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1、第二輯Test 1Work experience programmeThe manufacturing company you work for has decided to offer a two-day week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programmeDiscuss the situation together, and d
2、ecide:l What kind of work experience the company might offerl How the participants should be selectedl What feedback and evaluation should take place after the programme has finished【題目分析】工作實(shí)習(xí)計(jì)劃 你所在的制造公司決定為當(dāng)?shù)匾凰虒W(xué)院的一組小學(xué)生提供一個(gè)兩周的工作實(shí)習(xí)計(jì)劃。公司要求你們幾人協(xié)助這個(gè)項(xiàng)目的準(zhǔn)備工作。 你們一起討論當(dāng)前的狀況,并決定:l 公司可以提供哪方面的工作經(jīng)驗(yàn)l 如何挑選項(xiàng)目參與者l 項(xiàng)
3、目結(jié)束后,如何對(duì)學(xué)生進(jìn)行反饋并做出評(píng)價(jià)【思路點(diǎn)撥】主題討論要點(diǎn)討論結(jié)果原因Work experience programmeKinds of work experienceWork experience in after-sale dept.No technical knowledge neededSelection of participantsJunior: no similar former experience Proficient in English, disciplined Having time & knowledge;English-speaking clients;
4、Novelty of the programme;Demanding work environmentFeedback and evaluationRegular meetings on working days, report, grade awardedHelp students improve their work, gain experience【詞匯、短語】專業(yè)的 professional 售后服務(wù)after-sale service監(jiān)督、管理 supervise 大三學(xué)生 junior熟練的,精通的 proficient要求高的、吃力的 demanding例會(huì) regular me
5、etings反饋 feedback【句型點(diǎn)擊】l 贊同他人觀點(diǎn)Let me see, well, I suppose that .Its like this, you see.Thats exactly my opinionl 委婉同意As far as Im concerned From my point of view, Let me put it this way, 【參考范例】A:Hi, Jason and Mark, shall we discuss the work experience programme for a while?B: No problem, I heard th
6、at the students were from a local business college and had no technical knowledge in manufacturing. So I wonder whether they could fit it here. After all, our company manufactures mobile phones.C: No worries, our company can provide work experience that doesnt require professional skills.A: Thats ri
7、ght, I have decided to carry out the programme in the after sale department. Students should take a two days training before they their work and the after sale department will arrange several experienced staff to supervise their work, the students are expected to develop their skills in customer ser
8、vice and learn to deal with customers complaints and help the companies to improve their products image and service.B: It seems you have got everything settled down.A: Not yet.C: Then what shall we do next?A: The selection of participants. The company can offer the working experience for 20 students
9、. Could you give me some suggestions on selecting the ideal participants for the programme?B: In my opinion, ideal participants should be junior students because they have time to take part in this programme and have been trained formally in business college for more than two years. Students should
10、also be proficient in English because a number of our clients speak English. Mark, what do you think?C: I agree with you. Whats more, potential participants will be asked to take an English speaking test before the programme starts. In addition, students should have a good attendance record and acad
11、emic performance in school because they are in a demanding work environment which requires them to follow strict discipline and work as a team.A: Thank you very much to your advice. Now, there just one thing left, the feedback and evaluation of the programme.B: I think after the sale department shou
12、ld have meetings for students at the end of every working day to help them conclude their work.C: And after the programme ends, students are required to write a report of their work experience in our company, the report should include the arrangement of the programmme, the training classes in the af
13、ter sale department, work experience during the two weeks, the things they have learned and the problems, troubles they have met. They are encouraged add anything they want to the report.A: Good ideas. Finally, I think the supervisors will give each student a grade for the programme based on their p
14、erformance and other standards of evaluation.第二輯Test 2English language trainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:l Which staff
15、would benefit most from English language trainingl How to encourage employees to take part in the trainingl What kind of schedule will be suitable for the training?英語語言培訓(xùn) 你所在的公司計(jì)劃為員工提供30個(gè)小時(shí)的英語語言培訓(xùn),公司要求你協(xié)助策劃和組織這次培訓(xùn)。你們一起討論當(dāng)前的狀況并決定:l 哪些員工從英語語言培訓(xùn)中獲益最大?l 如何鼓勵(lì)員工參加培訓(xùn)?l 什么培訓(xùn)方式更加適合?【思路點(diǎn)撥】主題討論要點(diǎn)討論結(jié)果原因English
16、language trainingWho will benefit most from the trainingMarketing departmentThey use English a lot in their workHow to encourage the staff to attend the trainingMake this training a part of the annual performance evaluationThe staff will realize the importance of itWhat training programme fits most
17、Syllabus containing business writing and speaking They are the most practical for the time being【詞匯、短語】假定,認(rèn)為 assume交際性的communicative 時(shí)間安排 schedule 動(dòng)機(jī) motivation 受訓(xùn)者 trainees弄清楚 figure out教學(xué)大綱 syllabus 年度評(píng)價(jià) annual evaluation 【句型點(diǎn)擊】l 表達(dá)贊同 I cant agree moreYou have my vote You are absolutely right進(jìn)一步闡釋
18、 in other words, 【參考范例】A: It is nice to join this programme and work with you two.B: The honor is mine. I think we should start from the preparation because a good start is the half of the success.C: You are absolutely right. I think we should start from selection the trainees.A: In your mind, who w
19、ill benefit most from the training programme?B: I believe staff from the marketing department will do. They use English a lot in their work, but in the beginning, we should make it an open opportunity to everyone. I mean everyone should have the access to this language training programme, and when p
20、eople find it difficult or unrelated to their working field, they will naturally quit. In this way, we will figure out who needs the training most.C: You have my vote here. We have to make sure that the selection of the trainee is open and fair. Then how to encourage the staff to attend the training
21、? What if they are unwilling to spend their time doing this?A: We can make this training programme a part of the annual performance evaluation. By doing so, the staff will realize the importance of it.B: That is definitely a perfect motivation. Ok, lets move on to what programme fits most.C: We have
22、 plenty of choices and various teaching methods and syllabus will result in different commands of a foreign language. I think here the million dollar question is in what form the training programme should be carried out. Personally, I prefer syllabus containing business writing and speaking because
23、according to my experience they are the most practical for the time being.A: I cant agree more. We have to make sure through the language training the company can indeed benefit from it. In other words, what ever the programme is, it has to be related to our business life.B: Exactly! I am thinking a
24、bout a renowned language training organization. They use communicative and situational teaching methods and can ask them to design the programme.C: Ok, you have my vote. Some professional opinions can do no harm.第二輯Test 3Team workYour company is sending a small group of employees away together for t
25、hree days to encourage them to work as a team.You have been ask to help plan the programmeDiscuss the situation together and decide:l What practical arrangements the company needs to make before the tripl Which work and leisure activities would be suitable for the groupl How to evaluate the success
26、of the trip.團(tuán)隊(duì)協(xié)作你的公司要將幾個(gè)員工派出三天,讓他們待在一起,以便把他們培養(yǎng)成一個(gè)工作團(tuán)隊(duì),你們被指派協(xié)助這個(gè)計(jì)劃。你們一起討論一下這個(gè)情況,并決定:l 在把員工派出之前需要做什么特殊的安排l 對(duì)于這個(gè)小組來說,什么工作內(nèi)容和休閑活動(dòng)比較合適l 如何評(píng)價(jià)這個(gè)活動(dòng)是否成功【思路點(diǎn)撥】主題討論要點(diǎn)討論結(jié)果原因Team workArrangements before the tripSelection of the participantsThe member of the programmeWork and leisure activitiesCooperative activit
27、iesPeople can get to know each otherHow to evaluate the tripGive them an assignment to test the resultAction speaks louder than words【詞匯、短語】安排 arrangements參考的意見 consult參與者 participants 增強(qiáng) enhance 區(qū)別性特征 distinctive feature優(yōu)缺點(diǎn) pros and cons【句型點(diǎn)擊】 and so forth With regard to , I may choose otherwise. 關(guān)
28、于我持不同看法Frankly, 坦白說Thats how I feel. 我有同感【參考范例】A: Ok, lets get start to make some arrangement of the trip. If you have any opinions, please feel free to share it here.B: I think the selection of the participants is the essential part. If we send out the wrong guy, there will be no room to fix it whe
29、n it is over.C: Yes, I agree. The member of the programme must have something in common, yet something distinctive. So they can learn from each other and depend on each other, we can meet the HR and refer to their education background, their specialty and so forth.A: I see eye to eye with you on thi
30、s point. Now, lets move on to the next item. That is, what work and leisure acclivities we should offer them.B: Since it is a trip designed to enhance team-working spirit, we should involve corporative activities such as hiking, ball games etc. so they can get to know each other. C, do you have any
31、comment on this? Whats your proposal?C: I generally agree with you on that, but Im thinking of something innovative. Hiking and ball games are cool, but there are organizations providing more interesting programmes enhancing team working spirit. My former company once has training in the suburb and
32、we had a lot of fun because they provided activities full of imagination and excitement.A: Ok, we can consult that organization you just mentioned and make the decision later. Any way, its a good thing to have more choices, but whatever form it is, we also have to think about how to evaluate the suc
33、cess of the trip. That is to say, when they come back, how do we know they are a better team or not? What if the members didnt learn much from it?B: We can ask them to write a report and see what happens during the trip. Or we can even ask them to keep journals and note whatever they come across and
34、 whatever they feel.C: With regard to the evaluation, I may choose otherwise. I prefer to give them an assignment, thats the best way to see whether they are better individuals and better members of the team. You know, action speaks louder than words.A: Or, we can do both. I think both of you came u
35、p with excellent idea.B: Two heads are always better than one.C: I assume the trip will be a success.第二輯Test 4Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days,Including one non-working day.You have been asked to plan a programme for the visit.Discuss
36、 the situation together, and decide:l What kind of activities would be suitable for the visitl Which members of staff should accompany the visitorsl What information it would be useful to know about the clients before finalizing the programme你所在的公司要接待一批國外客戶,接待活動(dòng)共安排三天,其中一天為非工作日。公司要求你們?yōu)檫@次接待活動(dòng)制定計(jì)劃。 你們一
37、起討論當(dāng)前的狀況并決定:l 給國外的客戶安排些什么樣的活動(dòng)合適l 安排哪些員工來陪同這些客戶l 接待計(jì)劃定稿前需要了解哪些接待客戶的信息【思路點(diǎn)撥】主題討論要點(diǎn)討論結(jié)果原因Entertaining Foreign ClientsKinds of activities Company tour;Meeting;sightseeing tour;Clients first visit to Beijing Useful information about the clientsReligion , demands from clientsSpecial food arrangementsPerso
38、nalized serviceMembers of staff to accompany the visitorsLinda and DavidGood personalityFluent English Well-acquainted with company business 【詞匯、短語】熟悉的Well-acquainted最新產(chǎn)品 latest product考慮周到的 considerate 首次上市,發(fā)行 launch有關(guān)的 concerned游覽勝地 tourist attractions考慮 take into account【句型點(diǎn)擊】l 轉(zhuǎn)移話題Lets move on t
39、he next item.Lets pass on the next subject.The next question on the agenda isNow lets come to the question of .l 表示同意Thats a good point.I agree with you.I see what you mean.Thats absolutely true.【參考范例】A: Now, lets discuss the details of the programme for the visit of our foreign clients coming next
40、Thursday. I think we should finalize the programme this afternoon.B: Yeah, I have made reservation in Hilton Hotel and Ill pick them up in the airport.C: Good job. Will you be able to accompany them during their visit as well?B: Im afraid not. Ill be away on a business trip next Friday, so we will h
41、ave to find someone else to do this job.A:How about Linda? Shes well-acquainted with our companys business and her English is very good.B: Yes, Linda is lovely and considerate. Shes perfect for the job.C: I agree. I enjoy working with her, too. By the way, there are more than 30 members in this grou
42、p, how about letting David assist Linda?A: Thats a good point. All right then, lets moves on to the next item. What kinds of activities would be suitable for their visit? We havent decided on that.B: They will be staying here for three days including one non-working day. So I think we should arrange
43、 a tour in our company and a meeting with the concerned department and staff. I know some clients would renew their contracts with our company during this visit.A: And I suggest we should leave one day for sightseeing because for most of these foreign clients, this is their first visit to Beijing.C: Of course, the last day of their visit is Saturday, its non-working day. How about taking them to some tourist attractions on that day? Such as the Great Wall, the Summer Palace, the Forbidden Ci
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