外貿13種詢盤回復模板[行業(yè)材料]

1、催促下單，庫存不多 Dear X, Thank you for your inquiry. Yes, we have this item in stock. How many doyou want? Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you! Best regards, (n

2、ame) 回應買家砍價 Dear x, Thank you for your interests in my item. I am sorry but we cant offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already. However, wed like to offer you somediscounts on bulk purchases

3、. If your order is more than X pieces, we will giveyou a discount of xx% off. Please let me know for any furtherquestions. Thanks. Sincerely, (name) 斷貨 (out of stock) Dear X, We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be

4、 available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out. http:/www.aliexpress Please let me know for any further questions. Thanks. Best Regards, (Your name) 因為周末導致回復不

5、夠及時,先表示歉意，因為錯過了最佳24小時回復時間所以可通過主動打折的方式贏取客戶。 Dear X, I am sorry for the delayed response due to the weekend. Yes, we have this item in stock. And to show our apology for our delayed response, we will offer you 10% off. Please place your order before Friday to enjoy this discount. Thank you! Please let

6、 me know if you have any further questions. Thanks. Best Regards, (Your name) 關于支付 選擇escrow，提醒折扣快結束了 Hello X, Thank you for the message. Please note that there are only 3 days left to get 10% off by making payments with Escrow (credit card, Visa, MasterCard, moneybookers or Western Union). Please ma

7、ke the payment as soon as possible. I will also send you an additional gift to show our appreciation. Please let me know for any further questions. Thanks. Best regards, (Your name) 合并支付及修改價格的操作 Dear X, If you would like to place one order for many items, please first click add to cart, then “buy no

8、w”, and check your address and order details carefully before clicking “submit”. After that, please inform me, and I will cut down the price to US$XX. You can refresh the page to continue your payment. Thank you. If you have any further questions, please feel free to contact me. Best Regards, (Your

9、name) 提醒買家盡快付款模板 Dear X, We appreciated your purchase from us. However, we noticed you that havent made the payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the i

10、tem. If you have any problems making the payment, or if you dont want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order. Thanks again! Looking forward to hearing from you soon. Best Regards, (Your name) Dear X,We appreciate your ord

11、er from us. You have chosen one of the bestselling products in our store. Its very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.Woticed that you hadnt finishe

12、d the payment process for the order. Wed like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesnt sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know. Regards, (

13、your name)PS: We are one of the biggest suppliers on AliExpress. With more than 3 years experience in world trade, we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We

14、 promise to give you a full refund if the products are not as described.If you have any questions, please contact us; we are happy to help you. 訂單超重導致無法使用小包免郵的回復 Dear X, Unfortunately, free shipping for this item is unavailable; I am sorry for the confusion. Free Shipping is only for packages weighi

15、ng less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs more than 2kg. You can either choose another express carrier, such as UPS or DHL (which will include shipping fees, but which are also much faster). You can place the orders separately

16、, making sure each order weighs less than 2kg, to take advantage of free shipping. If you have any further questions, please feel free to contact me. Best Regards, (Your name) 海關稅 (customs tax) Dear X, Thank you for your inquiry and I am happy to contact you. I understand that you are worried about

17、any possible extra cost for this item. Based on past experience, import taxes falls into two situations. First, in most countries, it did not involve any extra expense on the buyer side for similar small or low-cost items. Second, in some individual cases, buyers might need to pay some import taxes

18、or customs charges even when their purchase is small. As to specific rates, please consult your local customs office. I appreciate for your understanding! Sincerely, (Your name) 因為物流風險，賣家無法向買家國家發(fā)貨時給出的回復 Dear X, Thank you for your inquiry. I am sorry to inform you that our store is not able to provid

19、e shipping service to your country. However, if you plan to ship your orders to other countries, please let me know; hopefully we can accommodate future orders. I appreciate for your understanding! Sincerely, (Your name) 已發(fā)貨并告知買家 Dear X, Thank you for shopping with us. We have shipped out your order

20、 (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience! If you have any further questions, please feel free to contact me. Best Regards, (Yo

21、ur name) 物流遇到問題 Dear X, Thank you for your inquiry; I am happy to contact you. We would like to confirm that we sent the package on 16 Jan, 2012. However, we were informed package did not arrive due to shipping problems with the delivery company. We have re-sent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience. If you have an