Module3Project2.BusinessActivityEtiquette專(zhuān)題活動(dòng)禮儀

1、商務(wù)禮儀實(shí)務(wù)英語(yǔ)Practice of Business Etiquette in English對(duì)外經(jīng)濟(jì)貿(mào)易大學(xué)出版社全國(guó)高等院?；诠ぷ鬟^(guò)程的校企合作系列教材模塊3 禮 儀 應(yīng) 用 了解職場(chǎng)禮儀要點(diǎn)；了解與領(lǐng)導(dǎo)、同事、下屬相處的禮儀以及專(zhuān)題活動(dòng)禮儀。 Project 2. Business ActivityProject 2. Business Activity EtiquetteEtiquette 專(zhuān)題活動(dòng)禮儀專(zhuān)題活動(dòng)禮儀 With on-target planning, Company business events can lead to valuable outcomes. A w

2、ell-planned event fosters good will among existing clients, attracts new customers and builds a positive company image. Some managers choose inexpensive events that yield meaningful salesresults, while others choose those that involve elaborate planning and higher payoffs. No matter what kind of the

3、 business event it is, the only purpose of the event is to create benefit for the company and develop relationship with the business partner. Task Three Office EventsTask Two Sport and Culture Event EtiquetteTask One Meeting EtiquetteI. Lead inActivity 1: Discuss the following questions with your pa

4、rtner. Why do we need to organize a business event? budget, place, facilities, plan, organize staff, ect.2. What do you think is the best way to have a business event? open answer ( suggest: combining with entertainments, games, sport ect.)II. Reading: Read the following passages and have a group di

5、scussion.Breakfast EventsTheme PartiesParty GamesGifts What is the purpose of corporate function? make business contact develop new business relations socializing 2. Why do you think the points are important? (open answer) Activity 2: Group discussion.misconception n. an idea which is wrong because

6、it has been based on a failure to understand a situation 誤解；錯(cuò)誤想法syrup n. a very sweet, thick, light-coloured liquid made by dissolving sugar in water 糖漿pancake n. a very thin flat round cake made from a mixture of flour, milk and egg, which is fried on both sides 薄煎餅rental n. the amount of money tha

7、t you pay to rent something 租費(fèi)raffle n. an activity in which people buy tickets with different numbers some of which are later chosen to win prizes which is arranged in order to make money for a good social purpose 抽獎(jiǎng)售物mug n. a large cup with straight sides used for hot drinks 馬克杯；杯子New WordsTask On

8、e - Meeting Etiquette 會(huì)務(wù)禮儀 1. 會(huì)前計(jì)劃 Meetings may be regarded as a chance to update the status of a project or catch up on industry developments, but theyre really used as a way to learn about andmeasure participants. Whether youre running the meeting or are a participant, meetings provide you with an

9、 opportunity to shine in front of your peers and superiors. Thats why communicating by using all the right verbal and nonverbal signals is important. The following sections tell you what those signals are and how to use them to be an effective chair or participant. Activity 1:Write a list of a meeti

10、ng agenda, and discuss all the items should be included in that agenda. misconception n. an idea which is wrong because it has been based on a failure to understand a situation 誤解；錯(cuò)誤想法initiate v. to cause something to begin 開(kāi)始incompetent adj. not having the ability or skill to do something as it sho

11、uld be done 無(wú)能為力的；不能勝任的disseminate v. (formal) to spread or give out something, especially news, information, ideas, etc., to a lot of people 散播；公開(kāi)；宣傳preferable adj. better or more suitable 更好的participant n. a person who takes part in or becomes involved in a particular activity 參與者New Words2. 主持會(huì)議

12、When youre the host, your job is to take charge and make sure that the meeting runs smoothly. Meetings arent football games, so not every meeting requires formal rules. However, knowing the rules can be helpful. As a host you should politely let your colleagues know when they are out of line. Starti

13、ng the MeetingAdhering to the AgendaTaking Notes Activity 2: Discuss the following questions with your partner. 1.As a host of the meeting, how many steps should you follow to run the meeting smoothly ? before-meeting preparation mid-meeting managing after-meeting following up2.Why do you think thos

14、e steps are important for a host? (open answer)misconception n. an idea which is wrong because it has been based on a failure to understand a situation 誤解；錯(cuò)誤想法moderator n. someone who makes certain that a formal discussion happens without problems and follows the rules 調(diào)解人；仲裁人confrontation n. a figh

15、t or argument 對(duì)抗；沖突blather v. to talk for a long time in a silly or annoying way 胡說(shuō)；喋喋不休地講acknowledge v. to accept, admit or recognize something, or the truth or existence of something 承認(rèn)；公認(rèn)motion n. the act or process of moving, or a particular action or movement 移動(dòng)New Words3.參加會(huì)議 Some people arriv

16、e late at meetings, come in loudly and start asking questions about topics that have already been covered. Dont ever be that person. If you arrive late, keep quiet, and ask a coworker to catch you up laternot while someone else is talking. Punctuality Never InterruptStaying for the Entire MeetingTak

17、ing Notes Think before You Speak Activity 3: Group work. Make a list of the things you should avoid doing when participating in a meeting and discuss why. refer to textbookpunctuality n. arriving, doing something or happening at the expected, correct time; not late準(zhǔn)時(shí)contempt n. a strong feeling of d

18、isliking and having no respect for someone or something輕視；輕蔑commitment n. something that you must do or deal with that takes your time 承諾disruptive adj. causing trouble and therefore stopping something from continuing as usual分裂的；制造混亂的subsequent n. happening after something else 隨后的doodle v. to draw

19、 pictures or patterns while thinking about something else or when you are bored 亂寫(xiě)；亂畫(huà)New WordsTask Two - Sport and Culture Event Etiquette 文娛體育活動(dòng)禮儀 1.參加文娛活動(dòng)禮儀要點(diǎn) With the new flexibility in the workday, business isnt restricted to the office or the restaurant anymore. The contemporary world has as ma

20、ny venues for business as it does activities that colleagues and associates can share. Whether you and your best client are avid ice climbers or fanatical golfers, at some point in your career youre likely to find yourself in a situation in which you never thought youd be doing business. Be on TimeK

21、now Who Pays for WhatDress the PartRespect Other Peoples SpaceMonitor Your Noise Level Watch What You Say Dispose of Trash Properly1.參加文娛活動(dòng)禮儀要點(diǎn) Activity 1: Discuss the following question with your partner. In a culture event, what do you think is the most important rule to follow? And why? -be polit

22、e, be respective to others. -when you show your respect to others you will gain respects from others especially in a culture event.avid adj. extremely eager or interested 渴望的fanatical adj. describing someone whose admiration for something is considered to be extreme or unreasonable 狂熱的；入迷的attire n.

23、clothes, especially of a particular or formal type 服裝cutoffs pl. n. a pair of jeans or trousers which has had the bottom parts of the legs removed 剪短的褲子hog n. taking or using more than your share of something 貪婪New Words2.參加體育活動(dòng)禮儀要點(diǎn) When participating in a corporate sport event we should display goo

24、d manners, no matter the sport. Here are some guidelines for players and spectators to follow: Even if you lose, dont make excuses or walk away angry; be a good sport, smile, and hold your head high. No one likes a whiner or complainer. Treat your opponent(s) respectfully, and always try to avoid ar

25、guments. Accept judgment calls from the officials, and follow their directions. Abide by the rules of the game. Play fair. Offer encouragement to teammates; never criticize them if they make a mistake. Play your best without showing off. Win without bragging or gloating. Never throw anything in ange

26、r. In addition to being rude and childish, this behavior could be dangerous. Admitting that you dont play a sport youve been invited to play is perfectly all right. Rank beginners and fakes arent appreciated. Its better to decline than to embarrass yourself in a sport you dont know how to play at le

27、ast passably well. Activity 2: Discuss the following question with your partner. n As a spectator what is most import rule for you to follow in a sport game? No matter win or lose, you should always stay calm and graceful.whiner n. a person, especially a child, who complains or expresses disappointm

28、ent or unhappiness repeatedly 啜泣者abide v. to accept or obey an agreement, decision or rule 遵守brag v. to speak too proudly about what you have done or what you own 吹牛；自夸gloat v. to feel or express great pleasure or satisfaction because of your own success or good luck, or someone elses failure or bad

29、 luck 沾沾自喜；幸災(zāi)樂(lè)禍passably adj. in a way that is satisfactory but not excellent 尚可地；可能地New Words3.主要商務(wù)體育活動(dòng) Golf and business are like hot dogs and baseball: They naturally go together. The relaxed pace, bucolic surroundings and handsome clubhouse provide an elegant way to get to know other appointments

30、 of the people and to strike deals. General Golf EtiquetteBusiness Golf Etiquette(1) 高爾夫球高爾夫球bucolic adj. relating to the countryside 牧民生活的；田園風(fēng)味的conservative adj. resistant to change 保守的putt v. to hit a golf ball gently across an area of short and even grass towards or into a hole擊球入洞rake n. a garde

31、n tool with a long handle and long pointed metal parts sticking out in a row at the bottom, used for making the earth level or for collecting leaves, etc. 耙子caddie n. a person who carries the equipment for someone who is playing golf 球童New Words3.主要商務(wù)體育活動(dòng) Racquet sports are popular in large cities b

32、ecause they happen inside and dont require a lot of space. A dress code usually is involved. Make sure that you know ahead of time what the dress code is for the club you are going to attend. (2) 網(wǎng)球等球類(lèi)活動(dòng)網(wǎng)球等球類(lèi)活動(dòng) White is always appropriate at a racquet club Women may also wear tennis dresses. Be clea

33、r about the dress codes Arrive early as a host Arrive with the right gear and the appropriate attire as a guest racquet n. a net fixed tightly to an oval frame with a long handle, used in various sports for hitting a ball 球拍restrictive adj. limiting the freedom of someone or preventing something fro

34、m growing 限制性的；約束性的quizzical adj. seeming to ask a question without saying anything 探尋的gear n. the equipment, clothes etc. that you use to do a particular activity 工具；裝置privacy n. someones right to keep their personal matters and relationships secret 隱私New Words3.主要商務(wù)體育活動(dòng) Water sports include swimmi

35、ng, sailing, and water skiing. Most swimming pools will ask(3) 水上運(yùn)動(dòng)水上運(yùn)動(dòng) that all swimmers take showers before they swim. Also because water will carry germs readily, it is best not to go swimming in a pool with an open sore of any kind or with a communicable illness. When swimming in a lap pool, swi

36、m on the right side so that faster swimmers may pass on the left. If the pool is used for aerobics or general swimming also, each group has its own area in the pool. Check with the lifeguard to be sure where the groups are to do their swimming . germ n. a very small organism that causes disease 微生物；

37、細(xì)菌sore n. a painful area on the surface of a body, especially an infected area 傷處aerobics n. energetic physical exercises, often performed with a group of people to music, which make the heart, lungs and muscles stronger and increase the amount of oxygen in the blood 有氧運(yùn)動(dòng) seasickness n. vomiting or

38、having the feeling you will vomit because of the movement of the ship you are travelling in 暈船prescription n. a piece of paper on which a doctor writes the details of the medicine or drugs that someone needs 處方New Words3.主要商務(wù)體育活動(dòng) A number of businesspeople are starting running clubs or joining exist

39、ing running clubs. Joining these clubs is a(4) 跑步、單車(chē)、滑輪運(yùn)動(dòng)跑步、單車(chē)、滑輪運(yùn)動(dòng) wonderful way to network and get to know other people. Wearing reflective clothing when running is recommended; if you run alone, be sure someone else knows the route. Since runners generally go for an extended period of time, it is

40、 a good time to talk about business. network v. to meet people who might be useful to know, especially in your job 交際rollerblade n. one of two boots with a single row of small wheels on the bottom which you wear in order to travel along quickly for enjoyment 直排輪鞋pedestrian n. a person who is walking

41、, especially in an area where vehicles go 行人New Words Activity 3: Discuss the following question with your partner. nWhat do you think is the perfect sport for doing business, and why?n Golf, it allows you to talk to your business partner in a relax atmosphere and with plenty of time.nWhat is import

42、ant when combining sport with business?n . Type of sportn . The place to have sportn . Time of sport.Task Three - Office Events 聯(lián)歡活動(dòng)禮儀 1.公司聯(lián)歡禮儀General office parties are useful for building morale and celebrating accomplishments. They can also be held for special occasions, such as a colleagues 50th

43、 birthday or a successful sales target accomplishment.Hosting the Office PartyAttending the Office Party Activity 1: Discuss the following question with your partner. Supposing you are a boss， how will you organize your stuff for an office celebration? (open answer) morale n. the amount of confidenc

44、e felt by a person or group of people, especially when in a dangerous or difficult situation 士氣verify v. to prove that something exists or is true, or to make certain that something is correct 證實(shí)；作證dispute n. an argument or disagreement, especially an official one between, for example, workers and e

45、mployers or two countries with a common border 辯論，爭(zhēng)論generosity n. the quality or condition of being generous 慷慨；寬宏大量sober a. not drunk or affected by alcohol 清醒的；未醉的New Words2.同事活動(dòng)禮儀 Although many people keep their work lives separate from their private lives, everyone has a birthday; many people ge

46、t married and have babies; and many people will lose someone dear to them while you know them at work. What are the best ways to mark these milestones with colleagues, clients, and bosses? BirthdaysWeddingsBabiesFunerals Activity 2: Discuss the following questions with your partner. When participati

47、ng in your bosss birthday party, how to behave to show your civility. -be polite. -be active but not noisy. -show respect or gratefulness to your boss .perspective n. a particular way of considering something 洞察力anniversary n. the day on which an important event happened in a previous year 周年紀(jì)念日subo

48、rdinate n. a person who has a less important position than you in an organization 下級(jí)；部屬discreet adj. careful not to cause embarrassment or attract too much attention, especially by keeping something secret 謹(jǐn)慎的intimate adj. having, or being likely to cause, a very close friendship or personal or sexu

49、al relationship 熟悉的；親密的condolence n. sympathy and sadness for the family or close friends of a person who has recently died, or an expression of this, especially in written form 哀悼；慰問(wèn)New Words3.送禮禮儀 Giving and receiving gifts cause considerable concern in business, for obvious reasons. Gifts can be

50、used appropriately to thank clients for business, to reward someone for a job well done, to celebrate a promotion, or to commemorate a long-term relationship. But gift-giving can also veer into undue influence and bribery. Gift at WorkplaceGifts between CompaniesFinding Appropriate Gifts Activity 3:

51、 Discuss the following questions with your partner. What should you behave when receiving a gift from a business partner? - be clear that the gift is only for personal relation but not business affairs. - be thankful - a giving-back gifts is necessary 2. Why is it important to give a gift to your co

52、worker in a special day? - show your kindness - it is better for the co-relation - it is better for you to work with memorate v. to remember officially and give respect to a great person or event, especially by a public ceremony or by making a statue or special building 紀(jì)念；慶祝bribery n. money or a pr

53、esent that you give to someone so that they will do something for you, usually something dishonest 賄賂；受賄churlish adj. rude, unfriendly and unpleasant 粗野的lavish a. more than enough; very generous 奢侈的；過(guò)分慷慨的extravagant adj. spending too much money, or using too much of something 奢侈的；過(guò)分的thorny adj. desc

54、ribing a problem or subject that is difficult to deal with 棘手的 New Words1. Exercise for new words in this Module.Directions: explain the new words in English by your understanding, and make a sentence with each of them.Exercise for Module 31) cringe: to feel embarrassed and ashamed about somethingBu

55、t just the thought of mentioning it to her made him cringe. 2) generic: relating to or shared by a whole group of similar things; not specific to any particular thing To run the test now, see Run the Generic Test. 3) reprimand: to tell someone, esp. officially, that his or her behavior is wrong and

56、not acceptable She was severely reprimanded for accepting the money. 4) accusation: to say that someone is responsible for a crime or for having done something wrong The accusation was that he had murdered a man. 5) disseminate: to spread or give out something, especially news, information, ideas, e

57、tc., to a lot of people They use the press to disseminate right-wing views. 6) blather: to talk for a long time in a silly or annoying way She blathers about goodness and beauty and her own genius.7) gripe: a strong complaint My only gripe about the hotel was the food. 8) feedback: information or st

58、atements of opinion about something.Did you get any feedback from your clients? 9) disseminate:cause to become widely known A meeting can be a good way to disseminate information to several people at the same time. 10) hash out: decide on it after a lot of discussion They were asked to sit down toge

59、ther and hash out their differences by their leader. 11) have the floor: have ones say I remind myself that I have the floor and that nobody is going to interrupt me. 12) contempt:lack of respect, despise You should not express your contempt when someone else is speaking. 13) mingle：get involved or

60、mixed-up with A buffet is a great way to build relationships and allow people to mingle.14) juggle: throw and catch several objects simultaneouslySet up glasses and dinner beverages on the dining tables so that your guests dont have to juggle food plates and drinks.15) utensil: an implement for prac