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1、導(dǎo)游接待英語課程教學(xué)大綱一、課程基本信息1課程編號(hào):09021338 2課程名稱:導(dǎo)游接待英語3英文名稱:English for Tour Guides4課程簡(jiǎn)介:該課程在于使學(xué)生了解導(dǎo)游服務(wù)的基本內(nèi)容,包括導(dǎo)游“吃、住、游、購、娛”全程服務(wù)標(biāo)準(zhǔn)、歡迎詞、歡送詞、線路設(shè)計(jì)、途中講解、景點(diǎn)講解等;同時(shí)教授了問答法、分段講解法、虛實(shí)結(jié)合法、制造懸念法等10種景點(diǎn)講解方法,加深學(xué)生對(duì)導(dǎo)游業(yè)務(wù)知識(shí)的了解,培養(yǎng)學(xué)生跨交際能力。導(dǎo)游接待英語這門課程使用導(dǎo)游情景英語這一教材,教材分為10個(gè)單元,每個(gè)單元分為3個(gè)小部分,包括背景知識(shí)介紹、對(duì)話和例句分析。全書附有光盤、聽力文本和參考答案,便于學(xué)生課后操練,鞏固

2、學(xué)習(xí)成果。該課程是一門實(shí)用性很強(qiáng)的課,學(xué)生通過學(xué)習(xí)不僅提高口語,能進(jìn)行簡(jiǎn)單的涉外導(dǎo)游工作,同時(shí)擴(kuò)大知識(shí)面,不斷完善認(rèn)知結(jié)構(gòu),為學(xué)習(xí)專業(yè)課程和從事涉外導(dǎo)游工作奠定基礎(chǔ)。二、課程說明1教學(xué)目的和要求:1)培養(yǎng)學(xué)生的基本知識(shí)。了解并掌握涉外導(dǎo)游的基本知識(shí)體系。2)培養(yǎng)學(xué)生的基本技能,掌握涉外導(dǎo)游基本用語,能在今后的涉外導(dǎo)游工作中熟練的運(yùn)用。2先行課程: 無3周課時(shí)、總學(xué)時(shí):2/324開課學(xué)期:第三學(xué)期 5教學(xué)方法:講授、情景再現(xiàn)。6考試方法:考勤占10%、平時(shí)作業(yè)20%、課堂表現(xiàn)20%、期末考試占50%。7實(shí)驗(yàn)、實(shí)習(xí)、作業(yè):課堂討論、對(duì)話。8教材:導(dǎo)游情景英語,牛百琳,高等教育出版社,2010。9教

3、學(xué)參考資料:涉外導(dǎo)游零起點(diǎn),劉哲,何琳,天津科技翻譯出版社,2009.涉外導(dǎo)游英語,梁悅,蔡龍文,北京師范大學(xué)出版集團(tuán),2010.導(dǎo)游英語,朱華,高等教育出版社,2010.三、課程內(nèi)容與教學(xué)要求Unit 1 Meeting the Tour Group一、教學(xué)要求:掌握基本的導(dǎo)游接站基本英語用語、歡迎詞,并在實(shí)際工作中熟練運(yùn)用。二、教學(xué)重點(diǎn):Know-how for Tour Guides of meeting the tour group教學(xué)難點(diǎn):Welcome speech 三、授課時(shí)數(shù):理論4學(xué)時(shí)四、教學(xué)內(nèi)容:Unit 1 Meeting the Tour Group Part A Kn

4、ow how for Tour Guides 1、 Preparations for Meeting the Tour Group2、 Meeting Tourists at the Airport3、 Additional Tips Tour GuidesPart B Listening ComprehensionSection 1 The Temple of Earth Section 2 The Tiananmen SquarePart C Welcome SpeechWelcome Speech by the Local GuidePart D Situational Dialogue

5、sThe Great WallPart E Introduction to Tourist SitesThe Former Imperial PalacePart F Optional Exercises1Translation2ABC About the Chinese CultureUnit Five Hotel CheckinTravel in Anhui一、教學(xué)要求:掌握入住酒店的基本用語,在實(shí)際工作中熟練運(yùn)用。二、教學(xué)重點(diǎn):The dialogue of hotel check-in教學(xué)難點(diǎn):The dialogue of hotel check-in三、授課時(shí)數(shù):理論4學(xué)時(shí)四、教學(xué)

6、內(nèi)容:Unit Five Hotel CheckinTravel in AnhuiPart A Knowhow for Tour Guides 1Hotel Checkin 2Room Standard 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 Bao Gongs Memorial Hall Section2 Xidi Part C Situational Dialogues Mount Huang Part D Introduction to Tourist Sites Mount Jiu

7、hua Part E Methods of Introduction Method of Questionandanswer Introduction Part F Optional Exercises 1ReadingsHongcun 2Translation 3ABC About the Chinese Culture Chinese BuddhismUnit Six Foods and BeveragesTravel in Jiangsu一、教學(xué)要求:掌握用餐的英語基本用語,在實(shí)踐工作中熟練運(yùn)用。二、教學(xué)重點(diǎn):The dialogue of dishes 教學(xué)難點(diǎn):The dialogu

8、e of dishes 三、授課時(shí)數(shù):理論4學(xué)時(shí)四、教學(xué)內(nèi)容:Unit Six Foods and BeveragesTravel in Jiangsu Part A Knowhow for Tour Guides 1Changing Dishes 2Unwilling to Have Meals Together 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 DrSun Yatsens Mausoleum Section2 Nanjing Museum Part C Situational D

9、ialogues Z houzhuang Part D Introduction to Tourist Sites Z huozheng Garden Part E Methods of Introduction Method of Introduction with a Focus on Key Events Part F Optional Exercises 1ReadingsLi Garden 2Translation 3ABC About the Chinese Culture Chinese GardensUnit Three Ontheway IntroductionTravel

10、in Shandong一、教學(xué)要求:掌握在導(dǎo)游實(shí)務(wù)工作中用英文進(jìn)行途中講解的基本用語。二、教學(xué)重點(diǎn):Ontheway Introduction教學(xué)難點(diǎn):Ontheway Introduction三、授課時(shí)數(shù):理論4學(xué)時(shí)四、教學(xué)內(nèi)容:Unit Three Ontheway IntroductionTravel in Shandong Part A Knowhow for Tour Guides 1On the Way to Tourist Sites 2Taboos of Guiding Service on the Way 3Additional Tips for Tour Guides Pa

11、rt B Listening Comprehension Section1 Baotu Spring Section2 Penglai Pavilion Part C Ontheway Introduction On the Way from Jinan to Qufu Part D Situational Dialogues Confucius Temple Part E Introduction to Tourist Sites Mount Tai Part F Optional Exercises 1Translation 2ABC About the Chinese Culture C

12、onfucianismUnit Four Introduction of Tourist SitesTravel in Henan一、教學(xué)要求:掌握在導(dǎo)游實(shí)務(wù)中用英文進(jìn)行景點(diǎn)講解。二、教學(xué)重點(diǎn):Introduction of Tourist Sites教學(xué)難點(diǎn):Introduction of Tourist Sites三、授課時(shí)數(shù):理論4學(xué)時(shí)四、教學(xué)內(nèi)容:Unit Four Introduction of Tourist SitesTravel in Henan Part A Knowhow for Tour Guides 1Sightseeing Tempo 2Introduction fo

13、r Different Tourists 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 Yin Ruins Section2 White Horse Temple Part C Situational Dialogues Shaolin Temple Part D Introduction to Tourist Sites Longmen Grottoes Part E Methods of Introduction Method of Narrative Introduction Part F

14、 Optional Exercises 1ReadingsA City Tour of Kaifeng 2Translation 3ABC About the Chinese Culture Chinese WushuUnit Ten ShoppingTravel in Sichuan一、教學(xué)要求:掌握在導(dǎo)游實(shí)務(wù)中帶領(lǐng)游客進(jìn)行購物的英文日常用語。二、教學(xué)重點(diǎn):Tips for Tour Guides on shopping教學(xué)難點(diǎn):Tips for Tour Guides on shopping三、授課時(shí)數(shù):理論4學(xué)時(shí)四、教學(xué)內(nèi)容:Unit Ten ShoppingTravel in Sich

15、uan Part A Knowhow for Tour Guides 1Entertainments 2Shopping 3Additional Tips for Tour Guides Part B Listening Comprehension Section1 Wuhou Temple Section2 Du Fus Thatched Cottage Part C Situational Dialogues Dujiangyan Irrigation Project Part D Introduction to Tourist Sites The Taoping Qiang Stocka

16、ded Village Part E Methods of Introduction Method of Sectionbysection Introduction Part F Optional Exercises 1ReadingsSanxingdui Museum 2Translation 3ABC About the Chinese Culture Chinese Taoismunit Twelve Sending off the Tour GroupTravel in Guangxi一、教學(xué)要求:掌握在導(dǎo)游實(shí)務(wù)中送別游客的英文用語。二、教學(xué)重點(diǎn):Sending off the Tou

17、r Group教學(xué)難點(diǎn):Sending off the Tour Group三、授課時(shí)數(shù):理論4學(xué)時(shí)四、教學(xué)內(nèi)容:Unit Twelve Sending off the Tour GroupTravel in Guangxi Part A Knowhow for Tour Guides 1Preparations for Sending off the Tour Group 2Possible Delay of Sending off the Tourists 3Additional Tips for Tour Guides Part B Listening Comprehension Sec

18、tion1 Elephant Trunk Hill Section2 Fubo(Taming Wave) Part C Situational Dialogues Reed Flute Cave Part D Introduction to Tourist Sites Lijiang River Part E Farewell Speech A Farewell Speech by the Local Guide Part F Optional Exercises 1ReadingsWest Street 2Translation 3ABC About the Chinese Culture Chinese CalligraphyUnit Seven Tourists MissingTravel in ZhejiangUnit Eight Handling the AccidentsTravel in ShanghaiUnit Nine The First AidTravel in ShaanxiUnit Eleven ComplaintsTravel in Yunnan一、教學(xué)要求:本次課程主要上4個(gè)單元,主要掌握如何應(yīng)對(duì)導(dǎo)游實(shí)務(wù)中的突發(fā)事件。

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