sap日常維護(hù)管理手冊(cè)

1、SAP系統(tǒng)日常管理i 系統(tǒng)監(jiān)視i.i進(jìn)程監(jiān)視§SM66/SM50 進(jìn)程查看管理員需全天監(jiān)看系統(tǒng)的進(jìn)程。長(zhǎng)時(shí)間運(yùn)行的后臺(tái)工作，有缺陷的報(bào)表程序，若不進(jìn) 行控制都將消耗掉大量的系統(tǒng)資源。管理員用這個(gè)事務(wù)碼檢查他們的環(huán)境。當(dāng)然，在殺掉這些進(jìn)程前，需要與最終用戶協(xié)商。1.2 服務(wù)器監(jiān)視§ SM51R/3服務(wù)器的列表可用 SM51顯示，管理員用它來(lái)監(jiān)視不同服務(wù)器之間的工作進(jìn)程。 想要顯示某一服務(wù)器的進(jìn)程，鼠標(biāo)指針點(diǎn)中服務(wù)器的名稱，然后選Processes。§ RZ20 CCMS 監(jiān)控雙擊要查看的菜單項(xiàng)，檢查系統(tǒng)收集的監(jiān)控信息，遇到報(bào)警和錯(cuò)誤信息要查清原因， 找出解決辦法。1

2、.3 用戶監(jiān)視§ SM04用戶監(jiān)視管理員應(yīng)該考慮全天監(jiān)視用戶僅他們的活動(dòng)。是否有非法用戶？是否有用戶試圖或正 在用他們不該用的事務(wù)碼，等等。1.4 性能監(jiān)視§ ST03工作量分析世上沒(méi)有經(jīng)驗(yàn)的替代品。當(dāng)需要調(diào)R/3系統(tǒng)的性能的時(shí)候是很痛苦的事情。管理員應(yīng)該保留盡可能多的工作量分析數(shù)據(jù)，特別是系統(tǒng)沒(méi)用性能問(wèn)題時(shí)候的數(shù)據(jù)。擁有一副系統(tǒng)工作正常時(shí)的清晰的系統(tǒng)圖，將使你具有對(duì)你的系統(tǒng)的不可估量的感覺(jué)，這種感覺(jué)將使你能預(yù)見(jiàn)到將要發(fā)生的問(wèn)題，并且很多時(shí)候可以避免問(wèn)題的發(fā)生。§ ST02緩存分析R/3的緩存存儲(chǔ)經(jīng)常用到的數(shù)據(jù)，以使本地應(yīng)用服務(wù)器的實(shí)例能取得這些數(shù)據(jù)。這樣 就可以

3、減少數(shù)據(jù)庫(kù)的訪問(wèn)，數(shù)據(jù)庫(kù)的負(fù)載，網(wǎng)絡(luò)的流量，從而提高系統(tǒng)的性能。數(shù)據(jù)緩存中包括了 ABAP/4程序，屏幕，ABAP/4字典數(shù)據(jù)和公司的數(shù)據(jù)，這些數(shù)據(jù)在系統(tǒng)操作過(guò)程中 是不會(huì)改變的。我們應(yīng)該經(jīng)常的監(jiān)視緩存、點(diǎn)擊率、剩余空間、交換區(qū)。此進(jìn)程可以幫助管 理員作性能調(diào)整。§ SP12 TemSe 管理管理員要檢查文件系統(tǒng)和數(shù)據(jù)庫(kù)空間的增長(zhǎng)，尤其是批量打印大量數(shù)據(jù)時(shí)。TemSe的一致性檢查（RSP00043）需要計(jì)劃每天在打印池重新整理（RSPO0041）之前執(zhí)行。1.5 更新記錄§ SM13更新記錄 此事務(wù)碼顯示失敗的更新動(dòng)作。失敗的更新動(dòng)作在生產(chǎn)系統(tǒng)中是決不允許發(fā)生的，一 旦發(fā)生

4、，開(kāi)發(fā)人員應(yīng)馬上修改。1.6 鎖定對(duì)象§ SM12鎖定對(duì)象用戶總是會(huì)時(shí)不時(shí)的因?yàn)槟撤N原因（如斷線，程序出錯(cuò)等等）而鎖定一個(gè)對(duì)象。所有 被鎖定的老的對(duì)象均要被分析，更正。1.7 出錯(cuò)分析§ ST22出錯(cuò)分析當(dāng)一個(gè)報(bào)表或事務(wù)因?yàn)閲?yán)重的錯(cuò)誤而停止工作時(shí)，ABAP/4開(kāi)發(fā)工作臺(tái)就會(huì)發(fā)出一個(gè)突然出錯(cuò)”(short dump )。系統(tǒng)在系統(tǒng)日志中記錄錯(cuò)誤信息，并在表 SNAP中記錄程序終 止時(shí)的出錯(cuò)信息。管理員需要每天檢查是否有short dump出現(xiàn)，如果有則分析并試圖解決問(wèn)題。1.8 系統(tǒng)日志§ SM21系統(tǒng)日日志R/3服務(wù)器在系統(tǒng)日志中記錄系統(tǒng)的事件和問(wèn)題。所有的警告和

5、錯(cuò)誤信息應(yīng)被分析和 解決。此程序應(yīng)包括將問(wèn)題及其解決方案做成文檔。1.9 數(shù)據(jù)庫(kù)§ DB13定義DATABASE 相關(guān)的日常后臺(tái)job,如：數(shù)據(jù)庫(kù)備份， CHECK DATABASE ,OBTIMIZER STATISTICS UPDATE等等，也可查看DATABASE相關(guān)后臺(tái)作業(yè)的 LOG.§ DB12 SAPDBA 日志檢查夜間備份是否成功。檢查日志目錄的剩余空間。§ DB02存儲(chǔ)管理監(jiān)控?cái)?shù)據(jù)庫(kù)的擴(kuò)長(zhǎng)。監(jiān)控表和索引的擴(kuò)長(zhǎng)及碎片的情況。如有必要監(jiān)控?cái)?shù)據(jù)庫(kù)的優(yōu)化統(tǒng)計(jì)。§ ST02 監(jiān)控 SAP R/3 BUFFER 狀況每天監(jiān)控 SAP R/3 各種 B

6、UFFER 的命中率，比如：ROLL MEMORY ,EXTEND MEMORY,HEAP MEMORY ，TABLE BUFFER,ABAP PROGRAM BUFFER 等等。§ ST04數(shù)據(jù)庫(kù)性能監(jiān)控每天監(jiān)控?cái)?shù)據(jù)庫(kù)的性能統(tǒng)計(jì)值以觀察數(shù)據(jù)庫(kù)是否處于良好的運(yùn)行狀態(tài)。每天監(jiān)控對(duì)數(shù)據(jù)庫(kù)邏輯上和物理上的讀，以追蹤數(shù)據(jù)庫(kù)負(fù)載的發(fā)展情況。如：DATABUFFER命中率，SHARE MEMORY 命中率等等和數(shù)據(jù)庫(kù)性能密切相關(guān)的重要參數(shù)值。§ ST06監(jiān)控操作系統(tǒng)資源狀況每天察看ST06用以掌握系統(tǒng)運(yùn)行過(guò)程中整個(gè)操作系統(tǒng)資源狀況，如：CPU使用率，內(nèi)存使用率，PAGE SPACE 使

7、用率等等。§ AL02數(shù)據(jù)庫(kù)警報(bào)監(jiān)視所有的警告均需被分析，修正和記錄在案。1.10 操作系統(tǒng)§OS06操作系統(tǒng)監(jiān)視所有的警告均需被分析，修正和記錄在案。§AL16操作系統(tǒng)警報(bào)監(jiān)視所有的警告均需被分析，修正和記錄在案。1.11 網(wǎng)絡(luò)§ST09/ST08 網(wǎng)絡(luò)警報(bào)監(jiān)視所有的警告均需被分析，修正和記錄在案。2 工作定時(shí)系統(tǒng)§SM37工作日志查看管理員應(yīng)該檢查所有被取消的工作，如有必要分析并修正這些工作。問(wèn)題及其解決方管理器應(yīng)該檢查所有的日志，包括輸出列表§ RZ01圖形化的工作監(jiān)視3 打印系統(tǒng)§SP01打印需求查看失敗的打印任務(wù)可

8、以從新啟動(dòng)。這些打印任務(wù)的失敗往往是用戶端的問(wèn)題（如PC上的SAPLPD程序被關(guān)閉了）。由于 R/3系統(tǒng)僅跟蹤打印任務(wù)到目標(biāo)隊(duì)列中，輸出控制器中 的已經(jīng)完成的狀態(tài)并不能表明實(shí)際打印成功，因此那些比較重要和大量的打印任務(wù)在被從 TemSe中刪除前必須先確認(rèn)是否完成。4 系統(tǒng)變更檢查4.1 DB03數(shù)據(jù)庫(kù)參數(shù)修改記錄監(jiān)控所有R/3系統(tǒng)數(shù)據(jù)庫(kù)參數(shù)的修改。管理員要經(jīng)常檢查參數(shù)是否由經(jīng)授權(quán)的的用戶 修改。4.2 TU02 R/3系統(tǒng)參數(shù)修改記錄R/3系統(tǒng)監(jiān)控所有R/3系統(tǒng)參數(shù)的修改。即使不是每天檢查，系統(tǒng)管理員人要確認(rèn)參 數(shù)的調(diào)整是在艘全的情況下調(diào)整地。4.3 OS03操作系統(tǒng)參數(shù)變更R/3系統(tǒng)監(jiān)控所有

9、操作系統(tǒng)參數(shù)的修改。系統(tǒng)管理員可以定期檢查參數(shù)的調(diào)整是在授 權(quán)的情況下進(jìn)行的。5常用事務(wù)代碼及菜單路徑Trans-actionTitleMenu PathSM50Work Process OverviewTools->Administration->Monitoring->Systema monitoring->ProcessoverviewSM04User ListTools->Administration->Monitoring->System monitoring->User overviewAL08UsersLogged OnTools-

10、>Administration->Monitor->Performance->Exceptions/Users->Activ e users->Users, globalSM02SystemMessagesTools->Administration->Administration->System MessagesAL11Display SAP DirectoriesTools->CCMS->ControlMonitoring->PerformanceMenu->Exceptions/Users->Excepti

11、ons->SAP directoriesST11Display Sideloper TracesTools->Administration->Monitor->Traces->Sideloper TracesSSAASystem AdministrationAssistantTools->Administration->Monitor->System Administration Assistant (SAA)RZ10Maintenance ofProfileParametersTools->CCMS->Configuration-&

12、gt;Profile maintenanceRZ11ProfileParameter MaintenanceRZ04Maintenance SAP InstancesTools->CCMS->Configuration->Operation modes/instancesRZ03Presentation, Control SAP InstancesTools->CCMS->Control/Monitoring->Control panelRZ20CCMSMonitoringTools->CCMS->Control/Monitoring->A

13、lert MonitorDB13DBAPlanning CalenderTools->CCMS->DB Administration->DBA Planning CalendarDB24Database OperationsTools->CCMS->DB Administration->Operations MonitorMonitorDB20Edit Database StatisticsTools->CCMS->DBAdministration->Cost-basedoptimizer->CreatestatisticsDB21C

14、hangeDBOptimizer Cont Tools->CCMS->DB Administration->Cost-based optimizer->ConfigurationST04DBPerformanceAnalysisTools->Administration->Monitor->Performance->Database->ActivityDB02Analyze TablesandIndicesTools->Administration->Monitor->Performance->Database-&g

15、t;Tables/index esDB03Parameter ChangesinDBTools->Administration->Monitor->Performance->Database->Parameter changesRZ20CCMS MonitoringTools->CCMS->Control/Monitoring->Alert MonitorDB13DBA Planning CalenderTools->CCMS->DB Administration->DBA Planning CalendarDB24Databa

16、se Operations MonitorTools->CCMS->DB Administration->Operations MonitorDB20Edit Database StatisticsTools->CCMS->DBAdministration->Cost-basedoptimizer->CreatestatisticsDB21ChangeDBOptimizer Cont Tools->CCMS->DB Administration->Cost-based optimizer->ConfigurationDB Per

17、formance AnalysisTools->Administration->Monitor->Performance->Database->ActivityDB02Analyze TablesandIndicesTools->Administration->Monitor->Performance->Database->Tables/index esDB03Parameter ChangesinDBTools->Administration->Monitor->Performance->Database-&

18、gt;Parameter changesSM36Define a new jobSystem->Services->Jobs->Define job or Tools->CCMS->Jobs->DefinitionSM37Monitor jobsSystem->Services->Jobs->Job overview or Tools->CCMS->Jobs->MaintenanceRZ01Graphical job monitorTools->CCMS->Control/Monitoring->Job

19、schedul. MonitorSM69Defineanexternal commandTools->CCMS->Configuration->External CommandsSM49Execute externalOScommandTools->CCMS->Jobs->External CommandsSTMSTransport Management SystemTools->Administration->Transports->Transport Management SystemSCC4Client MaintenanceTool

20、s->Administration->Administration->ClientAdministration->ClientMaintenanceSCCLLocal CopyTools->Administration->Administration->ClientAdministration->ClientCopy->Local CopySPRO_ADMI NProject ManagementTools->Accelerated SAP->Customizing->Project ManagementSE10Custo

21、mizingOrganizerTools->Accelerated SAP->Customizing->Customizing OrganizerSE09WorkbenchOrganizerTools->ABAP Workbench->Overview->Workbench OrganizerUserSU01 MaintenanceTools->Administration->User Maintenance->UsersPFCGActivityGroup MaintenanceTools->Administration->Us

22、er Maintenance->Activity Groups (UserRoles)SUIMCallAUTHReporting Tree(InfoSys)Tools->Administration->UserMaintenance->Users->lnformation->lnformation SystemSU22Maintain Assignment of Authorization ObjectstoTransactionsSU24Maintain Assignment of Authorization ObjectstoTransactionsTo

23、ols->Administration->UserMaintenance->ActivityGroups(UserRoles)->Environment->Check indicatorSU25ProfileGenerator: Upgrade and FirstInstallationTools->Administration->UserMaintenance->ActivityGroups(UserRoles)->Environment->Installation/UpgradeSCUMCentral User Administr

24、ation Distribution Model AssignmentTools->Administration->UserMaintenance->CentralUserAdministration->LogsforCentralUserAdministration->Environment->Model SelectionSU53DisplayCheck Object ifNotAuthorizedSystem->Utilities->Display Authorization CheckSU56Authorization s in the

25、User BufferforLogged-on UserTools->Administration->Monitor->User BufferST01System Trace T'ools->Administration->Monitor->Traces->System TraceSPADSpoolAdministrationTools->CCMS->Spool->Spool administrationSP01List of spool oroutputrequestsSystem->Services->Outp

26、ut controllerorTools->CCMS->Spool->Output controllerDB02AnalyzeTablesandIndicesTools->CCMS->Control/Monitoring->PerformanceMenu->Database->Tables/IndicesDB15DataArchiving: Database TablesTools->Administration->Administration->Archiving->DB tablesAOBJArchiving obje

27、ct definitionRZ20CCMS MonitoringTools->CCMS->Control Monitoring->Alert monitorRZ21CCMS Monitoring Architecture CustomizingTools->CCMS->Configuration->Alert monitorSMGWGateway MonitorTools->Administration->Monitor->System Monitoring->Gateway monitorSM21System LogTools-&g

28、t;Administration->Monitor->System logSM50Work Process OverviewTools->Administration->Monitor->System Monitoring->Process OverviewSM51SAP serversTools->Administration->Monitor->System Monitoring->ServersSM66Systemwide Work Process OverviewTools->Administration->Mon

29、itor->Performance->Exceptions/Users->Activ e Users->All processesSM04User listTools->Administration->Monitor->System Monitoring->User OverviewAL08UsersLogged OnTools->Administration->Monitor->Performance->Exceptions/Users->Activ e Users->Users, globalSMLGMai

30、ntainLogon GroupsTools->CCMS->Configuration->Logon groupsSM12Select Lock EntriesTools->Administration->Monitor->Lock entriesSM13Update RecordsTools->Administration->Monitor->UpdateST22ABAP dump analysisTools->Administration->Monitor->Dump analysisr st03二WorkloadAn

31、alysisTools->CCMS->ControlMonitoring->PerformanceMenu->Workload->AnalysisAL11Display SAP DirectoriesTools->CCMS->ControlMonitoring->PerformanceMenu->Exceptions/Users->Exceptions->SAP directoriesST11Display Sideloper TracesTools->Administration->Monitor->Trac

32、es->Sideloper TracesST01System Trace T'ools->Administration->Monitor->Traces->System TraceST02TuneSummaryTools->CCMS->Control/Monitoring->PerformanceMenu->Setup/Buffers->BuffersDB02AnalyzeTablesandIndicesTools->CCMS->Control/Monitoring->PerformanceMenu->

33、Database->Tables/lndicesDB12DBBackupMonitorTools->CCMS->DB Administration->Backup LogsDB13DBA Planning CalenderTools->CCMS->DB Administration->DBA Planning CalendarST04DB Performance AnalysisTools->Administration->Monitor->Performance->Database->ActivityST06Operat

34、ingSystem MonitorTools->Administration->Monitor->Performance->OperatingSystem->local->activity1 系統(tǒng)監(jiān)視1.1 進(jìn)程監(jiān)視§SM66/SM50 進(jìn)程查看管理員需全天監(jiān)看系統(tǒng)的進(jìn)程。長(zhǎng)時(shí)間運(yùn)行的后臺(tái)工作，有缺陷的報(bào)表程序，若不進(jìn)行控制都將消耗掉大量的系統(tǒng)資源。管理員用這個(gè)事務(wù)碼檢查他們的環(huán)境。當(dāng)然，在殺掉這些進(jìn)程前，需要與最終用戶協(xié)商。1.2 服務(wù)器監(jiān)視§ SM51R/3服務(wù)器的列表可用 SM51顯示，管理員用它來(lái)監(jiān)視不同服務(wù)器之間的工作進(jìn)程。 想

35、要顯示某一服務(wù)器的進(jìn)程，鼠標(biāo)指針點(diǎn)中服務(wù)器的名稱，然后選Processes。§ RZ20 CCMS 監(jiān)控雙擊要查看的菜單項(xiàng)，檢查系統(tǒng)收集的監(jiān)控信息，遇到報(bào)警和錯(cuò)誤信息要查清原因， 找出解決辦法。1.3 用戶監(jiān)視§ SM04用戶監(jiān)視 管理員應(yīng)該考慮全天監(jiān)視用戶僅他們的活動(dòng)。是否有非法用戶？是否有用戶試圖或正 在用他們不該用的事務(wù)碼，等等。1.4 性能監(jiān)視§ ST03工作量分析世上沒(méi)有經(jīng)驗(yàn)的替代品。當(dāng)需要調(diào)R/3系統(tǒng)的性能的時(shí)候是很痛苦的事情。管理員應(yīng)該保留盡可能多的工作量分析數(shù)據(jù)，特別是系統(tǒng)沒(méi)用性能問(wèn)題時(shí)候的數(shù)據(jù)。擁有一副系統(tǒng)工作正常時(shí)的清晰的系統(tǒng)圖，將使你具有對(duì)你

36、的系統(tǒng)的不可估量的感覺(jué)，這種感覺(jué)將使你能預(yù)見(jiàn)到將要發(fā)生的問(wèn)題，并且很多時(shí)候可以避免問(wèn)題的發(fā)生。§ ST02緩存分析R/3的緩存存儲(chǔ)經(jīng)常用到的數(shù)據(jù)，以使本地應(yīng)用服務(wù)器的實(shí)例能取得這些數(shù)據(jù)。這樣 就可以減少數(shù)據(jù)庫(kù)的訪問(wèn)，數(shù)據(jù)庫(kù)的負(fù)載，網(wǎng)絡(luò)的流量，從而提高系統(tǒng)的性能。數(shù)據(jù)緩存中包括了 ABAP/4程序，屏幕，ABAP/4字典數(shù)據(jù)和公司的數(shù)據(jù)，這些數(shù)據(jù)在系統(tǒng)操作過(guò)程中 是不會(huì)改變的。我們應(yīng)該經(jīng)常的監(jiān)視緩存、點(diǎn)擊率、剩余空間、交換區(qū)。此進(jìn)程可以幫助管 理員作性能調(diào)整。§ SP12 TemSe 管理管理員要檢查文件系統(tǒng)和數(shù)據(jù)庫(kù)空間的增長(zhǎng)，尤其是批量打印大量數(shù)據(jù)時(shí)。TemSe的一致性檢查

37、（RSP00043）需要計(jì)劃每天在打印池重新整理（RSP00041）之前執(zhí)行。1.5 更新記錄§ SM13更新記錄 此事務(wù)碼顯示失敗的更新動(dòng)作。失敗的更新動(dòng)作在生產(chǎn)系統(tǒng)中是決不允許發(fā)生的，一 旦發(fā)生，開(kāi)發(fā)人員應(yīng)馬上修改。1.6 鎖定對(duì)象§ SM12鎖定對(duì)象 用戶總是會(huì)時(shí)不時(shí)的因?yàn)槟撤N原因（如斷線，程序出錯(cuò)等等）而鎖定一個(gè)對(duì)象。所有 被鎖定的老的對(duì)象均要被分析，更正。1.7 出錯(cuò)分析§ ST22出錯(cuò)分析當(dāng)一個(gè)報(bào)表或事務(wù)因?yàn)閲?yán)重的錯(cuò)誤而停止工作時(shí)，ABAP/4開(kāi)發(fā)工作臺(tái)就會(huì)發(fā)出一個(gè)突然出錯(cuò)”（short dump ）。系統(tǒng)在系統(tǒng)日志中記錄錯(cuò)誤信息，并在表 SNAP中記

38、錄程序終 止時(shí)的出錯(cuò)信息。管理員需要每天檢查是否有short dump出現(xiàn)，如果有則分析并試圖解決問(wèn)題。1.8 系統(tǒng)日志§ SM21系統(tǒng)日日志R/3服務(wù)器在系統(tǒng)日志中記錄系統(tǒng)的事件和問(wèn)題。所有的警告和錯(cuò)誤信息應(yīng)被分析和 解決。此程序應(yīng)包括將問(wèn)題及其解決方案做成文檔。1.9 數(shù)據(jù)庫(kù)§ DB13定義DATABASE 相關(guān)的日常后臺(tái)job,如： 數(shù)據(jù)庫(kù)備份， CHECK DATABASE ,OBTIMIZER STATISTICS UPDATE等等，也可查看DATABASE相關(guān)后臺(tái)作業(yè)的 LOG.§ DB12 SAPDBA 日志檢查夜間備份是否成功。檢查日志目錄的剩余空

39、間。§ DB02存儲(chǔ)管理監(jiān)控?cái)?shù)據(jù)庫(kù)的擴(kuò)長(zhǎng)。監(jiān)控表和索引的擴(kuò)長(zhǎng)及碎片的情況。如有必要監(jiān)控?cái)?shù)據(jù)庫(kù)的優(yōu)化統(tǒng)計(jì)。§ ST02 監(jiān)控 SAP R/3 BUFFER 狀況每天監(jiān)控 SAP R/3 各種 BUFFER 的命中率，比如：ROLL MEMORY EXTEND MEMORY,HEAP MEMORY ，TABLE BUFFER,ABAP PROGRAM BUFFER 等等。§ ST04數(shù)據(jù)庫(kù)性能監(jiān)控每天監(jiān)控?cái)?shù)據(jù)庫(kù)的性能統(tǒng)計(jì)值以觀察數(shù)據(jù)庫(kù)是否處于良好的運(yùn)行狀態(tài)。每天監(jiān)控對(duì)數(shù)據(jù)庫(kù)邏輯上和物理上的讀，以追蹤數(shù)據(jù)庫(kù)負(fù)載的發(fā)展情況。如：DATABUFFER命中率，SHARE ME

40、MORY 命中率等等和數(shù)據(jù)庫(kù)性能密切相關(guān)的重要參數(shù)值。§ ST06監(jiān)控操作系統(tǒng)資源狀況每天察看ST06用以掌握系統(tǒng)運(yùn)行過(guò)程中整個(gè)操作系統(tǒng)資源狀況，如：CPU使用率，內(nèi)存使用率，PAGE SPACE 使用率等等。§ AL02數(shù)據(jù)庫(kù)警報(bào)監(jiān)視所有的警告均需被分析，修正和記錄在案。1.10 操作系統(tǒng)§OS06操作系統(tǒng)監(jiān)視所有的警告均需被分析，修正和記錄在案。§AL16操作系統(tǒng)警報(bào)監(jiān)視所有的警告均需被分析，修正和記錄在案。1.11 網(wǎng)絡(luò)§ST09/ST08 網(wǎng)絡(luò)警報(bào)監(jiān)視所有的警告均需被分析，修正和記錄在案。2 工作定時(shí)系統(tǒng)§SM37工作日志查看

41、管理員應(yīng)該檢查所有被取消的工作，如有必要分析并修正這些工作。問(wèn)題及其解決方管理器應(yīng)該檢查所有的日志，包括輸出列表§RZ01圖形化的工作監(jiān)視3 打印系統(tǒng)§SP01打印需求查看失敗的打印任務(wù)可以從新啟動(dòng)。這些打印任務(wù)的失敗往往是用戶端的問(wèn)題（如PC上的SAPLPD程序被關(guān)閉了）。由于 R/3系統(tǒng)僅跟蹤打印任務(wù)到目標(biāo)隊(duì)列中，輸出控制器中 的已經(jīng)完成的狀態(tài)并不能表明實(shí)際打印成功，因此那些比較重要和大量的打印任務(wù)在被從 TemSe中刪除前必須先確認(rèn)是否完成。4 系統(tǒng)變更檢查4.1 DB03數(shù)據(jù)庫(kù)參數(shù)修改記錄監(jiān)控所有R/3系統(tǒng)數(shù)據(jù)庫(kù)參數(shù)的修改。管理員要經(jīng)常檢查參數(shù)是否由經(jīng)授權(quán)的的用戶

42、修改。4.2 TU02 R/3系統(tǒng)參數(shù)修改記錄R/3系統(tǒng)監(jiān)控所有R/3系統(tǒng)參數(shù)的修改。即使不是每天檢查，系統(tǒng)管理員人要確認(rèn)參 數(shù)的調(diào)整是在艘全的情況下調(diào)整地。4.3 OS03操作系統(tǒng)參數(shù)變更R/3系統(tǒng)監(jiān)控所有操作系統(tǒng)參數(shù)的修改。系統(tǒng)管理員可以定期檢查參數(shù)的調(diào)整是在授 權(quán)的情況下進(jìn)行的。常用事務(wù)代碼及菜單路徑Trans-actionTitleMenu PathSM50Work Process OverviewTools->Administration->Monitoring->Systema monitoring->ProcessoverviewSM04User List

43、Tools->Administration->Monitoring->System monitoring->User overviewAL08Users Logged OnTools->Administration->Monitor->Performance->Exceptions/Users->Activ e users->Users, globalSM02SystemMessagesTools->Administration->Administration->System MessagesAL11Display

44、SAP DirectoriesTools->CCMS->ControlMonitoring->PerformanceMenu->Exceptions/Users->Exceptions->SAP directoriesST11Display Sideloper TracesTools->Administration->Monitor->Traces->Sideloper TracesSSAASystem Administration AssistantTools->Administration->Monitor->S

45、ystem Administration Assistant (SAA)RZ10Maintenance ofProfileParametersTools->CCMS->Configuration->Profile maintenanceRZ11Profile Parameter MaintenanceRZ04Maintenance SAP InstancesTools->CCMS->Configuration->Operation modes/instancesRZ03Presentation, Control SAP InstancesTools->

46、CCMS->Control/Monitoring->Control panelRZ20CCMS MonitoringTools->CCMS->Control/Monitoring->Alert MonitorDB13DBA Planning CalenderTools->CCMS->DB Administration->DBA Planning CalendarDB24Database Operations MonitorTools->CCMS->DB Administration->Operations MonitorDB20

47、Edit Database StatisticsTools->CCMS->DBAdministration->Cost-basedoptimizer->CreatestatisticsDB21ChangeDBOptimizer Cont Tools->CCMS->DB Administration->Cost-based optimizer->ConfigurationST04DBPerformanceAnalysisTools->Administration->Monitor->Performance->Database

48、->ActivityDB02Analyze TablesandIndicesTools->Administration->Monitor->Performance->Database->Tables/index esDB03Parameter ChangesinDBTools->Administration->Monitor->Performance->Database->Parameter changesRZ20CCMS MonitoringTools->CCMS->Control/Monitoring->A

49、lert MonitorDB13DBA Planning CalenderTools->CCMS->DB Administration->DBA Planning CalendarDB24Database OperationsTools->CCMS->DB Administration->Operations MonitorMonitorDB20Edit Database StatisticsTools->CCMS->DBAdministration->Cost-basedoptimizer->CreatestatisticsDB21

50、ChangeDBOptimizer Cont Tools->CCMS->DB Administration->Cost-based optimizer->ConfigurationDBPerformanceAnalysisTools->Administration->Monitor->Performance->Database->ActivityDB02Analyze TablesandIndicesTools->Administration->Monitor->Performance->Database->T

51、ables/index esDB03Parameter ChangesinDBTools->Administration->Monitor->Performance->Database->Parameter changesSM36Define a new jobSystem->Services->Jobs->Define job or Tools->CCMS->Jobs->DefinitionSM37Monitor jobsSystem->Services->Jobs->Job overview or Tool

52、s->CCMS->Jobs->MaintenanceRZ01Graphical job monitorTools->CCMS->Control/Monitoring->Job schedul. MonitorSM69Defineanexternal commandTools->CCMS->Configuration->External CommandsSM49Execute externalOScommandTools->CCMS->Jobs->External CommandsSTMSTransport Manageme

53、nt SystemTools->Administration->Transports->Transport Management SystemSCC4Client MaintenanceTools->Administration->Administration->ClientAdministration->ClientMaintenanceSCCLLocal CopyTools->Administration->Administration->ClientAdministration->ClientCopy->Local

54、CopySPRO_ADMI NProject ManagementTools->Accelerated SAP->Customizing->Project ManagementSE10CustomizingOrganizerTools->Accelerated SAP->Customizing->Customizing OrganizerSE09Workbench OrganizerTools->ABAP Workbench->Overview->Workbench OrganizerSU01User MaintenanceTools-&g

55、t;Administration->User Maintenance->UsersPFCGActivity Group MaintenanceTools->Administration->User Maintenance->Activity Groups (UserRoles)SUIMCallAUTHReporting Tree(InfoSys)Tools->Administration->UserMaintenance->Users->Information->Information SystemSU22Maintain Assig

56、nment of Authorization ObjectstoTransactionsSU24Maintain Assignment of Authorization ObjectstoTransactionsTools->Administration->UserMaintenance->ActivityGroups(UserRoles)->Environment->Check indicatorSU25ProfileGenerator: Upgrade and FirstInstallationTools->Administration->User

57、Maintenance->ActivityGroups(UserRoles)->Environment->lnstallation/UpgradeSCUMCentral User Administration Distribution Model AssignmentTools->Administration->UserMaintenance->CentralUserAdministration->LogsforCentralUserAdministration->Environment->Model SelectionSU53Displa

58、y Check Object ifNotAuthorizedSystem->Utilities->Display Authorization CheckSU56Authorization s in the User BufferforLogged-on UserTools->Administration->Monitor->User BufferST01System Trace T'ools->Administration->Monitor->Traces->System TraceSPADSpool AdministrationT

59、ools->CCMS->Spool->Spool administrationSP01List of spool oroutputrequestsSystem->Services->Output controllerorTools->CCMS->Spool->Output controllerDB02Analyze TablesandIndicesTools->CCMS->Control/Monitoring->PerformanceMenu->Database->Tables/IndicesDB15DataArch

60、iving: Database TablesTools->Administration->Administration->Archiving->DB tablesAOBJArchiving object definitionRZ20CCMS MonitoringTools->CCMS->Control Monitoring->Alert monitorRZ21CCMS Monitoring Architecture CustomizingTools->CCMS->Configuration->Alert monitorSMGWGate

61、way MonitorTools->Administration->Monitor->System Monitoring->Gateway monitorSM21System LogTools->Administration->Monitor->System logSM50Work Process OverviewTools->Administration->Monitor->System Monitoring->Process OverviewSM51SAP serversTools->Administration->Monitor-&