常見告警處理流程課件

1、BTSCOE CHINA 1 DECEMBER 2004MOTOROLA CONFIDENTIAL PROPRIETARY, File Name, Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE常見報(bào)警信息及處理常見報(bào)警信息及

2、處理DRI ALARM 73/7886，87，9192150234，23524321，29，37，74192，193BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. M

3、otorola, Inc. 2002. GTSS - BTS COEAlarm Motorola的基站系統(tǒng)有一套完善的報(bào)警機(jī)制，充分利用報(bào)警信息，可有效地提高系統(tǒng)維護(hù)效率。檢查實(shí)時Alarm:通過在H2SC上執(zhí)行 disp_act_alarm 發(fā)現(xiàn)該site此時正在發(fā)生的Alarm信息。Sample自動顯示實(shí)時alarm信息 alarm_mode on檢查某個載頻的alarm歷史信息。通過在H2SC上執(zhí)行如下命令進(jìn)入Emon模式（Ctrl+N）Rlogin TCU_Alarm_Read All返回H2SC emon (Ctrl+D)返回H2SC MMI（Ctrl+N）Sample1 Sampl

4、e2BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE DRI 73 & DRI 78 及其產(chǎn)生機(jī)

5、理 VSWR及其衡量標(biāo)準(zhǔn) BTS發(fā)射通路連接圖 告警處理流程BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - B

6、TS COEDRI 73 & DRI 78及其產(chǎn)生機(jī)理及其產(chǎn)生機(jī)理 DRI 78 發(fā)射天線駐波比過高：DUP內(nèi)置電路檢測7/16”射頻頭處的發(fā)射/反射功率，沒有信號發(fā)射時不檢測，接收天線不檢測。過高的VSWR將導(dǎo)致小區(qū)覆蓋半徑縮小、掉話率過高。 DRI 73 反射功率過高：發(fā)射通路發(fā)生嚴(yán)重故障將導(dǎo)致此告警。過長時間的高反射將不可避免地?fù)p壞CTU，所以它的檢測周期比DRI 78短。告警產(chǎn)生幾秒鐘后CTU 將自動復(fù)位，所以處理故障時需要適當(dāng)降低輸出功率。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev Num

7、berMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEVSWR及其衡量標(biāo)準(zhǔn)及其衡量標(biāo)準(zhǔn) 駐波: 當(dāng)天線和CTU的阻抗完全匹配時，信號將最大化地被天線發(fā)射出去。通常是不可能做到完全匹配的，就產(chǎn)生了前向波和反向波，它們組合在一起就形成了駐波。 VSWR

8、駐波比定義：駐波的最大電平和最小電平的比值，它的大小是從1：1到:1 反射系數(shù) = 回波損耗 RL = ,通常以dB表示，也可以作為衡量標(biāo)準(zhǔn)ZoZZoZreflectedfowardPPBTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the pro

9、perty of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEVSWR及其衡量標(biāo)準(zhǔn)及其衡量標(biāo)準(zhǔn)11RLRLVSWR|1|1VSWR1.13-1.38是VSWR衡量標(biāo)準(zhǔn)16-24dB是相應(yīng)的RL衡量標(biāo)準(zhǔn)告警產(chǎn)生的判定標(biāo)準(zhǔn)是2.61的VSWR或7dB(+/-1dB)的RLBTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in t

10、he US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEDUP7/16”SMACTU2Horizon II BTS 機(jī)柜 機(jī)柜外射頻通路N-型ANTRXTX天線饋線避雷器及阻抗變換天線射頻尾線7/16”發(fā)射通路連接圖發(fā)射通路連接圖BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, ,

11、 Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE故障處理流程故障處理流程必備工具必備工具： VSWR測量儀表 合適的扭矩扳手 筆記本及串口線 50歐姆/50w的假負(fù)載BTSCOE CHINA 15 November 2004M

12、OTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE故障處理流程故障處理流程誤告警誤告警：由現(xiàn)場維護(hù)引起的告警，告警僅出現(xiàn)一次，出現(xiàn)時有Door Alarm告警

13、。 短暫出現(xiàn)的告警，可能是由于遮擋物或遮擋信號引起的。 由于相鄰的天線耦合過來過大的反射功率，這是由于天線安裝不正確引起的，要保證1米的間隔。 不要輕易更換CTU,通常VSWR告警并不是由它引起的。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are t

14、he property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE故故障障處處理理流流程程有DRI 78 或DRI 73 告警串接VSWR測量儀表在天饋線系統(tǒng)之前，反射功率是否過高？反射功率是否過高是直接將假負(fù)載連在DUP上，檢查告警否更換DUPVSWR 告警檢查SMA射頻線、CTU2以及DUP的SMA連接頭，必要時需更換無VSWR 告警使用50歐姆的假負(fù)載代替天饋線把假負(fù)載連到前一級輸出是替換前一級部件否有VSWR或DRI 73告警檢查天饋線系統(tǒng)及其連接，必要時需更換沒有告警檢查DUP的VSWRDRI 78

15、或DRI 73告警是否依然存在完成是否反射功率是否過高否檢查天饋線系統(tǒng)及其連接，必要時需更換是BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, In

16、c. 2002. GTSS - BTS COE故障處理流程故障處理流程檢查告警檢查告警CTU2的反射功率：的反射功率： 退服CTU2 串接VSWR測量儀表在DUP和天饋線系統(tǒng)之間，確保連接牢固 CTU2以最大功率發(fā)射(ts a txp 00) 讀發(fā)射/反射功率，用alarm_card cab 察看告警 如果VSWR超出容限，alarm_card cab命令顯示tx vswr為全1，按照定位VSWR故障步驟定位故障 如果VSWR沒有超出容限，alarm_card cab命令顯示全1，檢查DUP故障 如果VSWR沒有超出容限，alarm_card cab命令顯示全0，但有DRI 73告警，可能是由

17、其它原因?qū)е碌母婢?。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEalarm_card cab

18、BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE故障處理流程故障處理流程定位定位VSWR故障故障

19、： 關(guān)閉CTU2的射頻輸出(ts a txp 0 xff) 斷開戶外天饋線系統(tǒng)，用假負(fù)載代替 CTU2以最大功率發(fā)射(ts a txp 00) 檢查VSWR,如果沒有超出容限，可以斷定是天饋線系統(tǒng)故障，通常是天線進(jìn)水或密封不好 如果超出容限，將假負(fù)載向前移一級 檢查VSWR,如果超出容限，逐級向前移假負(fù)載直至定位出故障部件 更換故障部件，做工不好的射頻電纜是經(jīng)常出故障部件。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are

20、 registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE故障處理流程故障處理流程檢查檢查DCF/DDF的故障的故障： 關(guān)閉CTU2的射頻輸出(ts a txp 0 xff) 將假負(fù)載直接連在DUP輸出端 CTU2以最大功率發(fā)射(ts a txp 00) 用alarm_card cab命令檢查告警 如果告警依然存在，更換DUP,

21、否則可能是由其它原因引起的BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE故障處理流程故障處理流

22、程其他故障原因其他故障原因： 關(guān)閉CTU2的射頻輸出(ts a txp 0 xff) 卸下SMA連接電纜，看是否有物理損壞 CTU2或DUP的SMA接頭是否有物理損壞輸出端 將假負(fù)載直接連在CTU2的射頻輸出端口 CTU2以最大功率發(fā)射(ts a txp 00) 由于DRI 73導(dǎo)致CTU2頻繁重啟，請更換CTUBTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent &

23、Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEDRI 74 DRI 74 報(bào)警報(bào)警 74報(bào)警： Cell Tx Pwr Unachievable 報(bào)警原因：BSC數(shù)據(jù)庫參數(shù)max_tx_bts與收發(fā)器的TX offset校準(zhǔn)值不匹配。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev Num

24、berMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE現(xiàn)象現(xiàn)象 當(dāng)出現(xiàn)74報(bào)警時，會導(dǎo)致DRI無法進(jìn)入服務(wù)狀態(tài)（B-U)：DRI 5 0 0 D-U Cell Tx Pwr Unachievable 22/07 16:17:08 NoneDRI 5

25、 1 0 D-U Cell Tx Pwr Unachievable 22/07 16:17:11 NoneBTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motoro

26、la, Inc. 2002. GTSS - BTS COE背景原因背景原因 CTU2的發(fā)射功率由max_tx_bts與TX offset值共同決定。 CTU2的最大發(fā)射功率在single mode下比double mode要高。 如果CTU2配置為double mode,而TX offset為在single mode下校準(zhǔn)并保存的，就有可能出現(xiàn)所期望的發(fā)射功率大于CTU2在double mode下所能達(dá)到的最大功率，因此產(chǎn)生報(bào)警。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROL

27、A and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE解決方案解決方案 將max_tx_bts從0改變到2 INS DRI并在Double模式下重新校準(zhǔn) 根據(jù)小區(qū)規(guī)劃，可將mat_tx_bts恢復(fù)到0BTSCOE CHINA 15 November 2004MOTOR

28、OLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEDRI 86 ,87,91 DRI 86 ,87,91 報(bào)警報(bào)警 DRI 86 報(bào)警：輸出功率低 DRI 87 報(bào)警

29、：輸出功率過高 當(dāng)以上兩個報(bào)警出現(xiàn)時，會導(dǎo)致DRI 復(fù)位。如果在十分鐘內(nèi)連續(xù)出現(xiàn)三次，系統(tǒng)會使DRI退出服務(wù)。 DRI 91 報(bào)警：輸出功率偏低，但可繼續(xù)使用。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of thei

30、r respective owners. Motorola, Inc. 2002. GTSS - BTS COE現(xiàn)象現(xiàn)象 當(dāng)連續(xù)出現(xiàn)三次86，87告警時會導(dǎo)致DRI “Inhibit”DRI 0 0 0 D-U INHIBITED 20/03 07:09:19 NoneDRI 0 1 0 B-U NO REASON 20/03 01:10:39 RTF 0 0 0BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are regi

31、stered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COE解決方法解決方法 請使用3.2Nm的螺絲刀擰緊PA底部的螺釘，以消除以上報(bào)警。 確認(rèn)系統(tǒng)所使軟件為1670.20或之后版本。 如以上措施不能消除該告警，則返修該CTU2BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRI

32、ETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEDRI 92 Alarm Power Amplifier Temperature High But Functioning功放過熱，但還可以工作。DRI 2 0

33、0 92 FMIC Untagged 06-14-2005 Power Amplifier Temperature (CTU) 14:55:08 High But FunctioningIAS 15 0 0 105 FMIC Untagged 06-14-2005 Fan Tray 2 Failure 14:56:28BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent

34、 & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEDRI 150 DRI 150告警為SURF告警，說明接收通路有問題。 產(chǎn)生的原因可能為：CTU2RX接頭與背板連接出現(xiàn)問題SURF本身出現(xiàn)問題BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the

35、 Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2002. GTSS - BTS COEDRI 243 Alarm 所有轉(zhuǎn)換到D-U：Inhibited狀態(tài)的DRI都會使系統(tǒng)產(chǎn)生一個DRI 243告警，而不會產(chǎn)生其他相關(guān)的告警。 任何一個沒有產(chǎn)生告警，而且不提供服務(wù)的DRI都會導(dǎo)致系統(tǒng)產(chǎn)生243告警。 CTU2中，如果其中一個DRI出現(xiàn)243告警，那么另一個DRI也將會受到影響。BTSCOE CHINA 15 November 2004MOTOROLA CONFIDENTIAL PROPRIETARY, , Rev NumberMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their re