 1 Giving題 目 3Every business has its ups and downs, and so every person.答案1 does題 目 4Hello, David! I haven t heard from you for a long time. How have you been recently?答案Not bad, thank you.題目 5Hi, Lily, what s up with Mike? I he

3、ard the boss yelling at Mike earlier today.【答案 1 It s said that Mike made a mistake and then tried to cover it up.題目 6I bet that Mike wished you had told him that earlier.答案 1 Well, Mike isn t a fool, he won t do that aain.題目 7l bet that Mike wished you him that earlier.答案 1 had told題 目 8ln this way

4、 you will stay in these changing times.答案 1 competitive題目 9lt is better to tell someone to get it.答案 1 fixed題目 10Oh. But why didn t he just own up and tell someone?答案 1 He was too scared that he would be fired, I suppose.題 目 llThe quality, specifications and prices are in our contract.【答案 1 clarifie

5、d題 目 12The re-examination results indicate that one-third of the goods are not standard.答案1 up to題目 13We are entitled to cancel it if you fail to the contract.【答案1 honor題 目 14We try our best to your requirement.答案1 meet題 目 15Your request for compensation made me surprised. What happened? 一答案1 It s b

6、ecause of the Quality.二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。U5%20-%20Task%203.mp3Why did David call John? 答案 BHe wanted to meet an old friend.He wanted to ask for compensation.He wanted to talk about a new contract.What, s wrong with the goods which David has bought? 答案 AThey are not up to the st

7、andard.They are not loaded on time.They are not properly loaded.How did David prove that the goods have quality problems? 答案 AHe had them re-examined.He used them according to specifications.He looked into the contract.What can David do if the goods do not meet the requirements? 答案 BHonor the contra

8、ct.Cancel the contract.Load the goods.How did John face this complaint? 答案 CHe denied （否認）this problem.He didn * t want to give a reply.He agreed to look into this problem seriously.二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為T,錯誤為F。It s clear that success and failure are important and common topics. Every busines

9、s has its ups and downs, and so does every person. In other words, sometimes we succeed and sometimes we fail. Another common way of saying this is You win some and you lose some. Nobody wins all the time, not even in the great success stories that we read or hear about.Think of a successful entrepr

10、eneur. Now, do you think that person achieved great success on his first attempt? In 99% of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site. You II see that almost every story can be put into either the category of

11、 success or that of failure. Businesses either grow or shrink but they don t remain the same.Every person has his or her ups and downs.答案T A common saying You win some and you lose some means that sometimes we succeed and sometimes we fail.答案T99% of successful businessmen achieved great success on t

12、heir first try 答案IFSuccessful businessmen learn through failure.答案ITBusinesses either shrink or remain the same.答案IF二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為T,錯誤為F。SUCCESS AND FAILUREIt s clear that success and failure are important and common topics. Every business has its ups and downs, and so does every pers

13、on. In other words, sometimes we succeed and sometimes we fail. Another common way of saying this is You win some and you lose some. Nobody wins all the time, not even in the great success stories that we read or hear about.Think of a successful entrepreneur. Now, do you think that person achieved g

14、reat success on their first attempt? In 99% of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site. You II see that almost every story can be put into either the category of success or that of failure. Businesses eithe

15、r grow or shrink but they don t remain the same.Every person has his or her ups and downs.答案IT A common saying You win some and you lose some means that sometimes we succeed and sometimes we fail答案IT Ninety nine percent of successful businessmen achieved great success on their first trv.答案FSuccessfu

16、l businessmen learn through failure.答案IT Businesses either shrink or remain the same.1答案IF二、閱讀理解：閱讀下面的對話，選擇合適的內容將對話補充完整。CLERK： Hello, Big City Electricity, how may I help you today?PETERS：.答案 ICCLERK： May I have your account number?PETERS： Certainly, it* s 4392107.CLERK： Thank you, is this Mr. Peter

17、s?PETERS： Yes, this is Mr. Peters.CLERK： Thank you. What can I help you with ?PETERS： .答案ACLERK： T m sorry to hear that.答案EPETERS： The bill is 300% higher than last month.CLERK： Terribly sorry for that. Let me ask you a few questions and then III see what I can do.PETERS： OK, Thank you for your help

18、.CLERK： Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity?PETERS： I usually pay about $50 a month.CLERK： Thank vou.答案DPETERS： $200.1 can t understand why.CLERK： Yes, Mr. Peters. Was your usage different in any way?PETERS： No, it was an average month.CLERK： I* m sorry there certainly seems to be a mistake.PETERS： Well, T m happy you agree with me.CLERK： I* II contact a service representative. And what s your phone number?PETERS： 408-533-0875CLERK： . We II do our best to chang